amazing service kindly check in with Maritza and Diego. helped me with everything I asked for read more

I love being a Norwalk Self Storage customer. The service is top notch and the facility is well maintained. It is a popular place for all your storage needs. I recommend Norwalk Self Storage very highly. read more

This place is very nice and well kept! I had a recent storage unit in Hawaiian gardens at extra storage on Norwalk blvd. ( owner is nice, one other employee I encounter was nice and understanding.. the others a holes! Are dark and eh... it was ok Now, shooting forward to this your space self storage, units are IMMACULATE!! Very neat and clean. Well lit and very well kept. And I loved the fact that my storage unit wasn't in deep (5x10) it was 10x5 meaning 10 ft in width and 5 fr deep. With a roll up door! So much easier to put things away and also to find anything I may need going forward!! thank you so much your space!! Keep up the good job!! Oh! And before I forget... the girl at the front desk!! Give her a raise!! She's amazing! I can't remember her name, but she went above and beyond for us. Thank you so much read more

Let me start with it was a holiday weekend and I still received the best service I could ever ask for. The place is very clean and well kept. I only talked to one person and she really made it the best experience for me. I've helped friends with storage units and have seen other places but the price and what you get you can't find anywhere else. Thank you guys for making times like this more manageable thank you! read more

Been having my storage here for a little over a year and honestly I can say that I highly recommend this place If you're looking for a storage. Staff is great and very helpful and this place is always clean no matter what day or time I go. Very reasonable and decent prices for the storage. So if you're looking for a storage in or around the Norwalk area, this is this place for you. read more

Spoke with Kat over the phone very helpful in helping us get the unit we were looking for, we highly recommend to anyone who need a storage unit. read more

Rented a storage. Service with the receptionist was great. Thank you Vanessa!! Bathrooms are clean all around the business was neat clean everyone is very friendly!! read more

Love this place it's clean storage inside and outside the employ's are so helpful and nice

Great place to have a storage and safe and clean thank you so much for great customer service

This place is awesome! The staff is so helpful and polite. I needed to rent a unit and made an appointment. I didn't know what size I needed, but the young lady took me around and showed me options and was very patient. I ended up getting a 5x10. I have had them for 4 months now, and they are still awesome! The security system is awesome. If you don't put your code in on the way in... when you unlock your unit, alarm goes off. (I only know this because I accidentally did it once) The staff is so helpful and friendly. Vanessa and Carol are usually there if I need anything, and I recommend this place to everyone! read more

Your Space Self Storage - Norwalk - Storage - Self Storage Near Me - Norwalk, California

Carol made renting a unit so easy for us... from the first phone call with her. She is friendly and informative. She is a true asset to your company. Thank you, Carol! read more

Is the second time renting a storage from this great place, it is clean, good prices and in good location Love it read more

Look no more you have found your storage space only at Norwalk Self storage unbeatable prices, amazing staff the cleanest units available!!

Was looking for a nearby good quality and clean facility decided to check out this self storage place and "wow" never expected to be greated so kindly and professionally..Vanessa was so kind and very informative and professional, she answered all of our questions and showed us the premises, she spoke Spanish and English and it made my mom more comfortable...definitely worth it read more

Pop, Lock, & Drop It Welp, maybe not in that exact order. You POP in, DROP it all off, & LOCK your unit up. Seems about right, ehh? Your Space Self Storage is a worthy facility to patronize when you decide that you need a little extra space to store some of your hard to part with items and other valuables. The location is OKAY but you'll be able to breathe a little better with their lovely exterior, clean environment, and security presence. I've owned plenty of storage units during my days but this one is clearly the best. They had a good deal online that gave me nearly half off my first three months with them. Score #1. They also have clean, straight interior walkways that are well lit (at least mine is anyway). Score #2. I've had crazy units in the past where I had to twist and turn to get to my unit. Not fun especially when I have to turn on several timed-lights to get there. Assistance is cordial and I have yet to encounter a problem with them. No complaints from me! read more

From all the storage places I been looking at by far this one was the best one, Facility looks amazing great upkeep. Great customer service thank u Carol for the smooth transaction we are very happy and pleased. Also thank u John for the tour read more

