I was turned down by other repair stores for my hard drive but Robert and the team was able to fix…read morethe issue within 20 mins! Highly recommend them!

Love this place, we've had so many computers built by these guys and will continue to do business…read morehere. We drive from Plano to get here and the drive is worth it.

Bipin does a wonderful job and service on all types of computers and macs, ipads,tablets and…read morephones! My one place to get my computer fixed or repaired. If you need someone to build your custom pc go see Bipin. I have always been impressed with his honesty, extremely fast service and repairs!

Reasonable price, good service, very honest with the price. I would recommend this place if you…read moreneed something to be fixed.

I must put in a better than good work about Steven and in the background Kevin…read more Like others wo come to the shop, I was frustrated because I think I know how to manage computer inconveniences and do basic destroy the virus, but, there was no virus and no answer. Kevin was methodical and diligent about isolating my computer glitch and then fixing it. His patience and methodology even amazed me as after 2+ days of continual experimentation, Steven texted me and game me good news. If you have a problem with your computer, give PC ICU a chance. I did and if I ever have another issue, I know where to find them.

Service was concise, professional, and quick. Would recommend- X1 Thinkpad broken charging port.read more

Did a walk in near lunch time and promptly got taken care of with politeness and humor. Couldn't be…read moremore satisfied with the service.

Sad story. This was my second experience with them. First time they replaced the broken screen on…read moremy Motorola. It was not cheap but acceptable. And the service was very good. Then I brought them more difficult task Xiaomi phone with fingerprint sensor. They told me that there are 2 options - cheaper, but without the sensor, and more expensive, but it would work as original. I have picked up the later. When the phone was ready, I found out that the sensor was not working. And there it started. Instead of admitting the mistake, they started blaming me. The lady (later she appeared to be the owner's wife) came out to the front and told that the sensor needs to be initiated after screen replacement. I asked to help me with that, but then she told that there was a water damage exactly where the sensor sat. But the phone clearly showed that the sensor was not working. I did not shout, I only asked one question - why did you lie to me and why are you lying now. The exited lady when back, saying that she would put my old screen back. Then the owner appeared and insulted me with the statement that I am not welcome there any more; that I brought troubles to their establishment. After all instead of suggesting me to adjust the price of suggest me any other kind of satisfaction, they told me to pay in full or they would put my old screen back. I had to pay but this was the biggest frustration of the year for me. I always try to support local business and this was very my disappointing. To realize there attitude, you just need to read their responses to negative reviews. These ppl know nothing about responsibility, respect and customer service.

Somehow my keyboard space bar on my laptop stopped working, and I ran all around Dallas trying to…read morefind a company (open on a Saturday afternoon, nonetheless) that could/would fix it. I almost gave up until I went to PC Service Dallas. They ran a diagnostic and let me know I would need a new keyboard - it was not a software issue. Well, a week later I have my laptop back and I'm in business!

DO NOT BELIEVE THE 5 STAR REVIEWS. PC SERVICE DALLAS IS A FRAUDULENT BUSINESS AND A SCAM. DO NOT…read moreBELIEVE WHEN THEY SAY "NOT IN OUR CUSTOMER LIST" LOOK AT MY PHOTO FOR PROOF!! I chose PC service Dallas to have the keyboard replaced on my MacBook Pro, because the keys were sticky and making strange sounds due to a small spill on the keyboard (other than the feel and sound, the keyboard and every other part of the machine was performing normally.) Sam told me they would install a "Grade A,"brand new keyboard in this machine. Sam failed to inform me that this keyboard would be taken from another MacBook Pro that they had in their shop, which is a used machine and therefore it is not grade A condition. When I initially arrived to drop off my computer to have the keyboard replacement done, Sam attempted to convince me to also have them replace the battery, and proceeded to show me the battery cycle count, which read at over 1100. I said that I did not want to replace the battery, as even though the cycle count was high, it has been working normally. I paid $320 and signed the paperwork for the keyboard replacement in the morning. (Note: I have now learned you should never pay upfront for a computer service that has not yet been completed.) Sam said the computer would be ready later that same day. Just before 3PM that day, Sam called me and AGAIN, attempted to convince me to pay $200 to have them perform a battery replacement, saying that he had just received a new package of batteries for MacBook pros and I once again declined the service. Then, after initially stating the computer would be ready by the time the shop closes at 7 PM, Sam called me back at 3PM and said that there were "a few keys that still need to be installed." This statement in and of itself doesn't align with service requested, a brand new keyboard replacement, because new MacBook Pro keyboards come as one unit. Sam told me to come back and pick it up on the following day, Sunday, even though their google profile states PC Service Dallas is closed on Sundays. I questioned them about this, and Sam said the shop would be open regardless. I arrived to the shop on Sunday morning and initially, the computer seems perfectly normal, and so dID the keyboard. so I take it home and use it the following day on Monday for work only to find that my space bar was not working properly and all of a sudden my computer started to say " Service recommended new battery" which at first I thought was just a coincidence, I called Sam back that same Monday and he would replace my keyboard again, I trusted him yet again. I went in the following Saturday to have the keyboard replaced and I picked it up that same day at around 7 PM. I asked for my computer and after waiting 10 minutes I started to question where my computer was they brought it out attached to my charger and I questioned why they needed to recharge my computer in order to turn it on, because I had specifically left it at 100% when I dropped it off that morning and Sam said that they needed to turn it on even though all they had to do was a keyboard replacement which does not require any battery power. He plugged it to charge my computer, after taking more than 5 minutes it finally turned on and I noticed that it would not charge more than 1%, I took it home and it would no longer connect to my wifi or connect to any of the ports. I had my computer professionally inspected to find out Sam had completed changed by mother board, battery, and several other parts to scam me and reuse them for other jobs. SAVE YOURSELF THE SCAM AND DO NOT GO HERE!!

