Do not get a PO Box at this location! These hourly wage workers couldn't care less if you get your…read moreimportant documents placed in your box. I've had IMPORTANT mail... that's documented to have arrived to their location; however, my mail never made into my box. Literally, will careless place your mail in other people's boxes. I've had credit cards and state documents be opened by other box holders because of their carelessness. I am planning to place a complaint with the state as well as better business bureau and speaking to my attorney on this issue. Black older women with glasses hung up in my face when I stated how upsetting it is that they aren't placing my mail in my PO Box.

I normally only come in here to drop off items that I need to send because I am doing a return some…read moreother reason other than my own personal shipping needs. It was about 8:30 am when I came in. Brandy was my cashier(not sure if that's what they are called) but she helped me send out all my packages including international. I had 5 packages in total and had no idea what to do. She was kind and patient, I know it was early and I'm a talker, and even though she didn't speak much she made me feel very safe to be able to just talk and express my concerns I had with international shipping. Pricing was very fair in my opinion. I shipped all 5 boxes for less than $150 using standard shipping. The entire team was so kind and handled my packages with care and even helped me make adjustments to them. Great spot!!!

The FedEx in Forney located in the Walmart sucks. I needed help carrying in a box and the store…read moremanager Demone Brown said he couldn't help me. There was an employee just standing there and he said she couldn't help either. I'm going to assume another employee was going to come in or be back from lunch, because he did say he could help me in 30 minutes. I was not going to wait 30 minutes. The gentleman behind me in line helped me. When we went back in Demone said he couldn't leave the store and the employee standing there was in training. Well, train her how to help customers.

Always on their game. The nicest employees you'll meet , I love that they're so fast too!!!read more

I have been struggling to find the perfect place to drop off or ship items, especially during the…read moreholidays. This little gem in Royse City has literally surpassed every level of business etiquette and customer service I could have hoped for. I usually deal with the gentlemen (assuming the owner), but the girls are sooo sweet and helpful as well. Every visit I make to this place leaves me with a smile. They make you feel like family when you walk in. There is nothing that I have experienced in a great while that exceeds their customer care. You even learn a thing or two while there. I will always recommend them to family and friends. Thank you guys for top-notch service. You make this momma's day out less stressful every time.

As a work from home, professional, I absolutely appreciate the professionalism and courteous…read moreapproach of the team at the UPS Heath location. Cam, in particular exemplifies, everything that UPS should be proud of; professional courtesy, attention to detail, and adherence to best practices with notary services. I strongly recommend this location and they have made a customer for life. Ken K.

I love this UPS store location. The staff is always friendly and efficient. I ship a lot of…read morepackages and the truck pick up is always timely. I bypass other UPS Stores to come to this one. Highly recommend.

New Came in person . Left deposit for 1000 business cards …read more They're promised in 2 days . 3 weeks and it's wasn't done . Asked to return my deposit , then waited another 4 weeks until told them that I will live bad review . They did send only part of the deposit and after I said I will sue them they did send rest . Do not have a business with them! They're greedy scammers

These people are fakes !!! Do Not Use THEM! I first encountered them in July 2025 and paid them…read morein cash for paintings to be printed far in advance of a deadline date of August 2025. I paid and requested a professional to photograph my paintings five weeks before they were due. The photographer wa very professional, however, these "printers" were not. In 35 years of my graphic design experience, this was unique. My ' PRINTS" onto canvas were to be done in a week's time, however, after 9 days time the excuses began. Everything from , " My son was in an accident", to the framers did not sent us your frames, too And my business partner was given the same diatribe. She literally told us the same LIE over and over again, week after week! ....And I wonder WHY???? Telling us that they were done and that SHE would UBER them to us and that they were finished by "IN Housed" Artisans. Yet, week after week this was NOT true. I do not understand this behavior? Our bill was paid in full in cash and credit card. This "Office Manager" also betrayed her son's trust. Because when I went in persn her son gave me the UNTOUCHED VERSION of the drive which had our pics and edits on it as though nothing was wrong. On my way home, this WOMAN, " Office Manager", sent me threatening messages that the drive and PICS that I'D paid for were theirs....She and They compromised my clients, my timing and my business. DO NOT USE THEM EVER!!!

Barney was AWESOME! He was on top of things, patient, answered all my questions, responded quickly,…read morewas really friendly. My signs were reasonably priced and great quality. I LOVED THEM! Looking forward to working with them again!!

Great experience with a small yard sign order for my church. Super friendly and easy to work with…read moreand my project was DELIVERED on time and perfect! Thanks Barney!

Very impressed by this location. I had occasion to visit the week before Christmas to send a…read morepackage The line was wrapped around the store and nearly out the door when I arrived. I questioned whether or not I should come back but I stayed as I needed this package to go out as soon as possible. The line ended up moving very quickly as even more customers arrived. All three registers were open and the employees were working speedily and diligently to help the customers as quickly as possible. As my turn came I was told my package may not arrive by Christmas as the deadline for that date had passed. However I learned that only two days later my package was received and all was well. Very happy with the staff and the wonderful service I received.

Becky is the example of outstanding customer service! I will be returning to this location because…read moreof her amazing attitude, teach everyone to be like her!