1. AB Moving - Dallas

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Dallas, TX

AB Moving - Dallas

2.8 (314 reviews)
Closed • 7:00 am - 4:00 pm

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Response time

5 hours

Response rate

100%

Services - AB Moving - Dallas

In-state moving

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Broken boards

I hired this company to simply unload my U-Haul and made them aware beforehand that I had several heavy items. From the moment they arrived, everything felt rushed. I was pushed to sign their agreement before they started, and the guy would not even let me hold his phone so I could properly read what I was signing. They rushed through unloading my belongings and broke several valuable glass pieces. They also broke a custom-made wooden swing. The swing was heavy and clearly needed two people to carry it, but one person attempted to carry it alone, dropped it, and broke it. The worst part was that they tried to hide the broken swing instead of telling me they had damaged it. I discovered what happened afterward. Then, after damaging a custom-made piece of furniture, they offered me $60 to repair it. Accidents can happen. What I have a problem with is rushing the job, improperly handling heavy belongings, breaking multiple items, and then trying to hide the damage. I paid professionals because I expected my belongings to be handled with reasonable care. Instead, I was left with multiple damaged items and an offer of $60 for a custom-made swing. I would not use this company again.

Marilyn A.

I've used this company numerous times with minor issues, but nothing to report.. This crew was not so gentle with my furniture. I had 2 extra large floor antique lamps that were damaged. I'm very upset about this because I can no longer find these lamps anywhere. Filed a claim waiting on them to get back with me, but after reading these reviews I already know I will be taking them to small claims court.

Bathroom

I hired AB moving due to the fact that they said they can pack and move. I told them i was hurt and quit packing my apartment halfway through and they said that was not a problem. They arrived on time, and seemed to be professional. The living room was full of the boxes I had packed and I went back to the bedroom to pack what I was able to while they were moving the packed boxes out. They were to pack the pots, pans and dishes in the kitchen along with the appliances. They were at my 1 bedroom apartment from 0800 to 1 pm "packing". When they came for the bed I noticed none of the appliances were packed. They acted shocked when said,.everything needs to go, im moving totally out. Went back to working on the bedroom and came back out and the counters were clear and they asked if I had wrapping paper, which I did but they packed it up. They had taken such a long time my internet installation time was coming due. They said they only had another 15 min and they should be done and it was ok to go. I got to my new house 40 miles away before they left. I also had to meet them at a storage facility to drop off a few items. Once that was done, I assumed they were going to follow me to the house, I made a left turn, they went right and took almost 20 min to get to the house that was .5 miles away. They unloaded fairly quickly and were gone. I starred to look for some items that I absolutely couldn't locate. I had to go back to the apartment to make sure it was ready for the cleaners, it was not even close. NONE of the pots, pans, dishes silverware were even touched. The closet by the bathroom still had a bunch of towels and tools in it, the coat closet hadn't been touched and they just piled all of the heavy trash bags in the corner.amd the main closet was still half full. If this us what they call packing it is tbe worst I have seen! Waiting on a return call from their customer service. When I called to complain they basically told me the only way to report it is to open a ticket and wait.​

Damage frame of an items I've had over 20 years

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Ask the Community - AB Moving - Dallas

Review Highlights - AB Moving - Dallas

“Danny and his crew (axel, and Jacob) helped with my packing and they were very professional, respectful, and efficient.”

Mentioned in 12 reviews

Read more highlights

Einstein Moving Company - Dallas

Einstein Moving Company - Dallas

(280 reviews)

Farmer's Branch

I highly recommend Einstein Moving Company! This was my second time using them -- the first time…read morewas nine years ago for a local move, and this time I trusted them with a long-distance move. Moving is never an easy or enjoyable process, but the Einstein team made it as smooth and stress-free as possible. The movers were incredibly professional, efficient, careful, and courteous from start to finish. I have several antiques and delicate glass and china pieces, and I was extremely impressed that everything arrived safely with no damage. There was a minor mishap involving my printer, but their claims department responded immediately and handled the situation professionally. Their willingness to quickly address the issue and make things right was another example of their excellent customer service. I hope I never have to move again, but if I do, Einstein Movers will be my first call. Thank you for making a difficult experience such a positive one!

