I usually don't ever make reviews but this has made me so mad at the service here. I was with my…read morefriends and I had to use the restroom and I asked the cashier and he was on his phone and told me there was no bathrooms. I then asked him where the nearest bathroom was and he looked at me and just shrugged at me. Well come to find out my friend also needed to go and he went to the back and saw the public bathroom. Really pissed off how this was handled and I had to walk 2 blocks to find a shop when all along there was a bathroom right there.

I had a higher expectation of video games at a place marked as an arcade. Well, they do have a…read morecouple of stand up games at the front. In the back, on this particular evening, was a gaming competition between a number of probably very good gamers. An announcer calling out the next player and a display of brackets for the competitors. They also have a selection of gaming consoles and a very large selection of game cartridges and CD/DVDs.

Oh man. Hand me my white tube socks and my cut-off Def Leppard t-shirt because we're off to play…read moresome pinball!! Man, this really brought me back. Conveniently located right off Grand Ave (US 60) in a little strip mall right in the heart of Surprise. Tons of ample parking for you and some of your closest friends! We were greeted immediately when we walked in. Contrary to what a few of the other reviews have said, you do ** NOT ** need to bring quarters with you. Obviously, you can. But it's not necessary. The nice gentleman running the place today gladly took our $20 bill and give us a few $5 bills back. From there, you can go to their change machine in the back, chuck in your $1 bills or $5 bills and it'll spit out quarters at you. Once you've got your pockets full of quarters, head over to one of the many machines and be prepared to be entertained! It's $1 per game. I know, but this ain't 1984 anymore so a dollar per game checks out. We blew through our $20 in a hair over an hour. It is incredibly clean inside! The machines functioned with no issues at all and I can't stress enough about how clean the machines (and everything) was here at Player 1! If you want to partake in some soda or alcohol, they can serve you up some refreshments while you've got your hands full with a pinball machine. Super fun way to spend a hot summertime afternoon here in Arizona. We will DEFINITELY be back. Such a cool place. Can't recall the last time I saw this many pinball machines lined up in a row. I think I was listening to Van Halen on cassette on my boom box. Highly recommended, friends! Go check them out!

One dollar a game.......forget it! The games suck and the place is dirty and run down. staff is…read morerude. i wont be back.

When visiting my parents who are snowbirds, we looked into visiting an arcade in the area. I'm a…read morebig killer queen fan, the 5 vs 5 game, and we looked up on the official site the locations that had it in the Phoenix area. This place did not show up, but it was the closest so we decided to go here. We walk in the door and killer queen is standing right in front of us. This is the best arcade in the Phoenix metropolitan area and it's not particularly close. This has everything from new pinball with QR codes and sign in rewards and tournaments, to old-school pinball, and really obscure cabinets. We saw them multiplayer arcade games, like Simpsons and ninja Turtles and area 51. They have rare games like the Batman arcade game to super monkey ball with the banana joystick. Having a full room for dance dance revolution with chairs so that a group could go and experience it together ensure each other on is high level arcade experience. Plus the idea of that once you get in with the admission fee, you get to play as much as you want on anything you want is incredible. Folks may not realize that a lot of pinball games these days are a dollar to two dollars per play. If you're bringing in anyone that isn't accustomed to it, will you make back the admission fee back by just a couple of pinball cabinets. And then, if you wanna leave get lunch, or leave and go to a brewery, you can come back with the same wristband on it and they let you back in. Same thing goes if you're with a group of kids and you want to go to Dairy Queen or something, you can go right back in and keep playing. I brought two college age kids here, and of course a lot of these games they haven't played before, but I didn't need to keep a pocket full of quarters, I could just let them roam and we met up periodically to play some group games together. They loved it. They got to be kids again. Why is the five stars are not just a simple four stars is that the little things also matter or like concessions. Bottled water is a dollar. The vintage and playful toy decor is super fun. There's free parking. I don't think every arcade these days needs to be a bar arcade where you get 60% bar and 40% arcade. I like places like this a lot more where the games of the focus the fund is the focus, and then if you want to do your adult things you can do those offsite. I fully recommend this place to any grandparents in the area and you gotta bring some grandkids to do something or burn a few hours. And if you're in town for a ball game or something like that in the area, consider going here as a fun change up, especially when it's scorching hot outside.

Visiting from New York. Love to visit pinball arcades while traveling and was pleasently surprised…read moreto find one of the best pinball arcades I have ever visited. Selection is enormous and machines are in great condition. Highly recommend.

Natalie and Jace were amazing hosts and kept the hints vague but helpful while the food from the…read morekitchen was great I met Jake and Devin who were very nice and made our food quick!