One day my Mac screen went completely black. I figured it was a backlight issue so I brought it to…read moreTech Mac Repair. Sally attended to me and assured me that it would be fixed - I was worried because I'm a college student so I absolutely needed it and don't really have money to buy a brand new one. They fixed in around 5 days and it works perfectly fine! Highly recommend them - they work fast and they do a good job. Will definitely return for any future Mac issues.

Sally at Tech Mac repair did an excellent job for our law firm. One of our Macs crashed and we need…read moreit resolved quickly, Sally facilitated our request. She kept her word and did all the services she stated after the estimate and also charged the same amount she estimated. She is now our go for computer needs.

This is definitely the place to go especially compared to other places offering the same services…read more I have nothing but wonderful things to say about Tahir. Brought my iPad in and he fixed the shattered screen within a day for the best price anywhere,and also used yelp discount. Came back to him months later needing assistance clearing space on my iPad and he helped me in trying to figure that out right away. He is a caring and helpful person and I really appreciate that. What a rare breath of fresh air!

Definitely do not recommend…read more They fixed my daughter's phone for $215. She started getting error messages right away, saying it was not a comparable device. When we asked about it, they said that's normal. (Incredibly annoying!) Then, shortly after she got a strange color blotch on the upper right corner. We didn't think much of it Bc they offer a "lifetime warranty". We took the phone back today at 10:45. They were supposed to open at 10 but no one was there & it was locked. Called the # & they said they were running late. We continued to wait until the guy showed up. He looked at the phone & said it isn't their fault & that they would need another $180 to fix the problem. He claimed that he thought it was because maybe my daughter sat on the phone. I explained to him that I weigh a lot more than my daughter and I said on my iPhone daily, and have never had the issue. He said, "Well, you have an original screen". I told him that I didn't realize that the screen that they replaced it with wouldn't be similar to the original quality of the screen, & he just shrugged his shoulders. I told him that we already spent a lot of money on the screen & didn't want to pay $180 more. He said he couldn't help us under warranty & suggested that my daughter "go be more careful with her phone". Place stinks. Would never use them again. Headed to buy a new phone now. Wish I had never wasted time or money here.

Absolutely 5-Star Service!…read more I had such a great experience at the Best Buy in Irving! A special thank you to Ulises and Jamion for making my computer purchase so easy and enjoyable. Ulises was extremely patient and took the time to demonstrate different computers, explain the features, and help me understand my options. I never felt rushed or pressured. Because of his knowledge and assistance, I was able to make a decision that I felt confident about. Jamion made the experience even better by making sure I received the best value possible. He helped me with available discounts and savings, which I truly appreciated. It is refreshing to receive this level of customer service. Both Ulises and Jamion were professional, knowledgeable, patient, and genuinely interested in helping me. Best Buy Irving has two outstanding associates on its team. Thank you both for going above and beyond! Highly recommend!

Awesome place fixed my ps5 for 200 and replaced everything all the broken parts and cables super…read moregreat guys!