Wow I was met by the two sweetest girls Vanessa and Raquel they were very informative and professional the storage units were super clean I would highly recommend this storage place . Price was very reasonable compared to most storage places read more

I like this place; also I like to say this was a easy process and amazing looking facilities. The customer service was amazing showed by Mrs Carol of explaining all the details of the unit.As well Angela showing me around. I feel so happy to be securing my precious items in storage. Thanks read more

Excellent customer service! Employees are on point! Higley recommend this place to secure your personal belongings

I would give 5 stars for price, amenities, cleanliness, and friendly service from most of the staff. There was some confusion on how yelp coupons work at first, but the company immediately took control of the situation. No matter what the situation is, the management will do whatever it takes to reach out to their customers and make things right because they care about their customers and prospectives. The storage spaces are clean and air conditioned. And I have yet to worry about smells or traffic jams in the vicinity. read more

Karla C. Gave my mother the best experience today that she had to call me and tell me to do "one of those little reviews things you do on yelp" Thank you Karla for being so helpful today to my mother, she really appreciates it!!! read more

I've been here for a few months and initially liked it. One day coming and I opened my storage I see rat poop everywhere. I DO NOT have food in my storage. This immediately upset me knowing I have my business inventory and my late brothers personal belongings that cannot be replaced. I was told on Friday to come till Tuesday to speak to the manager. There is poop everywhere in my unit. I walked around the hallway behind my storage and seen more which was beyond my belief. How has management not seen this? It's more than obvious. Do they not have employees walk the storage units to make sure everything is okay. This is not one rat but MANY. I just don't know how this has gone unnoticed makes you question if your belongings are even being kept safe. THE RAT PROBLEM NEEDS TO BE FIXED! Paying almost $200 a month to have this problem is not ideal. I hope other members belonging haven't been damage by this. Found another review from 2 years ago that they had rat problems s read more

See all

I came in to ask to do a transfer to a bigger unit and the personnel that worked on Friday where of no help to me!! The two woman in that office where very rude!!. They wouldn't help me! All I wanted was information on a bigger unit, they were too busy doing something else - which looked like nothing to me. I feel that if I am a customers I should've been attended to no matter what was going on in the office. The bottom line was that they told me that if I didn't like the information they gave me that I could go look for another storage place somewhere else!! Can you believe that! After that comment, That's what I did! so please be careful anyone who reads this review so you don't get treated the same way. PS - I was not going to write a review but the more I think about it the more angry I get I don't want anyone to be treated so disrespectful! read more

great place to keep your belongings safe. Facility is very we'll taken care over and staff is great..

I will start by clarifying that a 4 star qreview is given because of the corporate representative that called me after a terrible end to renting from this particular facility. My family and I moved to California and needed storage so we read reviews and checked out different facilities. We liked this place because it was clean and had better security than others. The staff was not amazing from the beginning, even a little rude depending on who you spoke with. Long story short we ended up not staying in California and moved to Texas (I know, big difference!) so my wife and I flew to California, rented a car and hotel room for 4 days. The moving company which will also be reviewed shortly had arranged after some difficulty to meet us on Saturday at the storage place. We stopped in on Friday so I could arrange some things in the unit for easier moving and stopped in the office to speak to Carol the manager about the move. She said no semi-trucks allowed in the storage facility but a box truck was fine. The moving company showed up in the afternoon with a box truck but were not allowed to bring it through the gate because the maintenance man said it was too long!! I was furious, I explained that Carol (who was off on Saturday) had approved of this the day before and he said he overheard the conversation. Okay, so why wasn't I (the paying customer) given detailed information about a size limit? These people treated me so disrespectfully during this interaction that I was ready to walk away and leave my things if it didn't include sentimental items. The maintenance guy even went as far as to tell the driver of the truck, "if you feel so much compassion for this lady then don't charge her extra to walk the 110 ft to carry her belongings to the truck that you have to park outside the gate". The maintenance guy then proceeded to wash and clean his truck and boat for the truck hour and a half which he probably pulled through the emergency wide gate behind the building that I was informed was only for fire trucks. The front office girl was probably his daughter or cousin, not helpful either, and even a bit flippant. It was a "I don't care this is your problem" situation. Also frustrating was that the maintenance guy and front office lady said that big trucks can cause damage to the gate and buildings but the moving truck had already followed a customer in before we arrived without damaging anything so my moving company driver said I will give you my insurance info now so you can make a claim if I damage anything...still not allowed in the gate. We were charged an extra $380 dollars for the moving company to walk our things to the truck. I contacted the main or corporate office and was called back by Ben who happens to be the best part of this experience. He listened to my experience, apologized, assured me that better communication will be the result of this debacle and offered a refund to offset some of the moving cost. This is what a good leader does, review the problem and make changes to prevent a terrible experience for future customers. So the moral of this loooong story is bring a box truck shorter than 26ft if you rent a storage unit from Your Space!! read more

