We were moving and at the very last minute needed a storage unit. Although I had a lot of questions, I was able to get hooked up with the perfect size unit by 530pm on a Sunday. They were open until 10pm. We had our gate code and unit number sent to us and had our items in by 830pm. I didn't need the lock because I had my own, so I went to drop it off at the office and they are so friendly. Space was clean and in a safe area. This is the location across from Lis Alamitos High School on Cerritos (not Carson St). read more

I was with ESS for 3 months and the experience was pretty good. I had never rented a storage unit before but Brian explained everything over the phone and was professional in person. We went over everything and made sure everything was working in about 30 mins and I was good to go. Kirsten was also helpful during my stay and showed me some of the other units they had when I needed to downsize. My stay was short so I didn't have Issues here, but I know it can get expensive quick. One thing to keep in mind is prices do fluctuate alot. It's best to keep an eye out online for prices. I was kinda nervous about having my things here so one day I added a 2nd lock for security and I got a call first thing in the morning the next day asking if it was me who had placed the lock. This let me know they do check all locks every day. That made me feel better about having my stuff there. Place was always clean whenever I arrived. Couple of weird folks around the gate area around the evening times but nothing crazy. I would rent here in the future. read more

Been renting a 5x15 storage space for 5 mths. The price has gone up $15, stating due to the cause of the pricing in the area. There prices can increase every six months by 10%. There's no discounts available such as police, military or student. Their elderly discount starts at 62 not 55. read more

I'm writing this review regarding Brian at Extra Space Storage in Carson,Ca I've been with Extra Space Storage since 2019. Brian's professionalism, business and personality has kept me here. We need more competent businessmen and business - Women like Brian.He's a blessing to everyone! Thank you, for Brian. Promote him because he deserves it. He really cares about the customers. He is always going beyond the call of duty, Great Job! Brian. We Love you . H.Gatling read more

Kristen was very helpful and accommodating! They are easy to work with. Facility is also clean so thats a plus.

Great experience for my first time Kristen was very helpful and detailed! Kristen answered all my questions and has a very nice welcoming spirit ! Thank you read more

Excellent service! I just needed a small, short-term, rental and they made the whole process incredibly easy both when I started my rental and when I ended it. And the price was very reasonable. I will definitely do business with them again when I need storage. Very highly recommended! read more

This was an amazing experience! The gentleman who helped me made it easy to rent, very helpful and professional!

Was shopping around for a storage unit. I was helped by Brian and he was amazing. I viewed three different storage sizes. I felt the price was out of my budget. I decided to reserve a 7x10 unit which the company will hold for 7 days. I found better prices for the same unit size but the other location didn't work for me. I gave Brian a call and he was able to assist me with the unit I reserved over the phone. On move in day Brian walked me over to my unit again and went over codes. I asked if there was a light. Looks like my unit bulb died and he switched it out for another right away within minutes. They sell storage locks for $16. Insurance for $14. Roll Dollies are available. Thank you Brian! read more

Extra Space Storage - Self Storage Near Me - Long Beach, California

Everything about the place was clean and pretty self explanatory. Prices is what it is isn't too cheap or to expensive. I mean for extra storage not too bad. The two lady's at the desk really nice and made sure I understood everything and anything that was signed. I forgot their names but so sweet !! read more

I had the pleasure of working with Brian and I have nothing but good things to say. He made the process very easy and did it with excellent customer service. I was in and out pretty quickly and he explained everything clearly. If you're looking for space space this is the place to go. read more

I had my things stored here for a few months and never had any issues, customer service was stellar, and it was private enough with passcode protected gated entry to enter the facility from the street, as well as a passcode needed to gain entry into the storage units themselves. I would recommend them if you're looking for a place to store your belongings. read more

Very straight forward and easy to work with! This was my first time getting self storage and they made it as simple as possible with great prices. read more

Kirsten was very helpful and professional! Made the process very quick and easy! The units are also very clean and easy to access. read more

Amazing customer service, clean storage units and reasonable prices Brian store manager was very informative and great customer service read more

I had an excellent experience whit extra space. Everyone was wondering to talk to and informing. I would be coming back.

