Great place to keep your things safe....always very helpful... and the facility is always kept very…read moreclean..

Met with Kami and Greg and both were helpful in getting me started! Love how clean and secure this…read morelocation is. Reasonable price for size. $102 for a 5x5 per month on first level. App/phone entry option available.

great storage facility super clean and great staff yvette & filbert and great price thank youread more

Came at here early to access my new storage , no one is in the office until 3pm! Must be taking a…read morelong lunch!

Highly recommend!…read more Outstanding customer service at this location! Nathaniel goes above and beyond to make sure your experience at Public Storage is great!

I highly recommend this Public Storage location, not just because of the facility itself, but…read morebecause of the exceptional customer service. If you happen to visit during Chris's shift, be sure to stop by the office and say hello! Chris is friendly, easygoing, and incredibly knowledgeable about Public Storage. No matter what questions or concerns you may have, he always takes the time to help and make sure everything is taken care of. He's easy to talk to and consistently goes above and beyond for his customers. My husband and I have been renting at this location for quite some time, and we've never had a single issue. Whenever we've needed assistance, Chris has always been there to help. The level of care and dedication he provides isn't just for us, it's something he shows all of his customers. Chris, thank you for all that you do! Cookies are coming your way, and you're definitely on my Christmas list this year!

I have been a customer for almost three years. I chose this location because it was close,…read moreconvenient and when we walked through to check it out manager, Jose, was so nice and helpful. He has been absolutely wonderful and a pleasure to work with. Always helpful, professional and a really warm personality. As result of a house fire and total loss of my property, I had a few things I was able to salvage and store and needed to add another unit. He was kind and understanding and helped us find the right sized unit. While my construction went on longer than expected I needed to add another unit. I have had a total of 3 units here. No issues with billing or payments. They're timely with receipts and communication for rent increase. It seems unfair, and I'm disappointed that the monthly rents continue to rise for consistent customer account's that are current. But, I know that's how the storage rental business works. The building is climate controlled, and always clean. As other customers have noted, the one bathroom is inconsistently available and often locked. Not always stocked with supplies and the faucet at the sink was broken and not promptly repaired. The elevators are a nice size and fits a lot of items with no issues. In the years I've been a customer, I've never experienced them broken. Extremely easy to get in and out of the building with access. But overall, a very nice experience. My only complaint would be the parking. At times, You have to be strategic about your visit to get parking. Over time, there were used to be a couple of women that worked in the office with Jose. Haven't seen them in a while. But, always friendly and prompt. We did not start having issues until they hired this guy, who refuses to give out his name, so we'll call him "NoName". NoName is extremely rude, dismissive and unprofessional. We walked in the office to get a cart, NoName did not greet us, and barely even acknowledged we entered the door. NoName looked up and said, "What do you want?" I looked at my husband and just walked out. Another time when he initially started working there and Jose was on break, I asked him when the manager would be back - so I could review all my contracts - he said "I am the manager, what do you want?". The tone was so disrespectful and condescending. I'm assuming he didn't know we were long time customers. But, he was not like that with a Hispanic couple that came in while he was supposed to be helping us. They were greeted warmly and asked to wait patiently, while his demeanor changed when coming back to us. Maybe it's a race thing, but I know it's intentionally directed. We typically stop in to say hello. But, I had gotten to the point where I would just avoid the office if Jose was not in the window. Jose let us know NoName was an assistant and not a manager. We told Jose about the guys behavior, and he mentioned he had been told the same by other customers and would deal with it. Apparently, it was not dealt with. I went into the office recently to close one of my units. I talked with Jose, and he advised we could leave the unit emptied, cleaned and remove our lock and let them know. I did exactly that, took pictures and video, left the unit lock off and emailed the store my proof of exit. I called in to confirm exiting and NoName answered. I explained I vacated my unit, took pictures, emailed proof, just wanted to confirm. NoName said, "why did you do that? You have to do an exit walkthrough". I let him know that I followed the instructions by Jose. NoName said, "well I'll go walk it and if it looks ok I'll email you". I said thanks and what's your name, he paused, said "well ok I'll let you know and hung up". I immediately called back and no answer. Even if that was not the process, it was definitely convenient for us and he did not have to be rude and hang up on me. They'll be losing a good customer by end of cycle. One person really can ruin the reputation of an entire business. I know it's bigger than one customer and the owner makes enough money to not care about one customer. So, I can take my business elsewhere.

I've had a great experience with facility. It's clean, secure, and well-managed--but what really…read morestands out is the customer service. Jose, one of the staff members, is absolutely the man. He's always friendly, professional, and genuinely helpful. Whether it's answering questions, helping with access, or just making sure everything runs smoothly, he goes above and beyond every time. You can tell he takes pride in his work and actually cares about the customers, which makes a huge difference. Honestly, it feels like he's carrying the weight of the whole team at times--and he still does it all with a smile. Huge thanks to Jose for showing up every day with a positive attitude and making the experience so much better.

Cindy gave me great customer service. If you need storage space this is the place and Cindy will…read moretake care of you.

I was working on my current storage unit adding more stuff to my unit when I happened to see the…read moremanager walking by. Just out of curiosity I asked about a larger unit because it was obvious that my current unit was becoming too crowded. She informed me that there was a good deal on a larger unit because some one had recently vacated it. So I ended up with 15x15, 33% more space at eye popping $100 a month cheaper rent than I was currently paying for a 10x15!!! What a deal!!! Cindy was very helpful with the application and got me two discounts which makes my rent EVEN cheaper yet!

I've used several storage facilities over the years and I never expect world-class customer service…read morefrom this industry, but this location has been my worst experience by far. I've been a customer for nearly 9 months with a consistent payment history, yet interactions with the in-store staff have been surprisingly hostile and dismissive. Rates have increased multiple times with little to no notice, and the only explanation provided is that "it's typical and nothing can be done." While the call center staff have always been polite and helpful, the retail location has been the opposite. My initial rental experience should have been a warning sign - the representative openly laughed when I asked about indoor access, despite the online listing implying otherwise and me showing them the rental confirmation I received stating indoor climate controlled. Since moving in, communication has been poor and price increases have been frequent. To management: There is a clear opportunity to improve customer-facing staff training and transparency around pricing. I promise in this job market, you can find better staff. To potential customers: There are many storage options in the area. I would strongly recommend exploring those before committing here.

Amazing place Adriana and Chris are the best managers they help us find the right unitread more

Jiro was great! He was covering a shift and still took the time to explain the pricing clearly and…read moreshow me the unit. Security was assured. 24/7 surveillance by corporate and district manager. Friendly, helpful, and made the whole process easy. Highly recommend!

Great service and very clean facility. Happy to have reserved our storage space at this location.read more

Good storage facility. Kimberly the manager always answers questions thoroughly and has staff that…read moreare helpful when you need assistance. Overall a solid place to choose for storage.

5 stars!! Kimberly in the front office is so helpful and friendly! We have been storing our truck…read morehere for more than a couple months and everything has gone smoothly! Highly recommend