Cute place, great food! Staff was friendly and restaurant was very clean! We had burgers of course and they were very tasty.

Well I've finally stopped into this place that I've been mean to go for awhile. The service was great and pricing was okay, I ordered there bacon burger was not impressed. My family ordered other items on the menu but they weren't not impressed as well. The chicken was dry and the burger as welll fries were alright. Yeah so I don't think I'll be return to this place again. read more

Food was delicious and service was excellent. Busy but not a long wait on our order . Staff were very helpful would definitely go again when in mood for a burger . read more

I found this eatery on Yelp! under burger spots. I had high hopes for this place. It's not too far from the airport and not too far from the I-10. The OHW has been around for awhile and it's cute, with rustic decor and charm. There is a bar with TVs located at the back end of the restaurant, adjacent from the counter; where you order. I ordered a 1/2 lb. burger with mushrooms, bacon, and cheddar cheese. My son ordered the 1/2 lb. bacon and cheese burger. We both chose French fries for our side. We were called to the counter, to pick up our burgers. I have to say what a disappointment. My Classic burger which includes bacon, mushrooms and cheese of my choice. My patty was bigger than the bun... nice, right? The patty was way overcooked (dry as sawdust) and a bit burnt, hidden by the cheese and the TWO MUSHROOMS on top of the patty. Two mushrooms really don't qualify as MUSHROOMS in my opinion. I was really frustrated and disappointed. I hadn't eaten all day and since we had to wait a while already... I ate the mediocre burger. There is a fresh condiment bar to put the fixings on top of your burger. They should have a sign stating they will overcook the burgers. The one and only attribute is the football decor by the bar and the decor in the area of the main entrance. read more

Delicious hamburgers. Extremely slow kitchen. And the service at the bar is even worse and slower. At least the regular counter guy is friendly. Bar service is awful and better for locals to the neighborhood. If you just walk in, prepare to be ignored. read more

I was recently at hamburger Works for a birthday party. The burgers are tasty. It's like they've mastered simple charbroiled goodness. You have to go up to the counter to order. It can take a while to be called for your food, but it was worth the wait. I debated a couple of food options. I ultimately went with the regular sized Hawaiian burger, which was tasty. A person was standing in line next to me also recommended fish and chips. I'll have to try that next time. read more

Original Hamburger Works - Menu - Burgers Near Me - Phoenix, Arizona

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As each review is someone's opinion, I heard a lot of great things about this place. But after trying it for the first time tonight, I wasn't impressed. It may have a nice atmosphere and lots of seating, but that's about it. Burgers had no flavor and they were either overcooked or undercooked. This is a place where you wait in line to order your food, but you have to listen for your name to be called over a loudspeaker. read more

This place has fallen from grace. Prices went up and they are charging a "service fee" to cover the credit card charge. Then the cashier was rude! Tried to over charge me and wasn't happy I called her out. Guess I'll have to stick with Chuckbox in Tempe. read more

Still great after all these years! Love the food, prices, ambiance and the employees! We watched the condiment bar be checked and attended to while we eating about every 4 minutes by a member of staff. Refilling low trays, replacing napkins... just constant attention to the dozens of self-serve items always being stocked and checked. You don't see that happen much these days at other places. read more

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I thought this was a nice option for dining in for something nicer than fast food but not formal dining. You order at a window and bring your food to a table. They have a bar for self serve burger toppings and condiments which I enjoyed. We ordered the bacon cheese burger, veggie burger, fries and fried zucchini. The cheeseburger patty was slightly overcooked. The bread buns were above average. The fries were really tasty. The fried zucchini were decent. I loved that they had a vegetarian/vegan option. The soda fountains were well maintained and had a lot options compared to other restaurants. The value for the price of food was good and I would probably return a second time. The restaurant is older and looks to not have had any updates in the last decade at least. It gives the restaurant a feeling that is both charming but also outdated. read more

First time coming but my husband and kids have been here before. For value and taste it was good I love the idea of the sides being available like a salad bar you put it on. Cheese and grilled items are extra about 79cents and I love grilled onions so of course I got some and you gotta have cheese. Fries were decent. Overall I would say a good burger place. read more

