I sent in an old on stream tape and it came back messed up. Absolutely horrible for value. I tried…read moreto get a refund but didn't.

I sent in an old on stream tape and it came back messed up. Absolutely horrible for value. I tried…read moreto get a refund but didn't.

really good communication super fast staff is super nice 10/10 definitely coming back to them if I…read moreneed any repair

iPad screen repaired quickly, and another issue promptly found and repaired in parallel. Highly…read morerecommend this Dallas gem.

24 Data is the ABSOLUTE best. Let me get started by saying I am a small business owner and Dallas…read moreand the team at 24 Hour Data have saved me from disaster with four separate clients, which could have ended my biz. They are literally my techie super heroes, and I can't speak highly enough of them. My drive was pulled off of my desk and dropped on hard wood floor, and I sent it in to a friend who recovers hard drives and it was out of his scope so he sent it to another data recovery place that was highly recommended. There were multiple problems, and it is a very complicated recovery, outside of a 24 hour deal, but I was still hoping for a relatively timely solution. My work is highly time sensitive and even one lost file is a huge problem, so I gladly paid to have this done. With the other company I was quoted 2 weeks, but fast forward FOUR weeks and they had given absolutely ZERO communication outside of the extremely vague "working on it, it's complicated." let alone any files. I took my drive back and brought it to 24 hour data and already had more updates and communication within 24 hours than I did in over a month with the other company, not to mention I GOT FILES BACK for the first of the four clients within THREE DAYS. They wanted to give me something to get started on while I wait for the rest, which they expect soon. Let me tell you, this means the world to me and I just want to shout it from the rooftops. They've been understanding and kind, and the most wonderful communicators every step of the way. Their customer service, professionalism, speed and mind reader abilities are the absolute best. TLDR/Too Long Didn't Read - 24 Data kicks ass, it doesn't matter what happened to your data, you can trust these guys. Dallas is a freaking data recovering ninja.

Crooks. Thieves. Save your sanity and your devices from these people…read more 7 mo of trying to get my phone back. I travel, sent so many emails and calls to have phone sent to me. Dumb excuses culminating in them telling me the hotel I'm at signed for it. The specific person they said signed for it not in the office that day.

I brought my iPad in to get a cracked screen replaced, expecting a professional repair job. What I…read moregot instead was a total disaster. The screen replacement was sloppy--visible adhesive around the edges, and the screen wasn't even aligned correctly. Within minutes (definitely less than an hour) of getting it back, the iPad started ghost writing--randomly typing and locking me out like it was possessed. I brought it back, and instead of owning up to their mistake, the guy who "fixed" it tried to blame me for the ghost writing issue. Seriously? It worked fine--aside from the cracked screen--before they touched it. And it gets worse: the manager at the Irving store admitted their Coppell location was closer to me, but still sent me all the way to Frisco, saying their Coppell repair tech "wasn't good either." That's not exactly confidence-inspiring. Thankfully, the Frisco location managed to fix it properly, but I should never have had to drive to a whole different city just to correct their incompetence. They also promised to call and refund part of the $150 I spent due to all the trouble. Of course, that never happened. No call. No refund. No accountability. This place is run by people who don't stand by their work, don't value your time, and clearly don't understand customer service. Shady business, poor workmanship, and even worse management. Save yourself the stress and take your device literally anywhere else.

Brought my phone in at 6pm for a screen repair. Was told it would be fixed in 30 mins. Come back to…read morepick up the phone and that night it would overheat and not hold a charge past 20% before dying I also noticed the screen was lifting and the bottom screws were never placed back in my phone. I bring it in the next day and the tech tells me it's because I bought the cheaper option and that the bottom screws were never in my phone. WHICH WAS A LIE. So I told him to try the more expensive one. 1 hour later I come back and he tells me it's still overheating and it's best I buy a new phone because I don't have insurance. HE TELLS ME he will put the broken screen back on and refund me. I was fine with that. I go buy a new phone and come back and another tech tells me he fixed my phone....THIS WAS NOT WAS DISCUSSED WHEN I LAST LEFT THE STORE. So $600 yes I have a new phone from my carrier but if the first tech would've never set the expectation that my phone wasn't fixable, it would just cost me $200 to fix my old phone. This place is full of young kids that don't care until you get angry and ask to speak with a manager.

Had a HD problem could not fix issue (data recovery)…read more replaced HD BUT could NOT recover data from old HD Went elsewhere and World Tech Force fixed in minutes

They scam you out of money by charging for services that are not even allowed by the facility. You…read morecan never get through and speak to a human being for help. They keep taking your money and charge fees each time.

I now know how MashFix has so few bad reviews ... because they stalk you until you pull the review…read moredown. The review sites provide the designated method or responding, and generous methods to get inappropriate reviews taken down. This operation looked me up, called me, and texted me repeatedly. Each round gets a little more aggressive. This location quoted $200 more to clone a hard drive before replacing it (going from a factory spinner to solid state). This process involves inserting the new memory stick into an enclosure, selecting source, destination and clone in the software, letting it run 20 minutes, test booting from it, and removing the memory stick from the enclosure. The work is so trivial that most shops include it with the swap quote. Other shops charge about $10 for the incremental labor involved.

I accidentally got some water on my MacBook Air and was able to bring it to MASHFiX on a Friday…read moreevening and receive it back, fully fixed, on Sunday. He was very communicative about the repairs and cost, did not push any extra/repairs, and very cost effective! Going to the Apple store would be doubled! I highly recommend!

I recommend this place with five stars! They repaired two iPads for me -- one with a broken (VERY…read morebroken) screen, and the other with a broken home button. The price for both was extremely reasonable, and they did the service very quickly. Also, their communication is excellent -- I got a call as soon as the repairs were done. They also went above and beyond getting the part for the broken button, which was for an old iPad. The store is very clean and welcoming, and the people who work there are honest and good folks. I feel really luck to have this business in Irving. We need more businesses like this one!

Cracked my iWatch doing thug life stuff in the street haha. And of course, I called those snobby…read moreApple people for repair. Totally not spending $350 for that repair. Searched around, talked to the owner of a different location and dropped off. You'll fill out a blank sheet of paper... no NCR paper or copy made which I think might help operationally. Also, when I went to pick up originally, there was a lighter spot in the top corner screen of my watch. Very small. Turns out they hadn't pressed the screen down in that area. Another fix that took an additional week. I would've been okay with a month turnaround had they mentioned it before. I think with more attention to detail and some organization they could really be great. Giving 3 stars because even though my watch took a while and they lost my contact information, they still fixed it. It comes with a warranty and they gave me some money off to accommodate all the errors.

My cheap little laptop laid down on me. I've had it for 5 years and paid $500 for it and it has…read morebeen a little trooper. For over a year, the screen had to be opened where you wanted it before you turned it on because if you moved the machine virtually at all and the screen jiggled it would lock up, necessitating a restart. Then, suddenly, it refused to boot up in any screen position. I brought it to PC Werx. The gentleman who came out to look at it plugged in a separate monitor and talked with me about his concerns and let me make the decision to not invest any more money in this one because the repair could easily be more expensive than the residual value of the machine. When he asked me if there was information on it that I needed to keep, that was a no, so, there was no urgent need to do anything with it. He mentioned a retailer that he has had good experience with and that happened to be where I buy virtually all computer related hardware, we shook hands and he said thank you. I mean, I'm sure he could have repaired my machine, but he gently let me know his suggestion is to spend my money on something that I'd get better service out of rather than into the one I've worn out.

I was turned down by other repair stores for my hard drive but Robert and the team was able to fix…read morethe issue within 20 mins! Highly recommend them!