I absolutely give this young man Joseph G a ten star. I lost my husband in 2024 then my mom 2026, I wasn't thinking straight and if Joseph didn't remind me with the courtesy calls I might have lost my space. Anyone who has lost a loved one we forget everything. This area is secured with cameras and gated. Joseph G. has a heart of gold he is always willing to answer all your questions without hesitation. To the owner of paramount storage space, I appreciate you taking the time to hire excellence employees and you have a happy satisfied customer, Joseph G. has excellent knowledge in his work. I will diffenitly refer my friend's and family. Thank you Sally G. "Not related" Oh, I also upgraded to a bigger storage last month. Joseph G. helped find a space within my monthly budget. Very happy. read more

They are polite,courteous and well knowledgeable about any questions you may have for them. The location is very clean and quiet, Felicia the manager for this location is very helpful, Her service was nothing less than perfect. I definitely recommend this place it's a 10 out of 10 you will leave very satisfied as a new customer I know I did. read more

Extra Space Storage - Self Storage Near Me - Paramount, California

Good stuff, Clean place, Secure facility, Friendly staff. Cant ask for more from a self storage site. I've rented with others in the past and Extra Space seems to be the go to. read more

I needed a place to store my stuff while I am out of state. I wanted to be sure my stuff would be there when I got back a few months later. After talking to Felicia over a period of a couple of days I decided to go with Extra Space. This peace of mind means a lot to me! Stop by and talk to Felicia, you'll be glad you did ! read more

I love this extra space storage location. I've been to a few of them, but this facility is just top notch. It's big, it's clean, the workers are very helpful. Especially Felicia, she always makes me laugh and the process is a breeze. She's very informative and has a great attitude. I definitely would recommend renting a space from this location if you're looking around.. this is the one! read more

Rob Lesh to the rescue! Attempting to move into another storage unit up the street, I was hit with hidden fees and a mandatory arbitration agreement. I called Extra Storage immediately and was met with excellent customer service and contract transparency. Thank you! read more

DO NOT RENT A UNIT FROM THIS LOCATION! The units are not secure and they lie about employees checking the units daily. So this past year my wife and I got deployed with the Army. We decided that we should put our belongings into storage. We checked out this Extra Storage location and believed it was a safe secure place. The employee reassured that our belongings would be safe and that they check the units DAILY! So we decided to rent a unit, which turned out to be the biggest mistake of our lives. We stored literally ALL of our belongings in this unit because we were planning on moving into our new home after the deployment. When we finally came home after a year long deployment we went to get our things to move, but instead we discovered all of our things STOLEN! Someone broke into our unit and took everything we owned. Things like family heirlooms, pictures, clothes, TVs, wife's wedding dress and more. So the next day I went back to this location to talk to an employee. I arrived as soon as they opened just to find myself waiting for the employee to show up because she was running late. Once she arrived I began talking to her about how secure the unit are and if they checked them daily. The employee reassured me that they are secure and they DO check the units daily. Well, then I threw a curveball and said if they're secure and you do check daily can you tell me why all my belongings in the unit were stolen! To be honest she looked like a deer in headlights and didn't know what to say. So she started messing with the computer acting like she was doing something. So we go look at my unit and I show her how the door hinges were popped off and glued back on. Then she asked the dumbest question I have ever heard! She asked, "it wasn't like this when your first seen the unit?" I almost lost my mind! I asked her "Does this look normal? Is this how the unit is supposed to look?" She said "no". So I asked "So if you check these units daily how did you not notice my unit was broken into?" Then the excuses began to come out. She said that she didn't notice because she was not working there when I first rented the unit and didn't know what it looked like before. First of all if they hire new employees and they're as clueless as her they do a terrible job at training and selecting people. How are you going to hire someone and not train them properly? During training they should have been checking every unit inch by inch to show her what to look for so she would know if there was a break in. But then I got another excuse and that was this location was in transition with new managers and that's why it was unknown to them that my unit was robbed. So I asked to talk to someone in charge and she said that the manager is on vacation! I mean damn a new manager just gets hired and they already get to take vacation time that's awesome! And of course how convenient for me because then I was told they would contact me as soon as possible. Well after following up several times I didn't hear from Christina the "Manager" until the following month. To this day Christina told me they were investigating and she would call me. I have had to reach out to her just so she could not have answers and tell me she would call me in two days just to never receive a call from her. Do NOT rent from this company!!! I would hate for this to happen to you and to be honest I wouldn't be surprised if my belongings were stolen because of a inside job! Oh I almost forgot! Since then I have learned about three other units being robbed and the company still hasn't done anything! read more

Extra Space Storage - Their standards for secure units. - Self Storage Near Me - Paramount, California

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I am so upset! Once again my rate has been increased! I haven't even been at this place that long. I am looking for a new storage place. 2 times within a year they raised the rate! I'm so pissed! DO NOT use Extra space storage! The extra is all the extra money they charge after they get you on some bull crap internet rate! Zero is what they deserve! Use Bellflower Self Storage on the other side. Friendly staff and always clean with restroom available! Also has outlets in the units. Because of the low price advertisement of this place I moved my things. Got me in on the lie! Iwill be moving my things back there. Sorry Bellflower Self Storage I should have never left! read more

Jeorge was a really cool and made me feel like it was safe . He showed me the online price to get a better deal and showed the whole process . price was really great for the space and the environment is really clean and needs a code to enter so pretty secure . Just watch out for people tailgating behind you . read more

The place is nice and neat, I haven't move my stuff in yet but I like the fact that they have someone that lives actually on the premises and the fact that they have cameras. The people in the office are very helpful read more

Just had a storage space rental the location is great it's also very very clean inside Rob and his team mate were extremely helpful. read more

Extra Space Storage - Good service - Self Storage Near Me - Paramount, California

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Don't rent this space. There tell you one thing but they do another thing. I would wrong about them. And you help to record what they said otherwise they will tell you that (oh we don't have any notes in our systems to tell you that) I want to give them ZERO stars. Not happy with service. Not recommended read more

I needed a storage unit for my belongings due to the pricing of most places I went with Extra Space. Walking in the lady in the office Felicia was so helpful answered all my questions. You do need to purchase rental insurance. I was able to purchase everything I needed for the unit in the office . Restrooms do close at 5pm but it makes sense because of business hours so can't complain. I would recommend to anyone looking for a good deal and a friendly environment. read more

I needed to get storage for the things I had around the house and decided to use a place I was familiar with because my sister have storage there and she seemed to like it. On the day that I called for a reservation that process went smoothly, so when I got to the actual location things were ready and all I had to do was complete the transaction and sign paper work. The customer service person Rob was extremely nice and professional. He explained everything to me in a clear and concise manner. read more

Manager was very helpful. Assisted me in getting a good price for my storage. Informed me about their insurance policy. Gave me piece of mind when she stated she lives on property and cameras all over. read more

Great place for your storage needs. Rob was so helpful in providing a speedy and efficient service. The facility is also very clean, quiet and easily accessible. I highly recommend Extra Space Storage to anyone looking for public storage. read more