Einstein Moving Company saved my sanity. I had a long distance move scheduled originally with…read moreanother company that had increased my estimate & kept my deposit just 10 days before my moving day. Due to financial constraints, I decided to store my things locally for now while I relocated. I'm someone who's huge on reviews (non-incentivized) and personal experiences people have with a company or product, so Einstein caught my eye. From the first conversation with the representative when I called, I knew I was in good hands. The conversation was calm, every step was explained, emails and communication was fluid thru moving day. The truck was much bigger than I was expecting as well as the ramp placement at the side of the truck vs the rear which made me nervous, but luckily we were able to make it work in my apartment complex. Sully and Kenan were friendly and understanding overall. Asked questions along the way as needed, and took some of the stress away from what typically comes with a moving day (especially when it comes to this being my first time moving things into a storage unit). I do have to note that the move may have finished sooner had one movers not been out of commission by his lunch choice longer than expected... Also, seeing the feet of my couch during the move has me a bit nervous about how they'll look when I remove my furniture from the unit. From a few feet away when I saw them on the cargo elevator and being placed into the unit, they seemed like they were angled and scratched a bit from positioning during transport. The email after my move stated that I can inform them if I notice any damages, whenever it may be, so I'll have to do a thorough check when I next access or move-out of the unit. Other than that, I would for sure use them again, possibly even for when it's time for that move-out. I recommend this company as an affordable choice for a local move if all the movers are similar to Sully & Kenan who helped with mine. Thanks guys!

Firehouse Movers

Firehouse Movers

(242 reviews)

I can't say enough good things about this company and their employees…read more Setting the appointment was a breeze and the move itself was flawless. Very nice workers, a strong work ethic and good manners. "Yes maam" goes a long way with me. AND the actual cost was significantly less than the quote I agreed to. Firehouse Movers is who I'll call with any future moves.

BEWARE - BAIT-AND-SWITCH PRICING!…read more I rarely leave negative reviews, but my recent experience with this company deserves one. I chose Firehouse Movers because of their glowing Google reviews, and their initial estimate was very competitive. Unfortunately, the final bill was a complete shock. To begin with, they insisted on a virtual estimate and refused to come out in person and assess the job. This was a 5000 sq ft home full of furniture, and I wanted the most accurate estimate possible. I asked multiple times for an in-person estimate, but my requests were declined. By moving day, I had sold two-bedroom sets and several other large pieces of furniture that were included in the original estimate. Even with significantly fewer items to move, the final price was more than double the original estimate. On the day of the move, I somehow went from needing two trucks, as stated in the estimate, to four. And from 9 to 17 total man hours. At the end of a long day, my husband just wanted them gone, so he reluctantly paid the bill before they could log anymore hours. When I called to discuss the bill, Firehouse claimed I had verbally approved the additional associated costs over the phone, citing a recording, which was completely false. I have asked multiple times for this recording, but I have not received it. That was not a small miscalculation. Our move was grossly underestimated. This whole experience felt misleading and dishonest. Stay away.

Expert Dallas Movers - Nice packing.

Expert Dallas Movers

(67 reviews)

Jonathan and his team helped us move today and they were absolutely amazing! They were so patient…read morewith us and worked really well with our needs. You know how apartment moving goes.. some times, your unit isn't exactly how you imagined it to be and there are corners and curbs you don't expect to be there on the day of the move. WELL! That's exactly what happened with our huge a** couch. They twisted it. They turned it. Nope. Nothing was working. They brought the couch all the way downstairs and Jonathan had this idea to remove the door to create more leeway. And what do you know.. it worked!! I was literally looking up apartment friendly couches and was planning on putting our current one in storage/selling it lol. Thankfully we didn't have to do that because I love this couch. To do what they do.. in this Texas weather.. I applaud them. I'm so glad we got such a great team (even the agent who booked our move was extremely professional and got back to me in a timely manner, main reason why we booked them in the first place!) Will definitely be moving with them again next time.. maybe in 2 years haha.

The quoting process was fine, they got back to us in a timely manner. But the real disappointment…read moreis with the moving process. We got 2 young guys who didn't seem very well trained on best moving practices nor were they very well prepared in materials. They didn't have any mattress bags nor enough saran wrap to protect our mattresses or headboards. Luckily we had bags and bubble wrap left over from our last move so we used that. They were also going to use the dirty moving blankets to wrap our mattress but we asked them to use saran wrap, which they did but they ran out of saran wrap and left half of our mattress exposed during the move. When moving our consoles and couches, they also packed them into the truck so that the 4 legs of the heavy furniture would bear the brunt of the traffic movement. When we first moved out here, the other company took the legs off and laid the furniture on the side, effectively spreading the weight across the entire console instead of focusing it on the legs. I had to ask them to do the same thing because I didn't want to risk ruining the furniture. When it came time to move the mattresses into the new house, they dragged it over the mud and ripped the bag, and if we hadn't caught that, they would've brought the muddy mattress bag inside. I hate to micromanage but I feel like if I didn't, our furniture definitely would've gotten more damage / mud / dirty than it should have. The young guys seemed to work hard, but they were woefully untrained and ill prepared for the move.

