Stephanie was a great help in helping me select the perfect unit for my storage needs.read more

Thank you so very much for your amazing service I really appreciate how you handle my property with…read morecare !!! I absolutely recommend Lakewood self storage to anyone looking for great service :)

Great customer service from Karla everything well explained Karla made it smooth and easy also…read more affordable prices. Thank you Karla

Have been with Nova Storage for over 5 years, never had an issue with payments until recently when…read moremy card was misplaced so I cancelled it. I received a call on 4/12 to go in and make this months payment in person and in cash as the payment was returned by the bank. I went in today Sunday 4/13 to make the payment in person and asked if I could go back to my account being charged as usual and I was told no, that my account has been flagged to make payments in cash moving forward...wow, after 5 years of being a faithful customer. This is the 2nd and last disappointment I've had with this facility, as I will be clearing it out late this month. My 1st incident was I late March when I contacted them to see if I can get a larger unit as we were relocating to a different city. I figured I could take advantage of their moving truck but I was denied the truck as it's only for new tenants. Sadly, when we stopped by there to get a few things their truck was parked for the day.

The only thing about this location is it is VERYYYYY hard to get approved for a truck. But once…read moreapproved they will make sure yu get the truck yu need. Also this location always has a lot of options and I believe this is because it's so hard to be approved. You have to do everything through the online portal so it's a little complicated and tedious. Listen I got my truck today completely on empty. What a waste of miles having to get gas first but UHaul secret; return the truck on 1/4 tank and you get a $57.50 credit added to your bill!!!!! Overall it's decent minus the online agent requesting 7 selfies because you have a hair scarf on. Nevermind the pic of your drivers license you just provided. Whooo Compton lol

I tried to rent a truck. The online service it's very frustrating. Even when I went to take…read morepictures of my ID when I requested it online. It asked me again to take pictures of myself and again picture of my id front and back. I asked for help to one employee and right away she said. To picking up a truck you need to do it online only.

I think the staff member was Marvin (not sure of his name but began with an M). He was very…read moreprofessional, very nice and everything to me, he let me ask a lot of questions and was thorough.

I've come multiple times when they first open and the doors are broken very open so there's no…read moreaccess. Today the control panel to input the access code for the main building entrance, the only entrance to get into the storage, has clearly been tampered with. Not to mention the elevator is also almost always broken. There are homeless people walking in or around the building, it doesn't feel the a 'Secure Space' at all! There's always trash in the hallways, I see the front desk lady cleaning sometimes but she clearly needs help. Not to mentioned they continuously raise the rent price on the unit. I started paying around $50 (first month discount), to $99, now I'm paying almost $150 and it hasn't even been 6 months. Just don't come here.

Came here a few months back. Evelyn was at the desk. She was very helpful and patient, being that…read moreI had never rented a storage before and wasn't quite sure how the whole sign up process worked. She explained everything and took time showing us various units that were available. The property and units are clean and secure. Every time I've gone in to make a payment, the staff has always been friendly. We recently downsized to 5 x 10 and once again the staff was very accommodating in showing us the units that were available. Thank you Evelyn and the rest of the staff for your helpfulness. I highly recommend this storage facility.

Thank you Evelyn for all the detailed explanations and showing us the units that best fit our…read moreneeds! Everything was a smooth process.

Quick, easy, and very simple. Clerk was polite and showed me the containers before I chose which…read moreone I actually needed. Broke down the prices of each size and helped me choose the right fit for me. Thanks for the great service !

Had a great experience with Storage Outlet! Cesar was extremely helpful, friendly, and made the…read morewhole process smooth and easy. He answered all my questions, was professional, and made sure I felt taken care of. Great customer service and I would definitely recommend them to anyone looking for storage options!

The representative was friendly, the building is clean, and the rates are very competitive!read more

Yes, definitely will recommend to everyone. Angelica is…read moreawsome! And very willing to help as much as possible. She is kind and very willing to assist. Great place!