This place is clean, convenient, and the staff is helpful and always friendly…read more Incentives: - Move in special: the amazing rate got me there, - Ease of move in: complimentary access to a moving truck upon move in - Accommodating: Everything you need to move in and out with ease is readily available and well priced. The staff always went above and beyond to ensure a smooth experience. Draw backs: - Monthly price: The standard rental rate for storage is slightly above average. - Accessible hours: you can only access the unit during standard business hours M-S, which led me to feel like I was racing the clock to get in and out. But I still give 5 stars and would recommend this place to anyone in the future.

Holy cow what a first time experience. Showed up on a Saturday morning at 10:13a for my 10a…read moreappointment (which I organized via email) and no one was there. Online says they open 10, the door said they open at 8a, and the number online vs on the door were different. The neon sign said open but no one came to the door or answered the phone and there were 4 cars waiting. Further, there was glass in the parking lot and WORST OF ALL was watching one disgruntled person FORCE THE AUTO SLIDING DOORS OPEN! What?! Aren't they supposed to be locked and this place secure? How could someone slide them open with ease?! How would or could I as a prospective customer ever want to store my stuff here?! No thanks. Unreliable. Untrustworthy. Poor business practices.

Very friendly staff and easy to get signed up. Christian and Stephanie were super friendly.read more

Thank you so very much for your amazing service I really appreciate how you handle my property with…read morecare !!! I absolutely recommend Lakewood self storage to anyone looking for great service :)

The online experience registry was very quick and easy. I'll recommend everybody to register online.read more

My sister recommended this place. I needed a place to move to asap that gave me access until as…read morelate as possible. I had to move out of my old apt because my landlord needed his unit back and paid me for movers and storage. At first, this place seemed awesome! Great location. But as time went by... even though I paid on time (auto pay), my code kept saying "see manager." The first time, he said something about my ID. I went and gave him my ID even though I already finished the process online. THEN... as months kept going by... same issue: "see manager"... what is going on?! How am I NOT able to access my belongings in the space I've been paying for?! Then I found out they can compensate for the trouble and offer a credit or something. So I called the office. THEY said they won't do it because I should've told them each time it happened. What?! They said they gave me a new code and then the same thing kept happening! I just went with my sister whenever she went to get access to the unit! THEN... they said they had locked me in on the rate I had but I got an email saying that they were raising it and then another email saying to disregard... but SUDDENLY, I got charged for $270 for my unit almost $100 more and the place isn't even temperature controlled like advertised! It was hot inside and muggy! Don't rent on the 3rd floor! Next, I had to move my stuff out of my sister's and needed more space and since my stuff was there already, I found a deal and got a smaller unit. They were trying to charge me extra for a transfer? No! I just needed another new unit! So I got a deal for 2 months like it advertised online... except... it pro rated the first month deal and that means I don't get exactly 2 months discount deal, I get whatever is left of the current month! That's shady! But I was desperate so I took it! They charged me the extra lock for overpriced amount and I went in to let the staff know I had my own lock. She told me to come the day I'm supposed to move in and show the manager and he'll refund me the amount. So I came today, 9/11/26 (I know) & no one was in the office! I had movers charging by the hour, babysitting my stuff while waiting for someone in the office to PICK UP! The operator said the manager's lunch hour starts at 1:30. So I ran to the office and it said "Be back at 9:30" but there's another smaller sign that said "CLOSED today!" I called again and the operator said there's NO record on file that it was supposed to be closed. So another lady pulls up and she called the hotline too. We're both standing in the hot sun trying to reach someone and I got movers waiting for me to get the lock opened off my unit I PAID for! I had to move my stuff to someone else's unit temporarily (THANK GOD, they let me!) and come back the next day! I called to see if someone would be there tomorrow (Saturday) and they said they cannot guarantee! To call 9:30am before driving there! This is ridiculous! I'm looking up the owners to send them a message. I'd like some form of refund or credit or compensation for the distress and the days I haven't been able to access my unit, please! Don't come here unless it's the cheapest option you can ever find! If my back wasn't hurting & I can afford movers and a truck again... I'd move everything out and somewhere else!

Super friendly staff , well kept facility ! 5 stars definitely deserved…read more Definitely recommend!

Manny the manager was very helpful and he went over everything so that I understood and the way he…read morespoke was very friendly and respectful I appreciate his help and thoughts on his work

Owners are very nice and detailed about the contract. She's reviews the contract line by line and…read moreensures you only pay for what days you are there. The building both inside and outside are very clean with a lot of lights to ensure safety. Plenty of space that can house moving trucks and SUVs.