I had my belongings stored here for almost a year due to a fire that happened to our house . The staff was wonderful and kept my valuables safe. They were always accommodating and went above and beyond! Thank you read more

Had a great experience here. The process and customer service was straight forward. The unit and surrounding areas were organized, clean, and secured. I will always refer people here. Thank you. N.C. read more

Had a unit here for 2 years and had a positive experience, people were professional and helpful

Helped my mom store laundry machines back in April and went back earlier today to pull them out to sell. I wasn't involved in the payment process but using the carts and freight elevators were extremely easy and straightforward. Front desk was friendly and helpful. 10/10 would help my mom rent this storage again. read more

Staff is friendly and helpful. I was looking for a last minute storage due to moving out, they helped me and even provided their current move in special. Made it less stressful for me. read more

I came in here close to closing time and Brian was my sales rep. He was super helpful and I was grateful that he stayed to help me get a storage last minute. Extra storage has some pretty good prices. Units look nice and clean. I would definitely recommend. read more

Kirsten was the best. We went in on Saturday with a space reserved. She got us in and out of the leasing office in no time. She answered any questions we had and had everything ready! Outstanding professionalism and amazing customer service! read more

Great Self-Storage! We have used a few over the years. This one by far is the best we have ever used. Convenient location, very clean, and excellent security measures in place. We were able to complete an application, select a unit, and get our security code all online! I had called other places that online appeared to have availability, but actually had nothing and only could get on a wait list or persuaded into a different size unit. Very pleased. The onsite manager, during business hours, is very pleasant and helpful! Highly recommend! I can't mention it enough - VERY CLEAN! They provide dollies so that is another PLUS! read more

Kristen in the office was very nice and professional. I was shown the unit and got a great promotion.

I have nothing but positive emotions when it comes to this location. Every time I needed to contact the location, Bryan provided substantial service. I also made a mistake and lost my car keys but Bryan immediately handled my concern. I am forever so grateful and I enjoy renting from this location! read more

Kirsten is amazing at Extra Space Storage! She is very courteous and professional! She really makes you feel special!

Kirsten was amazing ! This facility is clean and very well maintained. I am glad my belongings are going to be here

Been renting with them for 3ish months and suddenly they're raising the rate of my rent over $40? Is this normal? Do they trick everyone with this bs? The web rate posted online is still the original rate I was paying so they're definitely renting out units at a promo rate and then jacking it up later. They claim it's to match "market rate" but my rate is now higher than the "in store" rate they have listed online. Bullshit business practice I would suggest you find somewhere else. I was considering upgrading to a larger unit with this place but not anymore. read more

Very prompt and awesome customer service. Asher was amazing and attentive to what I was looking for. Safe place to store belonging! I strongly recommend. read more

From the initial call to reserve my unit, to the exceptional customer service onsite, to the overall cleanliness of the facilities, I highly recommend considering using this business for your storage needs. Fantastic! I will use again if the need arises! read more

Bryan , helped me today very professional , clean , respectful gentleman.. very fast explained everything to me & he also holds very good conversation in the in between time - thank you again bry -kye read more

I had a really great experience with securing a storage unit last minute. Kirsten was very professional and patient.

I love this location. Brian is very professional and friendly. We needed a short term rental. I called the corporate call center, agent Beth found a promotion and set it up quickly over the phone. She sent all confirmations via text and email making the process quick and convenient. I highly recommend this location for the cleanliness, ease of access, and convenient location. read more

Extra Space Storage - Good parking access - Self Storage Near Me - Long Beach, California

Took two months to get the light working in my unit. Now jacking up the rent by 30%!!! Horrible experience for me. Look elsewhere. read more

Brian is very helpful and professional. I'm very impressed. He was great walking me through the online contract process and will have everything set for our move-in. Easy and precise directions. read more

So far everything has been smooth. We rented our spot today and I believe I was Brian who helped us. Friendly and gave us all of the Information. We had looked into 2 other places but I just got a good vibe from this place. read more

Awesome experience! I was in and out within 20 minute. Brian B is very knowledgeable, answered my question and made this process Easy.

Brian and Rosa have been extremely helpful with my family's storage needs. They were responsive to my requests and queries and made me feel like a valued customer. I am so happy with the cleanliness of the facility and it is helping me meet my storage needs with a great experience. Highly recommended! read more

Great service. Clean facility. I haven't moved my items in yet, but the online renting experience was so simple! Everything was perfect! Was able to find my storage easily with Brian's detailed directions. Everything was as he said. First time renting a storage, would highly recommend this location. read more