I feel like Original Hamburger Works was hyped. Was the food good? Yes, but nothing wow worthy. The spot was pretty dark and on the older side. They have burgers, chicken sandwiches, appetizer foods etc. We ordered burgers and fries. I do like the condiment bar they have. It was well stocked and gives you the option to make yourself a lettuce wrap with all the veggies possible. The fries were okay, could've used some seasoning salt. The meat was fine. Overall we left full and it wasn't expensive. read more

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Can't wait to come back. We went here by chance after a simple "good burger in Phoenix" google search. Can't beat the prices! Tons of seating, cool vintage decor and great food. read more

Original Hamburger Works - Burgers Near Me - Phoenix, Arizona

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Ignore the bad reviews. This place kicks ass. Just a good basic burger with a great atmosphere.

Dined-10/28/23 -Menu is the same as a few years back aside from maybe a some of the prices given inflation and what not. Friend thought she should've ordered the Great Big one as the patty wasn't enough for her (learning curve). Waffle fries were great, condiments/sides bar was well maintained and clean. We also had fried zucchini which were just okay a little greasy so not much crisp to them. Chicken sandwich was a nice portion overall food was tasty for a local non frills burger joint. read more

Original Hamburger Works - Green chile chicken sandwich (bottom) & Big one cheeseburger (up top) - Burgers Near Me - Phoenix, Arizona

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Loved the old fashioned decor and the food was tasty. Big portions. Walk up counter service. Cash discount. Bar that's a adjacent had a fun neighborhood vibe read more

Very good burgers and milkshakes and nice laid back atmosphere. Self service and lots of TV's.

We live Original Hamburger Works! It's very casual. Reminds me a bit of an indoor Greasewood Flats, for those who remember that unique place. Rustic picnic tables inside. You order at the window into the kitchen. Simple menu. The mesquite grilled burgers are really good and the buns are fresh. The best part for me is the wagon that holds all the fixin's for your beef or garden burger, or chicken sandwich. Their French fries are so good too. And there's the self-serve soda machine. There is a 'Cheers style' bar at the back, again very casual-rustic and comfortable. They serve beer, wine and cocktails. Access to an outdoor courtyard is through a door in the bar. You can enter this way from the parking lot in back. read more

It's in a bit of a shady part of town so I was somewhat skeptical...but GO! Older building - clearly been around for awhile, but I think it's all part of the charm. This is a no-frills experience - guy taking our order was direct and had a "keep it moving" type of attitude. You order at a counter and then can order drinks at the bar. Best burger I've had in a long time! Choice of bun - I had the onion bun - so, so good! Flame grilled - sides also perfection. They have a bar where you add your own toppings. Beer was ice cold and refreshing! Crowd was very eclectic - great people watching. Such a fun experience - I'll be back! read more

Original Hamburger Works - Best burgers with fresh toppings! - Burgers Near Me - Phoenix, Arizona

Food was delicious and staff was friendly. I love the vibe inside. There was always something to look at. The toppings bar was great! Toppings for any type of burger lover. read more

I make a special trip here from Chandler because Im craving a burger and heard they had great ones. I get there with my family 40 minutes after they open. They have no bacon They have no American cheese They have no cheddar cheese The mushrooms are not prepped and won't be ready for another hour. We walked out and its actually ridiculous. It smelled so good when we walked in, but am I going to have to call before I go to make sure they actually have everything ready? read more

Place is always on hit. God is always cooked right. Staff members were nice and efficient. read more

Original Hamburger Works - Original Hamburger Spot - Burgers Near Me - Phoenix, Arizona

Fun hangout for the family, or friends in the bar area. They have 2 soda fountains with a lot of options. The restaurant has so much memorabilia on the walls from Phoenix as well! I know they are known for their burgers, but the waffle fries and wings were spot on too. The guy who took our order was super nice, and the employees were really on top of keeping the burger topping bar clean and stocked. read more

Original Hamburger Works - Waffle fries and ranch - Burgers Near Me - Phoenix, Arizona

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This place is terrible don't waste your time. It should be called "Buffet Burger Works." The prices are way too high, and you have to add all your own toppings and veggies cafeteria-style. The burgers were disappointing, the vegetables tasted unclean, and the condiments seemed old and stale. I honestly don't see this place lasting long. read more

