This was a truly remarkable and refreshing experience in a world where positive and human…read moreinteractions are a rare commodity. Thank you UPS Store #1585 for shining such a beautiful beacon for how it's done. Despite an intense stream of customers, the staff was fast, efficient, patient and friendly, making the process flow smoothly for everyone. I highly recommend this location for its exceptional customer care.

I dropped off a package Sunday afternoon and realized after they closed that I had accidentally put…read morethe wrong address on it. So my husband and I went back the next morning right before opening, hoping it was still there and not yet scanned. I spoke with Jose, who was opening the store, and asked if someone could check the back for my package. Instead of simply checking, he immediately got irritated and started arguing that there were "too many boxes" to go through. I explained that since it hadn't been scanned yet, it had to still be there and I needed to correct the address. After huffing and acting like it was a huge inconvenience, he finally went to look -- and found it almost instantly. For context: he opened the doors at 8:29 AM, and we were out by 8:36 AM. No other customers were waiting. There was no reason for the attitude. What bothered me even more was what I saw while he and another employee were searching. They weren't moving boxes carefully -- they were literally throwing them. Not sliding, not setting down... tossing them across the back room. So if you've ever wondered why your packages arrive damaged, I can tell you exactly why. I've spent a lot of money at this location over the years, but if they can't handle packages with care or speak to customers respectfully, I'll happily take my business somewhere else.

Just snooty and not helpful. If you don't fit the mold of grandma sending a package they don't want…read moreto help you and ignore you. The prices for everything are we're just too high to justify bad service. I want to buy local, but when Target is cheaper AND more pleasant, I'll go there instead.

Loved this place! Everyone is very friendly here! Great place to mail and print labels .read more

Very impressed by this location. I had occasion to visit the week before Christmas to send a…read morepackage The line was wrapped around the store and nearly out the door when I arrived. I questioned whether or not I should come back but I stayed as I needed this package to go out as soon as possible. The line ended up moving very quickly as even more customers arrived. All three registers were open and the employees were working speedily and diligently to help the customers as quickly as possible. As my turn came I was told my package may not arrive by Christmas as the deadline for that date had passed. However I learned that only two days later my package was received and all was well. Very happy with the staff and the wonderful service I received.

Becky is the example of outstanding customer service! I will be returning to this location because…read moreof her amazing attitude, teach everyone to be like her!

Fast friendly service, would recommend coming here for any quick print needs. Personal was very…read moreattentive and helped guide me with any questions I had.

Awesome service and very friendly! I just love this cute little gem in the community. Thank you…read moreguys!! See you soon!

I had the best experience getting a mailbox here! Steve was beyond helpful and took the time to…read moreanswer all of my questions. He made me feel so comfortable with the whole process and provided top-tier customer service. If you're looking for a secure spot for your mail and packages in Lakewood, this is the spot.. kudos to Steve

First time stopping by and unfortunately was disappointed to hear he already "closed the register"…read more~4 minutes before closing time and asked me to come back tomorrow instead. I know I should have made it in earlier because he certainly deserves to go home on time! But, a little odd to close up shop before published closing time while still having the "open" sign displayed at the entrance. He was perfectly kind and professional nonetheless.

So glad we found these guys - everyone is always so friendly, knowledgeable, and helpful! They…read moregave us multiple options to find the cheapest way to ship a return we had, and they're also very efficient - the few times there was a few people inside there was almost no wait - very speedy service. This is our go-to for shipping, notary service, or anything else they offer that we might need. It's a pleasure to work with them.

Every time we go here they are so helpful. They box up our packages with care and efficiency, then…read morethey help us find the best price to ship our packages. There are also have a wonderful array of products to purchase. Looking for last minute unique gift, check it out. We took home some the toffee after mailing our packages and it is fantastic!

I came a couple times the past few months while running errands and moving. Super helpful,…read morewelcoming staff - family operated. I was able to get my things shipped with no stress, rent one of their U-Hauls with ease and full support, and buy moving products (boxes, covers, etc.) for a lower price compared to other places! Come when you need help, and you won't be disappointed.

Ship Stop is everything. They ship using whatever carrier you want - UPS, FedEx, USPS, etc., they…read morecan handle packaging, some UHaul services, and much more. They also seem to be branching out into the realm of metaphysical retail, and may soon be offering incense, crystals, and other such aura-alignment paraphernalia. They play jazz on the loudspeakers, and the proprietor Ram-El (sp?) is very professional and courteous. I use Ship Stop as much as possible.

The folks here are always so helpful and willing to go the extra mile. I travel quite a bit and…read morehave piece of mind I can check in monthly, grab my mail, and send a few packages.

The service here is mediocre at best. I have my business address here, and I have set up automatic…read moreforwarding for a different address. Every 4-6 months I have to call back and ask them to once again forward my mail. Every time they charge my account to forward the mail and tell me that I am now on monthly forwarding, and then 4-6 months later I have to call again. It's the same cycle. And if it wasn't a commute to get there and the address wasn't tied to so many important business accounts, I would no longer have a box here.