WARNING: AVOID AT ALL COSTS! Choose another storage facility. Please learn from my mistake and do not be sucked in by promises of cheap storage for the first 3 months. They will bait and switch you and they have horrible customer service. No one was there when I arrived at 1:30pm. I called the phone number, no one answers. I am standing there with 3 movers who are ready to unload, but we can't get past the gate. Eventually someone picks up the phone and rudely says they left to assist other customers (this was a lie, the employee with the poorly drawn on eyebrows was in the back of the office in an employee only area). I say no problem and step inside to fill out paperwork. Right off the bat, this woman had an attitude. She claims I don't have a reservation. I say yes I do, and show her the email. I ask if I can have the driver pull the truck in while we fill out paper work. She smugly says no. Bait and switch #1: she tells me I will have to pay a higher rate for insurance than I was told when I made the reservation. Bait and switch #2: she also tells me I will need to pay 3 months up front (this is fine but it would've been nice if I was informed when I made the reservation and discussed with them over the phone). At this point, I am uncomfortable, annoyed, and getting the impression that she has no interest in helping me. She say that I have an attitude and that I can find storage elsewhere. I understand they have the right to refuse service, but I don't have time to find a new storage facility (moving is stressful enough), so I try to apologize. Asked her what I can do to make this right. She still says no. I tell her to have a wonderful day and inform the moving crew. The movers plead with her because they want to get the job done. No luck, she tells them the same thing: we are not welcome here. We had to call around to other storage facilities and got very lucky to find a cheaper unit at a higher quality facility that doesn't require 3 months payment up front. It all worked out and I'm so glad I didn't give them any of my money. These are terrible people and they don't deserve to be in business. read more

Here's my update: Today the representative for Jasuco LLC (the owner of Compton Self Storage) and I reached a settlement agreement before the start of court foregoing my case having to be heard by the judge. I didn't get everything I asked for in my original claim, but I got some compensation to offset the many permanent damages to our belongings. The art of negotiating is to create a win-win situation. Not feeling like I won because we lost so much due to the infestations. However, sometimes, considering all things, we chose to take the deal on the table even if it might not be the preferred one. #FeelingOkay #NotCompletelyRestored #SomethingIsBetterThanNothing #CouldntGuaranteeTheJudgeWouldSeeThingsMyWay #TheContractReleasedTheirLiability read more

Compton Self Storage - Pillow soaked with rat urine and droppings - Self Storage Near Me - Compton, California

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Really bad customer service. Extremely rude and insensitive to any situation. I came here to do a simple fedEx drop off and they wouldn't take it simply bc they were closing ... terrible attitude read more

Compton Self Storage - Self Storage Near Me - Compton, California

Fedex and USPS drop-off in a nearby location is such a convenience for the city. Safe storage and business services are great! The staff is helpful, knowledgeable and reliable. I will definitely use this spot frequently. read more

HOLY COW! This place is great. Perfect customer service and they had exactly what I needed. I even got a call from the owner to make sure I was taken care of. They accommodated my needs with the coordination of my delivery people. Would highly recommend. read more

I've been a customer of Compton Self Storage since the first day this facility opened and was the very first customer to rent a mail box unit. The developer and owner who originally opened the facility was a very personable and professional individual who took care of the facility and always kept the condition of the facility in tip-top shape! There was a change in ownership within the past few years and it hasn't been the same! All was well until I recently found that the storage shed unit that I had been renting for year's was infested with huge rats, bird feather's and droppings. I found dead rats and ALL of my belongings had been covered with rat feces, feathers' and urine! I was simply appalled at the condition I found the storage shed unit in! I even got extremely sick after opening up the shed door and unexpectedly inhaling thick dust and debris from what appeared to be bird feather's. The paint, carpets and seats was completely damaged on a golf cart that I stored in the shed. I had leather, fur and suede jackets that I paid hundreds of dollars for as well as other professional business attire, important documents, various equipment and most importantly, memorabilia's that CANNOT be replaced! When brought to the attention of the staff and after inquiring how they plan on compensating me for ALL of the damages, I was told that they would only cover up to $500 through insurance when thousands of dollars of my personal belongings' was COMPLETELY DESTROYED BEYONG REPAIR! I've been a loyal customer for over 14 consecutive years and I know that I deserve better treatment than this! It appears that the owner is avoiding the responsibility to resolve this matter and such matter need to be addressed and remedied in a fair and just fashion! SOMEONE need to own up and be held accountable for the Thousands of dollars of damages that this storage shed facility is responsible for! read more

This is the best place to store your stuff. I rented here for over two years. I know it's in Compton but the place is super clean and well managed. The staff is great, so helpful and friendly. I would rent there again if I needed to store anything. I highly reccomend them you will not be dissapointed. I want to send a big thankyou to all of there staff for making me feel at home. I miss you all. read more

I've rented here for quite some time. I agree with Michelle, it is a really nice place to store your belongings. They take pride in their business and it shows. The place is really clean and the employees are very friendly. If anyone were to ask me to recommend them to a self storage place, this would be number one. read more