Nova Storage

3.9 (18 reviews)

Self Storage, Packing Supplies

Closed • 10:00 am - 5:00 pm

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Nova Storage - Front drive to our self-storage facility in Los Angeles, CA - Self Storage Near Me - Lynwood, California

Nova Storage - Drive-up storage units in Lynwood, CA - Self Storage Near Me - Lynwood, California

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Nova Storage - Large Drive-up storage units in Lynwood, CA - Self Storage Near Me - Lynwood, California

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Elizabeth R.

3 years ago

Great customer service from Karla everything well explained Karla made it smooth and easy also affordable prices. Thank you Karla

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Gilbert V.

1 year ago

Have been with Nova Storage for over 5 years, never had an issue with payments until recently when my card was misplaced so I cancelled it. I received a call on 4/12 to go in and make this months payment in person and in cash as the payment was returned by the bank. I went in today Sunday 4/13 to make the payment in person and asked if I could go back to my account being charged as usual and I was told no, that my account has been flagged to make payments in cash moving forward...wow, after 5 years of being a faithful customer. This is the 2nd and last disappointment I've had with this facility, as I will be clearing it out late this month. My 1st incident was I late March when I contacted them to see if I can get a larger unit as we were relocating to a different city. I figured I could take advantage of their moving truck but I was denied the truck as it's only for new tenants. Sadly, when we stopped by there to get a few things their truck was parked for the day. read more

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Larry C.

2 years ago

Easy and fast registration process. Karla was Very friendly and helpful at the front desk.

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Acacia E.

180

3 years ago

Easy to move in. Very helpful. Thanks to Ana everything was quick and easy. Answered all my questions.

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Connor H.

135

5 years ago

Anna was amazing, helped me out with getting my unit set up. And the other customer service was great as well. Thank you for your help!

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Alex S.

4 years ago

Ana Ochoa was very helpful in our finding of a storage. They did a good good job in helping us and overall very good experience

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Gaby M.

6 years ago

Today I called Ana at Nova Storage I had so many questions and she was so helpful. We came and she treated us with a smile. I totally recommend it. read more

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Jodi M.

Thank you for your review Gaby! Ana and the rest of the Nova team…

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Andrew T.

3 years ago

Great customer service Ana was very nice and helpful she made the process easy Thank you Ana

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Jodi M.

Hi Andrew, thank you for your review! We value your feedback and are…

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Giovanny P.

4 years ago

Ana was extremely helpful and had great customer care. She walked me through each step and showed me around the facility. I would recommend this facility. read more

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Dave G.

6 years ago

I've been a client for three years There service is bad The receptionist is rude not helpful at all! read more

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Jodi M.

Hi Dave! Thank you for sharing your rating with us at Nova Storage.…

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Zoila M.

5 years ago

Very pleased with the service received from Ana. She was very helpful with the transaction.

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Jodi M.

Hello Zoila, thank you for your review! We appreciate your feedback,…

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Alexander M.

8 years ago

Coming to this location was Awesome!! Jennifer Moore was very knowledgeable and gave excellent customer service!!!! 5 Stars all the way!!!!!! read more

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Vicki B.

6 years ago

I am a new customer to Nova Storage. So far, I am happy with the service that I am receiving. I am only giving a 4 star rating due to an issue that I encountered. I was promised a certain unit and was told that I did not need to leave a deposit to hold it. I was asked to only leave my name and phone number. The unit was given to someone else and I was never contacted. They found me another unit that was not my first chose but it will suffice. read more

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Jodi M.

Hello Vicki, thank you for reviewing us! Our apologies for the…

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Janeth M.

7 years ago

I wanted to make a payment, but the receptionist told me to go back in 25min. Who wants to go back when your there already. I thought that was very inconvenient. read more

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Sergio A.

Good afternoon Janeth,…

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Gisela A.

8 years ago

I have been with Nova Storage for about a year. Jennifer Moore was more than helpful in answering my questions. A fresh new face and she knew what she was doing. read more

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Linda S.

