1. SecureSpace Self Storage Los Angeles Firestone

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Los Angeles, CA

SecureSpace Self Storage Los Angeles Firestone

3.8 (23 reviews)
Open • 9:30 am - 6:00 pm
Updated 3 weeks ago

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Place is always dirty since the time I got to rented it literally took me almost 5 hours to get into my unit for the first time since no one was there to help me get into my unit. Every time I come there is no one in the front office I call the number and it sends me to customer service representative who aren't at the facility this place has rats/mice you can smell it and there is poop all over and last time I came it looked like there is someone camping I couldn't even get through I had to go around I am really disappointed about this place also has a really heavy nasty smell. Totally disappointment with this place.

It's 9:45 am on Monday and no one's here to open.

2 stars instead of one because of the price of the unit, which is nice. But, I paid in advance to reserve a unit and have arrived 2 separate days to move in (9:30 am and another time at 11:00 am) and no one is here. Clearly the manager doesn't care to clock in or something. Incredibly frustrating. I'll have to store my stuff elsewhere I guess. Other people are driving up, seeing no one is here, and just driving away. Wow. Just wow.

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2 years ago

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Christian E.

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5 months ago

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10 months ago

The set up was easy and the representative Stephanie was amazing & professional. Star quality service!

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10 months ago

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11 months ago

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6 months ago

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2 years ago

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1 year ago

Place got tons of roaches. Elevator never works. Place is always dirty. I really don't recommend this place at all.

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2 years ago

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2 years ago

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2 years ago

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4 years ago

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2 years ago

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2 years ago

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3 years ago

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2 years ago

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2 years ago

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3 years ago

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2 years ago

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4 years ago

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3 years ago

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3 years ago

Very easily done great job Secure Space Self Storage now I just have to see if the move in part is that easy too!

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Review Highlights - SecureSpace Self Storage Los Angeles Firestone

“The assistant manager Jesse took time explaining the whole process on how to get started renting a unit.”

Mentioned in 3 reviews

Read more highlights

SecureSpace Self Storage West Carson Torrance - SecureSpace Climate Controlled Self Storage in Torrance, CA.

SecureSpace Self Storage West Carson Torrance

(30 reviews)

Great Staff and Service…read more I was having some issues with my reservation online and Joseph and Evelyn helped me out with the service I needed thanks to Joseph . I definitely recommend this place for storage

Skip it. Bait and switch. Reserved a unit with specific dimensions. First couldn't find my…read morereservation. Had to show him the email. Couldn't find my info because supposedly my name was reversed. Pretty sure I know how to type in the order of my damn name. Then the guy (Don't know his name. Has a mohawk and tat on the right arm) proceeded to show me a more expensive unit and not the units matching what I reserved. How do I know? He asked me the upselling questions and never showed me the reserved unit and said none of them were available to show until the day of the move-in? Then why have me reserve? Do you think I'm dumb enough to rent a unit I've never seen? They have 2 dollies for the entire building btw. Then he was performing some speech, pumping up the storage building like a sales pitch he just learned in his Management 101 Class. Cut the bullshit. And show me the unit I reserved. I finally had to share with him I've rented for a decade at all different types of storage companies so I already have experience of what makes a good or bad storage company. This guy either needs more training or put in another role. He wasn't receptive to being challenged with feedback. The whole fake salesman persona was offputting. Come to find out this is new management which they should have been upfront about. They've only been here a month. You can tell if you ever have issues with this storage location that they're going to have every excuse. Bottom line is if I reserve a unit online, I expect to be shown a unit that matches that criteria. What a waste of time. And please don't tell me to email your generic customer service email regarding this situation which will most likely go nowhere. But at least, I can warn people to not rent here.

US Storage Centers - exterior

US Storage Centers

(22 reviews)

Where do I start. I was welcomed immediately by an employee named Ken and he didn't disappoint with…read morehis infectious personality. He explained all my options and didn't hesitate showing me the units I requested. I would definitely recommend US Storage to all my friends and family.

Just wanted to bring awareness to the situation that's happening over there at US storage centers…read morelocated on El Segundo Compton location so the staff just continues to email me and harass me because I moved out and they are actually very upset because I write reviews places they informed me late yesterday evening didn't give me a call. They just sent me an email $600. Email was pretty late if I didn't come and get some items that it's a common area where items are always left and I left expensive items. It's not like it was trash. I left two flatscreen TVs that were 65 inches apiece. I left a fireplace mantle heater TV stand combo that retails for about $500 at Home Depot right now and I left a solid oak vintage dinette table that I paid over $1000 for so I didn't leave junk. I left stuff that people most likely took and if I'm not surprised if the staff didn't take it home themselves that I have too much staff so I just figured I'll donate it and my donations. They want to charge me $600 for donating which their stuff down there all the time and I've left stuff there before and people have taken it so this time they decided to be a little facetious but anyway the pictures dude reflect trash left over the span of a month elevators. Nasty smell smells like urine everywhere. People are living on site staff as well aware staff is never in office and if they are, they're very rude and adaptive I will consider going to a different storage facility. That's located very close and they will honor a price match and will beat it so I wouldn't go with them. They treated me right they actually gave me three months for free. They felt so bad after telling them the situation and show them the pictures and the emails that they wanted to make me feel like my first storage experience shouldn't have been so maladapted

SecureSpace Self Storage Los Angeles Firestone - selfstorage - Updated October 2026

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