This charming look back bar and burger house will serve you a great char-broiled burger with fries, onion rings and zucchini rounds or any number of look back hamburger joint foods. Lots of Arizona history, nostalgia, copper topped tables and farm wagon full of burger fixings and salad stuff. read more

Original Hamburger Works - HW 15th Ave - Burgers Near Me - Phoenix, Arizona

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Best green chili burger you can get in the area Love the toppings bar put all you want to your liking fresh grilled rite in front off you read more

So, I went to Phoenix Community College in 1987 and Hamburger Works I believe was there. I passed by and racking my brain name is familiar. Well got up a couple of Saturdays ago and went to try it out, Burgers great flavor, love the fixings wagon, and interior is cool. But similar to other comments they are not friendly so what may have been 3 or 4 star. But not friendly at all. It is a new thing among some workers in the service industry and since hard to get employees the get ones who don't care about customer service. read more

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Ordered through uber and got the fish and chips, onion rings and fried zucchini. When we got it, the fries, onion rings and zucchini were all dark. I tasted it and it just wasn't good so i called the restaurant. I told the girl who answered what happened and said they are burnt. She said, they aren't burnt, it's from old oil, we change the oil tomorrow (!!!). I said, well it's inedible and i wanted my money back, she said it's already been processed do you want the manager, i said yes. After being on hold for 10 min, i hung up and called back. I told them i was waiting for the manager. After hearing the phone being passed around i got a gentleman who said he was in charge, i asked if he was the manager and he said he was one of them. I told him what happened and he said they use the same oil they always use. I told him then that's your problem and i want a refund. He yelled and said, take it up with Uber! And hung up. This place is incredibly rude and the was not good. I would avoid this place unless you like rude behavior and old greasy food. read more

Once upon a time, pieter found an establishment called "the original hamburger works" after spending 20$ for everything one would want at a lunch, pieter sat down at a beautiful copper topped table. great ambiance and even greater service, thanks friends. finally, burger. received burger. ate burger. and cried for three days. was this all a dream?? is this reality?? turns out, this establishment exists in my dreams and on planet earth. man. i'm full - cheers. read more

Always great. Love the taste of the char on their burgers. Plus you can select your type of bun.

Poor customer service they on hold for more than five minutes numerous times. The person I was talking to was rude, also the wait time is too long for what it should be the food isn't that good? It came out cold. Wouldn't recommend this place if you wanted to try. read more

We've always wanted to come by and check this place out and we finally did! We got a chicken sandwich was so yummy and had a great charred flavor and a burger as well! Love that you could just order and sit down plus having a condiment bar was a plus! We did order some wings but those weren't really anything we enjoyed, maybe would have been better if they were bone in! read more

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Whilst the food is good, the inability for the kitchen to fully complete an order that has been paid for is consistently inconsistent. My friend and I are frequent customers. He always orders the bacon cheese burger...(paying for the bacon) plus the 4% debit/credit card fee (which is most likely a hidden profit generator as merchant fee is 2.5-3.5%. It is a violation of federal law to overcharge customers for this, just sayin) and frequently doesn't get the bacon (another way to screw the customer and improve profitability). This makes me wonder if the owners are willing to compromise food safety, as they are clearly willing to screw the customers by under delivering and over charging, in the name of profit. read more

4/27/24: short version - large covered patio, decent parking, food wasn't bad, service was so-so. There's a 50/50 chance we would return. Long version - a month late getting this posted but better late than never! This particular Saturday we were both craving a good burger so popped in to OHW. The first thing we noticed was the decent parking lot, then the large patio. I remember it being covered, but the concrete seating was a bit uncomfortable (no surprise); I do not recall whether they had misters out there so unless you're Satan, outside dining may not be a good option. The patio door is where we entered, and at first all I saw was a bar area (a few large booths, dark interior, barstool seating). But as you walk in further, there's another dining area, and it was pretty crowded. You order at the counter (one of two; only one window was open at the time) and the gentleman who took our order was, well, I almost wanted to check if he had a pulse. He didn't smile once, there was no inflection in his voice, he was very deadpan (i.e. not very welcoming or enthusiastic). My sister said "maybe he's been dealing w/ rude customers all day" to which I said "probably, but until we prove we are RUDE CUSTOMERS, I would hope for a better reception". The menu was pretty extensive, and there was a large salad bar nearby -- or so I thought, until I saw it was all the condiments for the burgers. This means people could be touching things they shouldn't be touching, and flies / gnats could be enjoying your condiments before you do. :-) It was well stocked, however, and the fountain drink were serve yourself. A couple other employees did smile at us so that made up for the counter guy. They have some cool decor inside, plus the waffle fries were well cooked. The fried zucchini slices could have been thicker though, IMO. Because the interior was pretty crowded, I didn't get many inside pics, but you can see the ordering lines are similar to an adventure park (metal bars forcing you in one direction). My sister said this OHW reminds her very much like the Chuck Wagon near ASU in Tempe. It was decent food, but not certain a return visit is warranted. read more

