Stephanie was very helpful throughout the process of storing my father's RV. Every time I called to make an appointment she was always kind no matter how many times I called back over and over. Jeff was also very helpful and friendly. Their customer service is excellent. If you need to store your car this is the place. read more

I had a great experience from the moment I called. Stephanie was excellent at explaining what the process was, and telling me about all the extra perks I could add to keep my car safe. I planned on keeping the car in storage for 2 months, and they were flexible with me on arranging when to drop it off. I ended up having to drop the car off 3 weeks earlier than expected and it was not a problem. When I dropped off the car, Alex and Alan were super assertive in explaining how the car would be stored. I also ended up picking up the car earlier than expected and they had my car ready within the hour and I got to keep the car cover and battery tender I bought for next time. I also liked the fact that Stephanie kept my contract open in the event I needed to bring the car back, she was so accommodating. I will ABSOLUTELY be using this service again !!! read more

I am an international client of PCS who acquired a specialty vehicle in the Pasadena area. The Seller was unable to keep the car until my Toronto, Ontario, Canada based enclosed vehicle transport company could get there to fetch it for me. I was at the mercy of a foreign country/state/city/businesses/people and discovered PCS on an internet search and I struck gold... solid gold. My initial contact was with Eddy who listened and reacted to my needs with an efficient and friendly manner. I had a chance to speak with his fearless leader Stephanie who was also a pleasure. They offered me space, VIP service and stuck to their word and my scope of work required for a very reasonable rate. Mission complete today with my transport company picking up the car from their number one employee Alex who was the curator and sole caretaker of my mobile treasure. Words fail me in issuing my highest recommendation for this company and specifically these terrific people who really care about what they do and the manner in which they perform. THANK YOU FROM and I hope to.do this again. It was that great. read more

WARNING: THIS GARAGE HAS A RAT PROBLEM! RATS CHEWED THROUGH WIRES CAUSING THOUSANDS OF DOLLARS IN DAMAGE TO THE ENGINE! We've kept our brand new SUV with private car storage for almost a year while we settled in London. The first couple of times we came back to CA there were no issues and everything seemed smooth. During our last trip back to California, we planned on selling my brand new X7 M50i. When we picked the car up we noticed the engine sounded like a lawn mower. We decided to bring it to the BMW dealership straight away and have it checked out. They found that rats had chewed through the wires in the engine and that they would have to remove the engine in order to replace the wiring. Needless to say, we could not sell the car and the damage done was over $6500. We tried to be reasonable and ask private car storage to cover the cost of the repair only. The manager, Stephanie Mui told us that our insurance would cover it and not to worry. Well our insurance will not cover the full cost of the repair and there is a balance of $4500. Not surprisingly, Stephanie has been stringing us along as if she is willing to take responsibility for the damage. It's been 4 months and she's still telling us that she needs to "talk to the board to get approval." We've hired a lawyer and will take them to court for not only the damages done to my car but also for the all the expenses associated with our travel back and fourth to deal with this mess. Needless to say, you cannot trust private car storage with your car. There are plenty of reputable and ethical car storage facilities in the area. You can even check with your dealership for recommendations. read more

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I stored my car at Private Car Storage in Irvine for over four years. I was extremely pleased with everything they did, from the fine customer service Stephanie provided for us to the daily care of our car. The car remained like new and running perfectly. They even picked me up at the John Wayne airport. Everyone there was kind and professional. I highly recommend Private Car Storage. read more

