This place is the best location if you need to mail something or even if you don't. The people are…read morefriendly and there is a quaint little gift area with local products. We came to mail a package and it was the best experience. Who has a nice time mailing a package?? The guy at the counter encouraged us to try all the different kinds of honey. Need to try some local honey while mailing a package? This is your place to be!

The Mailroom is under new ownership. The new owners have done everything they can to maximize the…read morevalue we get from renting a mailbox here. They are happy to receive all of our Amazon shipments, which means we don't fight porch pirates. They are always super friendly and helpful, and we highly recommend The Mailroom for all your mailing and shipping needs!

Matt and his entire team at this UPS store are absolutely outstanding! From the moment you walk in,…read moreyou're greeted by the most friendly and helpful staff. I rented a Maibox at this location and needed to have my mail forwarded while I'm out of the area and every experience has been seamless and pleasant. They are always happy to help and they go above and beyond to make sure everything is taken care of quickly and efficiently. It's rare to find customer service this consistent and genuine. I truly can't recommend Matt and his team at this location enough-- 2024 West 15th St in Plano set the standard for excellence! Thank you all , Sheri S.

Always friendly and nice group of people. They work hard and still smile and willing to help you. I…read moredo like the Kiosk they added to do your own packages. Great location, but small and busy at times.

The new owner Steve is very inconsiderate! He and his assistant recommended me to mail my package…read morewith UPS verses FDEX and in 2 days period rather than 3 ! My package reaches within 4 days period to its distention! He was very rude and didn't tried to find out the issues and was not willing to consider reimbursing me the difference! He acted money hungry and prejudice! Please consider other carriers for your ail out!!

WTF!!!! A simple order of business cards went so smooth online. Got an email to pick them up…read more Still waiting almost 25 mins later and the poor associate IS THE ONLY PERSON WORKING HERE! I could have printed these in my own in the time I am spending waiting! BS! Use 4Imprint or someone else who delivers

I went in 9/25 and the gentleman helping me was amazing, very prompt service. Very engaged and all…read morearound great service! My package made it overnight before time expected but the guy helping me definitely deserves some recognition. Will be returning to this location for all fedex services from now on. Very impressed and thankful for the service I received.

Fast, friendly and helpful! I've been shipping packages here for 3 yrs now. I've also had to send…read morean old school fax for insurance documents. My addresses are saved in their system which makes the process simpler for me and boxes are packed with care every time. I highly recommend!

I started having my mail delivered here because the US Postal Service apparently cannot seem place…read moremy mail into my mailbox at their facility. Since then, my mail has been perfect. The staff are very helpful and knowledgeable. I don't know why I didn't do this sooner. One of the biggest stressors in my life (not getting my mail, or having it constantly misplaced) has been eliminated. I couldn't be more relieved.

Great place and very convenient. Staff is always friendly. They notarize and can take passport…read morephotos.

Their hours show they open at 10AM but it's currently 10:14AM on Saturday, August 3rd and they…read morestill aren't open. We went elsewhere.

Fast and professional service! I always come here because there is no long wait like you would have…read moreat the post office. Taylor helped me mail all of my wedding invitations - including deciphering an address for a friend in Brazil so it would reach its correct destination. I recommend this facility to everyone, they have all of the capabilities of a US post office.

I use the mail box service at Postal Shoppe. As a traveler, I need a secure address to receive…read morepersonal and business mail and packages, and hold the mail until needed. For the additional price of shipping, they package everything in one parcel and send to me at my chosen rate when requested. Saving the hassle of asking family and friends for favors. When I am in town, my box is available to check personally similar to a PO BOX around the clock. Yes, you MUST have your box number in your address, they are very clear about that when renting a box. Just make it part of the suite number. "Suite 113 #xxx". Works like a charm. The staff is helpful and cheerful over the phone to send my mail anytime I request it. If my memory is correct, my Postal Shoppe box is similarly priced to my previous P.O. Box. Takes a lot of stress out of traveling extensively.

Typically I only have a drop off and it's fairly easy to scan and go. However I had to ship my…read morecomputer back to work using their account so I had to go in for assistance. Busy morning with people at the kiosk, printers, and shipping area. Went up to the desk and there was no worker in sight. Finally spotted them sitting in the back talking on their personal phone ignoring everyone in the store. Finally decided to come over to help me but seemed inconvenienced. More people came into the store and were waiting in line while they were still working on my shipment. I hope they got better service than I got.

Service and staff are so polite and helpful. Wish I had asked names to give reinforcement.read more