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This spot is a local hidden gem. It is centrally located in downtown Phoenix. We have been coming here for years for a good burger and sides. I come here with a large group from work, they have two different style of seatings: bar area and common area with booths and tables. This location is perfect for large parties. They have daily specials and combos to choose from. Or you can order individually. Best part is they have an open toppings bar to add some more goodies to your burger. read more

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Great place, a hidden gem. It's more like a dive bar meets a chuck wagon burger smashed together. I will for sure come back when I am in the area again. read more

Pastrami sandwich was incredible. I just love the fact that we have old fashioned burger joints here. I ordered through Door Dash and the food arrived as expected, so quick service! read more

The flavor of their cheese burger is amazing. Come hungry if you order the fish and chips plate, there was no room to put the ketchup :) Our order came out nice and hot. We sat in the bar area and were checked in on a couple of times to make sure we were good. There's plenty of tv screens to catch your favorite sports. In the corner of the bar is a popcorn machine, my favorite. Family atmosphere too. read more

Original Hamburger Works - Classic Burger - Burgers Near Me - Phoenix, Arizona

Original Hamburger Works 2801 N 15th Ave Phoenix, AZ 85007 October 12, 2022 Drink: 5/5 Food:5/5 Service:3/5 Portion size:4/5 Visit: brought my wife and daughter to have burgers at a place I have been coming to since I was a kid. Drink: Full bar, full soft drink station with over 10 different selections and teas with self serve straws and lids. Food: Ordered a "Big one" combo with waffle fries, small one and fried zucchini, a kids meal chicken strips with 2 drinks added up to $42 very steep price for 2 adults and a 3 year old! Service: Dine in, service was easy just go to the counter and order but I do believe we were miss priced and rushed due to a line. read more

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This food is amazing, I always have went to the original Chuck Box the sister store. The only difference is that the original Hamburger works sells chili fries and Buffalo wings. There both are the Bomb. I recommend both locations. read more

This awesome neighborhood burger Joint has been around for decades! You can never go wrong by grabbing a yummy burger, or chicken sandwich here, as well as fries, or even some fried zucchini! read more

The Best Hamburger place in Phoenix!! I truly enjoyed it there and soooooo many choices to choose from! Menu is HUGE. I tried their Hawaiian burger and it was soooo good!! My husband tried the double burger and he enjoyed it. We also tried the sides fries and onion rings and it was soo delicious. The bun is amazing and delicious! I love that they have a full buffet-lookin' burger station UNLIMITED ADD-ONS ike tomatoes, lettuce, jalapeños, peppers, onions, etc AND different kids of sauces. You can also refill your drinks with many sodas and drinks to choose from as well as teas. I LOVE it here and planning to come by more often and try a different type of burger next time. Affordable and big portions as well. Fresh and delicious! Employed are also quick, super nice and reliable. Great place with colleagues, friends, family and a place for a quick bite to eat. Big and spacious as well. Planning to come by more often soon. read more

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Visited Original Hamburger Works over the weekend while a friend was visiting from out of town. I honestly never knew this place existed but we were feeling adventurous and decided to give them a try. Food was good. Between three of us, we tried the Big One, the Bacon Cheeseburger, and The Border Burger. Sides included fries, onion rings, waffle fries, and fried mushrooms. We were all satisfied with our selections. I personally don't care for too many toppings on my burgers so having the toppings bar to choose my own toppings was nice. The inside has walls covered in old items which gives a fun feel while enjoying your food or dinks or both. It wasn't too busy during our visit but we chose to sit in the bar area where it was a bit darker. The gentleman taking orders didn't seem the most happy to be there but it could have just been my observation. Overall, we were satisfied and agreed we would likely return at some point. read more

Great place to visit once every three months! Service was good. They can work on the cleanliness of the condiments and veggie table.

