I've had a great experience with facility. It's clean, secure, and well-managed--but what really…read morestands out is the customer service. Jose, one of the staff members, is absolutely the man. He's always friendly, professional, and genuinely helpful. Whether it's answering questions, helping with access, or just making sure everything runs smoothly, he goes above and beyond every time. You can tell he takes pride in his work and actually cares about the customers, which makes a huge difference. Honestly, it feels like he's carrying the weight of the whole team at times--and he still does it all with a smile. Huge thanks to Jose for showing up every day with a positive attitude and making the experience so much better.

I've been with Storage Quest for about 3 years now, and the experience has been consistently great…read more Jose and Mark are always friendly, professional, and helpful whenever I need anything. They take the time to explain things and genuinely care about their customers. The facility is clean and secure, and they also have push carts available during office hours, which is super helpful if you have big items and don't have a dolly. Another big plus is that they have a bathroom on-site, which you don't always find at storage facilities. Overall, great service and a great team highly recommend!

Thank you so very much for your amazing service I really appreciate how you handle my property with…read morecare !!! I absolutely recommend Lakewood self storage to anyone looking for great service :)

Stephanie was a great help in helping me select the perfect unit for my storage needs.read more

Have been with Nova Storage for over 5 years, never had an issue with payments until recently when…read moremy card was misplaced so I cancelled it. I received a call on 4/12 to go in and make this months payment in person and in cash as the payment was returned by the bank. I went in today Sunday 4/13 to make the payment in person and asked if I could go back to my account being charged as usual and I was told no, that my account has been flagged to make payments in cash moving forward...wow, after 5 years of being a faithful customer. This is the 2nd and last disappointment I've had with this facility, as I will be clearing it out late this month. My 1st incident was I late March when I contacted them to see if I can get a larger unit as we were relocating to a different city. I figured I could take advantage of their moving truck but I was denied the truck as it's only for new tenants. Sadly, when we stopped by there to get a few things their truck was parked for the day.

Easy and fast registration process. Karla was Very friendly and helpful at the front desk.read more

I had a very frustrating customer service experience at the Lynwood location. I arrived at 6:30 for…read moremy scheduled 9' cargo van rental and ended up waiting 30 minutes because the female employee was taking a long time assisting another customer. She never acknowledged me while I was waiting. Finally, at 7:00, she asked if I needed help. When I told her I was there to pick up a rental, she rudely informed me that I could have just checked in online. If that was an option, why didn't she mention it 30 minutes prior when I first walked in? Letting a customer stand there for half an hour just to give them attitude and tell them to use the app is completely unprofessional. I am very disappointed with how my time was wasted.

New way to rent is the worst. Employees don't do anything took 20 min for me to accomplish with no…read moreone there. They keep using this stupid app won't be renting from uhaul anymore

I've come multiple times when they first open and the doors are broken very open so there's no…read moreaccess. Today the control panel to input the access code for the main building entrance, the only entrance to get into the storage, has clearly been tampered with. Not to mention the elevator is also almost always broken. There are homeless people walking in or around the building, it doesn't feel the a 'Secure Space' at all! There's always trash in the hallways, I see the front desk lady cleaning sometimes but she clearly needs help. Not to mentioned they continuously raise the rent price on the unit. I started paying around $50 (first month discount), to $99, now I'm paying almost $150 and it hasn't even been 6 months. Just don't come here.

No I would not recommend this company given their management at each location I have rented was…read moreimpossible. The ones here in Los Angeles fail to tell you they have had break ins do to a poor security system. They have changed the operating hours to make the difference up but they have also changed the operating hours to make sure they are out of bed and at their location by 8 am. There is no way to contact Corporate offices in Utah.

Came here a few months back. Evelyn was at the desk. She was very helpful and patient, being that…read moreI had never rented a storage before and wasn't quite sure how the whole sign up process worked. She explained everything and took time showing us various units that were available. The property and units are clean and secure. Every time I've gone in to make a payment, the staff has always been friendly. We recently downsized to 5 x 10 and once again the staff was very accommodating in showing us the units that were available. Thank you Evelyn and the rest of the staff for your helpfulness. I highly recommend this storage facility.

Five stars for keeping it simple. The office is spotless, well-organized, and stocked with all the…read morepacking gear you'd ever need. Fast service and zero hassle

Easy reservation over the phone. Friendly customer service & rental process was easy breezy. Plus…read moregreat prices... highly recommend them.

Easy to deal with you. Will definitely deal with them again. Clean and fast service and free coffee…read moreand a lock.

Esther was great very polite and respectful the place is clean and very convenient, thank youread more

Tommy was great when I called and helped me with information and pricing on my storage unit. Great…read morestorage space and pretty quiet area.

5-Star Review I had…read morea great experience at A-1 Storage in Bell Gardens, CA. I want to give special recognition to Leo, who was extremely polite, helpful, and professional throughout the entire process. He answered all my questions, made everything clear, and provided excellent customer service. Thank you, Leo, for making the experience smooth and pleasant!

BEST experience ever! Angelica is so sweet and so helpful! I've never had to get a storage unit…read morebefore but she explained everything so easily and definitely eased my nerves during a stressful move. Excited to move items into my unit today!