Joleen, Joleen - probably too young to remember the song. Yes I know it's spelled Jolene :) - I came to drop off an Amazon package on a very unassuming Monday. Fabulously served by Joleen. Quickly took care of me all with a dazzling smile. A 5 sec interaction - made my day! Thank you Joleen! Bonus - they always have good music on! read more

My experiences here at this UPS Store have always been great! The employees are friendly and helpful. When I needed a box taped up and secured, there was no additional charge. Definitely fast and efficient service! I will for sure be back in the future. Parking was also plentiful and convenient out front. read more

Couldn't even print out an Amazon return label. Incompetent staff. I'll stick to the one off main and teel.

Nice efficient wkers! Thx Sergio the best! All the guys really great customer service Keep up the awesome wk read more

The UPS Store - Printing Services Near Me - Frisco, Texas

Make sure you grab a receipt upon drop off. I had a return from Amazon $89 worth of things. And when I arrived this UPS store was super busy. I dropped all 4 boxes with the labels and all it needed was to be tapped up and shipped. As soon as I gave it to the manager he asked if I needed a receipt. I said no thanks ! Weeks went by and I never got refunded by Amazon they said they never received my packages. So when I asked the UPS store the manager told me He would look into it and call me back. I called the next week and said he hadn't heard anything. I called a few days later and he said the same thing. So I asked how he was messaging UPS and he said email. So I asked him if he could send another email and copy me on it. So he emailed them and they wrote back within 24 hours. The boxes were never scanned in. So I asked him why they would do if they never scanned in the boxes and he said he would speak to the owner. I called again and he said there's nothing they could do. I'm obviously upset because They lost my things so I was never refunded from Amazon but also because of their poor customer service. I had to call several times for over a month just to find they never scanned in my boxes. They also would never called me back or apologize for loosing them. They did absolutely nothing! I should have known better than to drop something off without getting a receipt! ALWAYS GET A RECEIPT! That really should not be an option. And I can't believe Christian or the owner wouldn't at least apologize for loosing my packages. read more

Terrible service and scammy practices. You may as well just print everything off of the library and ship your own packages for the amount of work you have to do to get some help here read more

I drive further to go to this location bc of how kind & efficient both Nathan & Noah are! I've gone to this store for years and have had great experiences always, they are always smiling, fast, efficient, and helpful! read more

My favorite UPSstore. ALL OTHERS CHARGE not just for printing ( even if it is a single document) but they even charge money for receiving the email to print that document. But this store doesn't charge anything for printing (I think under 5 pages). read more

They are SO nice here! They will accept packages on behalf of United States Postal Service as well. They always print a receipt so that I can have the peace of mind of tracking returns (especially Amazon). Plus, my kids love this location in particular because this is the most generous location - they have a bowl of PREMIUM mixed candy. Thank you, UPS! read more

Love this location. Everyone is friendly and very helpful. We get a lot of packages and very rarely have had issues.

I just went to this location with a lot of boxes and the 3 young boys who helped were extremely polite, patient and helpful with all my taping and return labels. Great manners and customer service. Especially when it is almost closing time on a Friday night. Clean and convenient store and location. read more

Very friendly counter service. New, clean store. What more can you ask for out of a UPS Store? Their copy machines are top of the line, no el cheapos. Great location, the only shipping store at this busy intersection in Frisco... read more

The UPS Store - The UPS Store | Frisco TX - Printing Services Near Me - Frisco, Texas

I visited this store to mail Amazon returns today. Sergio took care of me. He was amazing. Efficient, knowledgeable, friendly and fast! He even helped me mail something for USPS! Highly recommend him and this store. read more

Honestly, every visit at this store is absolutely amazing. The team here is so friendly, and helpful, and courteous. This has to be the most amazing team of people ever, kudos to everyone for being so friendly and polite and just a pleasure. The absolute most amazing customer service I have ever experienced. read more

I needed a document notarized and the one employee working just happened to be the notary. But due to the fact he was the only employee working he let me know I needed to come back in an hour because if another customer walked in he could not assist them. I was the only customer in the store at the time. Extremely frustrating. read more

Love this location. I never have a wait and everyone that works there is always friendly and willing to help. Not to mention they always have the best candies for their customers! I went there today because my bank doesn't have a notary on Saturday's. What a breeze it was to get three documents done and for under $10! Can't beat that! I will definitely continue to go here for all my services. read more

