Brought in desktop computer for simple upgrade. Something…read morewent wrong. WTF spent huge effort making things right. Josh very patient with me. I would trust WTF with any of my computer needs.

I requested a service for my custom pc and he did exactly what I hoped to do. Even managed to…read morerearranged the cables and parts too. Will definitely recommend. Service was even priced fairly.

They replaced my battery on my M1 Macbook Pro. Took a deposit over the phone to order the…read moreappropriate battery. Once the parts arrived, they did the battery swap in a few hours. Naveed even waited for me a few minutes after the store closed so I could pick up my computer. Friendly and professional.

Can't beat the prices. Went here because I love buying cheap computer parts and they have it all at…read morethe cheapest price you can get them at. Highly recommend from someone who does this a lot.

Outstanding service on my top‑of‑the‑line gaming PC: high‑quality work, fast turnaround, and very…read moreprofessional

Josh did a great job at resolving my issue. He showed me how to fix it should it happen again…read more So proud of the response and the in-home customer service.

First time pc builder here,had a great customer service experience with reception but,charged me…read more200$ for just connecting the small 1 pin on the bottom of the motherboard (I had them flip flopped),no organization of the wires ( I had to do it myself) and apparently didn't correctly connect my fans so now I can't read temps. Had to replace my fans thanks a lot. Wish they had told me this Overall point: Shouldn't have been 200$ for just connecting a single power connecter wire pretty much scammed me.

The service and care at this establishment was superior. Teresa was helpful and personable when I…read morecalled and the same feeling of customer service was evident when I arrived. Teresa explained the process thoroughly of how my computer would be serviced. She was knowledgeable and had a sense of urgency to ensure a quality job would be done in a timely manner. Please support this local establishment who gives back to the community with their expertise in computers. Thank you!

Built my new rig using AI and having it cross reference my MicroCenter. They did an amazing job…read morebuilding it, including the sub for my power supply. -AMD Ryzen 7 7800X3D 8-Core Processor, 4201 Mhz, 8 Core(s), 16 Logical Processor(s) -MSI B650 MAG Tomahawk WiFi AMD AM5 ATX Motherboard G.Skill Trident Z5 Neo RGB Series 32GB (2 x 16GB) DDR5-6000 PC5-48000 CL30 -XFX AMD Radeon RX 7900 XT Triple Fan 20GB GDDR6 PCIe 4.0 Graphics Card -WD Black SN8100 2TB 3D TLC NAND Flash PCIe Gen 5 x4 NVMe M.2 Internal SSD

Every time we go we are asked multiple times by emplyees if we needed any help. We were able to…read morefind what we needed without any help. We've never had a bad experience here. They always have what we need.

James Duncan is great at setting up a new computer and migrating info from the old pc to the new…read more Highly recommend him. He definitely went the extra mile for us and was reasonable for the amount of time it required to get things working.

A little expensive, but eventually he fixed the problem that I had called him for. At first, he had…read moretrouble trying to figure out how to connect my printer, but in the end, he figured it out and all was good.

I had a great experience here. The staff are very knowledgeable and clearly know what they're doing…read morewhen it comes to computer repairs. My issue was diagnosed quickly and explained to me in a way that was easy to understand, and the repair was done professionally and at a fair price. It's hard to find trustworthy computer repair shops, but this place definitely earned my trust. If you need help with a PC, laptop, or tech issues, I highly recommend stopping by. Great service, honest people, and quality work.

We brought my phone in to see how much it would cost to reconnect a lose wire that was making the…read morephone flash when tipped upside down on occasion. (So mild that we couldn't even replicate the issue when we went in). They said they would run diagnostics and get back to us. They did, and said it would be nearly $700 to repair. We said no thanks, its not that big of an issue. We got the phone back and it is COMPLETELY destroyed. The entire top half of the screen no longer works for touch, and there is a quarter inch wide line of dead pixels across the center of the phone.

Gordon of Smart Hands is an Absolute Wiz! He's bailed me out…read moreat a moment's notice on more than one occasion! The Guy is Knowledgeable, Thorough, Honest and Fast! With repairs often finished in a matter of hours. Plus, his prices can't be beat! I bring all of my business to Gordon and he's yet to disappoint! Highly Recommended!

I hired this technician to replace the hard drive in my grandparents' computer. He also said it…read moreneeded a new fan due to noise, which we agreed to. He told us the repair would take 3-4 days, but it ended up dragging on for weeks with multiple delays. Eventually, he shipped the computer back to me without my permission, and it arrived with the stand broken and the fan still unfixed. He said he would come fix it once the new fan came in, but after waiting over a month with no resolution, I finally gave up and ordered the fan and a new stand myself and had someone else complete the repairs. The whole process was unnecessarily drawn out, and I ended up having to spend more time and money to get things done right. I would not recommend.