I rented a Uhaul truck from here. Great service, very helpful, clean facility. Definitely recommend this place and Sal (the owner?) had a very welcoming, warm, magnetic personality. read more

They were very helpful to me and guided me along and answered a lot of questions for me. It was crowded when I went to bring my items there on a Sunday, so keep that in mind on weekend too. read more

The facilities are exceptionally well maintained, the pricing is affordable, and the staff consistently provide outstanding customer service. Parking has always been readily available during my visits. Sal, in particular, has been extremely helpful and kind, and is always a pleasure to speak with. He is quick to address any questions I have and approaches every interaction with a positive and friendly attitude. read more

I love this storage facility. 3 different members of my family have used them for almost a decade now. Secure, clean, well maintained. But the customer service is the best part. The storage manager Sal is such a great guy; he's efficient, competent, friendly, and helpful. I was running late on the day I was moving into my unit, and he stayed 15 minutes into his break to help me get settled into my unit and show me how everything worked! He's a great guy. My mother and father have both had great interactions with him as well and really appreciate the friendly face. Sal's customer service is definitely a big selling point of this place, and way better than at my previous storage facilities. read more

Beautiful clean and secure facility. Sal at the front desk was extremely helpful and patient with us as we kept changing our arrival plans. We also kept him late from going to lunch so we do appreciate his patience. read more

Thanks to Sal, I recently had an excellent experience renting two storage units. The process was fast and efficient and Sal was professional and thoroughly knowledgeable of the available inventory. The units are very well maintained and appear well secured. I highly recommend this business. read more

I reached out about a week or so ago because I will need storage space in about a month but the online booking only allows for a few days out. So when I called I was instantly greeted by Sal and he took care of me. He offered to not only ensure that I could book a month out, but he also told me he would send me an email the week of with the information I needed. This was such a relief to have this already handled as I have lots of moving parts to my move. I will update once I'm officially in the space but the customer service Sal provided has really lifted a weight off my shoulders and I'm grateful! read more

Sal was great for getting my rental we arrived way earlier than our reservations and he helped us change it. He was great!

Please go see Sal at One Stop Storage in Orange for any of your storage needs. I was just there looking to get a storage unit for some large items I want to remove from my home, but I'm not yet ready to officially part with and honestly the Storage Manager Sal was super pleasant and extremely informative and was able to help me out and put my mind at ease. I highly recommend One Stop Storage in Orange and big thanks to Sal for getting me all squared away!!! read more

Needed a uhaul and Sal went out of his way to accomodaye me. He called me with updates, and even checked up after uhaul was returned. Very great service that is hard to find today. I will def be using this same location again if needed. read more

I had a great experience today! Moving is super stressful but one stop storage made it super quick and easy to book a u-haul and a storage unit. Thank you Sal for the great and friendly customer service! I will definitely recommend this place to friends and family! read more

One Stop Storage - Orange, CA - outside - Self Storage Near Me - Orange, California

A friend of mine had some stuff to drop off and store. So we went by and he got himself a month free after paying for the first month. Which is an a bad deal. We only needed it for a couple months. The place is clean and really well spread out. It was a little difficult trying to back in with a trailer in certain spots but they found us a good spot to do that so everything went fine. I'd recommend it. The staff was nice that the hours were great, and the location was good. read more

We had to store some of our son's items from college over the summer and rented a unit. These guys are clearly customer service oriented. They were pleasant, friendly responded immediately to calls and Salvador went above and beyond to make sure that it was a good experience for us. It worked because we will be back next summer! read more

Ease of access, available carts without having to check in check out. Lots of options for available spaces. Kind, amiable employees. Thumbs up for Shiela and co. read more

Sal is the man! Had to move out of my house in a pinch, and he was so swift in setting me up with a unit in a rapid window! -Rocco read more

Sheila does go beyond to accommodate me with all my storage and moving truck needs. I have had many issues trying to find the right size of unit for my boxes,house items and motorcycle. Sheila and Sal had keep me updated until they found the right storage location and space needed in their clean and super secure facility. Gate Hours are 7AM-7PM which are nice. Sal is super friendly and also willing to get answers to my questions. Over all Greta place that I have been using for years. And Shiela and Sal are truly a Great balance of team there. read more