8 years ago

Beware of this storage company! Rented there and their roof leaked and destroyed items in my unit. Management (Jodi) was difficult to get to and when I did get a hold of her she said they would not be responsible for the leaking roof nor did they fix it. Also, the rate increase is out of control. I started at $189 and when I recently left it was $ 261.00. Employees on site are not helpful, and they don't have a trash bin to throw trash away. Well, they actually have it, but won't let you use it. I have moved out! Customers beware! read more

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David B.

149

7 years ago

Very affordable storage unit prices! The staff was very helpful and answered all of our questions. The 5x5 units doors do seem a little questionable, but the security system the facility has makes up for any flaws. Would recommend to anyone seeking to get good bang for the buck! read more

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Melanie L.

8 years ago

Excellent customer service and speedy results! Jennifer Moore is awesome she even told me about the discounts they were offering which made my pockets even more comfortable. read more

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More info about Nova Storage

11230 Wright Rd
Lynwood, CA 90262
Directions
(310) 537-9850
Call Now
Visit Website
https://novastorage.com

Payment methods

Does Nova Storage take credit cards?

Yes, Nova Storage takes credit cards.

Outdoor Amenities

Does Nova Storage have parking?

Yes, Nova Storage has parking options.

From the Business

Specialties

While our storage facility is located near you in Lynwood, CA, our convenient features like drive-up access and online bill pay are making Nova Storage your storage facility. Security is always an important feature in storage, and that's particularly true in the greater Los Angeles area. We've built up our resources to ensure a safe environment for our valued tenants. That includes secure fencing, computerized gate access, and 24-hour surveillance cameras. Along with these features, we certainly aren't short on convenient amenities. We sell packing supplies in our office, so even if you forget boxes come move-in day, you'll be ready to go. We also have dollies and handcarts available to assist you with large or bulky loads.

History

Established in 1979.

Nova Storage [formerly North Valley Storage] has been serving the San Fernando Valley since 1979. To this day we have a total of eight facilities. There are two facilites in the Valley, one in Mission Hills, and one in Sylmar. There are four facilities in the Los Angeles area that are located in Downey, South Gate, Gardena and Lynwood. We have one serving Ventura County - in Fillmore and one serving the High Deserts - in Palmdale. Each of our facilities is equipped with security cameras and access control systems. We are committed to exceeding your expectations for price, convenience and service. Our friendly and experienced staff are here to help you every step of the way.

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Review Highlights - Nova Storage

“Today I called Ana at Nova Storage I had so many questions and she was so helpful.”

Mentioned in 3 reviews

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StorQuest Self Storage

4.3

(19 reviews)

I have been a customer for almost three years. I chose this location because it was close,…read moreconvenient and when we walked through to check it out manager, Jose, was so nice and helpful. He has been absolutely wonderful and a pleasure to work with. Always helpful, professional and a really warm personality. As result of a house fire and total loss of my property, I had a few things I was able to salvage and store and needed to add another unit. He was kind and understanding and helped us find the right sized unit. While my construction went on longer than expected I needed to add another unit. I have had a total of 3 units here. No issues with billing or payments. They're timely with receipts and communication for rent increase. It seems unfair, and I'm disappointed that the monthly rents continue to rise for consistent customer account's that are current. But, I know that's how the storage rental business works. The building is climate controlled, and always clean. As other customers have noted, the one bathroom is inconsistently available and often locked. Not always stocked with supplies and the faucet at the sink was broken and not promptly repaired. The elevators are a nice size and fits a lot of items with no issues. In the years I've been a customer, I've never experienced them broken. Extremely easy to get in and out of the building with access. But overall, a very nice experience. My only complaint would be the parking. At times, You have to be strategic about your visit to get parking. Over time, there were used to be a couple of women that worked in the office with Jose. Haven't seen them in a while. But, always friendly and prompt. We did not start having issues until they hired this guy, who refuses to give out his name, so we'll call him "NoName". NoName is extremely rude, dismissive and unprofessional. We walked in the office to get a cart, NoName did not greet us, and barely even acknowledged we entered the door. NoName looked up and said, "What do you want?" I looked at my husband and just walked out. Another time when he initially started working there and Jose was on break, I asked him when the manager would be back - so I could review all my contracts - he said "I am the manager, what do you want?". The tone was so disrespectful and condescending. I'm assuming he didn't know we were long time customers. But, he was not like that with a Hispanic couple that came in while he was supposed to be helping us. They were greeted warmly and asked to wait patiently, while his demeanor changed when coming back to us. Maybe it's a race thing, but I know it's intentionally directed. We typically stop in to say hello. But, I had gotten to the point where I would just avoid the office if Jose was not in the window. Jose let us know NoName was an assistant and not a manager. We told Jose about the guys behavior, and he mentioned he had been told the same by other customers and would deal with it. Apparently, it was not dealt with. I went into the office recently to close one of my units. I talked with Jose, and he advised we could leave the unit emptied, cleaned and remove our lock and let them know. I did exactly that, took pictures and video, left the unit lock off and emailed the store my proof of exit. I called in to confirm exiting and NoName answered. I explained I vacated my unit, took pictures, emailed proof, just wanted to confirm. NoName said, "why did you do that? You have to do an exit walkthrough". I let him know that I followed the instructions by Jose. NoName said, "well I'll go walk it and if it looks ok I'll email you". I said thanks and what's your name, he paused, said "well ok I'll let you know and hung up". I immediately called back and no answer. Even if that was not the process, it was definitely convenient for us and he did not have to be rude and hang up on me. They'll be losing a good customer by end of cycle. One person really can ruin the reputation of an entire business. I know it's bigger than one customer and the owner makes enough money to not care about one customer. So, I can take my business elsewhere.

