This store is on my way to the post office. I wanted to renew my passport, so I figured I might as…read morewell try here first. The man that works here is super nice, however they don't do anything that helps with renewing a passport. So if you want anything shipped, come here and they will do it for you with a smile. Also with a fee.

Super nice and friendly. I have been dropping off my packages for Fed Ex or UPS for a few years now…read moreat this location. The gentleman at the front always acknowledges me even I am just in and out in a few seconds.

Be careful what items you place in your shipping box when getting help from this location's UPS…read morestaff. There is a thief employed at this location and the manager is defending that person. This will sound severe, yet it's true. When the box was sent to me that included a limited edition Steamdeck which was more than $700 along with its charger and case, it was never found in the box when received. A staff helped pack the box who got a look at the items in it, which then seems to have stolen it behind the scenes before shipping it out. At this point, I wouldn't put it past the manager as well, as she was trying her best to sweep the situation under the rug by spewing store policies and being completely unhelpful. Be careful of the staff members in this location, including the manager. If you're going to pack a box with an expensive device, or any item for that matter, just seal it yourself so the thief/thieves won't get an idea what's in it.

Dear Manager, I am…read morewriting to formally express my disappointment regarding a recent visit to your store. I came in with a few basic questions about shipping a package, as I am not very familiar with the process. Unfortunately, the employee who assisted me was extremely rude, dismissive, and unprofessional. Instead of offering guidance or answering my questions with courtesy, her tone and attitude made me feel like I was inconveniencing her simply by asking for help. She appeared irritated and uninterested, which created a very uncomfortable experience. As a paying customer, I expect to be treated with respect and professionalism, especially when seeking assistance. I understand that everyone can have a difficult day, but customer service should always remain courteous and respectful. I hope this matter is addressed so future customers do not have a similar experience. Her name was Doris ! Thank you for your time and attention.

I get it. There are 5 mins to closing and your employees are like races horses sprinting to the…read morestable to go home. BUT. This is a business and not a stable. People have important business to conduct and if your business hours say you close at 6:30, then that's when you lock and close your doors, not at 6:25. I was paying via card so there was no cash to count. Anyway I had something ship to me late and I had to rush to ship yet the manager was ok telling us they closed the registers. Life happens. SMH...to the FedEx store I go...

We went to the UPS Store to access their shipping and return service, we shipped out an old phone…read moreto our phone carrier. We have also returned our amazing returns to this location with no issues. The process itself was smooth from drop off to finishing. When we visited the location there was no wait, super quick we were in and out in about 5 minutes. Overall great customer service and good value for what we paid!

I came here to get my live scan done and the process was super quick and easy. I honestly wish I…read morehad come here sooner! She was very sweet and welcoming, which made the whole experience even better. My friend recommended this place, and I'm so glad I listened. I only paid $25 for the live scan, and they accept card payments, which was really convenient. There are also plenty of parking spots available. Highly recommend!

Needed to do a certifix live scan. The process was very quick and easy. Just filled out my form and…read morethey did the rest.

The guy in charge is very rude! He wouldn't notarize my form because I didn't wrote my name on it…read more That was my third time getting the form notarized, I was told by the DMV not to include my name only my LLC. However, my name went on the bottom of the form. He got upset, threw the paper at me and told me he's not going to notarize/fill it out. Terrible customer service!!

This guys sketchy as hell. He denied me service after I…read morecaught him breaking federal law. He was trying to fill out and/or alter a contract after I signed it. He expects you to sign a blank contract, where he could write whatever denomination, whatever timeframe, whatever terms and conditions; this does violate the uniform commercial code. He seems to be a bit prejudice or racist. He was asking me questions implying, if I'm going to get drugs or illegal goods delivered. Kind of insulting when I've served eight years. I'd recommend staying away I'd also like to point out the fact he charges for absolutely everything. A copy a box even the free boxes from the post office he charges for.

Dropped off a package at this location and the recipient received it re-taped because it had been…read moreopened, with the contents missing. While it is possible this happened during transit, I have used UPS for eight years without issues and this was my first time using this drop off location. I am writing this review in case a pattern develops and to make others aware of my experience.