Something is missing... the burgers are not what they use to be. What happened? Service was the usual, go up to counter and order, they call your name and you pick up order. Ambiance was quiet. read more

It's been years since I've been here, but I'm glad I came back. My boyfriend is very picky and always has to ask to hold certain toppings. This place was perfect for him. The burgers come plain. There is a "salad bar" with all the fixings, which allows you to add what you want and how much. We both got the bacon cheeseburger, which was delicious. I also loved how they toasted the bun. They also had red cream soda which is one of my favorites. There is also a bar, which I don't recall being there before. I would definitely recommend coming here for a burger. The food was delicious, service amazing, and overall just a great experience. read more

Original Hamburger Works - Bacon cheeseburger - Burgers Near Me - Phoenix, Arizona

Came in for a lunch with some colleagues. First, DUDE! Parking. Parking is TIGHT!!! Woo. Girl. So, something to be aware of. It's a tight fit but 100% worth it. The line wasn't terribly long. The prices were fairly decent. It was definitely grilled to order. Very tasty but could have some heavy char taste. Some of my colleagues ordered beer battered onion rings & fried zucchini. Service was nice but it was definitely hard to hear your name being called over the loud speaker. Annoying but not enough to keep me from coming back. Definitely worth checking out read more

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I came here on a Sunday afternoon. I ordered the kids chicken strips and 2 burgers with fries and onion rings. I LOVE the char'd taste and thought the burger was delicious. I also loved the chicken tenders and onion rings as well. This place has a lot of seating and I love that you can add your own toppings. I wasn't a fan of the cashier who took my order, he seemed very flat and kind of rude; he didn't acknowledge my presence for what felt like at least 30 seconds before asking what I wanted to order. The food came out fairly quickly and everything was fresh, I would definitely give this place a try if you're in the area! read more

Original Hamburger Works - Burger, kids chicken tenders with fries and onion rings! Very good. - Burgers Near Me - Phoenix, Arizona

Went on a Friday during Happy Hour. Ordered at the grill but opted to sit in the bar and order adult beverages. A small one with cheddar, order of zucchini, a big one with bacon and pepper jack on a onion bun with fries. Food is cooked to order. As we waited for our food Heather took our drink order. A few minutes later Kaycie took over. Both of these bartenders were great. Friendly, attentive. They even gave me a taste of a sour they have a draft. Our name was called and we picked up our food. At first glance the patties are definitely hand pressed, cheese melted, bun toasted nicely. Zucchini perfectly fried a golden brown. Fries, hot but nothing special, just average skin on fries. You add your own toppings at a bar within the restaurant. The normals with the addition of jalapeños and pepperonchinis. Lettuce fresh and red onion versus yellow. Fixed our burgers and sat back at the bar. The zucchini was fantastic. Those golden coins dipped in the little tub of ranch were worth the drive. The burger...it was cooked properly but all I could taste was smoke. Not a good bbq tasting smoke either. Even with the addition of dill pickles (which I never add to my burgers) I couldn't over take that overwhelming taste of smoke. I literally took three bites and was done. Thank goodness for the zucchini or I'd gone home hungry. If we would have sat within the restaurant my review would probably be two stars. But sitting in the bar and having Heather and Kaycie made up for my foods lacking. It was a Sun's game night and when we got ready to leave the place was packed. It'd go back for zucchini and beers but probably nothing else. There are better burgers in town. read more

Original Hamburger Works - Small One with cheddar - Burgers Near Me - Phoenix, Arizona

Giving a place 3 stars just has to mean the experience was questionable in many ways. Original was very interesting; first of all the restaurant size is very deceiving, it's quite large inside the dining area AND has a connected, well appointed sports bar you'd never know was there except for the massive amount of cars you find parking there. The burgers. Holy tenderoni Batman! Bun, soft. Burger, perfectly cooked, substantial, and tastes like sirloin. Condiments available, more than you can handle. Server at the sports bar was may e not having a good day; my lady ordered a gin and tonic and the server/bartender put tequila in it. Recovered well in replacing but seemed disinterested in the mistake. All in all though, gotta go get a burger! read more

Definitely not as good as they used to be unfortunately. Burgers were really dry and 0 seasoning. Still like the condiment bar, but wish they still had ranch in it though. Going to stick with Chuckbox. Much better burgers there. read more