Great service! Relaxed employees with good attitude ready to…read morehelp to the public! Very professional and friendly! Thank you for your good services!!

This community-oriented small business provides wonderful customer service! I have used their…read moreprinting, laminating & shipping services as well as purchasing toys for my grandson, their local honey, trail mix & pickles.... and they have & do even more.

No issue, quick in and out, they have a really cool new self-service feature so you can do this on…read moreyour own. It's so easy, even a third grade caveman could do it. Convenient location for Southlake, sometimes parking is a bit of a challenge.

I came to this FedEx location to pick up an order. I was asked whether it was a print order or a…read morepackage. As a customer, I didn't know there was a distinction, so I said it was a package. The employee asked for the tracking number, which I didn't have. I gave him my name, and after a quick search, I was simply told they couldn't find it. There was no attempt to ask additional questions or consider that it might have been under the other category (a print order). It turned out that was exactly the issue. A simple check would have solved the problem and saved me an unnecessary second trip. What disappointed me most wasn't that a mistake happened--it was the lack of initiative to help. Good customer service means thinking through the situation, asking a few follow-up questions, and trying to find a solution instead of stopping at the first dead end. Unfortunately, this experience left me feeling that helping the customer wasn't a priority. I hope the staff receive additional training on problem-solving and customer service, because a little extra effort could make a significant difference.

I had a very disappointing experience at this UPS Store and would not recommend it…read more I went in to ship a bridesmaid gift that I had previously shipped from another UPS Store without any issues. The employee (who I later found out was the owner) told me I needed a larger box and additional bubble wrap but never discussed the cost before repacking my package. I figured if it was too much I could go home and get another box and come back. When I got to checkout, my total was around $75. I expected the shipping to California to cost more, but I was shocked by the price of the packing materials, especially since none of those charges had been disclosed beforehand. When I mentioned that another UPS Store had only charged me $2 for bubble wrap, the owner responded that the other store "must not be doing well." At that point, I decided to cancel the shipment and take my package elsewhere. I understood paying for the bubble wrap that had already been cut, but then I was charged a $15 service fee that had never been mentioned and was not on my original transaction. I was told that fee would only be removed if I shipped through their store. I felt like I was backed into a corner because I had already incurred enough charges that going elsewhere no longer made financial sense. I felt pressured into completing a transaction after undisclosed charges had already been added. Unfortunately, the person handling the situation was the owner, so there was no one else to speak with. This experience left me feeling misled and disappointed. I will not be returning and cannot recommend this location to anyone who values honesty, transparency, and good customer service.

Love this place so much. Always greeted with a smile They are super friendly and it always smells…read moregood when I come in. Highly recommend for all your shipping needs.

I have used this service and this location many, many times, and am always impressed with the way…read morethese folks go above and beyond every single time! I wish all businesses ran like this!

I highly recommend Goin' Postal for value, reliability and friendliness of the staff. There are…read moreother postal services closer to me, but I can always count on Viran or Jennifer making sure my packages are well packaged and are delivered on time.

Helpful and informative. Was able to get stuff done quickly. If you're in need of administrative…read moreassistance they are the place to go

First time using FedEx Office printing services and it was great. Anna answered all my questions…read moreand would check to make sure I didn't need anything. She provided different samples of paper to see which kind works best for my project. I visited on 09/03/25. Just be careful that files bigger than 50mb will need assistance from an employee to print. You will also need to put your files on a flash drive to make things easier for yourself.

Dropped off a package, nice lady taped it up and sent it out for me! So simple, but exceptionally…read moregood service!

If you're a knuckle-dragger like me and gift wrap and lace ribbon is not your thing, then…read moredefinitely see these guys! Because there's something beautiful about giving something beautiful to a person that beautifies your life.

Best place/people ever.. all the reviews are on point, the memory, the radiance, the superb…read moreservice! I could go on... sincerely, thank you so much for being the light to deliver the kind of service ALL companies should exude; you were presented in my life during a dark time in need... & the kindness shown was heavenly. --Been coming here for a couple years, (5/2021) during my dad's chemo; it had a been a rough year w/covid & cancer dx 8/2020; you have surpassed every expectation & more... every single package to El Salvador & France made it. & domestic too... I'm in medicine & I don't commonly see this excellence in treating people outside of healthcare .. & even then, we get weary & bogged down with seeing some if the worse maladies & sometimes ppl.. it gets enough to wear my soul down & I disappoint both my Fathers above with my exhausted attitude. I'm so grateful & will always travel out of my way to get every one of my shipping needs met because you care that much about your customers & the pride in your work that you provide.. they even went beyond when i needed receipts of the many dhl packages sent during my dad's treatments for an estate battle afterwards.. he emailed them with a smile felt over the phone. Your caring way is the kind of person i strive to be...many blessings upon you as you continue to shine your light.

I'm actually a little surprised this place only has 18 reviews. Come on people! Do better, be…read morebetter! I believe in giving credit where credit is due. This has become one of my favorite places just solely due to their superb service. I'm going to do everything I can to support this little hidden gem. When I need to ship packages, I'll wait until I'm in their area just so they can have the business. Definitely check this place out!

Great place and very convenient. Staff is always friendly. They notarize and can take passport…read morephotos.

Their hours show they open at 10AM but it's currently 10:14AM on Saturday, August 3rd and they…read morestill aren't open. We went elsewhere.