Josh did a great job at resolving my issue. He showed me how to fix it should it happen again…read more So proud of the response and the in-home customer service.

So grateful for Nerds to Go! Hyram and Stephen were so patient and excellent in helping us…read moretroubleshoot and fix our issues. Thank you guys! Much, much, appreciated!

Empire AV responded quickly to my inquiry about setting my hard-of-sight mother up with a voice…read morecontrolled system in her new home. Eric was incredibly communicative and was able to get her on the schedule almost immediately. The install was seamless and he was incredibly patient with my mom in setting up the system. Very good experience!

Very disappointed with the performance of the system package that cost me over $10,000 (I purchased…read moretheir premium/top level speaker package and a number of other items they recommended). Before the installation, I shared my concerns below with the sales person/installer: 1. The size of the inwall speakers the recommended would not likely reproduce the full range of sound desired (especially midrange frequencies) 2. The soundstage produced by the front three speakers needed to anchor vocals to the faces onscreen - not localized to a speaker (especially not to the center channel located below screen). 3. I wanted clean but very strong bass performance that you could feel but not localize to a point in the room. After the installation I received a full demo and sure enough - they failed on all three points. - There is minimal midrange reproduction - The voices are localized on the center channel speaker (despite adjustments) - The powered subwoofer cost over $1,000, but lacks any real impact and it is easy to place where it is in the room I spent time afterwards with the installer sharing my concerns and asking for adjustments to be made. He made some efforts, but the equipment and configuration still produces very, very thin sound reproduction. There is no full range of deep rich sound in action movies (vehicle engines, explosions, etc.). Music on soundtracks sounds like it is playing out of a hand held radio. I told him I was not satisfied and not happy. All he could offer was to sell me additional speakers (left and right tower cabinet speakers and a second subwoofer), and he would give me credit back for two of the in wall speaker The amp is likely not adequate - should have gone with something higher current (Denon, Marantz or similar?). I trusted my money with their expertise/recommendations, and really feel like I failed to pick the right Home Theater company to accomplish a simple HT set up. The room is a dedicated HT room, only 14'x21' with 10' ceilings. I should have done more research. Lastly - on a personal note, I believe how an installer approaches "wire management" (see photos - no methodology) is an indicator of their attention to detail what standard they set for themselves. There is also a photo of their teeny tiny "premium" in wall speaker.

I contacted Jake (US Digital Environments) to have a number of new network drops added to my house…read more In addition I needed to have a couple of dead landline plugs activated. Jake was quick to respond, provided multiple installation options, generated a quote the same day, and fit me into his schedule quickly. On installation day Jake and his team arrived on time, got straight to work, and never slowed down. They were extremely knowledgeable, efficient and professional. The estimate was a little higher than I expected but in the end the quality of the work was outstanding. Everything looks good and works great. I would highly recommend US Digital Environments for any networking or AV projects.

I had a great experience with US Digital Environments. Jake was very professional and knowledgeable…read morewhen helping me to set up the perfect work from home environment! He also installed a TV on my patio which looks amazing and makes a perfect outdoor living space!! I will definitely use Jake again for all of our computer and digital needs!

Derek was friendly, responsive and really knew his stuff. He helped me run CAT 6 cables to two…read moreadditional cameras and his team arrived right on time and finished everything quickly. Great experience all around--thanks, guys! Ryan

DW Surveillance Solutions was hands down the best contractor I've hired on Thumbtack so far!…read moreFrom the moment they arrived, I was impressed by how friendly, knowledgeable, and professional they were. I felt so confident in their work that I had them quote a second job for my elderly mother -- and they were able to do it the same day! Unlike larger companies that send out generic, automated quotes, DW Surveillance took the time to visit my home in person, assess the layout, and have a real conversation with me about what I needed. It was refreshing to deal with real people instead of a bot. When you're having security cameras installed, trust is everything -- and I felt completely at ease with them. They went above and beyond, even climbing into my attic and discovering a bug infestation I had no idea about. As a widow who's not comfortable getting up there myself, they kindly took care of it with some spray I had on hand. That kind of thoughtfulness and care is rare these days. Throughout the entire installation, I felt comfortable -- which isn't always the case with strangers in your home. Honestly, if I'd had groceries on hand, I probably would've made them lunch! That's how great the experience was. Their pricing was in line with other quotes I received, but the service was far superior. I love supporting small, up-and-coming businesses like this because they truly care about their work and their customers. They even told me not to hesitate to reach out if I had any questions about the Ring app or adjusting the zones they set up for me. Amazing service, fantastic team, and just genuinely good people. Highly recommended -- FIVE STARS!

Chad and Mario came out to install Ethernet in our new, 34-year-old home. They were extremely…read moreprofessional, efficient, and knowledgeable throughout the entire installation. We couldn't have asked for a better team to support our move. I highly recommend them.

Chad of Pure Media Systems helped me buld my home theater from design to installation. He patiently…read morespent a lot of time with different equipment options to come up an equipment configuration that max the video and audio experience within my budget. These are all done before the contact was signed. Throughout the design and installation, he is very passionate for his work. I really enjoy the home theater Chad built for me. I would strongly recommend his service to anyone who would like to have a home theater they would enjoy.

If you need help with your TV, home theater, or audio system, I highly recommend Your AV Guy. Mike…read moreprovides true five-star service and has helped me multiple times over the years with installing, upgrading, and modifying my AV setup. What sets Mike apart is his consultative approach. He takes the time to listen to what you want, offers expert recommendations, sources the right equipment, delivers it, installs it professionally, and then makes sure you understand how everything works. Most recently, we asked him to improve dialogue clarity while reducing overwhelming background sound, and the results were excellent. Mike is reliable, knowledgeable, easy to work with, and always arrives on time with everything needed for the job. His installations are clean and professional, and his customer service and follow-up are outstanding. Your AV Guy Mike 972-467-5667 youravguy.com youravguy1@gmail.com I would not hesitate to recommend him to anyone looking for professional AV services.

Hard-working and FAST. Very efficient, cleaned up afterwards. Friendly…read more Could I have mounted my tvs myself? Sure. But there's no way I could have done them as well, as fast and while saving my back! Worth every penny and then some.

The Ethernet cable jack went well. The work was flawless. Chris was very professional and…read moreknowledgeable. He communicated with me at all times. I look forward to using him again for future projects.

What a joke. Claim they're extremely booked and will have u on their waiting list. And never get…read moreback to u. Wouldn't recommend

Salvador was a consummate professional, clearly explaining each step of his work and meticulously…read morerestoring everything to its original condition upon completion.

This service was efficient and quick! He also gave us some pointers for future reference. 10/10…read morerecommend. He actually fixed a botched tv mounting job and made everything like new! Worth every penny and pricing was great!