I have visited this store several times and I always get great service. Jordan has helped me put together books and do laminating. He is always so polite and helpful. He is a real asset to their store! This is my go to UPS store now! read more

Hands down the most professional and pleasant UPS store around. You're ALWAYS greeted with a smile upon arrival. I ship several packages each week, and when I have a tough order or a lot of volume, this is my go-to since I know they will only ever proceed with the gold standard of customer service. The UPS store just down the road closer to 423 could take some lessons! read more

Wow UPS is a million times easier to deal with than the USPS!! I've come by this location a couple of times. The employees are always super friendly and helpful - they know what they're doing and they do it quickly. I went to drop something off for an Amazon return and they knew exactly what to do with the packing slips and postage tag - and they don't even work for Amazon! Oh, and they have candy - good candy. read more

I would love to say that I have never reviewed a shipping or printing company, but after my constant excellent service I feel obligated! BOW, is the friendliest Manager at a store I have ever come in contact with in all retail businesses. She never once has not had an AWESOME attitude, and it really seems that she loves helping people. My order is always taken in a friendly and professional manner, and Bow always emails to let me know when it's ready for pickup! I own two businesses and wish my employees all had the enthusiasm as Bow. Not to take anything away from the other employees at the store. They help me at a moments notice as well, I just have always dealt with Bow! She needs a raise...hint hint Will continue to be a loyal customer to this UPS location. read more

This is by far and away the best UPS store I have ever been too. The staff is competent and friendly. Everything is reasonably priced too. I have done several print online and pick up orders here and they have never messed up one one of my print jobs. If you need to go to a UPS store, choose this one. read more

Kind of pricey but it does the Job and OK staff.

I absolutely love this location. It's in the same shopping center as Market Street and the staff here are just so friendly, fast, and efficient. They also have a jar of candy at the front - why else wouldn't you come?? I definitely prefer this location over the Eldorado/423 location. These people just have it all together - AND with a smile! read more

Great UPS store! I walked in and had wonderful service! I was so stressed out when I came into the store and the gal that helped me listened to my story, took care of all of my needs, and I walked out of the store feeling much better! I still had some stress but the people working in the store got rid of a lot of it! I would highly recommend this store and a person who worked at my bank is who recommended it to me. The only downside is the price on next day. read more

Courteous, professional and kind team at the store. They are quick and consistent. We've used them for shipping, notary and printing. read more

This is a great UPS store! Because they are so friendly, professional, and knowledgeable, I always come to this store. They are also very patient and will take the time to explain your shipping options. Now, I'm writing this review because I have been to this store at least 10-15 times, and I have always received exceptional service. My experience today: I was greeted by the manager who is great! She then asked another employee to assist me. The employee, with her long green nails and tattoo behind her ear walks over, never speaks (and I do mean through the entire transaction) grabs my stuff and starts scanning it in. The clerk working next to her speaks to me and is very friendly, still nothing from her. Three or four customers walk in the door and despite the fact that she is closest to the door she doesn't look up or acknowledge them. However, the manager and the other clerk take the time to speak to every customer that comes in. In all fairness, she was holding her stomach when she walked up, so I will give her the benefit of the doubt that possibly she was having stomach issues which would explain the constant sighing, and the pained and constipated look which was frozen on her face. Soooo hopefully if you visit this UPS store, you will not be waited on by her. read more

This used to be my go to UPS store. The staff was always very friendly and they had a coupon book they handed out (beginning of the year I think). The last few times I've been here, it was nearly impossible to find close parking. This isn't their fault, but it does make it inconvenient. They are also busier (i.e. more wait time for me) then the UPS further west on Eldorado. However, what has made me switch stores was a recent incident we had here. I received a UPS package sent to me from Brookstone and it was in an envelope mailer. I was returning the item and I had a prepaid package slip from Brookstone. My husband took the item to UPS for me then came home and said it was $4 and change. Huh??? They made him buy a box and pay for packing. The item originally came in an envelope and would easily fit in a UPS envelope. I fell taken advantage of, but unfortunately my husband didn't know he didn't need a box. I WILL NOT be returning to this store. I have since used the UPS near Starbucks on Eldorado and they have been very fast, friendly, and seemed to fairly price my packing my items. read more