Great customer service, stress free move in! Close to freeway, best price in town! Thank you storage outlet.

We received a call from the Sheriff's Office informing us that our Toy Hauler had been broken into and that all of our belongings inside--including our side-by-side--were stolen. The storage facility never attempted to notify us of the break‑in, is refusing to provide access to the security footage, the owner will not answer the phone, and the front office staff will not disclose their insurance information. According to the police report, the thieves entered the facility at 5:50 a.m. The on-site patrol ends at 5:00 a.m., and the front office does not open until 9:00 a.m. The thieves clearly knew the facility's vulnerable window, raising concerns about a potential inside job. They used a grinder to cut through the steel gate, broke into our Toy Hauler, stole all of our property, and drove away in our side‑by‑side through the adjacent riverbed. Although the facility refuses to release the video to us, the Sheriff stated the footage is too dark to identify anything except sparks from the grinder. The gate area is poorly lit, making the cameras ineffective, and the gate is not alarmed. We were not the only victims this day. The gate was cut in three additional locations that same night, and other tenants had bikes, jet skis, and trailers stolen. These Yelp Reviews show a long history of similar break‑ins from 2016-2026, often involving thieves cutting the gate during unpatrolled hours. Despite this documented pattern, the facility has made no meaningful security improvements--such as adding alarms, proper lighting, or staff coverage during vulnerable hours. This repeated pattern of neglect strongly suggests ongoing facility negligence and raises reasonable concerns about potential inside involvement. read more

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Registration is fast and easy. The staff is very friendly and prices are reasonable. I was there as soon as they opened and was attended promptly. read more

We needed quick storage and for it here the service was fast. Maria helped us in a jam. Thanks Maria

Very good service, clean and good price, nice staff, very good location, next to the freeway 605

Great price and fast process! I'm glad I found it nearby in the area! The custom service is nice

We needed a storage in a hurry and this storage place is able to assist you without an appt. It was very convenient. I'm happy with the service. read more

Great, fast & easy service at this location. Very affordable & easy access with good prices. Value is very great for the area (: The service requested was great (: read more

Recent went to rent a RV spare. Staff was super friendly and property really taken care of. Onsite dump, ice machine, and high pressure wash. Not many places have that. Highly recommend this storage. read more

Excellent service. Nice people. Was nice to show us around. Unit was a nice size. Had discounts on locks

Really nice place! would definitely recommend! the staff were really nice and helpful!

Really nice location! The people in the front were extremely nice and helpful! Definitely reccomend!

Nice private location. Clean property's Staff was helpful and showed us unit before deciding to rent also answered all our questions.

My trailer got broke into 3 times and they don't do anything about it. Then they raised the monthly amount.

The girls in the front are so nice. Marlene was so nice and patient answered every question. Facility is clean.

They are a little expensive. The spaces are not super wide. The people in the front will help you back up. My space is covered. They also have a wash place. I was told they have a dump station. I have not seen it. So, for what you get the price is ok. It is a big place. read more

I had a great experience with Storage Outlet. The facility was clean, well-maintained, and felt very secure, which gave me peace of mind. The staff was friendly, professional, and helpful throughout the entire process, from move-in to answering questions along the way. Access was easy and convenient, and the units were exactly as described. Overall, Storage Outlet made storing my belongings simple and stress-free, and I would definitely recommend them to anyone looking for reliable storage. read more

Great costumer service I recommend this place to anyone who's looking for a storage very clean as well

Good costumer service...very quick and easy to rent from and good location with good storages

Great place to store .would diffinitly recommend this storage to other people .clean great customer service

Excellent customer service, prices are affordable . And maintenance is always good . Very satisfied

I had my storage here for two years and in the past nine months my storage unit has been broken into twice this last time the thief took absolutely everything in my unit. There's poor communication with Maria the manager she thought I had moved out why not call to confirm They need to upgrade their camera system and need to be more vigilant about what happens in that facility, I do not recommend anyone to keep their stuff here at all. read more

If I could give 0 stars I would. I had a court order granting me access to units that were in my husbands name. My husband refused to grant me access violating the order and when I explained to the storage facility they didn't give a shit. My husband also stopped paying so the units were going up for auction today. I just found that out last week when my husband added me as an alternate contact to try to make me pay the outstanding charges $3400!! I was just trying to get some sentimental items. I showed up to the auction to talk with the person who purchased the units. I also asked the manager and owner for something in writing stating that my husband told them he would not give me access. I showed them the court order. The manager Maria was not helpful at all, The owner Tim was a complete dick and said I'm not a tenant, I'm not allowed on the property or to call them and he's not going to explain anything to me. I explained the situation and that I just wanted something in writing as now I've lost all my stuff because my asshole husband violated a court order. He refused to put it in writing and said to not contact them again. read more