There was a total miscommunication on my part and Saul handled the situation professionally and all was taken care of. I still only recommend One Stop Storage. read more

This is the BEST storage place I've ever used (and I've used a LOT). This compound is HUGE. So much bigger than you can see from the outside. It's very well maintained, VERY clean (spotless, in fact), secure, and really convenient to access. THEY'RE ALSO A UHAUL LOCATION! You can sign up for a storage unit AND rent a truck at the same time! $19.95 for a standard truck or cargo van? I am IN! BUILDING: It's conveniently located right off the freeway and Chapman Ave. The building itself is incredibly clean and secure, and the interiors all have wide hallways, bright lighting, and fire sprinkler systems all along the halls. There is no trash or junk anywhere, they have a huge variety of unit sizes and shapes, and it's also air conditioned! SECURITY: Entry into the property has a coded-access gate and security cameras everywhere. When you go inside to sign up, you'll be able to see their security monitors which display every nook 'n cranny of the property. The manager is onsite 24/7 and watches the property at all times. I don't think I've ever seen a storage facility that was more secure than this one. ACCESSIBILITY: You can pull your vehicle right up to your unit if you're on the ground floor. My unit is on the 2nd floor, so I pulled right up to the elevator door, literally 3 steps away from it. The elevator is spacious and clean, and actually works. Load-in took only minutes because my unit was so close to the elevator, I was in and out very quickly. The parking/ loading area is circular, so you can get back out without having to back up. STAFF: Super-friendly and cool (funny, actually). Sheila (the manager), made the sign-up process a breeze. She's fast and efficient, and explained everything very thoroughly so I wasn't hit with any surprises. She'll get you in and out in just a few minutes. FEES: Very reasonable, in fact I got 50% discount for the first 3 months because they're having an online special. You must make your reservation online, but that was also super-easy. Just so you know, they strongly recommend using their special circular locks, because they are very difficult to cut through. Be prepared to spend an extra $12 on the lock (but you keep it). OTHER THINGS TO KNOW: You MUST buy insurance in order to rent a unit here. It's mandatory but cheap ($9), and it's good coverage. Last but not least, they do charge a $25 administration fee, which is kind of a bummer, but it is a one-time charge. All and all I saved money, since this place is still less expensive than most of the others in the neighborhood. The cleanliness and security make it worth every penny. I'm really happy I found this place, because it's so close to my house that I can pop in to pick up/drop off stuff so easily. I just wish I would've known about it sooner! I highly recommend this company! read more

Very friendly and helpful staff. Clean storage. I wasn't expecting to have to rent a place for my daughter's summer break, and they helped me last minute, had boxes and tape and lock read more

First time using storage. Sal was awesome. Super informative and his customer service was above and beyond. Felt like doing a transaction with family! Definitely a good experience! read more

This is my first time using a storage facility. Sal and Natalie made the process simply easy. The facility is very secured and clean. The inside of our storage unit was very clean as well. Their price is competitive and affordable. So glad i found this storage facility. Thank you! read more

Great customer service, Salvador is very helpful and informative. I'd give more stars, if I could.. Thank you! read more

I highly recommend this place for self storage. Sal was very nice and took the time to go over all the details with us. The location is great and they have very good prices! read more