AMAZINNNNNGGGG!!!!!! This is a multi-room place you can go and bring your friends for fun…read moreactivities. The rooms range from activities that have strength, brain teasers, teamwork, and more. It's such a great bonding opportunity and allows you to have fun with whoever you bring with phones down. Parking is NO issue at all at this location. They have so many spots available given the strip outlet location it's in. I do recommend not wearing any thick or heavy clothes and bringing as little items as possible, because you will be moving A LOT and sweating will be your enemy. They have a bar and restaurant as well, but we didn't get a chance to go. Definitely will be back, and next time need to go for 4 hours! I think we did 2 hours and it didn't feel like enough time.

Lee is the supervisor. The machine was broken and ate my money but she wouldn't refund me. She…read morefirst said she *couldn't* refund me because I swiped my card a bunch. Then her coworker offered to refund me. Then she clarified that she COULD refund me but "didn't want to. I shouldn't have swiped my card 6 times" (to try and get it to work.) Lol what the heck? I was gonna give 1 star but u gotta appreciate a worker who tells you how they really feel. It was comical how much she dgaf. Plus her coworker was there to refund me. something that was icing on cake. Quite an experience!

Always a fun time at Cyber Quest! Everyone (Cam, Anna, Nathan) that works here is super friendly…read moreand helpful. Nathan brings so much life to this place with his awesome personality. He's always looking to make improvements and truly cares about the guests' experience. This place is always clean and never too crowded. My two year old and nine year old love coming to this arcade because not only do they have fun games for everyone, they have THE BEST PRIZES! Whenever we are at the boardwalk, it's a MUST to stop in here!

So there we were, headed to Castles N' Coasters a wholesome amusement park in the desert... a place…read morefor families, laughter, and apparently, poor decision-making. Now my buddy this man reaches into his pocket and pulls out what I can only describe as a historical artifact. I'm talking a doobie so big it looked like Bob Marley himself rolled it during a greatest hits tour. I said, "Absolutely not. I am a grown man. I got responsibilities. I got a mortgage. I got snacks at home I haven't even finished yet." That didn't matter. Next thing I know, windows are up, car turns into a Dutch oven of bad decisions, and now I'm just along for the ride literally and spiritually. Somewhere between "this is a bad idea" and "why is everything funny," I lost control of the evening. We pull into the park around that magical time you know, that in-between hour... not quite day, not quite night... like God dimmed the lights and said, "Alright boys, let's see what happens." The whole place is glowing neon lights, arcade buzz, roller coasters rattling in the distance. Felt like walking into a carnival dream... or maybe a fever dream. Jury's still out. Now here's the thing about this place it's been around since the late '70s, sitting right there in Phoenix like a desert time capsule of fun. You got four roller coasters, including the Desert Storm, which sounds fun until you're on it reconsidering every life choice that led you there. Then there's the Patriot wooden, loud, and about as gentle as a bar fight. And somehow... SOMEHOW... we thought tequila beforehand was a good idea. So now we're buzzed, slightly baked against our will, and wandering this park like three philosophers who lost their notes. We're laughing at everything. Nothing's funny but everything's hilarious. A trash can? Comedy gold. A churro? Best thing I've ever eaten in my life. A child running past me? I'm emotionally invested in his journey. But I'll give credit where it's due the park itself? Clean. Staff's friendly. Nobody's judging three grown men giggling like idiots. It's got that old-school charm too arcades, mini golf, rides, the whole deal. You can bring a family here... or whatever version of a situation we were. Now the rides... oh, the rides. Let me tell you something nothing will make you rediscover fear like being slightly out of your mind on a roller coaster you thought you could handle. I got scared... not once... not twice... but a few times. The kind of scared where you start making promises to God you don't intend to keep. "I'll be a better man if I survive this drop..." Didn't mean a word of it. By the end of the night, we had the munchies, the laughs, and just enough dignity left to get back to the car without needing a group meeting. For a couple hours, though? We were kids again. No responsibilities. No stress. Just lights, noise, and pure, ridiculous fun. So yeah Castles N' Coasters might be a family amusement park... but under the right or completely wrong circumstances, it turns into one hell of a story. Would I recommend it? Absolutely. Just... maybe crack a window on the way there.

There's a couple machines upstairs that "ate our money". It's a play card with credits, but there…read moreare a couple times the games didn't let us play or credit us for a game. Also, the Simpsons machine doesn't let you play Lisa. it picks Bart if you select Lisa's button. Another machine is Zoltar downstairs. He only talks, but does not spit out a souvenir ticket. That one actually did eat my dollar. I guess it made up for it because a couple people abandoned their games downstairs in the middle, so the bf and I played for "free". It was on someone else's dime, but I guess that counts, too. We got nachos and drinks from the snack bar. Service was quick. As with any family fun event center, food was a bit overpriced. The female bathroom was nasty. I don't know how often they clean them, but there was paper all over the stall floor. The faucets had a lot of buildup on them. Both the male and female restrooms smelled funky. I didn't play at the putt putt section, but one day I'll be back to do that. Overall, a good arcade/food experience. I'd recommend this place to people. I cannot comment on any of the rides/attractions besides the arcade.

