this is the worst experience I've ever had with a pick up amazon order , I have been trying to pick…read moreup my elf on the shelf for my children since friday , this shop has different hours of service daily and closes for lunch for an hour , how are yall still in business , I pray Amazon never ever ever send my packages to a mom and pop shop ever again.

This place beats the Post Office A**!!! Don't go to the USPS…read morelocation in Forney that has that Bald Guy working there, he's a jerk and they will never fire him, as much of a jerk that he is and the terrible face he gives the USPS in Forney. Instead, go to Taylor Mail Center. You will be much happier. The prices are the same or cheaper in some cases. The people running the place give a sh**. They explain why things work the way they do with carrier and shipping companies....so you can understand what the hell is happening with your packages. It's amazing to walk in this place and be greeted like a friend. And to ask questions and get answers. If they can't give an answer you like then they will point you in the right direction to find the answers. USPS doesn't have the time and they DON'T CARE. This place will. Just trust me. I have dealt with the Forney USPS location for over 3 years and it's a total joke. A new building or renovated building won't fix the issues that exist with USPS Forney location. Nothing will. So, when you are faced with doom, look for an alternative.....Taylor Mail Dude!!!! Maybe they should change the name to.... Taylor Mail Dude.

Do not get a PO Box at this location! These hourly wage workers couldn't care less if you get your…read moreimportant documents placed in your box. I've had IMPORTANT mail... that's documented to have arrived to their location; however, my mail never made into my box. Literally, will careless place your mail in other people's boxes. I've had credit cards and state documents be opened by other box holders because of their carelessness. I am planning to place a complaint with the state as well as better business bureau and speaking to my attorney on this issue. Black older women with glasses hung up in my face when I stated how upsetting it is that they aren't placing my mail in my PO Box.

I normally only come in here to drop off items that I need to send because I am doing a return some…read moreother reason other than my own personal shipping needs. It was about 8:30 am when I came in. Brandy was my cashier(not sure if that's what they are called) but she helped me send out all my packages including international. I had 5 packages in total and had no idea what to do. She was kind and patient, I know it was early and I'm a talker, and even though she didn't speak much she made me feel very safe to be able to just talk and express my concerns I had with international shipping. Pricing was very fair in my opinion. I shipped all 5 boxes for less than $150 using standard shipping. The entire team was so kind and handled my packages with care and even helped me make adjustments to them. Great spot!!!

Our box truck was stolen from this place because of the gate being broken for weeks, and the owners…read moredid NOT in anyway cooperate with law enforcement to help provide camera footage. There's plenty other storage parking in the area for oversized vehicles that are safer and more secure.

From the owner: Conveniently located on FM-741 between Forney and Heartland, Bin 741 Storage offers secure and…read moreaffordable storage near I-20. Serving residents of Forney, Talty, Terrell, Lawson, and surrounding neighborhoods, our facility provides climate-controlled units in a wide range of sizes. With exceptional customer service, a welcoming environment, and easy online rentals, Bin 741 Storage makes it simple to lock in a great rate on the storage you need.

Always on their game. The nicest employees you'll meet , I love that they're so fast too!!!read more

I have been struggling to find the perfect place to drop off or ship items, especially during the…read moreholidays. This little gem in Royse City has literally surpassed every level of business etiquette and customer service I could have hoped for. I usually deal with the gentlemen (assuming the owner), but the girls are sooo sweet and helpful as well. Every visit I make to this place leaves me with a smile. They make you feel like family when you walk in. There is nothing that I have experienced in a great while that exceeds their customer care. You even learn a thing or two while there. I will always recommend them to family and friends. Thank you guys for top-notch service. You make this momma's day out less stressful every time.

In my opinion, this organization is the worst shipping company in the U.S. No flexibility,…read moreovercharge on secondary services, and arrogant. If anyone gives them five stars, they don't ship very much. I would definitely look for someone else to provide your shipping needs.

The service here is cool if your dropping off 1-4 items but I came in to drop off a load and my…read moreexperience was horrible. Not only was it slow , but they scanned the labels incorrectly , they forgot to scan labels , and then put us behind more customers which held us up another 30 minutes .

As a work from home, professional, I absolutely appreciate the professionalism and courteous…read moreapproach of the team at the UPS Heath location. Cam, in particular exemplifies, everything that UPS should be proud of; professional courtesy, attention to detail, and adherence to best practices with notary services. I strongly recommend this location and they have made a customer for life. Ken K.