I'm blown away that this storage place has as high a rating as it does. I've had a unit with this company for about 15 years; first at the one on Harbor in Santa Ana and the last couple years at the Orange facility. I only have experience with one other storage place and it was far from here so my expectations might be a bit too high but here's my impression of this company... The Orange facility gives easy access 7 days a week which is great but you get locked in the facility after 7 PM, wth is that? They need to have someone kick everyone out not just lock the gate on you automatically. If I'm leaving at 7:01 and my clocks a little off I have to wait an hour or more for someone to let me out? Why not allow exit but no entry after 7 instead of locking you in the facility? They have continuously raised the rent on me over the years as much as $100 or more per month! Why? Does it cost that much more to run the facility or pay their minimum wage employees? I don't understand rent hikes for existing long term customers. I think they want turn over but I can't figure out why. Owner - I think it's same one - at both locations continuously ignore my complaints to location staff about a thick dust/debris that gets into my unit and covers everything. If I didn't take care to cover all my stuff with plastic bags it'd be ruined or at a minimum require extensive cleaning to remove the nasty coating that accumulates quickly. This has been an issue at both locations. I think they use a gas blower to clear leaves and dirt from the driveways and simply blow it right under the door and into the units. At the orange location there is a weather strip on the ground under the door but that doesn't stop the debris from getting in. I've had damage to my items and no compensation for it to date. Not even a simple acknowledgement that it's a problem and maybe a reduction in rent or at least some confirmation they are working on a solution to this problem. Staff always find some uncontrollable reason for the debris in the unit such as the fires are causing a lot of soot but I've had it for years and at different locations. Besides, isn't that why we get storage - to protect our stuff. Most recently I received a letter stating they wanted to see proof I have insurance for items in the unit; if you don't have insurance they want you to sign up with their recommended insurance company. I left a voice message saying I have insurance through my homeowners policy and that I would not be purchasing their insurance and that I don't store anything significant enough in value to pay to insure it. They called me on a Sunday, said they never got my message, to tell me that the insurance requirement was in the contract I signed and that I had to send them a copy of my insurance declaration page. It's a ridiculous waste of my time so I refused. The declaration page is only proof I have some homeowners insurance and does not specifically show coverage for a storage unit not at my residence so they are basically wasting my time and theirs with this ridiculous request. If they expect all their clients to have insurance against the company/facility causing damage to my stuff - fire, theft, water leak, etc. - then they should pay for it themselves and charge the cost as part of the monthly fee or require proof and not allow move in before seeing it. Personally I think this sort of business is subject to lawsuit for so many things that if this requirement is an attempt to reduce loss suits/settlements they are not making good or statistically proven choices about how to go about doing that. Hire a good risk management person/team. Staff at both locations are cordial but not friendly. The Santa Ana location is filled with guys running businesses outta their units and even homeless people practically living out of it. I had a guy with a business next to mine and he mounted shelving or hangers off the wall with 3" or longer drywall screws which were poking into things I had up against the wall. Again no compensation for damages. I had rats that urinated and pooped all over wood storage cabinets I had stacked in my unit. There was so much urine soaked into the wood that I had to toss many of them out. I got them for free - except for the van rental cost and time to move them so I didn't pursue any compensation but I did point it out that they had rats on multiple occasions and they just agreed they saw the problem but did nothing for me/my unit to prevent them from getting in. The businesses are always blocking the driveways at the Santa Ana location. I had to wait 20+ minutes one time for my neighbor unit guy to move all his stock outta the way of my door to gain access. If they didn't have a really nice clean accessible restroom at the Orange location I'd have rated it one star. read more

Sal was great set it up within a few minutes and he showed us the unit, good pricing and good service.

Since April, we've rented up to five storage units from One Stop Storage in preparation for a move we're making in December. We're down to three of the largest units they offer now, and through setting up what we needed, Sal's and Sheila's customer service can be only described as personable, pleasant and professional! It's such a stressful time for all of us, yet both these individuals have made the experience of storing our possessions straightforward despite our many requests and changes. We really appreciate their efforts to keep our belongings safe. I'm not sure what other companies charge (didn't really have time to do a comparison) but what we pay for three of their largest storage units with insurance is well worth it! read more

I 100% recommend this storage facility. The management ( Sheila Keifer) is truly amazing, honest and very helpful with everything. The property and units are very well kept and always clean. I have never had any issues having a unit here. Great job keep up the good work!!! read more

Just rented our 8X10 unit for our move and we are very pleased with the facility everything it offers. Sal was very attentive and helpful with the selection and showed us around the whole facility while answering questions that we had. We genuinely enjoyed the conversation and how easy the whole renting process was. Thank you One Stop Storage! UPDATE! We have finally decided to move and will no longer need our storage unit. We stopped by the office to notify them of our move out date and it only took a minute and a signature. Definitely recommend using One Stop Storage in Orange! read more

