They had great, very responsive customer service. I was able to not only get a lower rate than other storage facilities, but Storbox was also climate controlled, had the longest opening hours, and most secure facilities. They were also much cleaner than most of the other facilities I had checked out. Jay was also very patient and helpful when showing me all the different storage options they had available. read more

Downsizing can be stressful. But Jay and her team at Storbix took away lots of the pain! Super helpful and easy to work with!

Monica gave me a fabulous tour of the storage options, which was extremely helpful. The facility is impeccably clean and secure. The perk of using the truck over the first two weeks is super. I feel good renting space here. read more

So I was in a bit of a jam and rush as I did not anticipate being in need of storing my belongings somewhere any time soon. That was until my brother up and moved out of the unit I had subleased to him without notice. I had minimal time to remove the few large items and boxes of mine he left behind. Fortunately, i received a response from the kind people at Storbox the only day I had left before the land lady was going to have everything junked. I feel terrible for forgetting her name but the very courteous, professional woman at Storbox that greeted me was a real life saver. It was late in the day, they were open for 1 more hour and she was able to go over contract details, storage unit sizes/prices and standard grounds procedures/protocols so efficiently that I was still able to return to my new unit within operating hours and achieve my goal of having all my items safely and securely relocated by the days end. There are multiple storage location options in Pasadena but Storbox was the one to come through in my time of need and I can confidently recommend this location without a doubt. read more

I had a good experience. I like the security of the facility. It also is a good looking facility. I enjoyed Monica's Customer Service to me as I did business with the facility. They are friendly and very professional. Sincerely, Chris Moss read more

STORBOX Self Storage - Self Storage Near Me - Pasadena, California

I highly recommend Storbox Self Storage. I stopped by for a quote and was greeted by Dawn, who provided excellent customer service. Right away, I felt confident I had found the right storage facility. The property is clean, well-maintained, and very impressive. On top of that, I received a great deal on my first two months for a spacious unit. The value is hard to beat. If you're looking for a safe, secure, and affordable place to store your belongings, this is a great choice. read more

This has been my go to storage unit facility. Staff is super helpful and the facility itself is super clean and everything feels safe and secure. read more

This storage unit facility is amazing. From the friendly staff to the thoughtful design, I knew this would be an excellent place to store my belongings during a move. Also, they have a moving truck available for use that makes the moving process manageable. I met with Jay and her customer service was phenomenal. If you are looking for a facility, don't sleep on them, they are the best!! read more

The staff was fantastic! Easy set up, friendly and we felt safe with their "we've never had a break in" declaration. Very clean too! We're very happy with Storbox!!! read more

STORBOX Self Storage - Offices - Self Storage Near Me - Pasadena, California

I am a new super fan of Storbox. The leasing process was quick and painless. The spaces are clean and well-lit. And the staff provides amazing customer service. Friendly and efficient. My items are well protected and safe. Fantastic location and great access. Lynn got me set up quickly - informative and clear instructions. Very safe location! read more

great location courteous staff Friendly, well maintained and pristine High quality exterior and interior spaces Highly recommended read more

We had a great experience working with Monica at Storbox in Pasadena. The facility is immaculate! Pricing is very reasonable for what you get. Highly recommend checking them out if you need a storage unit. read more

I can't recommend this place enough! The staff here are incredibly helpful and genuinely seem to care about their customers. What really stood out to me was how adaptable they were. I had a bit of a unique situation with vending machines, and they were really helpful. They worked with me to find a solution that actually worked. read more

Staff was very friendly and helpful. I recommend this place. We've been here for over 2 years

I felt very welcomed and right at home when I arrived. Jay walked me through multiple units and shared everything I need to know about the facility and how I can maximize the use of my storage space. I'm very happy to give Storbox my business with an A+++ experience! read more

STORBOX Self Storage - Storage unit option - Self Storage Near Me - Pasadena, California

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I have had a storage unit off and on with Storbox since 2014. Each time my needs changed, a sales associate was right at the ready to answer questions and show me options. Pricing is reasonable , climate control is a game changer, and security is next level. Very clean facilities and friendly/professional staff make all the difference when choosing where to store your belongings. read more

Friendly, family owned, not expensive. Everyone in the office is so extremely helpful. Professional, very secure and safe units. They made moving so easy! I highly recommend! All staff are so awesome especially Lynn and Monica! read more

Mónica is a Rock Star! She is pleasant, professional and extremely helpful. I'm new to the storage world and she made the process painless. The world would be a better place if more people were like her. I'm looking forward to doing business with Storbox for years to come primarily because of her. By the way the place is extremely clean and security is top notch too. read more

STORBOX Self Storage - Self Storage Near Me - Pasadena, California

From start to finish very pleasant experience. The storage area was very clean and easy to access. Restrooms on site are neat and clean. Carts are always available so you can roll boxes in and out. It felt very safe and secure. Would definitely rent here again. read more

Monica was super helpful with setting up my storage unit. Professional and friendly service.