Avengers Assemble! We've been coming to this UPS Store for almost 20 years, and honestly, it's been…read moreas steady as Cap's shield and as dependable as Vision's moral compass. Through ownership changes, tech upgrades, and shifting staff, it's still the same reliable place we count on. Feels like our own little SHIELD satellite tucked into Cerritos. Brijesh, the new owner, brought in some serious Stark-style tech. The automated package alerts? Feels like Jarvis quietly texting us when a delivery hits. Maybe AI in effect? Tim's still here too and he's been the steady hand like Nick Fury behind the scenes. And Mike, one of the UPS drivers, pops in often with calm, Groot-like energy. You just kinda feel better knowing he's handling your stuff. * We've shipped, received, notarized, and done every other task you can imagine * Everything's smooth. It's like the Wakandan Dora Milaje of service: fast, precise, and no nonsense * Never lost a package, never messed up a form. Even Dr. Strange would approve of the magical efficiency * We've even had them help with rush jobs. Like Peter Parker showing up just in time The store's in a strip mall center that keeps things fresh without going full Stark Tower. Clean, safe, always parking. It's like that unassuming corner of New York where Spider-Man lives (accessible but still low-key.) We'll definitely keep coming back. It's rare to find a place that holds strong through time like this. Although not quite multiverse Kang time travel, it holds up to the rest of time. Like the Avengers, just... .with scanners and label printers instead of vibranium and arc reactors. It's a little part of our routine that's way more super than it looks. Still kind of funny I can remember when this place didn't have all the upgrades. Now it's runnig smoother than some of my apps. We'll be here for the long haul . Maybe even longer than Thor's been alive.

For me I like this place I sell on eBay and they have every size of different boxes if they don't…read morehave a size box they'll make one for you great customer service I highly recommend this place

I am a teacher and needed some classroom items shipped from CA to SC for my new job. Francisco and…read morehis crew did an AMAZING job helping me. Excellent customer service and communication! Everything arrived in perfect condition. I was a little worried because I had some breakables. I highly recommend TLC and the Tender Loving Care they provide!

I was honestly stressing out trying to ship a massive, heavy, and oddly shaped piece of equipment…read more I first tried UPS and the post office. Neither had large enough boxes or bubble wrap. I then found Star Box & Shipping through Google search. Not only did they have the large-scale supplies I needed, but Ken went above and beyond by offering to look at my gear and handle the entire packaging and shipping process himself. To top it off, the shipping rate was incredibly reasonable given the weight and dimensions. Skip the big chains and come here, especially if you have a complex or unique request. Ken will take care of you!

They are very helpful and friendly!! When you explain what you are looking for he offers many…read moresuggestions.

Beaver Packaging and Crating of CA, Inc…read more 2925 Seaboard Ln, Long Beach, CA 90805 T 562.531.3140 First off, I can't say how well I am pleased with Beaver Packaging's customer service. At the time, I needed a shipment of dangerous goods delivered overseas to South Korea. At first notice, the heavy-duty paperwork seemed daunting and out of reach for someone with no clue of international shipping guidelines. I reached out to representatives at Beaver Packaging, and after one phone call, I felt 100% better my package could now be shipped to my location. Mr. De Leon sought personally to accommodate me on many occasions. His ability to stay calm - after many failed tries - left me genuinely grateful for his services. If anyone needs to ship in the Orange County area or abroad, please choose this company. Their call to duty goes beyond reproach. Thanks for everything. Sincerely Mr. Jones

Rome is the MAN! Always willing to help and will also give you advice as to how to proceed with any…read moreinternational shipping questions. Rome has helped us ship hazmat material overseas and has been super friendly and easy to work with. I would highly recommend this company for any international shipping/crating needs.

**Highly recommend!** Came in with a fragile item unsure…read morehow to pack it safely. Staff provided the right materials and expertly helped me complete the packaging. Super knowledgeable, friendly, and thorouh. 5 stars!

I've used Pak Mail several times now and will continue to do so--they're staff is friendly and…read morehelpful, especially in assisting with item pickups as well as shipping. Thank you and I will keep coming back!