James Duncan is great at setting up a new computer and migrating info from the old pc to the new…read more Highly recommend him. He definitely went the extra mile for us and was reasonable for the amount of time it required to get things working.

A little expensive, but eventually he fixed the problem that I had called him for. At first, he had…read moretrouble trying to figure out how to connect my printer, but in the end, he figured it out and all was good.

I am technology illiterate and got frustrated in trying to download program files for a particular…read moreapplication. I called their number and Seth said to come in, no appointment necessary, and he would give it a whirl. Seth was amazing, highly knowledgeable and very patient. I highly recommend The Tech Guys for all your computer repairs and technology needs. Their website is very informative and your inquiry is answered quickly.

High recommend the tech guys. Seth did an amazing job on my pc. Had been having issues with games…read morecrashing for months. Eventually I brought it in and they worked on it for days. Finding many small issues with software and corrupt files. Eventually they got it to work and now my pc is working just like when it was new. Very satisfied with their service 10/10.

George is amazing. Super honest and knowledgeable. He fixed my laptop as promised for a very…read morereasonable price. I'll absolutely use him again!

George arrived on time and restored the printer driver set and link to the desk top with ease. He…read moreanswered a lot of questions and made some helpful suggestions that will save trouble in the future. He then turned to helping trouble shoot and replace a defective Ring door bell system. This checking out and re-working an odd work-around that was in place from the previous owner. All around high value for a very reasonable fee. I highly recommend this service and request his service in the future.

I was turned down by other repair stores for my hard drive but Robert and the team was able to fix…read morethe issue within 20 mins! Highly recommend them!

Love this place, we've had so many computers built by these guys and will continue to do business…read morehere. We drive from Plano to get here and the drive is worth it.

Robert is great. He arrived on time and quickly find out the problems with my home networking and…read morefixed them in no time. He made sure to test each Ethernet port to make sure they were working at the highest peak. I would recommend him for any IT problems and projects you're facing.

I am a remote worker who was able to get The Service Desk to upgrade the RAM that my company sent…read moreme. Robert was very professional, responsive, and courteous. He got the job done at my location at an affordable price. I am so glad to have found his company and will be using his services again for any future computer needs!

Gordon of Smart Hands is an Absolute Wiz! He's bailed me out…read moreat a moment's notice on more than one occasion! The Guy is Knowledgeable, Thorough, Honest and Fast! With repairs often finished in a matter of hours. Plus, his prices can't be beat! I bring all of my business to Gordon and he's yet to disappoint! Highly Recommended!

I hired this technician to replace the hard drive in my grandparents' computer. He also said it…read moreneeded a new fan due to noise, which we agreed to. He told us the repair would take 3-4 days, but it ended up dragging on for weeks with multiple delays. Eventually, he shipped the computer back to me without my permission, and it arrived with the stand broken and the fan still unfixed. He said he would come fix it once the new fan came in, but after waiting over a month with no resolution, I finally gave up and ordered the fan and a new stand myself and had someone else complete the repairs. The whole process was unnecessarily drawn out, and I ended up having to spend more time and money to get things done right. I would not recommend.

Service was concise, professional, and quick. Would recommend- X1 Thinkpad broken charging port.read more

I must put in a better than good work about Steven and in the background Kevin…read more Like others wo come to the shop, I was frustrated because I think I know how to manage computer inconveniences and do basic destroy the virus, but, there was no virus and no answer. Kevin was methodical and diligent about isolating my computer glitch and then fixing it. His patience and methodology even amazed me as after 2+ days of continual experimentation, Steven texted me and game me good news. If you have a problem with your computer, give PC ICU a chance. I did and if I ever have another issue, I know where to find them.

James is a true IT Professional. We had a major internet/network issue at our office and James…read moreworked with me over the phone for a little over 2 hours, diagnosed the issue remotely and then came out after hours on a Saturday night (last night) and got our problem solved by installing some much needed additional equipment. All the while, James was polite, diligent and professional to say the least. I will definitely call him back anytime we have an issue. Thank You James and Titan Computer Services! :)