I've had a great experience with facility. It's clean, secure, and well-managed--but what really…read morestands out is the customer service. Jose, one of the staff members, is absolutely the man. He's always friendly, professional, and genuinely helpful. Whether it's answering questions, helping with access, or just making sure everything runs smoothly, he goes above and beyond every time. You can tell he takes pride in his work and actually cares about the customers, which makes a huge difference. Honestly, it feels like he's carrying the weight of the whole team at times--and he still does it all with a smile. Huge thanks to Jose for showing up every day with a positive attitude and making the experience so much better.

Lakewood Self Storage

4.8

(163 reviews)

Thank you so very much for your amazing service I really appreciate how you handle my property with…read morecare !!! I absolutely recommend Lakewood self storage to anyone looking for great service :)

Friendly fast service, and clean units. Highly recommend! They have climate control units with easy…read moreaccess from the parking lot.

U-Haul - Lynwood

1.9

(50 reviews)

I tried to rent a truck. The online service it's very frustrating. Even when I went to take…read morepictures of my ID when I requested it online. It asked me again to take pictures of myself and again picture of my id front and back. I asked for help to one employee and right away she said. To picking up a truck you need to do it online only.

I had a very frustrating customer service experience at the Lynwood location. I arrived at 6:30 for…read moremy scheduled 9' cargo van rental and ended up waiting 30 minutes because the female employee was taking a long time assisting another customer. She never acknowledged me while I was waiting. Finally, at 7:00, she asked if I needed help. When I told her I was there to pick up a rental, she rudely informed me that I could have just checked in online. If that was an option, why didn't she mention it 30 minutes prior when I first walked in? Letting a customer stand there for half an hour just to give them attitude and tell them to use the app is completely unprofessional. I am very disappointed with how my time was wasted.

SecureSpace Self Storage Los Angeles Avalon

2.8

(13 reviews)

Best storage experience ever.Best storage manager in town.Highly recommended.Had problem with…read morelock...removed fast and efficiently.On site staff,very courteous and helpful.Easy access,and reliable.Unit was clean and safe...even at night.Thanks

Don't trust this shipping, they're the worst. They "loose" the packages you've sent and gice $100…read moreas a compensation. I am sooo disappointed.

A-1 Self Storage

4.9

(156 reviews)

•$$

Very helpful in renting unit unit are clean food security well lid 24 security same day rentread more

Great customer service and was very helpful in answering questions regarding the facility.read more

Storage Outlet - South Gate

4.7

(36 reviews)

Friendly staff! Right away, the staff greeted and helped us with what size we were looking for. I…read moreappreciate Caesar showing us options and taking his time explaining whatever questions we had. And the small size for storage is good enough to fit a lot. It's almost a size of a restroom. Definitely recommended

Excellent service from the beginning. Cesar was super helpful in getting me started with my new…read morelease. It was quick and efficient. Definitely recommend this storage outlet!