Warning STAY FAR AWAY FROM THIS PLACE! From Bums To People Living Here At night do not leave your valuables here !! I have been renting for over 5 years here then the office manager develop'd a personal issue with me being on property often to check on my things and made it her personal mission to evict me even with rent paid! Two face customer service here highly disappointed! How else can I watch my things if I can't visit my storage as necessary.. This is an updated review ! After I learned what type of management was here.. never again 1 star read more

Never trust their word on the phone, they do not give you the whole truth. Their offer is valid for three month or more. Cheap and almost not professional. read more

I appreciate to Marie Estada. She is always nice and kind. Her customer service is great. She is the best customer service. read more

This place is very clean, lot's of light within the unit. management is very helpful. promotional price is competitive with other storage place like the popular Public Storage. prices after promotion is fair compare to others. I recommend this place to my friends and followers. read more

See all

Best deal in town hands down. First 3 months $139/month for their biggest outside space 220 Sq ft, month to month. Great service from the sweet Carla! She spent time explaining everything, letting me take my time to photograph the space to get approval from the boss and not getting annoyed at all while I stayed on the phone for awhile. She even let me pick my own access code too :) read more

I called and spoke to a very helpful lady named carla enciso. She was a kind and well informed manager She answered all my questions to my satisfaction. I got a great rates for 3 months I'll recommend your to ALL who are looking for a clean storage.THANK YOU.! A happy customer. read more

Carol,the manager, deserves her stellar reputation. She and her staff made renting a storage space efficient and easy. When you have an elderly parent who takes a turn for the worse, the stress impacts you in many ways. We needed to find a place for Mom's things quickly and the people at this storage unit were more than accommodating , they were compassionate. Carol particularly is that rare combination of professional and personable. You know that you are in good hands. read more

I have been a customer for about 3 years now, and I'm completely aware that you are not allowed to live in your storage unit/Parking. But it has come to my concern that the washing machine guy has been living in his trailer for years. I'm only mentioning this now because I am completely unsatisfied with the maintenance guy, He is so, Unprofessional, Rude, and Unhelpful. I'm more than sure that the manager is friends with the washing machine guy since I always saw them being friendly with each other. He does whatever he wants there. I am just letting you know this now since I have moved out of the facility. Check your cameras and you'll find out. Thank you and have a nice day. read more

Carol was great and easy to work with. Explained everything throughly and took her time with any questions we had. I felt secure in my decision to store my belongings here! read more

Went in today to rent a storage and the ladies were awesome they were very helpful got my unit in less than 5 min I'm very pleased by the service!.amazing prices totally worth it -Fernanda read more

