My review is for Mr. David at the Mesquite location at 18661 Lyndon B Johnson Fwy. I walk in to get…read morehelp by this Hispanic lady who was working with Mr. David only on 03/21/26 around 17:31 pm time . She was very sorry, lazy and rude when asking how the scanner works. She didn't bother to show me how to do it when I ask for her help. She needs to be retrain on how to provide great customer service unlike Mr. David. I went up to Mr. David and ask him and he went right away and showed me how to do the scanner. That's all she had to do. You need more people like Mr. David who cares about his job and the customers and you need to get on the other lady who is not driven to help the customers as opposed to only being their for a paycheck. Kudos to Mr. David for going above and beyond as always. FedEx CEO these are the people like Mr. David who you need to compensate more money to and move them up .

I had a very disappointing experience at this FedEx location today. It was disappointing was the…read moreway I was treated by the employee, Christina. I politely asked a few questions about the pickup time, but she was rude, dismissive, and unnecessarily unpleasant throughout the interaction. As a local business owner, I understand that employees can have stressful days, but customers still deserve to be treated with courtesy and respect. It seems like she was on drugs honestly. I hope management addresses this issue so future customers have a better experience.

1 star only because zero isn't an option…read more FedEx Mesquite lost my time-sensitive medication. Four days straight, tracking falsely said it was out for delivery. Customer service contradicted themselves constantly -- every day a new story, none of them true. Then they told me it was "returned to sender"... except it wasn't. It vanished. Gone. My pharmacy sent a replacement overnight, and FedEx tried to return that one too without ever trying to deliver it. If a supervisor hadn't stepped in, I would have lost the second shipment as well. I had to drive to the warehouse myself to make sure I got it. If you have anything important coming through this location, good luck -- you'll need it.

UPS service is so unpredictable! Generic explanations for delays and no customer service!read more

Always on their game. The nicest employees you'll meet , I love that they're so fast too!!!read more

I went to drop off some return items that my wife always did ! Now that I'm divorced. I'm learning…read moreto live again with all these admin things The beautiful young black woman at the front was so helpful wrote down on a Post-it note what I needed to do to go forward with the return process cause does the item still wasn't marked as delivered on my end ! I did not get her name but super kind!!!! I also needed to get exemption from immunization notarized for my daughter for school ! and Miss Katrina that helped me was so sweet kind and helpful not only with the information but the whole process simple easy for me ! Im proud that I'm in Royse city and instead of moving, I may stay here I could this kind of service and kindness in my life !someone's always there to help me I hope that people from here continue to be this way really fast growing town in these women still made me feel like I was at home in a small town! And a if u girls get to read this post thank you very much !!!

This was a truly remarkable and refreshing experience in a world where positive and human…read moreinteractions are a rare commodity. Thank you UPS Store #1585 for shining such a beautiful beacon for how it's done. Despite an intense stream of customers, the staff was fast, efficient, patient and friendly, making the process flow smoothly for everyone. I highly recommend this location for its exceptional customer care.

I came in this morning to make some copies and was helped by Ashley; she was very rude. They really…read moreought to be a bit friendlier.

I left the post office frustrated at the line and lack of personnel. Went to Mail Post and the…read moregentleman on staff was very quick and very kind. I was in and out in about 10 minutes. They have several different shipping options available. They also have a wide assortment of shipping packaging on site just in case, like me, you showed up needing some. Very friendly service. Absolutely recommend.

Advertises ups drop off but they do not accept qr code returns and the guy in the front is…read moreextremely condescending. Was very friendly to the women but when I said I was there for an amazon package return he replied with "We dont accept those, Its 3 words on your qr return THE. UPS. STORE. okay bud?" Real sassy guy for no reason.

AB Moving is affordable, and Rovin's team of 3 was efficient, professional, and fast. I…read moreunderestimated the number of belongings that needed to be moved, and they were very helpful in recommending the appropriate storage size. They worked hard and completed the move quickly. I also appreciated the communication throughout the process. I received a text letting me know they could arrive earlier than scheduled, which was a blessing, and I also received a call before their arrival. Overall, the experience was smooth and stress-free.

I hired AB Moving for a one-day move from my previous home to my new residence. Before moving day,…read morethe company had the opportunity to assess the size of my home and determine what equipment would be needed. Despite that, the crew arrived with only one truck, which was not large enough to complete the move. A significant portion of the day was spent searching for a U-Haul, and the one they rented was also too small. The movers repeatedly pressured my husband to transport our belongings in our personal van because they did not have enough truck space. As a result, the one-day move I paid for became a two-day move. During the move, my Lovesac AnyTable was gouged and chipped, my refrigerator and other belongings were scratched, and the hardware needed to reassemble my refrigerator was lost. Because the refrigerator could not be put back into service until the end of the second day, the refrigerated and frozen food we had carefully packed spoiled and had to be discarded. The movers also failed to place many boxes and furniture in their designated rooms. Instead, a large amount of our belongings was piled in the garage, requiring us to move many heavy items into the house ourselves after the movers left. I submitted a formal claim, and AB Moving sent a representative to inspect the damage. He stated that replacement refrigerator parts would be ordered and that he would return the following week to complete the repairs. It has now been over two weeks. Despite multiple phone calls, emails, photos, and receipts that I have provided, my calls have gone unanswered, the repairs have not been completed, and I have received virtually no communication regarding my claim. I am requesting that AB Moving complete the promised repairs, compensate me for the documented damages and spoiled food, and properly resolve my outstanding claim.

USPS should stand for United States Passport Service! They were outstanding! Have you gone to get…read moreyour very first passport? Seriously, you have to go in person and most places want you to make an appointment and/or take off work. The Mesquite USPS is one of the only places that takes walk-ins on a Saturday AND takes photos on site. I called ahead and I'm glad I did becuase there's some things you should know. 1)There is a sign in sheet and they yank it at noon. Everyone on the list will be served. The whole she-bang shuts down around 2ish. 2)They do have a copy machine and photo machine there so you do not have to make umpteen billion copies of your drivers license trying to get both the front and back on the same sheet of paper. 3) Bring a book, sweater and snacks. You will be there a minimum of two hours. They two folks working the passport line were nice and worked really fast, it just takes a little bit. We were getting passports for myself and the munchkin. Note--KIDS UNDER 16 REQUIRE BOTH PARENTS TO BE THERE TO GET A PASSPORT. She will be doing mission work in the Domincan Republic this summer unless I freak out and say she can't go becuase the island is unstable. Either way, we will both have passports.

Extremely disappointing customer service. A line of people including me waited for over an hour for…read morepassport services. Right at 3:30 PM, an employee finally informed the entire line that they would only accept four more people and everyone else needed to return another day. This announcement should have been made much earlier rather than letting people wait for an hour for nothing. There is very little regard for customers' time, and the staff was unprofessional and dismissive when asked basic questions. I would recommend going elsewhere for passport services these people do not care for you or your time.

I went to the UPS store for a notary signature. Seth helped me. He was very polite and kind,…read moreenergetic and so willing to help. Excellent service. Thank you Seth!

Terrible experience with rude employee because didn't know how happy returns work - not so happy…read moreaaaand - never ever coming back