Extra Space Storage

4.7

(13 reviews)

Tommy was great when I called and helped me with information and pricing on my storage unit. Great…read morestorage space and pretty quiet area.

Good service from both Michael and Esther! They were great and detailed, showed us the unit which…read morewas a good size for us

A-1 Self Storage

4.6

(104 reviews)

•$$

Yes, definitely will recommend to everyone. Angelica is…read moreawsome! And very willing to help as much as possible. She is kind and very willing to assist. Great place!

Angelica and Diego are incredibly friendly and professional. They give exceptional customer serviceread more

Compton Self Storage

3.3

(8 reviews)

WARNING: AVOID AT ALL COSTS! Choose another storage facility…read more Please learn from my mistake and do not be sucked in by promises of cheap storage for the first 3 months. They will bait and switch you and they have horrible customer service. No one was there when I arrived at 1:30pm. I called the phone number, no one answers. I am standing there with 3 movers who are ready to unload, but we can't get past the gate. Eventually someone picks up the phone and rudely says they left to assist other customers (this was a lie, the employee with the poorly drawn on eyebrows was in the back of the office in an employee only area). I say no problem and step inside to fill out paperwork. Right off the bat, this woman had an attitude. She claims I don't have a reservation. I say yes I do, and show her the email. I ask if I can have the driver pull the truck in while we fill out paper work. She smugly says no. Bait and switch #1: she tells me I will have to pay a higher rate for insurance than I was told when I made the reservation. Bait and switch #2: she also tells me I will need to pay 3 months up front (this is fine but it would've been nice if I was informed when I made the reservation and discussed with them over the phone). At this point, I am uncomfortable, annoyed, and getting the impression that she has no interest in helping me. She say that I have an attitude and that I can find storage elsewhere. I understand they have the right to refuse service, but I don't have time to find a new storage facility (moving is stressful enough), so I try to apologize. Asked her what I can do to make this right. She still says no. I tell her to have a wonderful day and inform the moving crew. The movers plead with her because they want to get the job done. No luck, she tells them the same thing: we are not welcome here. We had to call around to other storage facilities and got very lucky to find a cheaper unit at a higher quality facility that doesn't require 3 months payment up front. It all worked out and I'm so glad I didn't give them any of my money. These are terrible people and they don't deserve to be in business.

Here's my update: Today the representative for Jasuco LLC (the owner of Compton Self Storage) and I…read morereached a settlement agreement before the start of court foregoing my case having to be heard by the judge. I didn't get everything I asked for in my original claim, but I got some compensation to offset the many permanent damages to our belongings. The art of negotiating is to create a win-win situation. Not feeling like I won because we lost so much due to the infestations. However, sometimes, considering all things, we chose to take the deal on the table even if it might not be the preferred one. #FeelingOkay #NotCompletelyRestored #SomethingIsBetterThanNothing #CouldntGuaranteeTheJudgeWouldSeeThingsMyWay #TheContractReleasedTheirLiability

SOS Moving

4.7

(1.6k reviews)

Quick and efficient. Made the entire moving process simple and easy. Freddy and Andres were amazing.read more

5 stars for SOS Moving Services! Gilbert and his team did an amazing job with our move. They were…read moreprofessional, friendly, efficient, and incredibly helpful throughout the entire process. They worked quickly while still taking great care with everything, and the whole move was completed in a timely and organized manner. Gilbert and his team really helped make what can normally be a stressful experience feel much easier and smoother. We really appreciated all their hard work and would definitely recommend SOS Moving Services to anyone looking for a reliable, professional, and helpful moving team. Thank you, Gilbert and crew!

Simple Moving Company

4.8

(1.5k reviews)

Good service from start to finish. Adam and his partner were friendly and communicated well…read more Respective to not damage furniture or walls

best movers in town. Alex and Kaden were the best movers. worked fast and reassembled everything…read morefor us!

