I was in the middle of a move and needed a place to store some extra belongings while I got…read moresettled. I took advantage of their special offer, which made it an easy decision. Marisa was great! She walked me through everything and made the whole process super easy. The facility is clean, well-lit, and secure, and I feel confident my belongings are safe. Highly recommend to anyone looking for reliable storage!

Ease of access and good service set APSS apart. The location is super accessible from most areas…read morein the SGV.

Best Storage Facility i've ever seen. Very clean and the staff were extremely helpful. Thanks for…read morethe help Janyse :)

Staff was very friendly, units are clean, and facility has useful features like the loading dock…read moreand pallet jack.

The facility is very clean and organized and access is user friendly. Pricing is fair. Gary, the…read moremanager, looks over the facility with great care and is super helpful whenever needed. He took the time to show us the ropes and ensure we were comfortable with accessing the facility, our storage unit, the elevators, etc.

BEWARE!!! Recently…read moreleased a 10x10 and the manager of the site was incredibly helpful with the contracting process as well as assisting with entry codes, elevator access and assuring it was the right space for our boxes and furniture. HOWEVER! Upon further review of the contract, I found an alarming clause indicating a 2X price hike after 4 months - which wasn't mentioned when I agreed to the month-to-month lease. I found other reviews on Reddit from those experienced 200% price hikes after a few months. Currently looking for another facility that offers more reasonable price increases over time.

A-1 storage made the check in process very easy…read more Maria as very helpful and pleasant. I would recommend!!

This was my first time renting a storage unit, luckily Maria was there to help. Her customer…read moreservice couldn't have been any better and she helped me from start to finish! Thank you Maria!

Came in to purchase boxes, tape and bubble wrap. The agent helped me and suggested additional items…read morethat I had not considered. She was so right. The kitchen kit was a real game changer. Thank you Ms. Jessica, you help save our precious dishware.

Danny is my favorite at the front desk!! He's always so…read morewelcoming, cheerful, and helpful. It makes it a lot easier when I have to do multiple trips to my storage unit because of a hectic weekend event. In and out quickly with no problem. - Amber Aki Huang

I had to leave town for 5 weeks and needed a plce to store my car. I did a little bit of research…read moreand called a few places before deciding on this shop. I came back 5 weeks later and my car was ready for me. Here's the details. 1. The Pasadena lot is located in a GOOD area. It's near Pasadena city college with flat streets and easy access if your car is low. It is NOT on the edge of an abandoned scrap yard in an industrial area like a lot of these places are. I had no concerns about my car being broken into once I saw where it was located. 2. The outside lot is non-descript, cheaper to rent ($185), and decently secure with cement walls and a front gate. The inside lot is more expensive to rent but if you have an exotic or rare car the price is probably not your concern. 3. They don't discriminate based on your car. They also won't treat your car worse just because it's not a white BMW. There are some car storage business that only store particular makes/models. They'll place them in what is basically a show room floor as a form of advertising. This is NOT one of those places. No disrespect if that is your type of business but if you really value your vehicle I'd think you'd want to be as discreet as possible when it's in the care of others. 4. The staff is pleasant. The techs that actually handle your car are enthusiasts themselves so they'll entertain whatever odd request you have about storing and handling it, especially with older cars that operate differently. I had them pull a few fuses and disconnect my negative terminal. I also have a bucket seat that won't fit a waist size over 34 without crumbling and they got a younger dude my size to move it around. I legitimately said "No fat asses in my seat please." and my wish was granted. 5. You call them when you're picking up the car and they have it ready, almost like a valet service. I did not know this. The young dude (Alex?) had my car ready. I would have tipped him if I knew before hand. Next time I guess. 5. They do not prorate fees and they tell you this upfront. You pay monthly. You also pay a deposit for last month's rent which will be re-credited to you (takes a few weeks). Overall, I would use this service again. The cost is worth your peace of mind if you have a rare or sentimental car that is priceless to you.

I personally haven't had a good experience, it is very hard to communicate, receive an answer…read more I just had recently my super car released (2019 Lamborghini Huracan Performante Spyder) from their storage located in Irvine, the car was released outside body dirty , when we pay thousands of dollars for storage! The rooftop is not operating anymore, therefore my car is now having a service to fix the rooftop. In addition, I paid well in advance my full year leasing, I decided to take the car out 13 months prior the leasing will end. After numerous requests, I am still waiting from them to provide the credit back of the full year. Overall, not a good experience, never again to use this storage. Antonio R.

The great thing about Raffi, the current manager of this location, is that he's more concerned with…read morethe longevity of customer relationships than he is with getting new customers. It's rare and refreshing to encounter someone in his capacity who insists on operating without BS. Though this part is out of his hands, it would be markedly better if every unit had an overhead light inside.

Received great and attentive service!! Questions were answered thoroughly and she was efficient.read more

Ashley was extremely helpful & patient with our group, showed us the facility and how to use the…read moreelevator. The pricing was great and the customer service was grade A+... If you need a storage unit in the Arcadia/San Gabriel Valley area look no further than Arcadia Self Storage! Many thanks!

Matthew's customer service skills were impeccable. He was very knowledgeable and helpful every time…read moreI had a question or concern. Unfortunately, after one year, the owner doubled the monthly fee, and I had to find a new storage facility to store my belongings . Good location, very clean and Matthew is the man, but there are locations nearby that are just as good and that do not surprise you after a year by doubling your fees.

Gus and Ana are so down to earth people and extremely helpful in making the rental process very…read moresimple. Gus even took time to walk me through the mobile application setup. The place is clean with wide driving lanes. I feel very safe with the surroundings. The unit is immaculate. Highly recommended.

I've had a really great experience here. Gus is hands down the best manager. Since I started…read morerenting my storage unit, he's always been super helpful and quick to handle any issues. That's honestly why I decided to stay. The facility is clean, safe, and well maintained, which gives me a lot of peace of mind. The whole management team does a great job. I would definitely recommend this place if you're looking for reliable storage.

Price 3.5 stars Service 4.6 stars…read moreSpace 4.4 stars Located not too far from Costco and has 4 parking spots for customers. It is gated with special code assigned to each customer. The storage is available from 6 am -10 pm. You could easily drive in with your car inside the area of storage. From the office to the storage area , they are clean and they maintain it pretty good. Becky was helping me patiently to set up the account , teaching me how to enter the code and showed me the storage. I was lucky that I got the online price which was half of the regular price for 5x5. The membership is month to month and we just need to give 10 days notice before the due date of membership if we want to terminate the account. Even though the price is not cheap for 5x5 but for the quality service that we get, I think it's worth it . Thanks Becky for professional customer service that you have showed me. Kudos to you!!!

Just a follow up: Emily S (manager supposedly) seems to be a bot. The Alhambra Extra Space Storage…read morehas never heard of you. I called as suggested but the actual manager could care less and did not seem to know you or anything about helping to address the matter. I think the responses on here are probably autogenerated so the business can save face and appear to care.