It was great, the tour was not what I expected. It was a lot bigger than I thought originally.

Jesus (Jesse) is outside and standing, which makes him outstanding. Great service clean facility and super easy to book and get storage I was able to get their online promotion for 1 free month read more

Best storage facility I've ever used. Managers have been wonderful over the years, including Anita, with her great sense of humor and knowledge. Security is not BS here. Sneak in behind someone at the gate, and expect your unit's alarm to go off, with the caretaker coming by in two minutes. Good pricing, especially for drive up units. Only negative is sand. Place is in the wind belt and you will get sand in the front two feet of your external door unit. Small price to pay for the location, great service and prices. read more

From the moment we walked in, the front office was spotless and well-organized, which already set a great tone. AJ at the front desk was outstanding, friendly, professional, and genuinely helpful. He took the time to show us different storage options and made the whole process easy and stress-free. The facility itself is super convenient. There's a second floor with heavy-duty elevators (up to 5,000 lbs), plus plenty of carts available to move your belongings without breaking your back. On top of that, their pricing beat every other place we checked out, which made the decision even easier. Highly recommend this place if you want clean, convenient storage with top-tier customer service. read more

Richard helped me out. He made my first time experience of renting a storage space incredibly easy. He showed us the units and we were so glad cause the first one we were going to rent would have not been big enough. What's great is they have a promotion where you get your first month of rent for free! Highly recommend coming here! read more

Workers here are very professional and answered me what I asked very kindly. Showed me the cells and explained me all the details.

We looked and looked and finally found a storage unit that a life saver and a keeper! A huge shout out to Richard for being helpful, kind and on point with service! Look no further come here and get a deal for the clutter you don't have the heart to throw out read more

Friendly staff , he takecare we right away . They have promotion so the price is very good deal . Nice read more

A-1 Self Storage - Clean , friendly staff - Self Storage Near Me - Fullerton, California

Spaces are clean and have easy access. The storage is close to my house and makes moving easy.

Today I came in to look for a storage unit and had the pleasure of working with Chris--he was great! Extremely knowledgeable, helpful, and patient. I initially asked to see one unit, then decided I wanted to check out a size up, and without hesitation, he took me right over. Chris clearly explained the pricing, possible future rate changes, and answered all of my questions thoroughly. The whole process was smooth, informative, and stress-free. Great experience and super easy. Highly recommend! read more

Used this location several times. Prices are good and service excellent. Location near to my projects so I'll be using them again in the future read more

Service was quick and efficient AJ was very nice. He helped with me with the Lauck. He showed me how to get in and out of the building and I actually understood what he said. It was very thorough. Thank you so much you guys. read more

A-1 Self Storage - Customer Service is A-1, AJ is super amazing. - Self Storage Near Me - Fullerton, California

Disrespect After an Hour Wait Around 4 pm, I signed my contract to rent a unit at A1 Storage located in Fullerton. I am extremely disappointed with the customer service received during my visit on Sunday November 2nd, 2025. That left me feeling disrespected and honestly belittled. With a busy lobby, the initial employee respectfully asked us to wait at my assigned unit to remove the lock. We waited at our storage unit as instructed, up until 5:00 pm (when the office is closed). When no one showed up, my family member stayed at the unit with my belongings, while I walked back to the office. I walked into the lobby at 5:03 pm and spoke to a different, younger employee, asking if they can open my unit. Me: "My unit # is still locked can you have someone unlock it please" 2nd Employee: "It's already unlocked" (Just coming back from my locked unit, I asked,) Me: "Oh is someone going there to unlock it right now?" 2nd Employee: "It's already been unlocked" Being assured twice about information I knew to be incorrect, it prompted me to end the conversation as it was no longer productive to speak with this particular employee. **I concluded our conversation before leaving the office with "Oh, ok, thank you." As I turned to leave, I clearly heard the same employee MOCK the way I said "Thank you" to another staff member. This kind of unprofessional, petty behavior is completely unacceptable, especially after being kept waiting for so long.** Back at my unit, the employee I spoke to initially was apologetic and explained the issue: another employee unlocked the adjacent unit by mistake. While I appreciate the apology for the error and delay, the experience was ruined by the hour-long wait and the inexcusable mocking by the second employee. While the initial staff member I spoke with around 4:15 pm (a gentleman with a black wedding ring) was incredibly kind and helpful. At first, I was perfectly fine waiting for my storage unit to be opened since the lobby was busy. However, the overall experience as a first time renter at A1 Storage was surprising and disappointing. Customer time and basic courtesy should be respected. I cannot recommend this location. read more

Richard has excellent customer service! He was quick to greet and help me as soon as I walked in and friendly. He was informative and made great conversation! read more

Place was very clean and the customer service was great! Only downside was they make you pay for insurance on your storage space and you have to use (and pay for) their cylinder locks. Overall, a Good place! read more

Richard was very helpful and informative. With a 50% discount of our small 5x5 unit. We were close to closing hours but he was willing to help us out. read more

Very well-maintained and clean! Staffs are friendly and storages were readily available with multiple size options and very reasonable pricing. You get 50% off the first two months. read more

Walked in looking for a storage unit and was welcomed and helped by Richard. It couldn't have gone more smoothly! Definitely recommend!