I had to leave town for 5 weeks and needed a plce to store my car. I did a little bit of research and called a few places before deciding on this shop. I came back 5 weeks later and my car was ready for me. Here's the details. 1. The Pasadena lot is located in a GOOD area. It's near Pasadena city college with flat streets and easy access if your car is low. It is NOT on the edge of an abandoned scrap yard in an industrial area like a lot of these places are. I had no concerns about my car being broken into once I saw where it was located. 2. The outside lot is non-descript, cheaper to rent ($185), and decently secure with cement walls and a front gate. The inside lot is more expensive to rent but if you have an exotic or rare car the price is probably not your concern. 3. They don't discriminate based on your car. They also won't treat your car worse just because it's not a white BMW. There are some car storage business that only store particular makes/models. They'll place them in what is basically a show room floor as a form of advertising. This is NOT one of those places. No disrespect if that is your type of business but if you really value your vehicle I'd think you'd want to be as discreet as possible when it's in the care of others. 4. The staff is pleasant. The techs that actually handle your car are enthusiasts themselves so they'll entertain whatever odd request you have about storing and handling it, especially with older cars that operate differently. I had them pull a few fuses and disconnect my negative terminal. I also have a bucket seat that won't fit a waist size over 34 without crumbling and they got a younger dude my size to move it around. I legitimately said "No fat asses in my seat please." and my wish was granted. 5. You call them when you're picking up the car and they have it ready, almost like a valet service. I did not know this. The young dude (Alex?) had my car ready. I would have tipped him if I knew before hand. Next time I guess. 5. They do not prorate fees and they tell you this upfront. You pay monthly. You also pay a deposit for last month's rent which will be re-credited to you (takes a few weeks). Overall, I would use this service again. The cost is worth your peace of mind if you have a rare or sentimental car that is priceless to you. read more

This company is very professional and came and picked up our car fully equipped with a whole team and made the process so smooth! We didn't know if they could get the car out easily due to a tight spot on a narrow street but they were very knowledgeable and We are very satisfied with the service and will definitely recommend! read more

Had a very positive experience with storing my car at Private Car Storage in Glendale, CA. They had an option to purchase a trickle down charger to maintain the battery life and car cover to help protect the vehicle while in storage. My car was there for almost 18 months and I opted to store the car indoors. There was pricing discounts for paying 6 months up front and each time my window was coming due, I received an advanced call asking about extending it. No hassles. Pickup was very convenient and I was able to schedule that with little advanced notice. The car was ready upon my arrival and the checkout process was simple. I also received a close out report via email with photos of my vehicle taken at time of pick up. I would recommend them and would use them again if I have a need to store a car in the LA area. read more

The team here is great. Stephanie and the guys really went above and beyond to help my mother get her car back on the road. They are gracious and professional. If you need your car stored for an extended period of time, definitely come do your business with them! read more

Simply outstanding. I stored a car with Private Car Storage and it was easy and reasonably priced. The building was very clean, organized and the car were reasonably spaced. The team's communication while getting things set up was great and their overall response time was simply fantastic and the speed and ease of picking up and dropping off a car is amazing. They were very accommodating. Their additional services are also very well managed, whether it is to exercise the car, wash it before pick up, registration... I would definitely store with them again or recommend for anybody looking for car storage, whether temporary or long term. read more

Excellent service! I had a few months where I needed to keep my car in storage and PCS took care of it. It was kept indoors, covered up, I never had to worry about the safety of my car. When I did need the car, they were quick to respond to get my car ready. So 5 star, and I would definitely use them again if I have any future car storage needs. read more

Private Car Storage - Self Storage Near Me - Pasadena, California

This is the second time we've used Private Car Storage. What an amazing team! I can't imagine anyone putting as much effort into their customer service as Stephanie, Eddy, and Michael. Amazing service, awesome attitude, and just genuinely nice people. read more

Outstanding service! They help me 100% in all my needs, that were a bit complex, since I was not present anytime. Stephanie and her team helped me from the very beginning all way to get my car. Absolutely impressive service. I only have good words!! read more

Private Car Storage really lives up to their excellent reviews. Needed short term storage for a vehicle and we live out of state, so I had to pull all this together over the phone/email. Everyone I spoke with went out of their way to make the experience seamless from receiving the vehicle from a towing company, arranging to have a flat tire repaired, and arranging for us to pick up the vehicle on a holiday. Top notch service. Highly recommend!! read more

I've had the pleasure of storing my cars at this facility for the past few years. All I can say is that they go above and beyond to provide a superb service. I am admittedly a picky person when it comes to my cars, and I know they take care of them with utmost diligence. read more

5 stars for sure... They have a great staff, Stephanie is always so nice and helpful and the other guys I met there were all super cool too. I had to let my car for months there and I never had any issue or concern, they always took care of making sure my battery wasn't dying and I felt really good letting my car there every time I had to (I didn't feel the same way at all with some other garages I used in the past). So I would definitively recommend them to anyone who need a long period garage and don't want to worry about it... read more

