Ray helped me with my phone screen. It was cracked and he fixed it in under an hour. Great service and i'll always come here for phone issues. read more

Referred a friend here after previous experience and said that everything went well and met expectations good to know they are still keeping up the good work! read more

Great service, great products, and honest people who want to help. They've fixed more than one of my phones and screens and you can always go back in for help with your phone. I go in for a screen cover or repair and come out with lots more cool stuff for my watch and phone, at great prices. These people are so generous and helpful. It's a family business and it's a good family. read more

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*NOT A REPAIR STORE FOR IPHONES* My Experience with Gwireless has been a rollarcoaster of emotions. Here is my Pros and Cons list with Gwireless. Pros: - They are EXTREMELY friendly and willing to help and talk through different options. - They communicate well, allowing you to understand what they believe is damaged and sometimes, letting you know what risks there may be with your repair. - Fast, they are able to repair phones in an efficient amount of time. - Response time, through our issues they responded to my emails, even on the weekend, and all my phone calls. They remembered me by name and even though they did spell it wrong, they apologized in person for that misunderstanding. Cons: - Unprofessional, when it comes to interactions and issues, they refused to admit that the issues that followed after their repair to my IPhone 7 screen (losing my home button, battery issues) were their fault. - Sloppy, when taking my phone in for a repair I expected to just get the screen fixed but after the repair faced other issues like I previously mentioned. They told me that *EVERY REPAIR HAS RISKS* even though they did not mention it to me when I asked them to fix my phone. - To reiterate what was said before, you need to understand that they do not take responsibility for any damage that comes to your phone. Even though they will apologize and slightly admit it was their fault. I have tried and tried again to get them to right their wrong and replace what at one point was a fully working iPhone 7, with only a broken screen, but now my phone malfunctions frequently, I lost the home button, and am now having to take it to the apple store. I am only thankful they gave me a full refund for the trouble. - They do not listen, they had asked me if I wanted them to replace my home button when I brought it in again and told me I would lose touchID if they did it. I asked them not to, but they did it anyways. Their ambition and desire to fix and please a customer led them to breaking my phone even more. Where I appreciate their desire, it was not backed up by genuine desire when they wouldn't replace my phone. Overall, Gwireless gave me an exhausting couple of months, and to anyone stopping here I suggest you think twice about your options. If you have phone insurance I would take it anywhere else. Through our interactions, emails, and phone calls I have learned they do not have a full understanding of how a iPhone works but enough to do basic repairs. Trust me, what I thought would've been a 3 hour endeavor, ended with months later with more damage to my phone that I have to take elsewhere to fix. Truthfully I would filed a suit if my phone was the newest generation, as an iphone 7 is not worth much. I hope my review helps you understand the risks when it comes to choosing Gwireless as your next phone repair stop. read more

Great customer service and very helpful. Been going to them for years and will continue.

I needed the glass on an iPhone repaired so I found these guys on Yelp and I never realized how close they were to the house. I never even knew they were in Grand Prairie. I have passed that shopping strip a million times and never knew they existed, haha. Thank Goodness for Yelp. I took the phone in last Saturday and dropped it off and within 30 minutes I got the call to come and pick it up that it was ready. I would recommend these guys if you are needing the glass on your smartphone repaired. They did a great job and they were fast. read more

It's my second time getting my phones fixed &' those both times it has been nothing but great customer service starting off with Ray !! Amazing prices !! The first time I came in with a cracked screen &' came out with a brand new screen and a screen protector!! Highly recommend this place !! Talk to Ray !! read more

Great company very easy to work with and fast repair. Same day repair for my phone issue. Very prompt and upfront about how the entire process was going to work. Will definitely be doing more business with this company. read more

Helpful people. I had my iPhone screen repaired multiple times here. I think they were the cheapest in town. (I did a craigslist search first). A friend referred me and I haven't gone anywhere else since. read more

GWireless - Mobile Phones Near Me - Grand Prairie, Texas

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G Wireless has did it again!!! I have no luck with phones now, but I'm happy I have a new family that will fix my phones... Thank you G wireless (Ray) for being patience with me. They fixed the screen on my phone again (Nexus) then the back up phone I was using the LED went out on it (HTC One), they fixed that. I also was getting a phone unlock so they gave me a loaner phone until my phone was ready. SO AMAZING!!! read more

