Best Logo Artist on the Planet! I needed a fresh logo on the fly! Betsy came through like a champion! Betsy Rocks! read more

I posted my original review after Betsy begged me to post a review because she received a very poor review from another client. After having significant problems with the back-end development of the site I had to discard all of that work and rebuild the site from ground zero. However, I maintained the graphic design in its original state. Therefore, I believe an updated review is in order. Recently, the site was completely rebuilt. The letter below was summarily rejected by Betsy. So, I am posting it verbatim......buyer beware. Good morning Betsy, As you know, I have experienced two occasions where my website was offline for months without my knowledge. As a result, I have had to employ other consultants to research and bring the site back online. In addition, the links to the clips continuously broke. This look, where clips do not work, promoted a feeble perception to the person reading the site and resulted in a poor perception of me as a professional. I had complained to you before that with my limited ability to see, WP was a mess. I asked you several times to clean it up..which you said you did...but on further review by these professionals, they saw many unrelated pieces in WP that were also available for outsiders to see that had no relationship with my messaging and gave unwanted opportunities to other sites to communicate with my site. Finally, within your development architecture, there was no consideration given to installing any security or notification measures that would provide protection and warnings against unwanted events from occurring. Your source in India does not have adequate skills to work for you. It is also clear that you have no technical quality control to ensure that you are delivering a site built for today. Shuffling e-mails from your designer to your client and from your developer to your client has nothing to do with delivering a solid product since you are doing nothing to add to the solution. It took months for me to understand and engage a consultant that could build a reliable site...another embarrassment since I could not direct prospects to my website during the timeframe for the research and rebuild. I have paid a high price for incompetent site development work. However, I will distinguish that from the graphic design (including text), presently retained in its original form. I had to take action, and I engaged services to bring the site back online and then completely redesign the development into a simple, swift, reliable site www.rhonig.com. The attached spreadsheet and supporting documents show that I paid AWS $2,266 to mitigate the problems and rebuild the site. Thus, I paid you approximately $1,600 without regard to the cost that I incurred for the months the site was offline and while online the shabby perception the malfunctioning site had on the readers and therefore their perception of me. So, bottom line, I am willing to pay for the graphic design at the cost of $800. For the remaining $800, I expect to receive a refund sent to me by Venmo by Friday, September 10, 2021. Please keep in mind; I am absorbing $622 ($1,600 + $622 = $2,266) without regard to the other costs which I incurred. Should I not receive that money on time, I will publish this letter in as many avenues for review that I can find. I will begin that effort over this coming weekend. I will look forward to receiving the $800 and putting this entire debacle to rest. Thank you, Ross read more

Betsy is the best! The project was delivered as advertised and on time. Communication and support had been fantastic! We couldn't be happier with our design. read more

I hired Betsy based on our initial phone conversation, it is woman based and veteran-owned. We agreed to payment terms and what I need from her to have a website built. Now, this is not a fancy website it is functional. We agreed on the number of pages, color themes, and a price. Simple enough but it did not work that way. I had everything laid out for her from the homepage to the payment process. I sent her an outline and sample pictures along in step 1. She sent me a template and I created content for that template. We emailed back and forth and she would send me images of the site (that was good). When the time came to put the pages together, it was a different template, not my color theme, and I had to write new content. I emailed her about this but she did not respond. It seems that the little things that should have been completed on time turned into a big problem. Betsy and her "employees" did not follow instructions given for projects and did not edit projects accordingly It got to the point that I got tired of sending changes and told her that I was finished. The site looked like a middle school project and not user friendly at all. I was so disappointed with the results. When we went live, that is when I discovered other issues. The links were not connected and did not work and her employees could not figure this out(?). This is not my expertise, but I figured it out. At this time, she would communicate with me. Then I supposedly had a WordPress training that lasted 30 minutes. Well, a couple a days later, I found out my payment process page did not work; the contact page with a broken link and another link did not work. I still have to work on it to remove unwanted text or designs. I contacted her twice and she would not respond at all!! It was as if I no longer existed. I felt that she had my email and number blocked. I thought this to be really rude and unprofessional. I will never deal with this company or another one like this if I can help it. I learned a lot from this experience. I am sad because I thought this was going to be an amazing experience. I told potential clients about my experience with Betsy and now I have to change my outlook. Sad, sad, sad. read more

I called BGraphic after my 10 year old daughter came home from school crying. Someone ruined her artwork on purpose (doodled over it with the pen). It was 5pm when I reached out to BGraphic for help. Within 10 minutes this company not only fixed her artwork but also did it before asking for any kind of payment. I really appreciated the level of compassion and the excellent work they did fixing the artwork. I highly recommend this 100% veteran, women-owned and operated company to everyone! Don't think twice! read more

Betsy and team are great! She worked with us to understand our vision and delivered a website that we LOVE. Highly recommend!