I really tried to give this place a chance. I went back three times and each time their business hours are inconsistent. It's really unprofessional. My wife bought a phone from them and the screen just stopped working after an update. I went to them and their business hours is not correct. Waited 2 hours till they were finally opened. They charged me $30 to lift up the screen and just put it back on. After I got home The phone made an automatic update and that's when the camera stopped working. I went back and I waited again a really long time for them to open. I was quoted $100 to fix the camera. There's nothing wrong with the camera. It's just not recognizing the camera since it's not the original Apple camera. I said I got this phone from them. Can I just "switch" the phone with a different one. I was declined and said it will just be a trade in value and will need additional money ($300) to make that switch. I came back to the store again today to bite the bullet to fix that camera. Once again they do NOT open at 10:30/11. I waited till 12 before I left cause my lunch break is over. I am never going back here. Just giving everyone a heads up warning. Do not go here unless you like just throwing away money read more

AAA CELL PHONES ARE CROOKS. Don't wasted your hard earned money!! I gave them a perfect iPhone 15 Pro barely use and they gave me an iPhone 12 and $85. In trade which was a crime in itself, but I was in desperate need and took it. When I got home I quickly found the had repaired the screen with a non apple screen which made it where u couldn't use face recognition or fingerprint and u couldn't scan any codes. I asked him for another phone since he offered a 3 month warranty and he refused. He has over 1000 iPhones and couldn't do one right thing and replace an unusable $200 iPhone. He was still happy to have my iPhone 15 Pro selling for $800+!! Don't throw away your money!! AAA cell pro 1511 S Bowen Arlington Tx 817-404-4096 read more

This is always my go to place for any cell phone repair or purchase. I have been coming here for years and it always a pleasant experience! They have more than phones in the store!! Keep it up. read more

They just responded to one of review after 10 months. Also! Their response is complete BS. I suggest anyone going there to get it in writing whatever they say that they gonna do because 100% they will not deliver. read more

We had an issue with the phone we purchased (1 of 3). Brought it back during warranty and they said they could not recreate the problem so they couldn't honor the warranty. I took it someplace else for a second opinion. The guy was easily able to see the problem. It is something that happens when the phone is stolen. Still I took it back to AAA and they said that I could have caused the problem and they wouldn't honor the warranty. Also said the 30 day warranty they promised my husband was 15 days. But they could give me $100 for the phone towards the purchase of another phone. Summary: looks like AAA sells stolen phones, they definitely don't honor warranty. Go to CPR Cell Phone in the Highlands. They have great customer service and a 1 year warranty on used phones. read more

My Iphone x went out on me during my trip to visit my boyfriend in Texas last month. While I was at the nail salon , he went and bought me an Iphonex from them and surprised me with it when i returned. I entered my Icloud info, and everything seemed to work fine. UNTIL I TRIED MAKING A PHONE CALL. I can BARELY hear when holding the device next to my ear. Sounds like they are whispering. I tryed adjusting all of the volume settings... STILL LOW VOLUME. I have to use this phone with earphones or on speaker. Unfortunately, I was returning to Seattle the next day, otherwise I would have returned it to them. He paid $500 for this phone and its clearly a bad refurbished phone. I called and left a message and never got a returned call back from them. All I would like is a different phone OR for them to fix the earpiece speaker. 2 thumbs down!!!! Update- 11/9/2020 called AGAIN AND SPOKE TO THE OWNER that advised me it's been 2 months since the phone was purchased for me. I reexplained I don't live in Texas and flew out on a Sunday but I called. The owner advised they don't always check the voicemails. Advised the phone isn't damaged and still in perfect condition but he reminded me it's been 2 months but MAYBE if I come back down to bring a receipt me. Duh NO HELP. Buy at ur own risk! read more

Awesome service! These guys were amazing! They were extremely friendly and knowledgeable. I came in not sure they could get me what I wanted for my iPhone and I was pleasantly surprised. They gave me what I needed for my phone and worked with me on getting a galaxy 9 plus. They didn't have many options for cases, but they did have a used one that he included to keep the phone protected until I could get something I liked. Will definitely come back when I need to upgrade again! read more