Richard Gonzalez has great customer service! He let us know about deals we didn't know about. Got our first month free! Right in the heart of down town Fullerton. Check them out. 100% recommended read more

We walked in and got a storage unit in minutes. The team at the service desk are courteous and knowledgeable. Total time from walking in to opening our new storage spot: 20 mins. Richard was awesome. read more

Went to inquire. Aj showed me the ground floor space. Pretty clean area. :) Renting now. read more

Easy peasy! Looking for a storage unit and have questions? Look no further. This place is clean, highly secured, and gives you a peace of mind of storing your items in the facility. read more

After speaking with the professional & courteous property manager I have decided to stay. I shouldn't have let an employee's treatment of me change my views. This place is still nicely managed & appearances are very clean. It's also one of the most price friendly locations. read more

I don't always write reviews..although this was such a great experience I have to share. We were going through some rough times and A-1 storage really made us feel appreciated and taken care of by the staff. Richard , AJ, and Jesus were very helpful and attentive! And the bonus? Awesome rates and exceptional customer service. Highly recommend this storage location. No hassle no BS! Just genuinely good people. Thx! read more

super clean! units are easy access, setup was simple and customer service is excellent! I highly recommend. best location, affordable, it's a no-brainer! AJ is super helpful. read more

Great customer service. Went over all details straight and to the point. Highly recommend read more

A-1 Self Storage - Self storages Opened up my first storage unit. Good people here helped out a lot without being pushy. - Self Storage Near Me - Fullerton, California

AJ helped me and was terrific. He was professional and prompt. He answered all my questions. This place seems like a GREAT and safe place to store your belongings. read more

Richard helped get me set up with a unit and explained how everything worked. I love that there is security and good hours! Process was simple and straightforward. read more

Great service from the front desk. They kindly showed us the rooms we were interested in and help us get the best deal. They have easy access to your units as well as complimentary carts for loading your items. The area looks clean and secure with gates around the facility. Would recommend checking them out ! read more

Jesus Mejia is an excellent Manager at the Commonwealth location in Fullerton, CA. I have been a tenant at this location fur 23 years. Jesus during his time here has always been extremely helpful. Today he was very informative in making me aware of recent changes. Great employee and asset to your company. read more

We went to check out a new unit and Richard helped us out to get a great one. The facility is clean and nice and has easy access to the unit. read more

The front office staff is friendly and professional, and willing to help! The facility is clean and well maintained. read more

A-1 Self Storage - Self storage lots of room - Self Storage Near Me - Fullerton, California

Very good, very well clean, on time, been a customer in the past still looks great Well maintained read more

I've had a great experience with A1 Self Storage! The facility is clean, secure, and easy to access. The staff is always friendly and helpful -- they made the whole process quick and stress-free. I really appreciate how well-maintained everything is and the peace of mind knowing my belongings are safe. Highly recommend! Richard was very helpful!!! read more

Jesus was very knowledgeable and friendly. We appreciate his patience with all our questions and how quickly he got us set up for our new unit. read more

Richard was very informative and helpful. Gave me a heads up of what to expect. A great, clean and safe storage center.

The manager Jesus was super nice to us. We got there confused because we didn't know what to get and he explained in detail the size room, even offered to see it, the guidelines and even offered an offer deal going on. I recommended this place 100%. The staff is really kind, nice, and is a very nice clean place. read more

Rachel was great over the phone signing me up! Great location off a Main Street easy to find and staff was great so helpful! Richard and AJ were so helpful!! Very happy I have my unit here! read more

Our experience was great. AJ was nice, helpful and very customer oriented, which I like since I was in the customer service world for over 30 years. It's nice to see a nice and helpful young man. read more

Great customer service! AJ was a great help! The process to get a unit was smooth and clear, this location is super clean and easy to get around to unit. 100% recommend! read more

A-1 Self Storage - Front office. Clean - Self Storage Near Me - Fullerton, California