We actually came for a private screening of the documentary Sanctuary and because we came at the…read moredinner hour, we ordered our food and it was delivered to our seats. That's really fun! The seats are big, comfortable recliners with attached trays that have cup holders and is big enough to set all your food on. I had the grilled chicken sandwich and wife did the sliders. Everything was fresh, seasoned, and cooked perfectly. I actually loved the chicken sandwich with it's crusty chicken breast that was juicy and delicious. Great experience overall.

Absolute fun for all! I highly recommend if you're in the area and have some time to kill to come…read moreminiature golf, play arcades! Tune flies when having fun! Thank you especially to Camilla, the bartender who was very nice. Make sure she made great drink recommendations.

I went here nearly daily for years. Their day pass is a really good value, and the people that run…read morethe spot are insnanely nice. It's cool place to run into and meet people you probably never would be otherwise who likely play the same stuff as you. There's snacks for purchase inside, a subway in the other part of the building, a convenient store that has everything on the other side.. so really there is everything you could ever need. The lighting on the inside is cool, and the computers run everything, are in good condition. The only downside I ever ran into was that sometimes you need to hunt around for a working headset, but other than that . 10/10

Genuinely just not a space for anything besides casual gameplay, the first thing I noticed…read moreimmediately were these plastic bumpers between each desk. Understandably they're there to keep everyone within their designated ~42 inch square but realistically there's no way to aim here, you will absolutely smack your mouse into the bumper if your normal sens exceeds 15cm/180. That math might sound kinda funky but they have a full 100% keyboard with a numpad, so you lose all that space in practice unless you curl up in a wildly unnatural position and rest the keyboard on the plastic bumpers but nothing I did even remotely made this place comfortable. It's as if they've never had anyone play a shooter here, or everyone who ever has had an eDPi of 12000 or higher. They aren't really equipped for MMOs either, every mouse in sight was a Razer Deathadder Essential, no Nagas or Scimitars or even a knockoff 12 button, so unless you're clicking your buttons or reaching to the = key naturally on a full sized keyboard you're crippled. I picked up a 5 hour session off the rip because my buddies in town and I only have one PC in my place, I couldn't even survive 30 minutes here before just giving up and deciding to watch him play, but even a guy who never gets to play, who really wants to play, couldn't survive more than an hour and a half of his five hours. Side note, we pushed in our chair to make space to walk through the aisle and the light rattle of the desk sent a PC for a whole bootloop back to BIOS. If you aren't desperate it's something, but don't come here for Overwatch or Valorant or CSGO or really any shooter.

Super fun arcade located inside the Yucca Tap Room! There's three entire rooms of mainly pinball…read moremachines, but some other arcade games too. There's a little tiki bar and I got the vacation in valhalla drink. They also have a few NA beverages and the prices are good. There's two machines to get tokens from if you have cash (or you can get cash back when you order drinks). My friends and I had a great time trying out the various pinball machines! Only negative is that some of the pinball machines ate my tokens. The arcade also has events like a weekly pinball tournament.

We were excited to check this place out, especially to play their selection of obscure Japanese…read moregames -- such a unique find for pinball and arcade fans! We called ahead to ask about food options before coming in. The phone greeting was pretty simple but they were happy to confirm that we could bring food in to the adjacent bar. If you're passionate about discovering hard-to-find machines, including a commercial Pop-A-Shot, and diving into something in addition to the pinball scene, this place definitely is a memorable stop.

We spent 100 dollars per ticket for 6 kids 2 adults thats 800 dollars. Altogether, we barely got…read more700 tickets. We decided to pour all our tickets together in order to get something small for the younger kids. Although these ridiculous scams, had a fun time and very nice staff. SAMUAL DESERVES A RAISE. I don't doubt that you could go and buy most of the things at this prize spot for less than what you have to spend here... Had a really fun time with my family but got totally ripped off. 3 stars

Took my wife here during the daytime to spend some quality family time on her birthday. While the…read moreprices may seem reasonable at first, do note that shoe rentals adds up, and while you are there, you eat and play arcade, so overall expenses comes high. We took the VIP lane that comes with some $7 extra without knowing it all, and once we completed our hour, we realized that VR was never ON for the game. We checked with guest services, and they mentioned that some games only offer that feature, and we selected the wrong game from the console. Well, I wish someone had mentioned that when we initially bought the package. They did not offer any credit or refunds to us. We got multiple foods from there. While the pizza was good but the chicken burger had a bad taste in it and we did not even finish the food. I wouldn't recommend it when Arrowhead Mall has multiple options in the food court.