THIS PLACE IS AMAZING! 10/10. I stored my car here for almost 2 years and Stephanie and the team took amazing care of it. When I received it back, it was in amazing condition, clean and in great working order. I can not recommend this place enough if you are looking for somewhere to store your car. They are responsive and helpful in every sense of the word! Had an amazing experience! read more

I became a customer April of 2019 and have to say that Stephanie and team are top of the class in terms of professionalism and responsiveness. read more

I stored my car for about one year while I lived overseas. The entire team made the storage process so easy. I only had to make a reservation, drive it in, and set up automatic payments quite easily. They were flexible about my ending date and quick to respond when I asked to pick up my car and end the lease within a week. Thank you so much for making the whole process so easy! read more

This review is based on my girlfriend's experience with this business. She called and received a price quote to store her car. Then someone else called her back with a higher price, but said they would honor the first price quote. Then they started changing all of the terms of the discounted price quote (i.e.: you have to pay the full year up front in order to receive the discount, they wanted $25 more a month just to START the car once every TWO weeks, etc.). Very inconsistent messaging and price changes between the first call and second call. We couldn't trust to leave our cars with them so we went with another company in Chatsworth. read more

Everything about Private Car Storage is fantastic! Based on my experience with them, I've decided to keep my car longer knowing it'll be happy when we're apart! Let me begin by saying I drive a Green 2005 Honda Element EX. His name is Oscar. I bought him new and he replaced my '89 Mazda MX Turbo GT. I drive Oscar like a sports car and he LOVES it! I am certain that when he imagines his reflection or has chance to dream, he is sleeked out with a corporate sponsor logo displayed boldly on his doors and hood. ...and he has a spoiler! Oscar and I have had some amazing times together, but he's 10 years old, I'm starting to travel a lot and it seemed the best time to sell him and get a new car when I needed one. Before I could actually sell him, I left Oscar with Private Car Storage. Never have I left my car anywhere, with anyone, gotten back into the driver's seat and not had my car feel tense or stressed out. When I sat in Oscar, after six weeks with Private Car Storage, he was clean and felt Light and Happy! ...almost giddy. I was taken aback by the feeling my car would be as happy staying as going, zipping through the streets with me! I am not certain if it was the Private Car Storage staff or all the high-end sports cars that befriended Oscar and recognized him as one of the tribe... Either way, knowing my car will be this happy when we're apart made me decide to keep him a little longer and entrust Private Car Storage with his well being when I travel. read more

I was looking for a great spot to store my car. I LOVE my car and wanted it to be in good hands. I was LUCKY enough to come across Private Storage. They took amazing care of my car, accommodated keeping it charged (an electric car), and provided fantastic customer service. Stephanie was amazing to work with - was extremely knowledgeable and answered all of my questions. I 100% recommend Private Car Storage and Stephanie's service. Will definitely be using them for any car storage needs in the future. Thank you!! read more

I didn't end up leaving my car at their facility because I was able to find another location for free. Therefore, I cannot speak for my experience storing a car there but instead I can regarding their service. One word: EXCEPTIONAL! Also, their entire process is very simple and streamlined. In closing, when I had to cancel I gave them a quick call and Curtis and Stephanie took care of me right away. I will definitely think of them when I require auto storage from now on. read more

I used Private Car Storage for just under 9 months to store my vehicle. I was in the process of moving and needed a quick solution to keep my car safe and dry until I found a more permanent solution. Curt responded to my inquiry quickly and I was able to store my vehicle there within a couple of days of contacting him. I didn't know how long I would need to keep it there, and he was very flexible and accommodating to my needs. I had originally stored my 2011 Lexus IS, but then a couple of months later, I wanted to take that vehicle out and store my 1994 Integra instead; Curt made it very easy to do the swap and even ensured that my Integra's special needs were met: because the vehicle is older and not driven much, I have a battery shut off switch so that when the car sits for long periods of time, the battery won't drain. Also, the Integra is lowered, so he had wooden boards at the driveway to assist in pulling the vehicle in and out of the location without scraping the body kit on the driveway. Whenever I wanted to take the car out for a weekend, Curt would show up early and have the car uncovered and ready to go when I got there. The car was always clean and in the exact condition that I had left it in before. Having multiple cars and limited space to park them can be challenging, and if I ever need additional storage for a vehicle in the future, I would not hesitate to use Private Car Storage again. Pricing is reasonable and they provide safe, reliable storage for short term and long term needs. Best car storage solution in the San Gabriel Valley, hands down. 5 out of 5. read more

