Brought in desktop computer for simple upgrade. Something…read morewent wrong. WTF spent huge effort making things right. Josh very patient with me. I would trust WTF with any of my computer needs.

I requested a service for my custom pc and he did exactly what I hoped to do. Even managed to…read morerearranged the cables and parts too. Will definitely recommend. Service was even priced fairly.

I am technology illiterate and got frustrated in trying to download program files for a particular…read moreapplication. I called their number and Seth said to come in, no appointment necessary, and he would give it a whirl. Seth was amazing, highly knowledgeable and very patient. I highly recommend The Tech Guys for all your computer repairs and technology needs. Their website is very informative and your inquiry is answered quickly.

High recommend the tech guys. Seth did an amazing job on my pc. Had been having issues with games…read morecrashing for months. Eventually I brought it in and they worked on it for days. Finding many small issues with software and corrupt files. Eventually they got it to work and now my pc is working just like when it was new. Very satisfied with their service 10/10.

Josh did a great job at resolving my issue. He showed me how to fix it should it happen again…read more So proud of the response and the in-home customer service.

These guys are a total scam. I brought my laptop to them, because it wouldn't power on. The little…read morelight on the keyboard wouldn't even illuminate, which means that the power from the AC outlet isn't being transmitted to the motherboard. I've worked in IT for 30-years and knew the exact problem with my laptop, before bringing to this company. I just don't have the tools to directly soldier onto the motherboard, which is what this computer needed to be fixed. They kept my laptop for 2 days, before telling me that I needed to pay them $225 for a new battery, but the battery on this laptop works fine and even if the battery was bad, I should still be able to power this laptop on and use it, which I can't. If I followed their diagnosis and allowed them to charge me too much for a battery, then the laptop would have worked long enough for me to pay their $225 bill, but a few hours after the repair, when the charge runs out of the new battery, the laptop would stop working and I'd have to carry it back to this company to ostensibly do another root-cause analysis and charge me too much money again, because they never addressed the root cause of the problem which is that no power is getting to the motherboard to either start the computer or charge the battery. I don't want these people touching my computer, since they know less about the issue than I do. They still required me to pay $53 for a diagnostic fee to get my laptop back, which is ridiculous, because their diagnosis is wrong. They tried to scam me and when I got the computer back, the case is not even fully put back together and there are screws missing from the laptop. I initially refused to pay for a bad diagnosis, but they refused to return my laptop, unless I paid, so I recanted to be able to reclaim my laptop. It doesn't cost me anything to file a civil suit against this company, so they haven't heard the last from me.

First time pc builder here,had a great customer service experience with reception but,charged me…read more200$ for just connecting the small 1 pin on the bottom of the motherboard (I had them flip flopped),no organization of the wires ( I had to do it myself) and apparently didn't correctly connect my fans so now I can't read temps. Had to replace my fans thanks a lot. Wish they had told me this Overall point: Shouldn't have been 200$ for just connecting a single power connecter wire pretty much scammed me.

The service and care at this establishment was superior. Teresa was helpful and personable when I…read morecalled and the same feeling of customer service was evident when I arrived. Teresa explained the process thoroughly of how my computer would be serviced. She was knowledgeable and had a sense of urgency to ensure a quality job would be done in a timely manner. Please support this local establishment who gives back to the community with their expertise in computers. Thank you!

Micro Center 07-28-26…read more My grandson is building him a new gaming computer. We chose to get the parts from Micro Center in Dallas, TX. They have everything you need and could want for your computing needs. It's overwhelming with so many choices to chose from. We walked around trying to find the computer case. Lots and lots of cases. That's when we met Tim. He was totally awesome and jumped in and took care of all our needs. My grandson had a list a friend made for him of what we needed. He took and made a shopping list for us. Then he asked if we wanted help getting all the parts. We said Yes! He was great, he took our buggy and took off and got everything on our list. I would say above and beyond what we expected. He had everything at the checkout counter for us. It was a great experience. I highly recommend Micro Center for all your Computer needs. Ask for Tim Hill and he will take care of your computer needs.

The commission structure has completely ruined the shopping experience here. You can't go more than…read morea few steps without someone asking if you need help. On my last visit, I was waiting about 10 minutes for an item to be brought up from the back. While I was waiting, I asked another employee about a different product, and he told me he didn't want to "jump on the other guy's commission." As a customer, that shouldn't be my problem. I also asked if a specific DJI controller worked with a drone. The employee immediately said yes because both products had "FPV" in the name. That's not how DJI compatibility works. There are multiple FPV drones and controllers, so that alone doesn't tell you anything. At checkout, I declined the extended warranty. Cashier Ryan C. gave me the sales pitch, I declined again, he kept going, ended with, "It's only $25," then just stood there staring at me until I said no a third time before finishing the transaction. This isn't a one-time experience. It's like this every time I shop here. The only reason I come back is because it's the only place you can buy these products in person.

James Duncan is great at setting up a new computer and migrating info from the old pc to the new…read more Highly recommend him. He definitely went the extra mile for us and was reasonable for the amount of time it required to get things working.

A little expensive, but eventually he fixed the problem that I had called him for. At first, he had…read moretrouble trying to figure out how to connect my printer, but in the end, he figured it out and all was good.

I had a great experience here. The staff are very knowledgeable and clearly know what they're doing…read morewhen it comes to computer repairs. My issue was diagnosed quickly and explained to me in a way that was easy to understand, and the repair was done professionally and at a fair price. It's hard to find trustworthy computer repair shops, but this place definitely earned my trust. If you need help with a PC, laptop, or tech issues, I highly recommend stopping by. Great service, honest people, and quality work.

We brought my phone in to see how much it would cost to reconnect a lose wire that was making the…read morephone flash when tipped upside down on occasion. (So mild that we couldn't even replicate the issue when we went in). They said they would run diagnostics and get back to us. They did, and said it would be nearly $700 to repair. We said no thanks, its not that big of an issue. We got the phone back and it is COMPLETELY destroyed. The entire top half of the screen no longer works for touch, and there is a quarter inch wide line of dead pixels across the center of the phone.

Gordon of Smart Hands is an Absolute Wiz! He's bailed me out…read moreat a moment's notice on more than one occasion! The Guy is Knowledgeable, Thorough, Honest and Fast! With repairs often finished in a matter of hours. Plus, his prices can't be beat! I bring all of my business to Gordon and he's yet to disappoint! Highly Recommended!

I hired this technician to replace the hard drive in my grandparents' computer. He also said it…read moreneeded a new fan due to noise, which we agreed to. He told us the repair would take 3-4 days, but it ended up dragging on for weeks with multiple delays. Eventually, he shipped the computer back to me without my permission, and it arrived with the stand broken and the fan still unfixed. He said he would come fix it once the new fan came in, but after waiting over a month with no resolution, I finally gave up and ordered the fan and a new stand myself and had someone else complete the repairs. The whole process was unnecessarily drawn out, and I ended up having to spend more time and money to get things done right. I would not recommend.