Before I get into the pros & cons of this business, I would love to say how much I LOVE JOHN, who I believe is the groundskeeper. 3 stars for YSSS & 4 because of John (He's 5 stars!). He is incredibly kind, helpful, & sweet. The day I was moving my stuff out (after being a client for 5 years) the company locked me out (prematurely). Carla, the worker who was inside said she'd let me in, but said it was up to me to figure out how to get out because it was time for her to clock out. John, was very kind and helped me get out. He has been there for as long as I can remember and is always so helpful, especially when he lends out the dollies & carts. Always smiling & polite. Great guy. We need more Johns in this world. Here are the pro's & con's followed by my story. PROS: JOHN!!! Options to have a room inside an air conditioned building. Clean. Electrical outlets near storage rooms. ( Mine was right next to one.) Dollies & carts available to use while facility is open. Big elevators that can fit many items and furniture pieces. Donation bins for clothing on the grounds. CONS: 7-10% rent increase EVERY year. Inaccurate information given over the phone. Personal codes to get in AND out building. Keypads to punch in codes are not car friendly (most of the time you have to get out or use a long pen to punch in the numbers). Hours are limited and they usually close at 7pm, which is a little early considering many day jobs are over around 5:30pm. No trash cans or recycle bins near or inside the buildings. ( this one REALLY bothered me) My personal story: I chose this location because it was very close to my house at the time during the time I was living in Norwalk. I rented a room that was inside of a 2 story building (building I). It was a 7 x 10 and was very clean & roomy. On a hot day it wouldn't be very hot inside. I don't know if it was air-conditioned because it didn't feel cold and chilly, but def cool. On days I had school at Cerritos College I would often head to my storage facility with french fries & a sundae from McDonalds & set up my laptop and watch Netflix. I had an office chair and a dresser in there so it was a nice set up. I had free data, so I wasn't using their wi-fi. That would of been a cool perk! Anyways, every year they would hike up the rent. I initially started in 2013 with a bill that was less than $100. It is now May of 2018 & my bill ended up about $130. My dad recently moved from Temecula to Downey & said I could keep all my storage stuff at his house since I had returned to grad school and had been trying to find ways to save money. He told me he would be aiming to move during Memorial Day weekend in May. So, in April I called Your Self Space Storage (Norwalk) & spoke to Carla? Carol? & told them the situation. She told me that I need to give a 2 weeks notice when I am ready to move out. The most important question I needed to ask was whether or not I needed to pay for May's rent. When I asked she looked up my personal account. She told me that my bill was due on the 19th of every month & the company gives an 8 day grace period to allow you to pay your rent before assessing any late fees. She told me if I could have all of my stuff moved out by the 27th then there was no need to pay. I was happily surprised. So, on May 14th I called and gave my 2 week notice, they asked when my stuff would be gone and I told them by the end of May, on Memorial Day weekend I would be packing and making trips to take all my stuff out. On May 25th I went to take my stuff out and when I went in to punch in my code I was denied access to enter. My 2 weeks hadn't even come yet (technically it was Day 11) & they already locked me out (I'm assuming because the 19th past and my bill wasn't paid - but the 8 day grace period would have been on the 27th). When I went to tell them that I was locked out and needed help getting in because I was moving out, I was met with attitude and questioned with why I haven't paid. I explained what the lady on the phone told me and the lady in the office (Carla) looked at me like I was crazy or making this information up. Instead of trying to be helpful she just tells me she'll let me in but I had to figure out how to get out. She ended up forgetting to let me in and another car let me in as Carla close the office gates to leave for the day. It took me 2 days to get all my stuff out and when I came back on a Sunday (when the office was closed) I was like GREAT how am I going to get in??? Well, I figured my code was made up of my storage number and the number of the letter I was in. Letter I = the number 8. So, I typed in someone else's storage number in my building and hoped for the best. First time I failed, & second time I succeeded. So thanks Ricky in 2**!! If Carla would have given me a temporary pass or asked how long I needed,etc I would have been happy with my 5 years of service. Unfortunately, it just left me with a bad taste in my mouth. read more

My husband and I searched for a few months for a clean and safe Storage Facility in the area that was reasonably priced.  We came upon Your Space Self Storage in Norwalk and gave them a call - Karla was very helpful.  I met with Karla to rent a unit and she was very helpful and courteous.  She showed me the unit and explained the features they had at the facility - I liked the security features and the cleanliness of the place.  We were fortunate to come across a special they were running, so took advantage of the 50% off 2 months.  We have moved our things in over the last week and have found everything to be great. read more

Been here for 5 years and had to downgrade today and had a great experience doing. Everyone was very helpful and things went very smooth. Great place to store your things and they work with you and your needs! read more

Super clean and friendly staff. I feel like this is a place where stuff you want to store should live.

Really friendly and professional management and staff. Nice team. Emma is great! Safe secure and clean. Been very happy so far. A bit loud during remodel but now with the new units everything is much improved. read more