The Small Delivery

4.9

(431 reviews)

I found this service on Yelp to move my piano and furniture to put down a rug…read more Their fees were reasonable and their movers did a nice job. Quick with no nonsense and we're very personable I would definitely use them again and recommend them for small in your home work or local moving needs

I was hesitant to book with these guys because of old reviews ...however my experience couldn't…read morehave been better. Sandro and Ozzy were on time, they got straight to work- they wasted no time in transport and everything arrived perfectly in the same condition as when we began. I actually think some of the furniture they put back together for me is better than before- I highly recommend these guys if you have a small, local move and don't want to deal with larger company minimums. Dare I even say we were laughing and having a good time as well. I saved so much money!

Junk Yes

5.0

(9 reviews)

Polite and friendly service and was able to help me out same day. Great price too.read more

Cheap, great response time, sent pictures and did the job while I wasn't at home. Will use againread more

AAA Recycling

4.8

(8 reviews)

Unbelievable customer service unless you experience it first hand …read more Parking my truck and trailer across the street I walked to ask for help in which I could recycle a trailer load of mixed metals. To my surprise a very pleasant lady met me with a charming smile and asked if I needed help . I shared what I had to recycle and she said , I'll get someone to help you . Less than a minute of waiting , a young lad explained what he was going to do so that I could pull my trailer in . After doing so guided me in to unload . Well mannered young man who communicated clearly started to explain the variety of recycling I had which seemed very confusing to me . I was overwhelmed with sorting and mentioned it to the young man . I'm 60 and not in the best condition recovering from an accident that happened in 2020 . He politely said , he would help and sort it , and then inside they will sort and weigh it . He mentioned that he would lift the heavy items so not to put a strain on myself . I didn't catch his name but he is 20 years old & operates the forklift or fills in anywhere they need him . He also allowed me to utilize the trash can for un -recyclable item ( trash) Inside they weighed my recycling and separated it accordingly to give me the best price or it definitely seemed that way . He offered me water as this took close to a hour to unload . The cashier was also very polite and friendly explaining to me the process. I learnt the First Lady was the owner . I really felt honored having such a good experience as everyone worked as a team . As the Boss lady moved her car , I signaled her to back up , she was clear to do so . As she passed , I waved and gestured to say thank you with a wave . The remaining steps went smoothly . I received a ticket with weight and value . Handed it to the cashier with my ID . She recorded the ticket and I signed and received money in exchange for recyclable metal. It was a 5 star experience . Customer service made a difference in my choice to recycle . This is the place where Id recommend to recycle ~ I wish the company the best of business and to be free from accidents. To the lady owner and her workers Thank You . I appreciate your customer service.

Friendly staff, clean space, and super welcoming -- they even speak Spanish! Recently dumped cement…read moremakes access easy, and there's plenty of room to unload. Great environment and prices all around! Would recommend.

Globe Propane

4.8

(26 reviews)

Came back to top off my tank, which was about 10-15% full, and unfortunately, they have a minimum…read morepurchase of $25. This means that if you fill up less than $25 worth, you'll still spend $25. I guess this is a good reason to have an alternate tank at home, but it would be nice to just be able to pay for what you get.

No frills propane tank refilling station. They took Apple Pay. Look for the tent. In and out in a…read morefew minutes.

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Nova S.

14 years ago

At Nova Storage, we want to make your storage experience as enjoyable as possible. We have set the industry standard in customer service by taking the time to assess your individual storage needs to ensure all your storage requirements are met. Our friendly and experienced staff is here to help you every step of the way and we speak your language, in English or Spanish. In addition, we offer top of the line storage security as each of our storage locations are fenced, well lit, and served by electronic gates. PLUS, your unit is linked to a computer that monitors and records all gate and door openings. read more

Nancy C.

2 years ago

I rented a storage unit at Nova Storage-Lynwood and I couldn't be more pleased with my experience. The facility is exceptionally clean, well-maintained, and secure. The staff were friendly and professional, guiding me through the rental process with ease. Access to the units is convenient, with extended hours that fit well with my schedule. The pricing is competitive, and there are various unit sizes to meet different needs. Overall, I highly recommend Nova Storage in Lynwood for anyone in need of reliable and affordable storage units. read more

Jose N.

