It was great, the tour was not what I expected. It was a lot bigger than I thought originally.read more

Jesus (Jesse) is outside and standing, which makes him outstanding…read more Great service clean facility and super easy to book and get storage I was able to get their online promotion for 1 free month

Ms. Arlene and Mr. Greg from the front had the best service Ive had! Super friendly, informative,…read moreand professional. Had no issue with anything during my time using their facility, definitely would recommend!

For 7 months my self storage space charged me for insurance when I had renters insurance, and they…read morehad been given a copy of it three times. The last time I spoke with them, they told me they would not refund that money and they called it a secured lease, which it is definitely not. It's insurance for the unit. Renter beware! They are not honest in their dealings. They will charge you whatever they want And try to lie about it.

I worked online with Robin and she was excellent. She was very helpful and got me set up with a new…read morestorage unit. The process was very easy.

Absolutely, not a good start. Questionable sales tactic…read more If you reserve a unit for a discounted cost and come in to look at the unit first, they will charge you the higher "in-person" rate and will increase it by $20. So what you have to do is look at the unit. Run to the parking lot and then call them over the phone so it's technically over the phone to lock in the rate. What they're trying to do is have you pay for a unit blindly first. They'll offer you "a refund" if you don't like the unit. What have we allowed corporations to do? Dear Lord. Cancelling reservation after reading these other Yelp reviews about break-ins and price hikes. The rigidity of the rep on the phone was already a red flag. Maybe I should thank her for raising it.

We checked in today to our new 5'x 5' storage unit for the summer. My daughter is at college up…read morehere in Fullerton and we didn't want to drive her stuff back to San Diego for 2. 1/2 months! Andrea was super helpful and got us taken care of and put in 10mins! We were able to get to the unit and store stuff all day! The value is great!

Sup friendly and helpful staffing I've had my unit fobiver as test an have never had snybuduse very…read morewell maintained ANdthey made sure to find me a uni within my price range

Joan has the best customer service friendly helpful... the actual place is clean …read more... Thanks for all you do Joan you're greatly appreciated

We had moved cross country and were struggling to find a clean and secure storage facility near our…read morenew home. As soon as I spoke to Jo Ann on the phone I knew we were in good hands. She encouraged us to swing by and see the units in person. What a difference from what we'd looked at prior. These units are clean and secure. There's also plenty of space for an eighteen wheeler to pull in which we needed. Thank you A-American and especially Jo Ann. Moving is stressful and there are so many components to it. We feel safe and secure with A-American.

Reasonable, clean, well lit and friendly front desk. They have a nice discount on first three…read moremonths. Thank you!

First off I must mentioned the humans who work there are awesome...they are professional but not…read morestuffy, they are easy going not trying to up sell you like the other fish moungel motivated expensive storage spaces!! They are straight shooters, cordial, and really good people skills!! Hands down the only affordable place I have found!! There's no bells whistles nor bullshit here, just like i prefer!!!! I'm finally saving 126.00 by establishing my crap here at Fullerton Storage!! So far I'm a happy camper

I been renting a parking space for my trailer for over a year.. Rosa has always been super friendly…read moreand helpful whenever I had questions or need anything.. They keep the facility clean I have never had any problems with my trailer park there. Keep this place in mind ever need a parking space the prices are very reasonable..

Rosa was great. Nice storage facility. Recommend for short or long term needs. Will come backread more

There is rats rummaging through the units here. Destroyed personal items. Communicated with…read moremanagement and nothing was done nor reached out to with the issue.

I have used the Fullerton location storage facility for many years and, having worked with several…read moredifferent managers over time, I was generally satisfied with the service. However, I am extremely disappointed with the recent administrative handling of my account. I properly ended my contract, completely removed all of my belongings from the storage unit, and finished all necessary discussions with the manager regarding the contract termination. Despite this, after the contract end date, the rental fee for the following month was automatically charged to my account. In addition, I later received a billing notice for the rent for the month after that. To receive a refund for these incorrect charges, I met with the manager multiple times and made several phone calls. I was told that the issue would be handled automatically. However, even after two and a half months, I have still not received any refund. I have visited the office several times and attempted to call repeatedly, but it was very difficult to reach anyone. I even sent a written letter directly to the office, yet I was unable to receive a clear or accurate response. Only today was I finally able to speak with customer service, and I was told that the refund could not be processed due to a "key lock issue." This explanation is very difficult for me to understand. For two and a half months, I consistently contacted your office and requested a refund, yet neither the office nor the manager ever provided clear information or explained that the refund was delayed because the unit could not be accessed due to a missing key. It is also hard to understand how Public Storage does not have a master key, or why the unit had to remain locked and inaccessible because of this issue. Even when I offered to personally hire a locksmith to open the unit for inspection, I was told that this was not allowed. Overall, I am extremely disappointed with the service and the lack of clear communication throughout this entire process.

We closed our high end store 3 years ago and trusted this place to protect our merchandise, We got…read morebehind our rent and deprived from entering the units. Upon negotiation with the owner we came up with 7,000 and we were aloud to vacate. Upon opening the units I was shocked and became very depressed. Every box and every drawer was gone through. Many boxes went missing and other items broken. Who ever dd this had authority or was related to the storage since they took their time to choose the items very carefully. This happened over a period of time and it was well planed. I don't recommend this place to any one. **I HAD FAITH IN ALL SIZE STORAGE THINKING MY PROPERTY WAS SAFE** ***THIS IS VERY HARD TO DEAL WITH AND I WANT TO WARN OTHERS***

I was inquiring about a storage unit. The facility is keep very clean and had a large variety of…read moreunits. The gentleman who helped me was Harry. Very professional and friendly. Although it turns. Out I don't need a unit at this time. This would be a very strong consideration.

Recently I need to buy some shipping supplies for one small package and I decided to stop by this…read morepackaging supply shop in Santa Ana. [Parking]: Easy and free parking inside of a business park. [Products]: The shop has front and back areas and I didn't realize customers can also access back / warehouse area of the shop until one of the staff mentioned it. The front area offer smaller cardboard boxes while back area offer larger cardboard boxes, packing peanuts, and bubble wraps. However, I was looking for a small bag of packing peanuts and the shop only offers one HUGE bag of packing peanut for $26. Then I asked about bubble wrappers in smaller size and unfortunately they only offer bubble wrappers in bulk sizes. They don't clearly label prices so customers will need to ask the staff for actual prices. [Conclusion]: Overall this is a nice packaging supply shop for anyone who does e-commerce as a side hustle (bulk packaging supply purchase), but this is not the best shop for anyone who has this one-and-done shipping package as they have no need to purchase bulk supplies - I ended up at my local Walmart store and got what I need for my shipment. Personally I like Box City better, but they don't have any locations in Orange County.

Came here for a few shipping supplies and it did not disappoint! I walked in and immediately…read moregreeted. I was looking for some polymailers in bulk, and the gentleman was able to help me locate those and in the size that I wanted. the prices were very fair and the purchasing process was very easy. They have a lot more stuff in there than it seems. I will definitely be back when I need shipping supplies. Thank you!