Original Hamburger Works - Decor and some of the seating area - Burgers Near Me - Phoenix, Arizona

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We heard for many years that this place had good food. Today we finally tried it. I had the 1/2 pound patty bacon cheeseburger and fries. My wife had chicken tenders and onion rings. She liked her meal real well and I sampled her onion rings for her. They were excellent! My burger was the best burger I've had in a very long time. The fixings bar was very well stocked and I was very satisfied with the quality of the items. My fries were very good, but just a hair too salty. Not by much. It was about noon on a bright day, but it was a little on the dark side in there. We both used the restrooms and they were clean. We will definitely be back! read more

This place is like if your drunk uncle who doesn't really cook manned the grill overcooked you're burger and charged you like $17. The burger was burned. Not ashes. Burned. Tasted like char. And not in a good way. Fries were good, and the bar of condiments is always a winner for me but that burger ? Feh. read more

Extremely good food the hamburger meat is very juicy and you can pack it with as much as you want at the topping bar/condiment stations, the wings are a bit on the pricer side but well worth wht the flavor and amount of meat on each wing. Cashier was very friendly and got thru orders quite quickly, the place itself had a retro/country style. Like being in an old general store/gas station, country music on the speakers ads to the vibe. I'll be returning with friends soon! read more

Original Hamburger Works - Ambiance/ Decorative wall - Burgers Near Me - Phoenix, Arizona

I give it a solid 5 stars. Solid hamburgers and fries at a very reasonable price. The toppings bar had everything I needed to create the burger I like. Crispy outter shell from the grill top and a nice thin line of red right in the middle. YUM! Don't sleep on this place. read more

ts too fire lighting is perfect n dim, which sets the mood for me n my shorty burgers hit every time the wings r saucy n crispy and the salad/dressing bar for all the customization you need then they got the sports bar side if you sip like that service is quick but not too quick so you know your food is fresh af read more

This place is exactly like chuckbox in downtown Tempe. Great food. This place does have waited service. This one also takes debit and credit not just cash. read more

Original Hamburger Works - Menu - Burgers Near Me - Phoenix, Arizona

First time in and we truly enjoyed the experience. I got the chicken strips which were so good I also decided to get the large sized Arizona fries which work out well for how I eat so if you wanna know if I mean it's a nice sized portion then yes sir you're correct!! Ok Michael got a burger cause he's the one who's gonna pull a places card on what you're saying good, So get this they have a condiment cart it's like a horse in carriage style type cart very cool very cute and clean !! Staff was great, we got adult drinks in the bar for myself it was a Long Island and Michael had Church Music (IPA) absolutely divine I was supposed to catch the bar tenders name damn it Michael ‍anyhow y'all his memory does fail me sometimes ‍ he wanted to make sure y'all knew that the IPA is off the tap. And the bar tender somebody's mama looking Gorgeous, and I'm not just saying that because I got a bomb drink either lol. Really sweet woman. He had a burger 3/4 lbs with sautéed mushrooms on it !! Unless you get the burgers with stated inclusion it will come plain and beautifully everything you want can be added from that condiment bar I told y'all they have. The kitchen threw down tho because y'all they have something in the sauce that's like some mm mm sauce it's soo good like...who made that?!im a bird biter and I ate a lot of food like my 2go box was the small one that's like loud af from a tiny foodie like me. Anyhow, guys it's a true 10 come here to a yummy tuck away. The place deserves a visit and like we all should already be doing come unconvinced and just get spicy alright bon appétit! read more

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This place hangs its hat on being a Phoenix original and if you like dry well done ( they are limited to only well preparation. "no medium or rare it's too difficult for the cooks." This place has seen its better days which is probably why the business has been up for sale. Btw iig couldn't sell. read more

Burgers were great and "if" they have onion rings OR guacamole....even better! Wish they also had iceberg lettuce....but it's a Good Place!

I take every out of towner to hamburger works because it is that good. Love their onion rings. Love their hamburgers.

Excellent food, no frills. I love the condiment and burger topping bar. We will be back!!