This is my second time being here n the young guys the work here hv great manners and costumer service they work faster then I except it n prices are not outrageous... I highly recommend this place read more

Its 2021 and I have a iPhone 7+. I keep my phone for s long as I can. I knew the battery needed to be replaced and they it happened I broke the screen and another place told me it was not repairable. I was so upset I did not want to buy a new phone the prices are outrageous. I went to AT&T they showed me the new phones and I could not rationalize buying a new one. On my way home I saw G Wireless on Pioneer Parkway. I pulled in an went in Ray was so helpful he said they could fix it and get me a new battery! He made me a deal I could not refuse and has made a lifetime customer of me! Thank you Ray!! I have been singing your praises to all my friends! read more

Ray & Roy are both so helpful !! Been coming here since 2013 for ALL my tech needs and they never fail to help me out. Ill continue to come here for as long as they stay open. Thank you both for everything its greatly appreciated :) read more

Great service! Everything was quick and clear and the 2 guys in the store were super helpful. Went in to have my screen replaced and was given a time estimate of 1-2 hours but they had it done in probably 30 minutes. Will definitely come here again for any future repairs read more

They fixed my screen in less than 20 minutes & even put my new screen protector on perfectly! They said they've been here for almost 20 years & it shows! I'll definitely be back & I recommend anyone else to try them out first instead of waiting a week for your phone company to fix a screen read more

I cracked my iPhone 6s Plus screen at work in the morning. I called GW to see if they had more screens in stock before going to the store. I brought it to GW at lunch and he had it fixed in 30 mins. The price is standard for fixing screens and it was worth it to have it fixed so quickly. read more

Went to G Wireless in Grand Prairie on 303 to have a cracked screen replaced. They replaced the screen for 92 dollars, 3 times before they got it working the way the dark screen feature is suppose to work. Then when I got it back my phone would not charge, they kept the phone over night and stated they tried everything but could not fix it. Told me I need a new phone and offered me 20 dollars off a new one. They broke my phone and took no responsibility for it. I told them this was not right, they told me I should read my receipt where it states its not our fault if something happens to your phone while we are working on it. I had no choice but to buy another phone! Stay clear of them so you don't have to end up buying a new phone after they touch it! read more

You guys aren't in control of Anything. I get More Harrassing Phone Call's From sales Morons on a daily basis than I call or receive calls on my IPhone every month & I am Sick of it! The phone company can't help one little bit. What a waste of my LIFE!!?? They don't deserve even 1 Star. They deserve a BIG MINUS. Get Out of Town!!! read more

They repaired the broken screen on my tablet with fast, efficient service and their cost was $75 lower than another repair shop. I highly recommend them whenever you need any of the services they offer. read more

Gwireless is a great place to fix your phone ! It's a family owned business and they give excellent service every time ! I highly recommend it !!! Plus you can find your phone accessories WAY cheaper than any retail store !! Ask for Ray!! read more

Good service very knowledgeable I recommend them! I bought a unlocked phone for a great price and the even programed it for lycamobile for me read more

This company is full of Crooks, I brought my phone there 2 weeks ago. I walked out of the store disappointed because I had to go back 3 different times each time was a different excuse. When I got my phone back one of the LED buttons on the bottom left side was out on my Note II. 2 weeks later my screen get a black blotch right where that LED is out, and a couple hours later my whole screen goes black. I brought my phone back to have them to fix the issue that only they could have caused because they were the last to touch the inners of my phone. Now they say they cant fix it and I have to fork over another $200 dollars to fix it. Blaming me for dropping the phone even though that is a complete fabrication. This company is a joke and will not take responsibility for there own actions. They told me it was precise work scraping the glue from the inside and I don't know if there chipped my screen that way or not, but I do guarantee of the 1000's of contacts that I do know I will not be sending any customers to that store. No wonder this store stays open your take your phone to get fixed they break something else so you have to come back in 2 weeks to fix it and pay again. Just taking money and running with it. IF YOU CAN'T TELL I DO NOT RECOMMEND THIS STORE TO ANY ONE THAT DOESN'T WANT TO BE TAKEN THROUGH THE SAME SENARIO THAT I JUST WENT THROUGH. All I do is pray that people could take responsibility for there own actions and fix what they have broken. read more