I love this UPS store location. The staff is always friendly and efficient. I ship a lot of…read morepackages and the truck pick up is always timely. I bypass other UPS Stores to come to this one. Highly recommend.

I had Willard put in my Trane HVAC system a few years back. They had great service and quality…read more Now they do plumbing and electrical. I'm part of their Shield Membership, so I called them for a plumbing leak that I found this afternoon. Here's the good: they were able to come out quickly, same day to fix the leak. I used to fix these leaks when they'd occur under my 60+ year old pier and beam house, but I'm tired of crawling around under the house, so I asked Willard out for this repair and a quote to replace all the old copper pipes under the house. I described in detail the leak and its location (the leak was within a foot of the crawlspace scuttle-hole for easy access). I explained that the leak was under the ground, possibly 6"-12" deep. The technician, Brian Cisco, arrived, saw a Shark-bite fitting at the ground level and immediately assumed it was the culprit. I told him the leak was likely underground because of the way the water was pooling and the lack of seeing any water emanating from the fitting. Anyway, he said he'd fix the leak and quoted me $617. I was a little taken aback at the price, but everything costs more these days and I'm tired of crawling under the house. Fast-forward four hours and two attempted sweat fittings that both leaked after install and he installed press fittings. NBD. Whatever works. But, when he "fixed" what he thought was the leak he discovered the real leak about 8" under the fitting he just fixed and said it would be closer to $2,000 to fix it now. I'm livid at this point. I asked for a repair that would require a little bit of excavation, I told him exactly where the leak was and that it would require the excavation. The fact that he couldn't sweat a joint should have told me everything I needed to know. So, bottom line: I paid Willard $617 to dig a hole to find a leak that I will now have to repair myself. The ridiculous thing is that this took over 4 hours to get to this point. This was an EASY repair. I'm NOT happy. What's frustrating is that his $617 quote included a 24" deep excavation to repair the leak. So, my question to Willard is: if he thought the only leak was a fitting at ground-level, why include a 24" deep excavation on my invoice? (BTW, the actual excavation was less than 10" deep and he left the leak without fixing it unless I ponied up $2000!) Take a look at the photo below. To give you an idea of how easy this repair is I took this photo from the closet in my bedroom - easy access. Update: Willard sent out a new technician, Charles Gandy, to solve the problem this morning...hopefully it gets resolved, but this has not been an enjoyable experience. Charles Gandy was able to fix the leak and actually went above and beyond by adding a shut-off valve just in case another leak occurred down the line. Thank you Charles for making this right.

The employees are incredibly rude and condescending. They are working on an apartment next door and…read morehave been parking in our private spots and blocking the alley every day for a week. We ask them daily not to park in our spaces or block our cars, and we only get rude responses. When we ask them to move so we can park or leave, they are not responsive or helpful. They have also shut off the water to our building five times, even after the city put up signs telling them not to touch it. The City of Dallas confirmed they do not have a permit to turn off the water at the property they are working on, and they have still done it two more times. One employee even admitted he did it by accident, so they clearly do not know what they are doing. When we said we would call a towing company if they kept parking here, the supervisor laughed, said good luck, and started yelling and mocking us. The 311 operator heard everything and dispatched someone, which finally made them leave for the day, at 6 pm. Do not give them your business. They are rude, unprofessional, and doing work without a permit.

Awesome crew! They were thorough and fast. Would definitely use them again. They were very friendly…read moreand made me feel safe.

Worst costumer service imaginable. I called to get an…read moreestimate for my move and i had few questions like any other person that would like to book a service, well, in exchange i got yelled at. If this is how they treat people that asking questions i can just imagine how they will treat you if you have any complaints. I would advise you to re think if you are thinking to use them.

love this little postal service. They are friendly and efficient and very convenient to the south…read moreside of Rockwall.

this location of a contract post office facility is very helpful and for me very convenient. I get…read moregreat service there and it is almost always by the blond lady who has worked there forever. she is extremely helpful by making sure you know the best shipping fees and doing little things she isn't required to do. i know, there's a steady stream of customers on a normal day and every once in a while at Christmas there is a longer line but never anything like the big post office. it would be nice if they were open at least 1/2 day on Saturday. That's why I gave 4 stars instead of 5.

Jimmy at this location is always pleasant. Usually the female workers are not so pleasant and can…read morebe very difficult.

I just moved to this area so seeing the local post office took me for a loop. There was mail…read moreunattended by the trucks, anyone could've taken items. I get that they're under construction but there's got to be a more secure way to do that. The mail person who helped me didn't seem nice but I think that's her disposition. They were very helpful though.