Finally decided to rent a unit from here. Mike answered all my questions and worked with me to find something within my budget and timeframe. Definitely would recommend getting in touch with this place or Mike specifically because he is fun to converse with and very helpful. Paperwork is straightforward and I love that there is an online portal to make payments and remember details. read more

This review is for MIKE, not for the business. I have paid on time for a year and they reward me by jacking up my rent. I was about to move out and go somewhere else, but Mike helped me out tremendously and got me into a smaller and better unit. Thank you Mike, you saved me a bunch of money and I don't have to deal with moving all my furniture across town. read more

Saw the near perfect ratings on Yelp, the glowing reviews, and it's only 6 minutes away so this was a no brainer. Other factors that merit a five star review for me: - Super clean facility, well lit and air conditioned. - On-site dolly carts. - Conveniently located with a decent amount of parking. - Very competitive pricing. - Month to month leasing. The main office is well organized and clean. They sell boxes and locks if you need them, and there's a restroom. Staff is super helpful and patient as well. Shout out to Mike, the assistant manager. Very calm man with a Zen like personality who made the whole process easy. Definitely would recommend this place for your storage needs. read more

SoCal Self Storage - Inside the facility. - A long corridor of storage units with metal doors, pipes, and industrial ceiling elements, labeled with unit numbers, and a sign indicating 'MORNINGSIDE ST.' at the entrance. - Self Storage Near Me - Pasadena, California

All star signup and onboarding experience from beginning to end -- Karina and Mike were so helpful in guiding me through options, benefits of each type of unit, costs and logistics to get set up and how to borrow the complimentary moving truck for move-in day. I'd been using Clutter previously and decided to convert to a storage unit given the pricing structure at Clutter and have zero regrets -- it works out to same monthly price, essentially, and I get so, so much more room at SoCal. I'm relieved to have a climate-controlled, access-controlled and safe place for things I still cherish that I just can't fit in my tiny apartment anymore. Thanks for making an intimidating process for a newbie Angeleno easy! read more

Very easy process. Reserved a unit online and got a swift call from Mike to answer my questions. He and Alan were then very helpful when I arrived, giving me all the information, walking me through the facility and showing me the unit, then getting me through the paperwork smoothly. Lovely experience, very friendly staff, and clean, safe storage space. read more

I got the pleasure of working with Juan, and he was very accommodating and suggested numerous possibilities. That would be beneficial for me. Overall, I would say this is definitely more than just a storage facility... The customer service is impeccable! read more

Been at this storage unit for many years. It's super clean, safe, and you can't beat the prices. Juan at the front desk is super nice and always answers any questions I may have with a smile. Also was very appreciative of them having a clean bathroom. Some of the bathrooms at other storage units are gross, but they keep this one super clean. read more

Mike & Karina have the best customer service. They go above and beyond! Thank you both!!

Nice facility and Mike is great! Super helpful and location is great. Easy parking too.

Just signed up today for a storage unit, but so far so good! Juan was incredibly helpful in getting me the right space for my needs, was transparent about the costs, and made sure I was happy. The space was very clean and felt secure. Glad I found this place. :) read more

THE. BEST! I do EXTENSIVE research on everything before choosing anything! This place TRULY CARES about their customers and they KEEP THEIR WORD! I had reserved a move in date and needed to change the date. He actually held the unit for me and NO other place would do that! Juan is so accommodating, empathetic, professional, knowledgeable, patient, efficient, and kind! I had a few phone calls with Mike too, and he's equally so! Compared to all the storage facilities I called to shop and compare (Public Storage, Trojan, Extra Space Storage, etc) this place is competitively (cheaper than the others) priced. The unit is clean and safe with plenty of parking. I have to drive about 25 to 30 mins (on a good day) to get here but it's worth the peace of mind. Juan's commitment to the highest level of customer service is to be commended! I hope that his hard work and dedication is acknowledged and rewarded! read more

Did a *ton* of research and this place was by far the best. Mike was exceptionally helpful, got us a perfect unit, and walked us through everything we needed to know. Lots of places will try to scam you. SoCal will not. Asked for a unit and got it at an exceptional value in minutes. Highly recommend. read more

