Came here a few months back. Evelyn was at the desk. She was very helpful and patient, being that…read moreI had never rented a storage before and wasn't quite sure how the whole sign up process worked. She explained everything and took time showing us various units that were available. The property and units are clean and secure. Every time I've gone in to make a payment, the staff has always been friendly. We recently downsized to 5 x 10 and once again the staff was very accommodating in showing us the units that were available. Thank you Evelyn and the rest of the staff for your helpfulness. I highly recommend this storage facility.

Five stars for keeping it simple. The office is spotless, well-organized, and stocked with all the…read morepacking gear you'd ever need. Fast service and zero hassle

Thank you so very much for your amazing service I really appreciate how you handle my property with…read morecare !!! I absolutely recommend Lakewood self storage to anyone looking for great service :)

Stephanie was a great help in helping me select the perfect unit for my storage needs.read more

I've had a great experience with facility. It's clean, secure, and well-managed--but what really…read morestands out is the customer service. Jose, one of the staff members, is absolutely the man. He's always friendly, professional, and genuinely helpful. Whether it's answering questions, helping with access, or just making sure everything runs smoothly, he goes above and beyond every time. You can tell he takes pride in his work and actually cares about the customers, which makes a huge difference. Honestly, it feels like he's carrying the weight of the whole team at times--and he still does it all with a smile. Huge thanks to Jose for showing up every day with a positive attitude and making the experience so much better.

I've been with Storage Quest for about 3 years now, and the experience has been consistently great…read more Jose and Mark are always friendly, professional, and helpful whenever I need anything. They take the time to explain things and genuinely care about their customers. The facility is clean and secure, and they also have push carts available during office hours, which is super helpful if you have big items and don't have a dolly. Another big plus is that they have a bathroom on-site, which you don't always find at storage facilities. Overall, great service and a great team highly recommend!

This storage center has all you need: a variety of sizes to rent, an extremely helpful staff, and…read moreclimate-controlled, indoor units. I am using this location for the second time because of my great first experience, and I'm happy that I did. Daisy is very knowledgeable and will do her best to find a space that suits your needs. I appreciated her help with all my questions. A valuable employee, indeed. Thank you Daisy!

I was a customer at this facility for well over a decade, until about 3 years ago…read more Watched the rates go up exorbitantly & steadily, the service slowly decline year by year, and the front desk employees become surly and apathetic. Example: one time I watched 2 employees posing out on the lawn, taking 'glamour pics' for a couple minutes, while another customer and I were waiting at the front desk for service... Then my unit was broken into - the perpetrators were able to push the roll-up door off its' track and force it up a couple feet, then grab everything within reach. So this business can talk all they want about security and on-site cameras, but MANY parts of the facility do not have camera coverage, and if something does happen they will be very uncooperative when it comes to allowing police to access footage when you file a police report. I had to plead with them for multiple days before they would finally allow police to view the tape before it 'timed out.' Beware these guys... Been with the Extra Space Storage on Carson Blvd in Hawaiian Gardens, about 2 miles away, for 3 years now, and they are flawless...

Recent went to rent a RV spare. Staff was super friendly and property really taken care of. Onsite…read moredump, ice machine, and high pressure wash. Not many places have that. Highly recommend this storage.

Excellent service. Nice people. Was nice to show us around. Unit was a nice size. Had discounts on…read morelocks

They NEVER answer the phone! I guess it's fitting since they're also NEVER in the office during…read morebusiness hours. I paid on my bill on the app, yet it's not showing. It's showing in my bank account though and that's what I'll be using to prove it's paid. This could have all be resolved if someone actually worked there.

Update: Poor communication skills…read more No one told me this location specifically has you come back into the office when you're using your unit for the 1st time. So they had me sign up, checked my ID and had no issue charging me and now that I have my things I don't have access to the gate. Oh and of course it's after their office hours, so I call the Emergency Access. Nope couldn't help me and that's how I found out I have to come in with an ID again.... No phone call, no no voice message, no email, I even checked my junk folder just in case I really missed something. So now my things are stuck in my car. Irritated at the situation is an understatement. Poor communication skills. It's almost the end of the month and I still have no access to my own unit, that's been paid for. Ludicrous

This place is very nice and well kept! I had a recent storage unit in Hawaiian gardens at extra…read morestorage on Norwalk blvd. ( owner is nice, one other employee I encounter was nice and understanding.. the others a holes! Are dark and eh... it was ok Now, shooting forward to this your space self storage, units are IMMACULATE!! Very neat and clean. Well lit and very well kept. And I loved the fact that my storage unit wasn't in deep (5x10) it was 10x5 meaning 10 ft in width and 5 fr deep. With a roll up door! So much easier to put things away and also to find anything I may need going forward!! thank you so much your space!! Keep up the good job!! Oh! And before I forget... the girl at the front desk!! Give her a raise!! She's amazing! I can't remember her name, but she went above and beyond for us. Thank you so much

I love being a Norwalk Self Storage customer. The service is top notch and the facility is well…read moremaintained. It is a popular place for all your storage needs. I recommend Norwalk Self Storage very highly.

I absolutely give this young man Joseph G a ten star. I lost my husband in 2024 then my mom 2026, I…read morewasn't thinking straight and if Joseph didn't remind me with the courtesy calls I might have lost my space. Anyone who has lost a loved one we forget everything. This area is secured with cameras and gated. Joseph G. has a heart of gold he is always willing to answer all your questions without hesitation. To the owner of paramount storage space, I appreciate you taking the time to hire excellence employees and you have a happy satisfied customer, Joseph G. has excellent knowledge in his work. I will diffenitly refer my friend's and family. Thank you Sally G. "Not related" Oh, I also upgraded to a bigger storage last month. Joseph G. helped find a space within my monthly budget. Very happy.

Good stuff, Clean place,…read moreSecure facility, Friendly staff. Cant ask for more from a self storage site. I've rented with others in the past and Extra Space seems to be the go to.

Jocelyn was super helpful in moving me in to my new storage unit! They offered me a few different…read moresizes to find the perfect fit and I got to look at several options. The space is super clean and organized. The office was also very professional. I appreciate that they have lifts, carts, and a gate for my convenience. Everyone was really nice and easy to work with. I'm really happy with this space and can tell that it's the right one for me!

They are a total scam. Shortly after moving in they will dramatically increase your monthly fee…read more Classic bait and switch scammers. Stay away.

I did a bit of shopping around for a storage unit in my area. I'm very pleased to have chosen…read more Stor It in Downey for my storage needs. The process was smooth and the staff was pleasant to work with. Aden was a knowledgeable and attentive employee. Thank you guys!

Great place to keep your things safe....always very helpful... and the facility is always kept very…read moreclean..