Came to this storage facility was really pleased and surprise on how clean it is. They have a…read morelittle bit of parking in front and next to it is a big car dealership. Plenty of parking there as well. Storage facility is pretty big inside where the units are and is really clean ,well labeled and easy to find units. This location does have an office and staff on site, They are helpful and easy to access if needed , store unit price is not bad and a great payment plans. They even have remote access on phone to get through access gate.

Norwalk Self Storage is a place I'm glad to continue store my excess items with helpful and…read morefriendly staff that I can trust and rely on.

Good place to rent, clean, good customer service. Been…read morerenting for 5 years. Evette

Came at here early to access my new storage , no one is in the office until 3pm! Must be taking a…read morelong lunch!

I can't say enough great things about this location! The staff here are truly exceptional -- always…read morekind, compassionate, and genuinely friendly. Elena is an absolute standout. She greets every customer with a bright, warm smile that instantly makes you feel welcome. I've had a unit here since October 2019, and every single visit has been a positive experience. No matter why I stop by, I'm always met with helpful attitudes and a real commitment to making sure my needs are taken care of. And the cleanliness? Outstanding. In all these years, I've never seen a single insect -- no roaches, spiders, ants... nothing. My unit stayed spotless aside from a little dust, which is incredible for long‑term storage. If you're looking for storage space, I HIGHLY recommend this location. They offer a great variety of unit sizes, and the service is truly top‑notch. You'll be glad you chose them.

I needed a space today by 4:00. The customer service representative was EXCELLENT! Find me a…read moreunit, explained everything very clearly. Repeated when I asked her to. She was so polite and did not rush me. My unit is just right. Thanks for the clear directions and location of my unit. Thank you for 1st month free.

Great customer service, stress free move in! Close to freeway, best price in town! Thank you…read morestorage outlet.

We received a call from the Sheriff's Office informing us that our Toy Hauler had been broken into…read moreand that all of our belongings inside--including our side-by-side--were stolen. The storage facility never attempted to notify us of the break‑in, is refusing to provide access to the security footage, the owner will not answer the phone, and the front office staff will not disclose their insurance information. According to the police report, the thieves entered the facility at 5:50 a.m. The on-site patrol ends at 5:00 a.m., and the front office does not open until 9:00 a.m. The thieves clearly knew the facility's vulnerable window, raising concerns about a potential inside job. They used a grinder to cut through the steel gate, broke into our Toy Hauler, stole all of our property, and drove away in our side‑by‑side through the adjacent riverbed. Although the facility refuses to release the video to us, the Sheriff stated the footage is too dark to identify anything except sparks from the grinder. The gate area is poorly lit, making the cameras ineffective, and the gate is not alarmed. We were not the only victims this day. The gate was cut in three additional locations that same night, and other tenants had bikes, jet skis, and trailers stolen. These Yelp Reviews show a long history of similar break‑ins from 2016-2026, often involving thieves cutting the gate during unpatrolled hours. Despite this documented pattern, the facility has made no meaningful security improvements--such as adding alarms, proper lighting, or staff coverage during vulnerable hours. This repeated pattern of neglect strongly suggests ongoing facility negligence and raises reasonable concerns about potential inside involvement.

Stephanie was a great help in helping me select the perfect unit for my storage needs.read more

Thank you so very much for your amazing service I really appreciate how you handle my property with…read morecare !!! I absolutely recommend Lakewood self storage to anyone looking for great service :)

I was a customer at this facility for well over a decade, until about 3 years ago…read more Watched the rates go up exorbitantly & steadily, the service slowly decline year by year, and the front desk employees become surly and apathetic. Example: one time I watched 2 employees posing out on the lawn, taking 'glamour pics' for a couple minutes, while another customer and I were waiting at the front desk for service... Then my unit was broken into - the perpetrators were able to push the roll-up door off its' track and force it up a couple feet, then grab everything within reach. So this business can talk all they want about security and on-site cameras, but MANY parts of the facility do not have camera coverage, and if something does happen they will be very uncooperative when it comes to allowing police to access footage when you file a police report. I had to plead with them for multiple days before they would finally allow police to view the tape before it 'timed out.' Beware these guys... Been with the Extra Space Storage on Carson Blvd in Hawaiian Gardens, about 2 miles away, for 3 years now, and they are flawless...

Here today talking with Daisy and Dy at this storage facility. Have to tell you all, when we walked…read morein- the place smelled so clean I was amazed. Daisy was so helpful with all the information about the unit in question. Thank you for all your help and making this process so easy. We will definitely refer others here if they need a storage facility near Cerritos. Thanks again.

This place is great very clean and safe storage the staff is very professional and knowledgeable…read morewith everything they told me about the storage unit. The price is in a reasonable rate per month. Great location. You should definitely get a space here in Santa Fe Springs secure space self storage.

MICE! MICE! MICE!…read more If I could give zero stars I would. Very disappointed in the overall condition of the property. I went up to my unit on the 4th floor and found a heavy mice infestation throughout the entire floor. The minute I stepped out onto the elevator you could immediately smell the urine and dead rodents. Not to mention the traps are out in the open and exposed for all to see. Not only is this severally unsanitary but also very careless my management and Orkin their pest control provider. The mice were sitting on the traps long enough to begin decomposing. Will be closing my account this month.

Great service! Evelyn was very helpful. Was able to rent and store same day. Very clean and well…read moresecured facility.

Came here a few months back. Evelyn was at the desk. She was very helpful and patient, being that…read moreI had never rented a storage before and wasn't quite sure how the whole sign up process worked. She explained everything and took time showing us various units that were available. The property and units are clean and secure. Every time I've gone in to make a payment, the staff has always been friendly. We recently downsized to 5 x 10 and once again the staff was very accommodating in showing us the units that were available. Thank you Evelyn and the rest of the staff for your helpfulness. I highly recommend this storage facility.