HelIo everyone, Look no further. SoCal Self Storage Pasadena is the BEST place in SoCal to store your personal belongings. The staff are EXCEPTIONALLY professional and highly practice customer satisfaction. The manager Juan, assistant manager Mike, and Karina always go above and beyond to meet your needs. Staff communication is OUTSTANDINg! The facility is safe and clean. SoCal Self Storage in Pasadena, CA is definitely a FIVE star rating. Happy Holidays SoCal Self Storage Pasadena team! Keep doing what you do BEST! Sincerely, Leroy read more

Mike provided us with the best option for our storage needs for an for a great price. When Mike wasn't available, Juan stepped in and was super nice and provided us with the best quality of service. We appreciated everything they did for us. Bonus points go to the clean facility, temperature regulated storeroom, lighting. Vey professional organization. They can't be beat! read more

The place seems very clean and organized! They have some carts and a moving van available to use. The office has some moving supplies for purchase which is on the pricier end. Thought the staff was off putting and they kept asking everyone to rate them. They also kept asking me if I was going to China when I already had told them I was not moving out of California. Felt a little racist read more

I had the best experience using SoCal Self Storage. First, Moses at the Hollywood location recommended the folks in Pasadena since they had units that might suit my needs better (love how all the locations work together). Then, Juan and the folks this Pasadena location were just as wonderful as I got moved in (it was a big time crunch with their Sunday hours, but they were really helpful and understanding)! The parking lot was huge and easy to pull the Uhaul truck I was using (though they have one you can use, which is awesome, too--just decided to get one closer to where I was moving from); and the unloading/loading area from the building was easy and secure. They have tons of great dollies and EXTRA WIDE elevators. The automatic sliding door operates on a code so it was safe and secure, but helpful to have a few friends helping here and there so we could open from the inside as we went in and out. We were able to use the restroom and get complimentary ice water from the office which was SO APPRECIATED! The unit itself was LARGE; much larger than it looked--I fit the entire contents of a 10' Uhaul into my 5' wide x 10' deep x 8' tall SoCal storage unit by stacking things up high with abt 3 square feet of room to spare(I had lots of stackable bins & kept a folding step stool there, hot tip), to my GREAT relief. Overall, the whole staff was super kind, responsive, and again accommodating to deal with as I moved out of my unit a few months later. I was recommended to SoCal by a friend and would highly recommend them again to anyone. They're also one of the most affordable options out there (I'm thrifty, so this says a lot) and seem to run specials often! Hope this helps! read more

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I was shopping around town for a small storage room that I needed quickly, and I'm glad I've called this location. Mike has been very thorough and attentive throughout the whole processes. He walked through the security system - multiple security cameras & alarm system for your own rental unit connecting to your security code when entering the facility - made me feel secure about choosing this storage. And climate controlled (AC) is a huge plus. Signing the contract was very smooth and quick, and I was even offered a cold bottle of water while waiting. Very nice staff, nice facility, nice security, nice price. I definitely recommend! read more

Mike was so helpful showing me the different units to fit my storage needs. He was very patient and answered all my questions. The units are easily accessible, clean and have security devices. read more

Very easy process to get a storage and they allow you to use their truck to move your stuff into unit ! No other place like this and great deals in Pasadena ! read more

Came in, recommended by a friend who stated the service was excellent. I have to agree, Mike was so welcoming and very helpful, he took time to explain all the details, showed me a few different storage options and had me signed up quickly. Thank you for the great customer service!! He's a a real gentleman!! read more

Love this place! I reserved a storage unit online, and 10 minutes later, Mike from So Cal Self Storage called me back. We scheduled a time to view the storage unit. I arrived at the facility, and it was extremely clean. His service was superb! read more

From the moment we stepped in the cool, clean office, we felt comfortable and taken care of. We were given ice cold water bottles, shown a unit that we were interested in, and the entire staff were plain exceptional! We had a unit for a short while, and then when ready to check out, Karina was there again to easily and seamlessly check me out from the unit. I left with a smile on my face, and I'd recommend this place. Not to mention it's clean, ventilated, they have carts you can use for free, and a free move-in truck. Shout out to Karina for taking such great care of us from the beginning. Thanks again, especially for letting me use the move in truck for free. It was a breeze to use, so thanks for everything So Cal Storage-- you treat your people like family, and that's admirable. read more

