So I come here to fix my phone and he said it's gonna take three hours and he'll call us we show up…read moreafter three hours and he's playing call of duty on his computer we can see him through the window and when we come in he immediately tabs out the browser and tells us that it's going to be another two hours for our phone fix and then he doesn't even fucking fix it. 80 bucks, the phone is gone, and he won't refund me because of "labor" yet he told me it was 80 for the water damage service. Whatever dude!

The owner is very well knowledgeable in optics and firearms, if you have a general idea of what…read moreyou're looking for, they can definitely help

Excellent customer service. Fast service with reasonable pricIng! I highly recommend iPhone Fix…read moreRichardson for all your phones' needs!

Did a walk in near lunch time and promptly got taken care of with politeness and humor. Couldn't be…read moremore satisfied with the service.

Sad story. This was my second experience with them. First time they replaced the broken screen on…read moremy Motorola. It was not cheap but acceptable. And the service was very good. Then I brought them more difficult task Xiaomi phone with fingerprint sensor. They told me that there are 2 options - cheaper, but without the sensor, and more expensive, but it would work as original. I have picked up the later. When the phone was ready, I found out that the sensor was not working. And there it started. Instead of admitting the mistake, they started blaming me. The lady (later she appeared to be the owner's wife) came out to the front and told that the sensor needs to be initiated after screen replacement. I asked to help me with that, but then she told that there was a water damage exactly where the sensor sat. But the phone clearly showed that the sensor was not working. I did not shout, I only asked one question - why did you lie to me and why are you lying now. The exited lady when back, saying that she would put my old screen back. Then the owner appeared and insulted me with the statement that I am not welcome there any more; that I brought troubles to their establishment. After all instead of suggesting me to adjust the price of suggest me any other kind of satisfaction, they told me to pay in full or they would put my old screen back. I had to pay but this was the biggest frustration of the year for me. I always try to support local business and this was very my disappointing. To realize there attitude, you just need to read their responses to negative reviews. These ppl know nothing about responsibility, respect and customer service.

The owner was very kind and worked with my budget! He provided me with a case and screen protector…read moreafter fixing my broken screen. He offered a drink while I waited as well offered a charger for my phone for the wait! the customer service is outstanding!

Cellfone USA has two locations in the mall. The attendants was friendly and showed me an assortment…read moreof different phone cases. However, the repair attendant was not present. This was unprofessional as no customer was able to get service. I waited and the repair associate did not return. They fix broken phones, but only certain brands. This significantly limits sales.

This is the easiest review to write. I had an amazing experience, I had just booked an appointment…read morewith UBreakIFix, for the following day with a quote of $250 but called Adnan (20 minutes before they closed) for a quote, not only was it only $100, he said he'd stay open to fix mine. I got there at 5:50 and the whole interaction maybe took 20 minutes. Super quick, super friendly, Budget Friendly, and I will be returning to get the back of my iPhone fixed as well. Highly recommend!

Love this place! I was in dire straights after going to the AT&T store 3 times in a 2 hours period…read morewithout getting my issue resolved. The owner is very honest, patient and talented. I have not been to a cell phone repair shop before but felt comfortable right away. While in there several repeat customers came in to get their phone repaired! When he says, "15 mins." it is REALLY 15 minutes. My iPhone 8 had died & I had been without a phone for over 24 hours and was beyond panicked! I walked out of there within 35 minutes with a new phone, all data moved over and an accessory for just over $300! I highly recommend!!

Somehow my keyboard space bar on my laptop stopped working, and I ran all around Dallas trying to…read morefind a company (open on a Saturday afternoon, nonetheless) that could/would fix it. I almost gave up until I went to PC Service Dallas. They ran a diagnostic and let me know I would need a new keyboard - it was not a software issue. Well, a week later I have my laptop back and I'm in business!

DO NOT BELIEVE THE 5 STAR REVIEWS. PC SERVICE DALLAS IS A FRAUDULENT BUSINESS AND A SCAM. DO NOT…read moreBELIEVE WHEN THEY SAY "NOT IN OUR CUSTOMER LIST" LOOK AT MY PHOTO FOR PROOF!! I chose PC service Dallas to have the keyboard replaced on my MacBook Pro, because the keys were sticky and making strange sounds due to a small spill on the keyboard (other than the feel and sound, the keyboard and every other part of the machine was performing normally.) Sam told me they would install a "Grade A,"brand new keyboard in this machine. Sam failed to inform me that this keyboard would be taken from another MacBook Pro that they had in their shop, which is a used machine and therefore it is not grade A condition. When I initially arrived to drop off my computer to have the keyboard replacement done, Sam attempted to convince me to also have them replace the battery, and proceeded to show me the battery cycle count, which read at over 1100. I said that I did not want to replace the battery, as even though the cycle count was high, it has been working normally. I paid $320 and signed the paperwork for the keyboard replacement in the morning. (Note: I have now learned you should never pay upfront for a computer service that has not yet been completed.) Sam said the computer would be ready later that same day. Just before 3PM that day, Sam called me and AGAIN, attempted to convince me to pay $200 to have them perform a battery replacement, saying that he had just received a new package of batteries for MacBook pros and I once again declined the service. Then, after initially stating the computer would be ready by the time the shop closes at 7 PM, Sam called me back at 3PM and said that there were "a few keys that still need to be installed." This statement in and of itself doesn't align with service requested, a brand new keyboard replacement, because new MacBook Pro keyboards come as one unit. Sam told me to come back and pick it up on the following day, Sunday, even though their google profile states PC Service Dallas is closed on Sundays. I questioned them about this, and Sam said the shop would be open regardless. I arrived to the shop on Sunday morning and initially, the computer seems perfectly normal, and so dID the keyboard. so I take it home and use it the following day on Monday for work only to find that my space bar was not working properly and all of a sudden my computer started to say " Service recommended new battery" which at first I thought was just a coincidence, I called Sam back that same Monday and he would replace my keyboard again, I trusted him yet again. I went in the following Saturday to have the keyboard replaced and I picked it up that same day at around 7 PM. I asked for my computer and after waiting 10 minutes I started to question where my computer was they brought it out attached to my charger and I questioned why they needed to recharge my computer in order to turn it on, because I had specifically left it at 100% when I dropped it off that morning and Sam said that they needed to turn it on even though all they had to do was a keyboard replacement which does not require any battery power. He plugged it to charge my computer, after taking more than 5 minutes it finally turned on and I noticed that it would not charge more than 1%, I took it home and it would no longer connect to my wifi or connect to any of the ports. I had my computer professionally inspected to find out Sam had completed changed by mother board, battery, and several other parts to scam me and reuse them for other jobs. SAVE YOURSELF THE SCAM AND DO NOT GO HERE!!

Good service did repair my phone in about 30 mins great job , evern offered to repair my phone and…read moretook an additional 15mins ! Even was Spanish

Never been disappointed by a phone screen protector at this location. Phone screen protectors are…read moreabout $12-15, and they do most screen repairs for $100, or so. Customer service 3/5 though, but hey it's the times we're in. Roll with the punches

Nice and friendly. Got my device fixed within the time suggested. Pricing was reasonable. Customer…read moreservice was great, fast response. Thank you.

They were honest and efficient. I like these guys! I am definitely going back with them for an…read moreadditional service that I may need. Their pricing is more than fair. He replaced the battery on my MacBook Pro and it works like brand new again. I am quite happy with their work.