6 years ago

Needed a storage unit and priced around. After pricing units, I decided to return to Nova storage in Lynwood! Ana and Ricardo were awesome!! They made my experience very smooth and easy. They are very very friendly and courteous. I truly appreciate the customer service and attention to detail. The only problem I had was that Ricardo is a SF Giants fan!! That needs to be corrected ASAP PLEASE! Lol ;) read more

Ana B.

7 years ago

Had been driving around looking for a place that provided reasonable prices for their storage facility and happened to find this place that turned out to be only two blocks away from my place. Ana was a great. She explained the process, cost, fees, etc to a tee! Thank you for all the help in making our moving process go so much more smoothly! read more

Joey A.

5 years ago

I've been a customer here for quite some while. I never had any issues . I love the fact the facility is clean and highly secured .Office staff has always treating me with the upmost professional courtesy respect. Highly recommend it for those who are seeking a storage facility that is clean and highly secured with professional staff.. read more

Hasan S.

6 years ago

I 100% recommend Nova Storage and more importantly David. He was efficient, thorough, knowledgeable and provided phenomenal customer service. I hope my future experience with company will be equally as AWESOME as my first encounter. Thank you David for making a stressful process seamless. read more

Miguel Angel A.

4 years ago

Back again at my second home to get additional unit, Johnathon and Ana was a great help and speedy to get us in with 0 hassle and walked us to the unit to view before locking it in. We'll recommend safe location with excellent staff that have all the answers to your storage questions. read more

Semaj J.

6 years ago

Ricardo was helpful, professional, positive, and made the process go smoothly. We looked at two different units because he wanted to offer options that best suited us. Ricardo also allowed one customer in the office at a time, which was great to minimize the spread. Good guy! read more

Angie P.

1 year ago

I had a great experience getting a storage unit here, largely thanks to the amazing assistance I received. Fransisco was incredibly kind and helpful throughout the entire process. They made everything so easy and stress-free. I highly recommend. Thanks! read more

Luis R.

8 years ago

I rented my space here yesterday and it had been such a great experience. Especially Jennifer Moore! She has been more than helpful in getting my items in the perfect size unit . Clean property. Excellent customer service. Thank you again Jennifer read more

Vero O.

8 years ago

I'm absolutely in love with this place. Exceptional customer service. Ana was so nice, friendly and for most very professional. This is one employee to keep. Please keep up the great work!!! I would highly recommend this place. read more

Steph S.

6 years ago

After looking for many months for a storage, we finally found one that we feel we can trust. Ricardo was amazing upon arrival and provided the best customer service to us. I give this storage company the highest rating!!! read more

Yazmin B.

3 years ago

Storages are very clean and spacious for overall price. Front counter receptionist were very friendly and knowledgeable regarding space and any questions I had . Highly recommend this location for storage needs. read more

Yadira V.

3 years ago

I have been returning to Nova storage in lynwood for more than 4 times is close and the service I always get is awesome Ana has been attending me since day one and I been so happy with her customer service. read more

JustJanelle ..

4 years ago

First time in need of a storage and I came to the right place not only did it come highly recommended but exceeded my expectations.friendly helpful staff clean facility easy access. Price was best in town read more

Vicente R.

8 years ago

Ive been a tenant here for about a month and its been great. Jennifer Moore always helps me out. She also has a smile on her face everytime i come. She makes storing here a great expiereince. 5 Stars!!!! read more

Agustina G.

3 years ago

Needed to find a very affordable storage unit for a temporary move had the best customer experience with Ana. Made me feel comfortable and knowing everything about the unit feeling safe and everything read more

Sheryl D.

8 years ago

Jennifer Moore was absolutely amazing. Funny and smart . She made sure my visit was a memorable one. My unit is perfect. Love the location, the property eas also very nice and clean. Thanks again. read more

John F.

4 years ago

Excellent service, would definitely recommend this placed to family and friend! Ana is wonderful, kind and very helpful. No doubt I will definitely rent from them again. Thank you Anna and team! read more

boyofearth

3 years ago

Great service. Very friendly staff. Area seems to meet at least basic standards comparable to Public Storage (from personal experience) and in some ways has better security. Time will tell. :) read more

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69 Nova Storage reviews that are not currently recommended

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69 reviews that are not currently recommended

Nova Storage - selfstorage - Updated August 2026

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