This is actually the second time that I purchased a phone from here and they are always amazing!!! It's my sister birthday and she needed a new phone and this was the only place i would buy from. They always work out deals and they're really looking to satisfy the customers. Their prices are already lower than anywhere else but they are still willing to work with you at whatever price range you can offer!! I will be back in a week or so to get the Newest iPhone for myself! Thank you again!!! You guys are Awesome!!! read more

Absolutely terrible customer service, no one should patronize this place. They do not observe their hours as posted on their website or their front door, and when I complained, they did not apologize but responded with offensive texts and vituperation. AVOID THIS BUSINESS! read more

Always buy my iPhones here, they always work w no issues. They're quick & efficient, I'm usually in & out

These guys are the go to place if you're in need of a phone for yourself or a family member! They're super understanding and will help you the best they can! A++++ customer service and highly recommend!!!! read more

Called them asked if they had a certain phone and that I need 2 with box and no scratches ,he said he had 2 in new condition so I went up there he didn't have no box and the phones looked like it was thrown against the wall will never be back here they are full of shit read more

The workers here are very kind and help you quickly. Their prices are very reasonable. I was concerned with purchasing something second hand but they sell quality items. I highly recommend them! read more

Great service...... i went the store to buy a phone and ended getting a charger and a tempered glass for free. Would definitely recommend

I purchased a pretty uncommon phone for my husband here. AAA had this phone approximately $150 cheaper than everywhere else and it has worked great this entire time. We received such good experience here that now 8 months later we made the drive to Arlington from South Fort Worth to set up cell service. The only downside is the wait because he seems to work alone, however it's always a trustworthy place in my opinion. I'd highly recommend. read more

Service is great, and the prices are affordable! If you're looking for a job to be completed quickly, here's the place to go!

This place serves high quality customer service and they were so friendly! My iPhone 6s was contracted under Sprint and they were able to unlock it and put my MetroPCS sim card (way more affordable and same, if not better, coverage) on it. It was $65, a little pricey.. but, hey, I'll take it. They were quick and efficient and gave me a receipt in case I had any issues and needed to bring it back. Thank you! read more

LOL. You know what I wrote a nice review about them, but I take it back. Please don't go here to get your phone fixed if you want your camera to stop working. It's not worth it, no matter how cheap it is! Go to Apple tbh. I really want a refund. read more

I have bought new phones from here twice, once for an iPhone 5 32G and another time for an iPhone 6 Plus 64G. Both times I have had a great experience with my phones. For one thing, you will get the same deals here as you would on CraigsList, but you don't have to worry about anyone being sketchy, trying to kill or rob from you. There is a variety of phone selections, and if you call and ask before-hand, I am positive they will have the phone you want in stock, down to the model and memory at most. The phones themselves are in great condition, with the exceptions of a few scratches on the sides and back of the phone, but really never on the screen. They also usually come factory unlocked. There is a 3-day warranty with the receipt if you find anything problematic with the phone. I did use this offer to exchange a phone that I was not satisfied with the sound, and the owner honored the service with no complaints. All in all, I would highly recommend people to come here if they are looking for used phones in good condition at a fair price. I will be back here when I need a new phone! read more

I went to get a phone for my son and they were professional. They gave me options and explained everything. The prices I saw online matched what they told me in the store. I will be coming back for future phone needs. read more

I was driving there from Carrollton (40 minutes away) and the person working there assured me that they would have my phone in stock and ready to sell to me once I got there; however, on the way there, he told me it was sold. Terrible service and huge waste of time. read more

I purchase a phone as a gift within the month phone was not working. It kept heating up and would turn off on its own. I seen reviews thought it would be a great idea to purchase there I do not recommend. Warranty was only for 15 days money waste here. read more

Excellent. Advice was honest, clear, and reliable; price was reasonable; service was fast and effective. Very professional.