Highly recommend these guys if you need to store your car for any period of time. I had initially arranged to store my car for 6 months, but needed to extend a few additional months and had no problems doing so. I also chose the option for them to exercise my car every month and my car has been working just fine ever since I picked it up (~8 months later!). Stephanie was extremely helpful during my car pickup process. I had run into some issues with my registration with the DMV, but she quickly took care of EVERYTHING for me so I didn't have to go down to the DMV myself. Great great customer service and I am very happy with my experience with them! read more

Earlier this year I lost an extra parking space and Private Car Storage ("PCS") was there to take care of my prized classic, offering covered storage as well as what I would consider white glove service for a reasonable price. I'm extremely picky with my vehicles, but PCS always made me feel comfortable. And they're car lovers so sometimes it's fun not only to take your car out for a spin, but to chat with them about their cars,or see what other classics they're storing. PCS offers all sorts of extra services to keep you car clean and running while it's sitting. I didn't need these, personally, but it was nice to know they were available and that there wasn't any pressure to buy them. Also, and I'm not sure if this policy will always be in effect, you can swap cars in and out as needed with no extra cost (you're renting the space, not a-space-for-one-car). Great for collectors who can't park all their cars at home. However, my favorite part of being a PCS customer was the flexibility -- I live about 20 miles away from Pasadena, so Saturday and Sunday "car visits" were a must. Every single time I wanted access to my car on a weekend morning, even on holiday weekends, someone from PCS not only met me there, but had arrived early to pull out and uncover the car. Seriously, I loathe handing my keys over even to the Smog Testers, but PCS is great. I may no longer need car storage at present, but the next time I do, my first call will be to Private Car Storage. Cheers. read more

Private Car Storage is a clean, secure, top notch storage facility. I deposited my car in early June and retrieved it in late July with no problems. You have two options: park your car indoors or outdoors with a cover. The owner, Curtis is very personable and accommodating--he drops you off after you deposit your car, and even makes sure to wash it prior to pick-up if given enough time. The deposition was quick and painless; you call Curtis's cell and he comes over in about 15 minutes. After some paperwork, you're done and out. The retrieval process is similarly speedy: call Curtis, and he'll come and bring your car out. read more

I found this place on Yelp and started my service last week. Their customer service is the best! Just let them know when you want your car and someone will be there and your car is ready to go! I need to store my car long term and I would not consider another place for this. read more

Private Car Storage is the best place to store your car. I had to leave the country for work for a few months and needed a safe place to store my car. They were professional and helpful and so nice. The tags on my car expired while i was gone and I mailed the new stickers and they put them on for me - one less thing for me to deal with when i got back. My car had a battery problem, so the trickle charger wasn't working - they replaced my battery for me at their own expense. Stephanie and Curtis are great. Super friendly and always responded quickly to my emails. Their location is clean and secure and they have really affordable rates. Highly recommend! read more

Can't say enough great things about Private Car Storage. Extremely helpful and ethical company! Very easy to work with! They were always available to answer my questions, accommodate every special request I made. Cost wise they are the best deal in town and have the customer service to match! read more

Man this place is rad and what friendly staff I highly recommend this place, thanks again for taking good care of my truck.

Great place to store your car! I was gone for two months, and I didn't have a place to park my car. I went to one of the buildings private car storage has, and one of the workers showed me around. It has so many super cars in there, and they have CCTV live on there website! I definitely recommend this place to people who need a place to store their car (especially valuable ones) for a long time. This place is very secure. read more

Stored my sports car here after moving down to LA. Customer service was top notch, the facility clean and well kept. I highly recommend leaving your car here. Thank you Curtis! read more

Loved the service! Everything went smooth from the day I brought my car for a couple of months while I was away. Called 24 hours before I needed to pick up my car, and the car was ready for me the next day, even I came way more earlier than was expected. The rest of the money was returned in the next few days. I never asked for it, they just e-mailed me with the note that my deposit was returned to my account. Nice staff, very friendly, answering all the questions, so I was very relaxed that my car is in a right hands while I'm traveling. Highly recommended! read more