Do not recommend I am genuinely confused at how anyone can recommend this place and/or write a good review. We are from Chicago but since the reviews are so good we decided this had to be one of those gem dive bars that have amazing food. NOOOOO. Start by walking in- it smells like old bar, it's dark. Ok,we can get past the musty stale smell. We order our food- they ran out of water, they ran out of milkshakes. We order 3 burgers 2 fries and a fountain drink. Burgers- way overdone. This is best compared to a frozen patty made at home and cooked to death. It was really bad, so dry it's hard to swallow. The flavor is ok. Fries- old, cold, old oil, soggy Fountain drink- it says coke but pretty sure it's not. Maybe flat RC? We ended up outside because the smell was too much. I'm shocked this place has the reviews they do. It was honestly probably the worst burger I've had. I hope this was a fluke and their food is actually good, but there's no chance we are coming back on our next visit. read more

Save your money. If you're looking for a good restaurant to take the family than this isn't the place. We walk in and first thing I noticed was the lighting- it was dark. We walk up and order 3 burgers, 1lb fries and 3 fountain drinks. Burgers- way over cooked/ dry. The burgers tasted like charcoal and was hard to swallow. The toppings tasted old and didn't help. Fries- old, cold, soggy. Fountain drinks- I got a sprite.. I think it was a sprite, it tasted more like water with a lime in it. All and all I definitely wouldn't recommend coming here, the only thing good about this place is its location, other than that this place is terrible. You're better off going to McDonalds or Wendy's. read more

It's been awhile since I have been here. Hamburgers are still decent. I like that you can put on your own toppings.

If you like well done flame grilled burgers offered in several different sizes then this is for you. In the Chicagoland area this is a dead ringer of the old Fuddruckers. Order at the window, pick up your drinks at the bar, find a table and wait for your name to be called then pick up your order and head over to the condiment bar to dress up your burger exactly the way you prefer. Well, almost. During Covid, the bar with all the 'toppings' was condensed down to the minimum. Nearly everything was in a plastic container and proved to be extremely wasteful since you wouldn't use all that was in them. At best the meals here is just OK. The burgers were cooked extremely well-done and were as dry as could be. No matter how many condiments you added on nothing could take away from the dry meat and room temperature dry bun. Could ya throw the bun on the grill for 30 seconds to warm 'em up? On the plus side I had the $9 dollar grilled fish filet that was quite good and I would back there just for that. Oh, and the cold beer too. Something is wrong when you go to a burger joint and the fish sandwich is far better that the main attraction, which of course is the burgers. Four stars for the fish and one star for the burgers. Cold draft beer is always five stars. Oh and speaking of beer, they do offer 'pitchers' of beer but they're so tiny that they're really big glasses of beer with the spout for pouring. read more

Original Hamburger Works - Broiled fish is very good - Burgers Near Me - Phoenix, Arizona

So good! We didn't realize it was the same owners as the Tempe restaurant. Food was great. My son especially loved the chili cheese fries!!

Great spot to grab a burger! Order from the window and enjoy a fresh burger made your way in a few minutes. They have a condiments station to pile on your burger. The onion rings and french fries are amazing. Tons of places to sit. Enjoy! read more

The service is absolutely horrible, the food is still pretty good but not worth the price and bad service. I will continue taking my business to The Stand! read more

Food and Service was good. I would definitely try it again. Just don't use uber eats to order your food call them instead.

One of my fave burgers! Love the taste. Simple , old school. Love it! Just go, order and enjoy a solid burger. read more

Burgers are always good.... Fresh meat and as much as toppings you want to add! We always sit on the bar side and service is good, drinks are cold and the atmosphere is interesting! read more

Burgers were amazing. Salad bar with condiments was clean and well stocked.Good service too. Unfortunately, bar smelled foul and was swimming with gnats. read more

This restaurant never fails to impress! Always delicious flame broiled burgers, cooked to order, good fries and all the topping you add yourself. Packed on a Thursday evening, it's a favorite of many!! Highly recommend for a really good burger! read more