Have been a tenant for four years and I have nothing but praises for Storbox. The facility I has always been well maintained, safe and convenient for access, and fairly priced. On top of it all, their staff team, Jay, Monica and Lien are supportive, respectful and super easy to work with. Highly recommend Storbox! read more

STORBOX Self Storage - Main office - Self Storage Near Me - Pasadena, California

We have been customers of Storbox for 15 years and recently opened another storage unit. During that visit we learned more about the facility and did not realize the extent of the security measures that are enforced daily. Each unit is visually checked to make sure the locks are correctly secured, and surveillance cameras continually monitor the hallways. While we were there, new AC units were being installed. The facility is always very clean and well kept. We want to thank Jay for her professionalism and answers to all our questions. read more

Monica at Storbox has been very helpful as has all the staff. I always get my answers quicker and efficiently. I always recommended Storbox when anyone ask. read more

Jay, Len, Monica we all extremely helpful! Would recommend!! I used them before and I appreciate the help.

This Storbox is incredible! After shopping around to local storage facilities, I knew this was the one! The customer service is top notch, the actual storage areas are clean and well lit, and the extra services (free moving truck/ basic equipment!) offered sealed the deal! I would definitely recommend Storbox if you're looking for a clean, reputable storage unit. :) shout out to Dawn for being an incredible sales person!! read more

Professional staff and a seamless transaction with excellent and responsive communications with Jay - what else can you ask for? Highly recommended. read more

Came in and was greeted by Lynn. She was so friendly and took care of us right away. Great prices, clean and secure facility. The experience was matched with the quality of the facilities. Thank you guys! read more

This place is slightly cleaner than other facilities but that's about it. Billing is a bit shady, they just charge to your account but don't send any invoices or receipt, which I don't even know is legal. I was surprised to see they charged $12 more this month- obviously they increased the price and notified that to me by snail mail which I didn't receive. Why sending something like that via mail and not following up with the email? Needless to say this was the second price increase in about 6 months. When I spoke with the staff over the phone they simply said this is MTM contract and they can change the price with a 30 day notice. Well, that notice was not properly delivered. Improve your communication instead of being shady about billing. read more

Love this location. I've been a repeat customer throughout the last 8 years. Always come back due to their cleanliness, convenience and variety of unit sizes. Also love that they provide a van/truck for free with most units 5x10 and bigger. read more

This facility is deceptively large. Summer is the busy season. Interior units are tall (something to consider in addition to the floor dimensions), clean, and lighted. The climate control keeps temps in the 70's, which can be important for your antiques and soft goods. We are one year into a rental and moving to a larger unit. They will try to upsell you (sort of like a rental car agency) with very expensive options. But these are easy to decline. Overall a satisfied customer review. read more

Storbox has been a great experience so far. Dawn and Lynn were very helpful getting my storage unit questions answered and my storage needs met. They showed me around and took time to show me different unit sizes to help me make my decision. The facility is climate controlled, clean, secure, and very easy to use. Highly recommend! read more

From previous rental storage facilities, this has been the best experience. I always felt like my valuables were safe and secure. I feel like StorBox takes pride in security. The location is always clean, and staff is very helpful with questions and concerns. read more

Monica was very helpful finding the right unit for us and getting us all set up. Nice clean facilities. Nice office staff.

Toured with Monica. Clearly very experienced with the Wine Grotto and wine storage. Made the sign up process easy and straightforward!

After doing a lot of online research and checking local storage facilities, I chose STORBOX Self Storage in Pasadena. The hours for entry are very good. I have been using them for over half a year, so I am comfortable in providing a review now that I have enough interaction and experience here. This storage facility is very secure with lots of cameras and a gated entrance. On numerous days a d times I observed staff walk through the storage units to ensure all of the locks are secure. On one occasion I had upgraded my lock without informing the office and a hour latter they called me to ask if I had switched locks. When there have been important announcements regarding holiday closures or repairs being made that impact access, they have emailed me far in advance and then followed up again closer to the event. Several times they have called me to ensure I had seen their emails. I have interacted with the manager and office staff many times and always found them professional, helpful and informative. This location has a variety of options available, including climate controlled units, wine storage, out door drive up units and parking for vehicles. If you ride a motorcycle but need to store it in a garage in-between rides, they're outside units are perfect and they have ramps available. Entrance is via a password into a physical keypad, or via a smartphone app. Entering and exiting using your password logs your visits time of entry and exit. When I first signed a contract here I was helped by Lynn who clearly explained their services, expectations and gave me a brief tour showing me different units to help me decide what was going to best serve my needs. Over the months I have visited the office, Lynn has always been very friendly and helpful in answering my questions and adressing any concerns. read more

We were very pleased and satisfied with StorBox. They were easy to deal with for both in and out. Thank in particular to Monica for her smile and service. read more

So impressed how secure and clean this storage facility is! We felt at ease to store our things. Plus Dawn and the rest of the staff are amazing and so kind! read more

Excellent service, professional staff and exceptional property. Lynn and Dawn were wonderful.

Very professional service and high quality storage, located in a quiet neighborhood with high security. The price is good and you don't need to commit to multiple months-- also a well polished online portal. Shout out to Dawn for all her help! read more

I came to this storage facility from a competitor at which I was burglarized. I felt violated and was VERY leery of being able to utilize a storage where my belongings will be safe. While it is a bit pricey IT IS SO WORTH IT. I feel safe coming to the storage each and every time. read more