I stored my Miata here for almost two years. It was returned in the same condition that I left it in, and the times I went to pick it up it was always clean. They even took care of replacing the battery for me! Very happy with their customer service. Stephanie was excellent! They even took care of towing the car back to me so I can now take my time getting it road ready and re-registering it. read more

Great people and even better pricing. I called this location 2 hours before I had to leave for over a month for work. And hey gladly help me and took my 2017 BMW 330i that same day. The facility are extremely clean and safe. And most importantly there is no beating there price. Will use again read more

Storing a car can be tremendously stressful, especially depending on the reasons you have to do it. I had to leave LA unexpectedly for an indeterminate amount of time, and I was really worried about storing the car I had just bought 6 months before (just a nice Honda, nothing fancy, but still the nicest car I had owned since back when I wrecked cars in high school. I'm 35 now.) I found these guys on Yelp, duh. Where else? They had great reviews and were deemed "trustworthy" which was very important to me. I opted to store my car outside with a cover, which is what I could afford (and the price seemed pretty fair compared to other options I had scouted) and I felt ok about the location, it is very non-descript and in a chill area of Pasadena. I liked that it was outside of LA, made the dropping off and picking up process smooth and quiet. I also chose to pay extra to have the car run occasionally to keep the battery on point, etc. which I think was worth it. I also expressed concern about my tires flat-spotting and I asked them to move it at least once while it was stored (they ended up having it for a little over four months) and they said they would be on top of it and I don't know if they did it or not but my tires were fine when I picked it up. And yes, the car was washed for me. It was sparkling, in fact. I had washed it before I had dropped it off, but she was looking freshhhhhh. Stephanie in the office was always killing it and Curtis seemed like a great guy and was easy to deal with. Overall, the experience was pretty painless. Only drawback is that they could not take American Express. I would use them again and recommend. read more

Stephanie and her team are organized and easy to work with. I had a car dropped there from a mechanics shop and then picked up later that week by a long-haul trucker. There were lots of logistics and planning but Stephanie took care of everything. I would highly recommend this spot t anyone. Really great service. read more

TL;DR: amazing customer service, competitive rates, better for weekly/monthly storage than for daily parking of a frequently used vehicle but willing to work with you, perfect place to leave a vehicle if you're leaving town and don't have off-street parking at your building. ~~~~~~~~~~~~~ I was in Pasadena temporarily and needed a place to store my van for a few weeks over the holidays. I was looking for a 24-hour parking lot so that I could have access to my vehicle, but they were all either not accepting applications or their garages were too small for my van to fit. I got ahold of Private Car Storage and I found them very easy to work with. They offer monthly or weekly rates for that are both better than Pasadena daily street parking. Their monthly rates are a bit higher than other lots, but that's because their security is a lot tighter and the customer service is unmatched in the area from what I've seen. A big selling point for me was the fact that they prorate their monthly rates if you don't use the whole month. I was looking for about 2.5 weeks of storage, so since other lots don't prorate my bill was going to look about the same as it would have at the one other lot I found that was accepting applications and had ceilings high enough for my van. Since that other lot only had three spaces that I would fit in and those were first come first served on a daily basis, Private Car Storage was the obvious choice. The only negative is that this is more of a vehicle storage service than a parking lot (as the name implies). I was going to need access to my vehicle at least a few times, and they were incredibly willing to work with me. During business hours (9am-6pm) I just needed to call when I was on my way to pick it up. After hours access would require more coordination, but they were willing to move my van to a secure space outside the lot where I could access it after hours and then move it back into the lot in the morning. This was an unbelievable level of customer service that I wasn't expecting. Disclaimer: at the last minute the repair shop told me they would need to keep my vehicle through the holidays, so I no longer needed to store my vehicle with Private Car Storage, but if I ever need to keep my vehicle in Pasadena for more than a few days I know who I'll bring my business to! read more

Stephanie and Private Car Storage are simply amazing. Incredibly accommodating in every way. I recently stored two cars with them and shortly after decided to ship one of the cars to my father in FL. She arranged everything and made it super easy. If you need a secure and safe place to store your vehicles, look no farther! read more