It's clean, spacious, well lit, ventilation runs continuously, very secure plenty of spaces to…read moremaneuver around. It's a little pricey but safety and secure, lots of cameras, cleanliness it's worth it. Friendly owner is a plus. One thing I like it's next to the police department

I rented a small unit from this facility back in 2008 for around a year and recall how safe and…read moreclean the environment was. Back then it was under a different name. Came back recently to rent a unit and it is as if time stood still--Everything is clean and functioning. Applause to Maria and her team for being able to maintain the facility over the years! They deserve a huge raise and praise! StorQuest is lucky to have such a dedicated employee such as Maria.

I recently purchased some boxes from StorQuest, and received excellent customer service from Maria…read moreZamora. I needed to return one of the boxes that I purchased, and Maria was very patient and helpful when it came to helping me receive my money back. Since she was not entirely sure about their refund policy, she took the extra step to contact her supervisor and get things sorted out in a timely manner. Maria was not only very friendly, but she also helped me secure a great value on the items that I did purchase, and she went above and beyond to make sure my needs were met. Thank you very much Maria.

Great customer service and the storage units are spacious. Walkthrough was fast and efficient.read more

Staff were very professional and helpful. I was able to walk in and get a storage unit within 15…read moreminutes. Also have good promotions on discounts

We were moving and at the very last minute needed a storage unit…read more Although I had a lot of questions, I was able to get hooked up with the perfect size unit by 530pm on a Sunday. They were open until 10pm. We had our gate code and unit number sent to us and had our items in by 830pm. I didn't need the lock because I had my own, so I went to drop it off at the office and they are so friendly. Space was clean and in a safe area. This is the location across from Lis Alamitos High School on Cerritos (not Carson St).

I was with ESS for 3 months and the experience was pretty good. I had never rented a storage unit…read morebefore but Brian explained everything over the phone and was professional in person. We went over everything and made sure everything was working in about 30 mins and I was good to go. Kirsten was also helpful during my stay and showed me some of the other units they had when I needed to downsize. My stay was short so I didn't have Issues here, but I know it can get expensive quick. One thing to keep in mind is prices do fluctuate alot. It's best to keep an eye out online for prices. I was kinda nervous about having my things here so one day I added a 2nd lock for security and I got a call first thing in the morning the next day asking if it was me who had placed the lock. This let me know they do check all locks every day. That made me feel better about having my stuff there. Place was always clean whenever I arrived. Couple of weird folks around the gate area around the evening times but nothing crazy. I would rent here in the future.

Jovan Brown was absolutely AMAZING!…read more She went above and beyond to help me with my storage situation at Secure Space. She didn't just do the bare minimum--she genuinely took the time to listen, help me make calls, follow up, and do everything she could to make sure my belongings were taken care of and that I was okay. Her kindness, patience, professionalism, and willingness to help truly meant so much to me. In a stressful situation, having someone like Jovan who actually cares and is willing to go the extra mile makes ALL the difference. Secure Space is very lucky to have someone like her on their team. Jovan, thank you so much for everything you did for me. You were truly a blessing!

I love this location. I've been a patron for 2 years now. I think beyond the excellent location,…read moreample space, clean & secure facilities, the staff are wonderful; they're friendly, helpful, & readily available. Occasionally someone from another store will be filling in & everyone I've interacted w/ has been great, thus far. I mostly deal w/ Erika & Richard--they're both 5 start humans & I'm grateful they're who I get to interact w/ whenever calling or stopping into the office. I think the app is great for easy access & appreciate the carts available for use in each building. I will continue to happily be a patron of this facility while it stays friendly, clean, & secure. Thank you for all that you do!

Throughout the years I've had to use a storage unit for all of my moves. LBSS is the first place…read moreI've ever used one continuously for 3 years and I'm so grateful. Everything was kept safely and with no damage. Not even any dust from being stored for so long. The staff is super sweet and it's pretty easy to get in and out. I would absolutely use them again!

For the most part, I didn't have any issues, except when their elevator broke down. They promised…read morefor three weeks straight that the elevator would be fixed in the next day or two. On top of this, they increased the monthly price during this time (which I wouldn't have minded if they were actually using the increased rent for maintenance and to fix the elevator quickly). Being on the 5th floor, the trek to my unit was quite annoying, especially since I had a lot of stuff to move into and out of the locker. If you choose to go with them, I recommend trying to get a locker on the first or second floor in case this happens again.