Best place/people ever.. all the reviews are on point, the memory, the radiance, the superb service! I could go on... sincerely, thank you so much for being the light to deliver the kind of service ALL companies should exude; you were presented in my life during a dark time in need... & the kindness shown was heavenly. --Been coming here for a couple years, (5/2021) during my dad's chemo; it had a been a rough year w/covid & cancer dx 8/2020; you have surpassed every expectation & more... every single package to El Salvador & France made it. & domestic too... I'm in medicine & I don't commonly see this excellence in treating people outside of healthcare .. & even then, we get weary & bogged down with seeing some if the worse maladies & sometimes ppl.. it gets enough to wear my soul down & I disappoint both my Fathers above with my exhausted attitude. I'm so grateful & will always travel out of my way to get every one of my shipping needs met because you care that much about your customers & the pride in your work that you provide.. they even went beyond when i needed receipts of the many dhl packages sent during my dad's treatments for an estate battle afterwards.. he emailed them with a smile felt over the phone. Your caring way is the kind of person i strive to be...many blessings upon you as you continue to shine your light. read more

I'm actually a little surprised this place only has 18 reviews. Come on people! Do better, be better! I believe in giving credit where credit is due. This has become one of my favorite places just solely due to their superb service. I'm going to do everything I can to support this little hidden gem. When I need to ship packages, I'll wait until I'm in their area just so they can have the business. Definitely check this place out! read more

I drove an extra 20 minutes to get to this place because of the reviews, and it was worth it. Customer service is top notch! Highly recommend. read more

I met the person on the left and he was super nice and friendly. They have a dedicated parking spot right up front the business and as soon as you come in they get right to business. Luckily it wasn't busy so I literally was in and out in less than 2 minutes. read more

I came here after seeing the nearby post office had 20 people waiting in line. I had thought the prices here might be higher than the post office, but it wasn't! James, the staff, was also super courteous and helpful. I wish more locals knew about this place. I'll definitely be returning in the future! read more

I'm thinking that James is on track to be the poster person for the best and friendliest customer advocate ever. I hadn't used these folks for awhile, until this Christmas holiday. I walked in because I was in a rush to get something to a dear friend in Australia. There was James at the counter. Beaming. That smile could light up the Taj Mahal. I explained my dilemma, being that I'm a victim of chronic procrastination, and he helped me get my package on its way in no time. But wait, there's more. This is one of the things that sets him apart. After just that one visit, a few days later, I walked in, and as soon as I stepped foot in the door, he called me by name, saying hello. What a brilliant memory for faces/names he has. This time, I had yet another package for that same Australian friend. He had me in and out the door in about three minutes because of his recollection and his efficiency. My most recent visit was just a few days ago. He again remembered me exactly, and had me on my way in record time. This seemingly small thing is what will keep me coming back here again every time I need something shipped. That smile. Thanks, James, for lighting up everyone's day. You rock. read more

I've been meaning to write a review for this place for awhile since there's a few people that have left questionable reviews on google for them. Which isn't to say no one ever has an "off" day when they give less than great service, but in the nine or so months since I've been using them, I haven't ever really had that happen. I don't always bring my key, and they always get my mail and never act as if it's an inconvenience. Also, they always call whenever a package comes in so I never have to guess (unless it's an envelope but sometimes if I call and ask they nicely check to see if something specific has come) when to swing by. I've shipped out stuff with them before, and most of time, because it's irregularly shaped, it is expensive, but I think it's probably on par with the post office and I'm supporting a local place that really does go above and beyond, even packaging it for me. I've only ever seen two, maybe three women working here so the service stays pretty consistent. read more

Fast. Cheap. Friendly. Obviously better than an ol' US Post Office. I used this business for a notary on a Saturday, and I had a pleasant experience. It is a typical mailing, packing store, but with Mom & Pop service. I enjoy supporting local independent businesses that seem to truly enjoy my patronage, and this place fits that. read more

Always the BEST service! Your lead man is fabulous Always helpful, professional and personable Cannot say enough about him. Fabulous read more

Quick and easy to do non-English document notary. I highly recommend Parcel Pedia for your notary.

This place is a hidden gem of the neighborhood. James is a meticulous, smart and very efficient guy every time when you visit the place. He figures out the best way for your needs. I can feel he really cares about the customers here. He will be successful at anything he does with that mind-set! My favorite shipping facility in Frisco! read more

I highly recommend Parcel Pedia for your notary, shipping and shredding needs. Also, if you are looking for a post office box. I have used Parcel Pedia for almost three years now. They are quick, great pricing and the customer service is fantastic!! read more

Really, really nice guy at the counter! I came in with a package in a too large box and he helped me by getting another one. I didn't know the address for returns to 6pm.com (no free returns, seriously?) and he tried to look it up in his system and went so far as to write my order numbers on the packing label. So nice! Way better than the crotchety old man I used to go to. read more

I visit this place often. Great Service. Very helpful. Great customer service. I would highly recommend them. They have all sorts of services. I recently decided to get a mailbox at parcel pedia to help with my business, and I was shocked at how easy it was to get. Other places that I have had boxes were nothing but a hassle. Great JOB read more

Since I have zero faith in the Frisco Post Office, I use parcelpedia for all packages I send. In contrast to the person who said it's overpriced, I have had them offer to search for (and find) lower rates to get my item there in the same amount of time. The people who work here are personable and helpful. I'm so glad i found them. read more

Great place and James was a great help. The kind of service you really want to go back to again and again.

3645 Dallas parkway plano 75063 First time visit yesterday. Very friendly and helpful. Gentleman even met at door when he saw I had my handfuls! Will be my place to ship from now on. Just moved to the area. read more

Does anyone know if there is new ownership here? I have had a box here for a year now and always loved the friendly, smiling ladies who worked there. The owner was awesome. They always sent me emails when I had a package delivered, and since I can't get there before closing I always asked for them to leave it out for me. They always replied promptly and cordially. For the last few months when I get that email and I ask the same question, I rarely get a response the same day. And when I stop by after hours... no package. The few times I have made it in recently I have seen the same man working who isn't very friendly, doesn't smile, and makes me feel like I am bothering him just by being there. I hope he's not the new owner, or I may be looking for a new box rental place. read more

Outstanding service and courteous / helpful staff. Have used them a number of times - consistent and helpful.

Great find - new to the area and looking for a one stop mailing business . They can handle anything and are courteous and efficient .

These guys have always done a great job for us. We use their PO Box service for our business since it gives us a real street address and someone there to receive our packages. read more

Very satisfied, they listen to my shipping concern and resolved it very quickly, yes I would recommend them.

I had excellent experience at Parcelpedia! Dadu the owner was very helpful and saved me a lot of money today. I am a small business owner and had to send urgent package to Toronto. Very critical for my firm. He stepped up and went out of his way to help me. Thank you. I would highly recommend you guys. read more

staff is courteous and understand customer needs. Beside mailing, I shopped some other fun stuff for my kids, of course it was reasonably priced. read more

Customer service is top notch. I had a PoBox here for few years and I had great experience with them. They call me as soon as a package gets in, so I can pick it up, they wait if I arrive a bit past their normal operation hours and they are always so friendly. Extremely satisfied with the way they handle customers. I feel we get treated like family. Do not hesitate, this is the place you want to work with. Look no further.. read more