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    The UPS Store

    3.8 (43 reviews)
    Closed 10:00 am - 5:00 pm
    Updated a few days ago

    Services - The UPS Store

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    Since I moved to Dallas this is the only UPS store I use. I always walk in and walk out with very little wait. Great customer service as well.

    I wish I can give this store 0 star, DO NOT DROP OFF ANY PACKAGE at this location, your package will be lost. The store manager, FRANK has zero customer care skill. He never respond back to me concerning my package that was lost. I dropped off my old phone for AT&T for upgrade and the box was received EMPTY. I called more than 50 times and send emails just to get Frank on phone and he hasn't done anything to get this resolved. I explained to him that my iPhone 15 Pro Max was packaged by one their customer service rep at this location on camera in their store. As store manager, he suppose investigate , look the camera and give solution. He said he will talk with store owner and gave me call today, I wait for his call till 2pm and I called so many times but no one is picking up. Please save your self from stress, DO NOT come to this store. I won't stop until this resolved.

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    8 days ago

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    Local

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    5 months ago

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    Local

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    1 month ago

    Johnny and Sebastian at this location were very friendly and helpful. Yelp is requiring 85 characters...

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    Local

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    6 months ago

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    Local

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    1 year ago

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    Local

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    2 years ago

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    Local

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    1 year ago

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    Local

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    1 year ago

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    2 years ago

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    Local

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    1 year ago

    I had a great experience at this UPS store. Specifically, Demarcus, Terrance, and Tonney were so helpful!!!

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    Local

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    Photo of Nick N.
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    2 years ago

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    Local

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    4 years ago

    Helpful 1
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    3 years ago

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    4 years ago

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    3 years ago

    This store is awesome- polite, helpful and engaging people. I wish I had something else to bring in.

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    5 years ago

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    6 years ago

    Helpful 1
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    4 years ago

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    4 years ago

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    2 years ago

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    Local

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    4 years ago

    .....they charge $2 to tape your box, but how they gonna check for haz mat? Petty store to say the least.

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    8 years ago

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    3 years ago

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    6 years ago

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    8 years ago

    Helpful 2
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    13 years ago

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    5 years ago

    They can't print out their own shipping labels. Had to go to FedEx to print them come back for Amazon return. Idiotic process

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    9 years ago

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    6 years ago

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    7 years ago

    I didn't know what I was doing yet the worker was so nice and willing to help. I will definitely return.

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    8 years ago

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    9 years ago

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    9 years ago

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    11 years ago

    Helpful 2
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    9 years ago

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    10 years ago

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    Photo of Tech S.
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    9 years ago

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    11 years ago

    Always friendly service. I even drive past another UPS and FedEx store to come here, as they are always helpful and courteous.

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    Photo of Ciarra T.
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    11 years ago

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    8 years ago

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    Page 1 of 2

    Ask the Community - The UPS Store

    Review Highlights - The UPS Store

    However, I must be honest, Johnny, Aladdin, and Brian all deserve credit for their quality services.

    Mentioned in 5 reviews

    Read more highlights

    The UPS Store - shipping_centers - Updated May 2026

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