At first it was a bit confusing walking in. If you go in through the north entrance you'll find the bar right away. You do have to sit yourself from what I could tell. It was our first time here so we weren't aware of how to order etc. however the bar tender attended us as soon as she could and took our orders. After explaining it was out first time she gave us the run down. You do have to get your own beverages and condiments. Which I personally loved. Now if you enter from the west entrance you will see the register and Can place your order there where they call you by name or order number once it's ready. There was a football game on so the vibes were lit. I don't watch sports but it's entertaining seeing ppl get emotional over their team. There is a 4% Charge if you use credit/debit, next time I'll be sure to take cash. The food we ordered was great and as mentioned the bar tender lady was very helpful and nice while having a bar full of ppl. Will go again and probably order thru the register and sit on the other side. read more

Original Hamburger Works - Double burger, Hawaiian burger, honey hot wings, 1lb of fries and zucchini. - Burgers Near Me - Phoenix, Arizona

After 29 years this will be my last time eating here. 30$ for a crappy lunch and did not even get what we ordered and your response was to charge us full price for fries that should have come with my ordered lunch. read more

Memories and comfort food. Original Hamburger Works in Phoenix has been here since the early 1970's. Reastaurant portion has not changed too much except for seating upgrades. You order your food and it is cooked to order on a mesquite grill. They call your name and there is a buckboard wagon that has been converted to a salad and condiments bar. We had jalapeno poppers and fries. I had the bacon cheese burger perfectly cooked. The mesquite grill really makes a difference. The wings looked good will have to try that next time. The other side of the restaurants is a sports bar with plenty of seats. Friendly place...need to bookmark this one. read more

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Landmark restaurant in encanto, I haven't had a bad meal here yet and my wife and I have recently begun coming here after a 2 year hiatus. Family oriented with a laid back atmosphere. It's funny. I don't usually get a burger. I prefer the wings, fish and chips or the broiled fish sandwich. The service is very personable even when they are packed (which is usually the afternoons to early evening). I enjoy watching the morning nfl or the Wednesday night nba games here. Highly recommend read more

I knew about The Chuckbox in Tempe but had no idea that there was a cousin in Phoenix. Ashamed to say I'd driven by Original Hamburger Works for years without knowing! This is the Mecca for charcoal grilled specialties. Stop. Eat. Enjoy. You won't regret it. read more

Original Hamburger Works - Burger and fries - Burgers Near Me - Phoenix, Arizona

I love this place. I really dig the vibe, bar on one side, jukebox playing Tom Petty in the background, restaurant on the other side, with the open kitchen right there with the chefs cooking their hearts out. The aroma is wonderful and makes my stomach churn and moan with anticipation. Wood decor throughout creates this warm, comfortable ambiance and the copper table tops just top it off and add more character to the whole experience of the restaurant. The people working here have always been nothing but polite to me. Staff are always hustling to get their guests hot fresh food and drink in a quick manner. Kudos to all of the Staff and Management. I must share: So this night I choose takeout because I had worked late. I feel as if I am starving to death and I am craving one of "their" burgers. I walked in and up to the register to place my order "to go". It's 9:35pm and they close at 10:00pm. Personally, I do not like hitting up any restaurant right before they close, for many reasons. The main reason, is these people have lives outside of work and I don't want to be the reason that they have to stay late because of my self centered actions. My stomach had an agenda and there was no reasoning with it that night. Fortunately for my stomach and I, there was no issue at all. On top of ordering a couple of burgers, I threw a wrench in by adding an order of fish and chips, plus an order of bone in wings. I figured I would get a big no since it was about 9:40pm at this point. And I would have been fine with that. Totally understandable at this point in the game. Nope, not at all. No bad attitudes, dirty looks, eye rolling or passive aggressive comments thrown my way. Just great customer service. I was shocked, as I have very reluctantly become expectant and desensitized to such behavior from the employees of supposedly reputable companies. I thanked the chefs and other staff as my order was handed over to me. They actually responded with a resounding "you're welcome" and "no problem". I was shocked. Wow, manners! What a concept. The food I received was hot, delicious and I was very grateful. A big smile was on my face as I left for home that night. I highly recommend this establishment. read more