Muriel was absolutely huge for me. I had to move out of my place with a very short time frame in late May, and Muriel and the team were extremely helpful in getting me set up. They even called me to make sure that I was coming in the day I said I would to make sure that I didn't come in after they had closed as they knew I was driving from across LA. The customer service was top-notch from beginning to end, they offered water bottles all three times I was at the storage site. I would not use a different self-storage center in the future. I was extremely satisfied with the service. read more

So great! Mike was super helpful and friendly. Super easy to get set up, and he made sure I understood everything. Highly recommend. -Michael E. read more

Mike was friendly and helpful, open to any question I had and made sure I knew there is always someone I can call for help.

I have had a unit here for a long time. The facilities are so great (clean, good hours) that I usually don't have to go into the office. I went into the office, and Mike was polite and so helpful. Thanks SoCal! read more

5 stars for Mike in helping me with my storage needs. Mike walked me through the various storage units to help me decide the size I needed. He offered me options on discounted units and let me use the moving truck. The facility is clean and Mike is super helpful. Would highly recommend this facility for its excellent service! read more

Excellent service and very secure. Would definitely use them again!! Convenient storage for sure

Spoke with Nick on the phone, and he was more interested in helping me out than upselling me on their service. He was helpful and candid and patient during a walkthrough of their very clean facilities. Muriel was there on moving day and was also very friendly and helpful. Padded elevators, plenty of carts, very clean facility, and the prices weren't bad relative to other places (cheaper than some). Very happy so far with the service and interactions with the staff and facility. read more

Korina and Mike were very helpful and addressed all my questions and concerns. They advised me on the perfect-sized unit for my belongings at a great price. The facilities look very clean and well-run. Thank you SoCal Storage read more

This was my first time renting a storage unit and I couldn't feel more reassured and grateful to be doing business with SoCal self storage in Pasadena. Nick and Muriel made me feel welcome, answered all of my questions, and had a personal touch. I was sad to learn that Nick is moving and won't be with the company anymore, but I trust that whoever replaces him will be friendly and good at their job as well, because you can tell the moment you walk in that SoCal is a people oriented business that cares. A friend recommended them to me, and I recommend them to YOU! read more

Great experience. Would highly recommend this place. Mike was very friendly and nice person. Thank you

Juan has the best customer service etiquette! So knowledgeable and kind closed me on 5x5 so fast! Highly recommend this place clean and convenient. read more

This was seriously the nicest storage place I have ever been to! Both employees Karina and Mike that we met were really friendly, informative, and helpful. They were pleasant during my inquiry visit. They even gave an example of the sizes of the storage facilities inside where it was nicely air-conditioned! Great customer service! I'm definitely coming back. I would highly recommend this place to anyone. read more

Very Clean and safe environment. Mike, the manager, is very nice, courteous and straight forward about the pricing.

Wonderful, friendly, professional, courteous & helpful staff. The most reasonable prices I found in the area & they have a truck for rent WAAAY cheaper than U-haul!!! read more

I cannot say enough about my interactions with Mike N., the Assistant Manager! The first time I met him when we were moving in, he was helping an elderly lady move out because she had no one to help her. He goes the distance and does it with professionalism, empathy and always and friendly attitude. I consider him to be the only reason to rent from Socal Storage vs another place! read more

Mike at SoCal self storage in Pasadena was so great to work with. he walked us through the different unit sizes so we could choose the best one for our needs. he was super patient and helpful in answering all our questions. Mike also helped us find someone who could help us move into the unit. The facilities here are clean and secure. The pricing is fair, simple, and straightforward especially compared to other companies we looked into. read more

The gentleman who checked me In was very helpful. He answered all My questions and addressed all My concerns. The place is clean and staff is very attentive. read more

Very good experience working with Mike Nortikyan help me set up my storage locker, the set up was low stress I would refer any that needs a storage to come to So Cal Self Storage there the best!! read more