Got quoted $510 by another place due to issues with my charging port. Not sure what they were going…read moreto replace but they said it had to be a number of other things as they couldn't replace just the port. Not sure what the issue was in the end but he got it fixed real quick for me and nowhere near $510.

Lmao this place is a joke. I bring iPad in because battery isn't charging and he plugs it into some…read moredevice to see if it would charge then says no charging, motherboard bad. I'm sorry, you plugged it into some random little device, you didn't open it up or anything. I'm not gonna take "motherboard bad" without you actually looking at the iPad. Lame, won't return, there's a million other smart device repair shops in McKinney

I like this place and Ali was really friendly and did a great job. I recommend people come here for…read morecell phone issues. I messed up my screen and frame really bad and Ali easily replaced my screen. Fair price.

It was he second time I took an iPhone in to replace the battery... they did a great job and I'm…read morevery happy with the charges too.

Dr Smart Phones was running an add on fb to fix iPhone 6 - !!!…read moreBUT - I drove to the wrong Dr of cell phone repair - the place I ended up (Dr Cell Phone) offered to match the price. I'm lazy - I had Dr Cell Phone fix my cracked screen - WHAT A STUPID MISTAKE THAT WAS! They aligned the screen incorrectly so that when it was sealed, it was bearing pressure - eventually the screen gave way to a new crack after only a few days. The phone had been cased the whole time and never experienced any sort of impact. Dr. Evil Cell Phone refused to repair or refund - . It was obvious they had no clue what had happened .... Dr Smart Phone knew right away - they were able to clearly see that the crack was a result of a misaligned screen repair. They offered me their same discount (it was expired) - I left knowing the repair had been done right. Thanks, guys, you'll always have my business!!

Fair price. Courteous service. Competent service. My cell phone was repaired while I waited. Took…read moreunder 15 minutes. The technician went beyond just repair. She took the time to also clean my screen so that it looks nice when it was returned to me. I met the owner, Dana Fowlks. This is a family owned franchise. The doing excellent job for a fair price. Highly recommended. Please support your local merchants.

He did a great job fixing my phone. I would definitely return and recommend…read more He was quick and the price was reasonable.

Got my cell phone repaired there had issues he couldn't fix it kept on extending the date, told me…read moreand my girlfriend that he was gonna send us a refund still waiting??

The bad news: Two broken cell phone screens on separate phones in one week…read more The good news: Sozo cell phone repair made it all better. I was sure my iPhone 6 Plus was toast after I smashed the screen to smithereens when I fell while running. I literally braced myself on top of the phone as I fell full force on the concrete. Every inch of the screen was splintered. I hardly believed the man at Sozo when he said he'd have it fixed in 45 minutes....for $129. It would have cost $600-$700 to get a new phone (maybe more?). My daughter's phone wasn't quite as bad. She dropped it on a pebbly sidewalk in front of a friend's house-one corner shattered. Sozo only charged $99 to fix her iPhone 6 screen. Both phones now have new screens and screen protectors...thanks Sozo. I hope I don't see you for a long, long while, but I appreciate your speedy service, reasonable prices and honesty.

This is a review I still cannot believe I'm writing. The events that occurred during my visit to…read morethis business are like nothing I have ever experienced in my life. On my initial visit it was a simple as a iPhone screen repair. I usually take my phone to my favorite place in Plano, but figured I'd give this place a try since its in Allen. I foolishly did not look at previous reviews, otherwise I would not have come here. I walk in and explain the problem. The screen won't come one and is just black. They fixed the screen, while they were much more expensive than the place I typically go to, the screen is repaired, and I leave with a working phone. A few days later, the screen goes black for no reason and has a line down the middle. Nothing was done to the phone to cause this. I bring the phone in and show him that the phone screen is blank with a line through it. He immediately starts ranting that I pressed the screen too hard, which makes no sense since the phones being used as normal and has been used as normal. This is pretty annoying, and I let him know that it is not normal for a screen to go bad because you think someone pressed too hard, its a poor excuse. I then look at the receipt and see that the receipt states there is a 60 day warranty unless the screen is cracked or there is water damage. I let him know this. Then he changes his story, and he tells me he thinks my screen is water damaged. At this point, he hasn't even looked at the phone or held the phone. I let him see the phone. While he's holding phone, I take a picture of him... I know I'm going to want to have this picture and I know I'm going to leave a bad review. He tells me don't take my picture or I'll keep your phone. I tell him give me my damn phone back, you can't keep my phone because you're mad at me. At this point, I'm pretty annoyed and I tell him he needs to fix my phone, he walks out of the room and goes back for a long while. Next thing you know the police are there. This is one of those situations where his level of escalation is inappropriate and just shows how far a dishonest person will go to justify their theft. Luckily, Allen Police Department is pretty awesome, I explained to the officers what occurred, they kindly explain to me that there is no recourse other than to have a report with call notes created by them. I got the report with notes from them, and from this point, I will take this to small claims court. So to be clear, I took my phone in for a repair, the repair worked for three days, then stopped, and the repair person tells me that it is my fault the repair did not work. He wouldn't fix the screen or refund me, and insult to injury, he called the police on me. This level of escalation is both irresponsible and dangerous. I will never shop here again, and will review anywhere I can to let the world know that if you have a repair done here, they will not back the product, will lie, and at some point may even call the police on you. What an embarrassment for a location like this to be in Allen.

He fixes my phone and laptop issues for a far less price than any place I've ever visited. He…read moreadvises me as how not to be scammed by crooks using technology. I'm 74 yrs old. Mr. Jabbar helps me via the phone. He understands I'm not technologically savy.

I was physically attacked by the employee/repair tech!!!…read more I brought my daughter's phone in for a replacement battery. Her phone was perfectly fine, other than the battery getting puffy. The tech changed the price quoted to me and then broke her phone. When I told him I wanted a refund (I didn't even mention the obvious ethics that he should replace her phone which he broke), he started yelling and cussing. He got so out of control that he hit me and tried to take my phone from me a couple of times. I had to take shelter and call the police.

The associates here were very helpful!! I came in because my phone would not turn on and the…read moreassociate hard rebooted it and gave it back to me. Quick and easy, I really appreciated it!!

Great store. Had a MB that I wanted to add an NVMe header too. The tech was very responsive and…read morehelpful and got me a great quote for the work. Sadly, the MFG has a different BIOS depending on whether or not that header was populated, and I ended up buying another model instead, but I will def go back to him the next time I need a repair!

I had an issue pairing my iPhone to my Apple Watch. The man at Mobile Kangaroo was able to assess…read moreand fix my issue without issue. I recommend this company for Apple technical support.

Their diagnostics approach needs work. Gave wrong diagnosis and apparently didn't have means to…read moregive proper one. Had to go to the brand store to get a more thorough diagnosis. It's ironic that thankfully they didn't have the part and was recommended to go to brand store to get that part that I didn't need which then manifested in a proper diagnosis of the problem.