We were in a sudden need to store some boxes. We were helped right away and made it back just before the office closed at 6 pm. They don't take cash but they do take debit , money order, credit card and checks. They sell boxes, bubble wrap and tape. In case you are u prepared and need to secure your items safely. read more

Really fast helpful service and staff! Highly recommend. They sell locks and boxes which is very convenient!

Marlene was great. She took the time and opened various storages for me to review. She was patient and truly helped me through the process. The facility itself is quite large. It seems quite secure and in wide use. I strongly recommend this space. read more

Great staff very safe. Hours a little short. That may be the policy in this location. Clean professional and polite. Who could ask for anything more. read more

Been using this place for over 7 years. Friendly staff and easy to work with. Would recommend.

Fast service good price . Very helpful and answered all my questions. The space was near the entrance which was very convenient. read more

This was my first time ever needed to rent my own storage unit- not to mention I arrived 1 minute to closing. Nicole, the representative made it so smoothe and easy for me to choose, understand, and provided all needed info while proving excellent service. I have never had workers give great service at closing, This speaks volumes on the kind of investments the company is making in passionate workers like Nicole. Let me know when you are done with her, we will hire her in a heartbeat. Thank you Nicole. You made our day. read more

We rented a covered space for our RV in 2018. Since that time, our catalytic converter, the RV, and almost 100% of the contents have been stolen from the yard. The first incident occurred in 2021, during the pandemic when the catalytic converter was stolen. Given supply chain issues, it was extremely difficult and stressful to find and replace the catalytic converter before we left for a cross-country trip. In December 2023 the RV was stolen and almost 100% of the contents were removed. Fortunately, LAPD found our RV. We are in the process of getting the exterior and interior damage fixed and the contents replaced. This has been a long, stressful, very expensive, emotionally draining process that has taken our vehicle out of commission for at least three months. The theft of our RV occurred because someone cut the chain-link fence to access the yard, tampered with the door locks, and used something like a screwdriver to start the engine. The thieves cut the chain that powered the entry gate, drove out, and returned to steal another vehicle! This occurred around 3:00 am when there was supposed to be personnel on duty patrolling the yard. Initially, Storage Outlet was accommodating as we were given a 2-month reprieve on our rental fee, but when we asked for an extension for another month, we were denied. Additionally, in considering whether to continue to use Storage Outlet, we inquired whether any safety and security improvements had been made such as alarming the gate with an audible or silent alarm, we were told that nothing had or was going to be done! We are not the first people to complain about the safety and security of Storage Outlet. Having learned that no security improvements will be made, we found another arrangement that is more secure and costs less per month. After all we have been through, I would never use Storage Outlet again. read more

Excellent customer service, Well knowledgeable. Location is best in the City of Bellflower, Ca. read more

Small storage place but so well worth it!! It's clean and well maintain! Plus I love the easy access to each unit. The staff is very nice and respectful too. I have about 3 storage units here and I highly recommend read more

Thank you Nicole. For conducting yourself with professionalism for the multiple times that I called in asking questions I've used this storage unit in the past, and every experience has been seamless. read more

Marlene is amazing. Definitely the best customer service and the value is incredible. Thank you so much for making this easy.

A very dishonest place. I had agreed to come down and review a rental space for my R.V., With the Manager(Maria). I arrive to review the space with the manager and I agree to rent. As soon as I return to the office, I am told I can not rent the space since someone had just rented it. I then tell the manager, "I do not understand?, I just reviewed the location with you, and have agreed to rent it". The manager then informs me that their website takes priority over the rental locations. I then tell her, " what's the point of bringing me down here to review a location?, and then tell me I am not allowed to rent it. This was a total waste of my time, This location is very disorganized. I would like to have someone reach out to me to resolve this issue. read more

Great and friendly customer service. Maria was very helpful and respectful towards our needs.

Great service and location. Easy access off the freeway and located close to my home and business. Very safe facility. Would recommend to a friend! read more

Storage outlet is a great value and features great convenience with drive up units and security cameras.

I had a quick and easy experience signing a lease for a new storage unit. Great service and prices.