I am very happy that I chose to store my prized possessions with One Stop. Sheila and her staff were very cordial and personable. I did not hesitate to trust in them with the care they have for all who choose to store at their facility. With their pricing being slightly higher than their local competitors, you truly get what you pay for. If you're looking for a secure, clean place I highly recommend you check their facility out. Very impressive. Secure, controlled and complete peace of mind. Thank you Sheila for your sincerity and for caring about the security of my personal items. read more

Shiela Kiefer (I have her card) is awesome she made my girlfriends transition into a storage unit pleasant. She's moving in with me and her stuff will not fit. The prices are competitive, the security is unmatched and shielas service alone makes this place A+ for me. Highly recommended! read more

I've used this facility on and off for years!!! 5+ years!! It is always clean and the staff is always professional. I work with Shiela the most and she is warm, compassionate, professional, and funny! I've been late a few times on my payment just because I forgot and she's so conscientious, she always texts me or emails me. And she doesn't charge me a late fee if I come right in after her reminder. And if she doesn't know how to do something (a rarity), she knows who to ask. On the DL: she also happens to know all the good eats in Orange County. She sent me to the BEST Mongolian Food restaurant! Mmmmm. Thanks Shiela!!! read more

Just finished 9 years of having a lot a material stored here going back to when we did a home addition. Everything came out in great condition, clothes, books, paperwork, a mattress, all in as good of condition as when they went in. I always felt safe going there. The office staff was professional and helpful, and always understood if I had to deal with an expired credit card to get my account updated. Will definitely use them again if we need more material stored. read more

I was very pleased with the service I received, and Sal was awesome. Thank you for the professionalsm and courtesy I was shown, and for making moving day less stressful! Sal, you ROCK! read more

I just really enjoyed the two employees I encountered when I moved in and moved out. The storage facility had adequate security measures. Overall great experience! It was better than the last storage unit that I had because there are multiple places for cars to park near their units in the circular lot. So we weren't in each others way. read more

Great place, great management. We've used this facility for a year now and not one issue. No raised prices, never had issues going in or out. Any time I've had a question, Shiela is always there to help without the run around. So grateful to find a place to storage our treasures. read more

Sal was amazingly helpful, friendly, and capable in helping me find a UHaul truck model that he didn't have on-site. Even though neither he nor his business got anything from helping me, he nonetheless went above and beyond to help me out of a jam. His wonderful customer service is something we rarely see any more, and from now on I will go out of my way to use is service and to recommend it highly. 10 stars. Thank you Sal read more

I have a storage unit with them for the last 3 years. The staff is friendly, helpful and always ready to answer your questions. The units are individually monitored and require signing in and signing out each time you enter the property. What they means is that if you don't sign in on the property and you go to open unit, an alarm is triggered and the police will be called. Great security! Give them a try, I don't think you will be disappointed. read more

One Stop Storage is " Thee Storage for Orange" You can definitly count on its secure ways for making sure all stored belongings in each unit are well protected. One Stop offers many ways to make your monthly payments, so if short on time, just call in. And they even offer On-Site moving truck rentals. With all my family's moving of coming and going, the wonderful staff on sight and call center, have given superb customer service, exceptional at each task they perform, and professional. Yes , Sheila and Sal are the best reps for our storage needs. Thank you both for your excellence ! :) read more

We needed somewhere to store college gear for the summer. I called and had the pleasure of working with Sal and Sheila. They were beyond amazing with their helpfulness and patience with my questions. Sal walked me around the facility and explained how everything works. It is a very clean and well maintained property and I love that they have the alarms on the unit. Being from across the country with a student out there for school, I know that there is someone else helping out if there are any questions or issues with getting things packed and secured. What more could I ask for! They are so professional and caring... and I'm so thankful! read more

Definitely recommend!! Salvador was very helpful! Even was able to help me and another customer at the same time. The property is clean. Looks and feels safe. They have alarms and a good gate system. Units are very well priced and I felt comfortable and informed after speaking with Salvador. They even offer locks for a very reasonable price If you don't have your own! read more