Eagle Movers - Stephanie 2- Days Move

Eagle Movers

(97 reviews)

I received competitive pricing, and the communication throughout the entire moving process was…read moreclear and professional. All documentation was provided on time, and the movers arrived as scheduled. I had my items moved from Los Angeles, CA to Dallas, Texas in a POD. Unfortunately, my TV was damaged during the move (unclear if it was from the POD, but I doubt that since the TV was against the king size mattress). One of the movers later stated that he had noticed damage to the TV box when he unloaded the tv from POD but did not bring it to my attention at the time, which was very disappointing. However, the owner Joey, took the situation seriously and handled it with genuine empathy and accountability. I was extremely frustrated from the move (it's really a lot to handle) and Joey was kind and patient as he listed to me explain what happened. He suspended the team member involved, made it clear that he wanted to put the customer first, and worked with me to make things right. After I provided the original receipt for my TV, he sent me a check for its full original purchase price and did not waste time to go through insurance. I didn't buy additional insurance, so at most if Joey had went through insurance, I would have received $40/$50 back for my tv at $0.60/lb. He said he wanted to make sure we reached an agreement that felt fair. I truly appreciate Joey's customer first mindset. Although the damage was frustrating, I greatly appreciated how Joey responded. He's been in business for 25 years and stated that accidents happen and what he cares for the most is customer satisfaction. His integrity, compassion, and willingness to stand behind his company ultimately left me with a positive impression. I would highly recommend Eagle Movers and I will definitely be using their services again in the future!

Jorge and his team, Darwin, Jacob, and Omar were great! They were timely, friendly, professional…read moreand worked incredibly fast. I didn't feel overcharged as the quality of the service was there. If I ever have to move again, hopefully I won't, I would most definitely give them a call and ask for this team!

GoGo Movers - At Goodwill, they helped make sure only what we intended to give was unloaded - and helped get it to the right places.

GoGo Movers

(113 reviews)

I recently used GoGo Movers for the 4th or 5th time. That should be review enough! They are…read morewonderful to deal with: kind, dependable and so hard working. I helped a family member with movers she hired (NOT GGM) and what a contrast! Call Olga and have the guys take care of your move. They are amazing! I'll use them again!

I've used this company twice before and had such a great experience that I've recommended them to…read moremany people. Unfortunately, I feel like the third time was the charm...in the worst way. For some reason, this time I was assigned movers who seemed to have absolutely no sense of urgency. They moved extremely slowly throughout the entire process, to the point that even the leasing agent on the 1st flr commented on how long they were holding up the elevator and potentially damaging it by just having it ait idle and open. Even after that, there still didn't seem to be any urgency to move things along. What was especially frustrating was that instead of one person going downstairs to grab the next item while the other continued working, they seemed to insist on waiting for their partner before going back down. Then they left the dresser just siting outside instead of bringing it in ehich added more time instead of just doing it the first time. My bf was helping some as well because we had to hurry things along. There were several moments where the process could have been much more efficient, but they simply lacked the urgency and teamwork I had experienced with this company previously. The biggest disappointment is that I KNOW what good service from this company looks like. The first two times I used them, I had the same two movers, and they were absolutely amazing, efficient, professional, and constantly moving. If I had those same movers again, I would gladly pay the price because the service was worth it. Unfortunately, these last two movers completely changed my opinion of the company. It's not even about the price. I would rather pay more for good service than pay less and watch a move drag on because there is a lack of urgency. My advice to anyone using this company: take pictures and videos throughout your move, especially when you notice things that appear inefficient or careless. I say this because the company may tell you afterward that the movers worked efficiently, but I have personally experienced what efficient service from this company looks like--and this was not it. I still believe this can be a great company, which is why I'm so disappointed. I went from recommending them to people to seriously questioning whether I would ever use them again. Hopefully management takes this feedback seriously, because the quality of the movers can completely change a customer's experience with an otherwise great company. Also one thing is the guy in blue did try and maybe he was hinder by his partner but still you gotta get better pairs together when it comes to this type of work.

AB Moving - Dallas - movers - Updated October 2026

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