Nicol was very helpful and efficient. She made the process smooth. I would recommend this business to others.

Super easy move-in! The staff was friendly, helpful, and very accommodating. Highly recommend!

I've rented plenty of storage units over the years, this was one of the rudest staff members I've EVER interacted with. Just horrible communciation skills. That's how you lose potential customers. Check the units before renting, the discounted ones are discounted fora reason. You get what you pay for. Go elsewhere. read more

Clean and quiet! 10/10. Good price with great access hours. Friendly and helpful staff.

Was assisted quickly upon arrival. Facility is clean and accessible. Highly recommend read more

Fast and great service. Answers all your questions. Easy. Great customer service. Had a great experience with this storage facility! The entire process was smooth, secure, and stress-free. The facility is clean and well-maintained, and the customer service was excellent. Highly recommend them if you need a reliable place for your belongings! read more

The staff here is very attentive and sweet. The property is clean and spacious. Every question I had they had the answers for me.

Quick service and got a storage unit right away. I was looking for a unit ASAP and this place got me in.

Friendly service. Fast signup and new facility that is easy to access. Highly recommend.

Called in to ask about storage unit gaby montes was the one to help me, I walked in to check the unit and she continued to be very helpful. I was convinced on getting the unit after she gaved me two months discount. Place is very clean and hours to access are great! read more

Their website was easy to navigate and when I called for further information the lady who helped me was super nice and informative and processed everything right away. I got set up with exactly what I needed in a matter of minutes. When I showed up in person to sign my paperwork, Kevin the manager was also just as friendly and informative and the process was very straightforward. I was impressed with how clean the facility is. There's no gotcha's in the contract, everything is clear and straightforward, and the employees are friendly and helpful. read more

For my first time acquiring a storage unit the experience worked out well.I was hesitant being that I was new to it all but Argie and Kevin were more than accommodating.They provided the appropriate and proper insight and direction needed to move forward with the move in. I look forward to continuing to do business with them and the Storage Outlet Community. read more

Very fast check in, they also have nice units. It's a very clean environment. I plan on staying here for a long time.

Argie has great customer service. The facility is kept clean with ample parking spaces.

Great storage facility hands down. Much better quality compared to previous storage companies I've rented from. The facility was extremely clean and the location is excellent. I will definitely recommend this business to others. read more

Great experience and very easy and fast process. She went over the sizes and gave me my best options

Awesome customer service! Loved the help from Kevin, he was very knowledgeable and explained everything well.

Saw some other reviews and was a bit confused on how one would be upset with straightforward service! There was a great special going on, half off first 2 months!! Couldn't beat that!!! I called in before and spoke to Argie, she was very helpful! When I came in she was very good with answering all of my questions and gave me a tour of possible units, no hassle! From beginning to end signing all the paperwork I'd definitely suggest this place to friends read more

We had this account for two with a large storage unit paid them nearly 12,000.00 in that time never late. Then transferred to a different unit and with the pandemic we will unable to pay it on time and were 3 days late paying it. They charged us a 25.00 late fee WOW after 2 plus years NEVER being late. We have decided to close our storage with this company. Will never us them again. read more

this is my first time using a storage unit, this one is close to me and very clean and quiet reasonable pricing. i love how the online website gives you a preview of the different types of units they offer read more

Level n made this for me a easy pleasant transition. My first time doing this and Would recommend all to do your storage needs here. Cordially, T Will read more

Very dishonest staff and money greedy. Was in communication with the manager to offer $100.00 dollar special for the next three months and was tricked into signing a contract. I never received the special and I am stuck with the contract of paying damn there 200 dollars a month. Contacted corporate and they basically told me no such deal existed and even went as far as asking me if I had such agreement in writing! I did not think I'll needed to get anything in writing trusting the Manager and assistant manager. They both lied to me and clearly got away with it and that is the reason I'm writing this review! Rent a storage unit somewhere else. They are untrustworthy so imagine if your storage unit got broken into. I will never recommend this type of business and I will write a review everywhere! Follow up: If my cousin sister brother rented the unit for the discounted rate, It does not matter. I had a verbal agreement with the manager and assistant manager AFTER this! I was told a lie and that is why I wrote the review. Try again :-) read more

I'm very upset at the current moment with the horrible customer service at this place... Initially when I first acquired a unit here in the middle of March, Kevin was very polite and helpful, now it's a completely different story. I rented two units. On April 1st, I let Kevin know I would only be keeping one of the units because I already emptied the biggest one (I moved into my apartment on April 1st), and even though one unit was empty, I still paid the full months rent on both units... and also, I signed the 10-day notice to vacate the unit on April 1st... He let me know it had to be empty by the 30th... which was fine, because it was already empty... now, he calls me on April 30th at 2pm to ask me if I still wanted to vacate. I didn't get the message because I was at work... Now Kevin is saying I owe for the month of May, even though the unit was empty and the lock was removed by April 30th... He said since no one came to the office to let him know it was vacant, they charged me... Well, that's funny, because I let him know the unit was vacant well in advance... read more

Don't have much to say other than I was very happy with the service I got from Argie. Very informative. The place was very clean and I'm %100 sure my stuff will be safe there. Thanks again! I'll be returning soon. read more

Great prices! Amazing employees who are very friendly and knowledgeable! The facility was clean and welcoming. Would definitely recommend to family and friends. read more

Storage Outlet is great!!!! The sign up process was pretty fast and the employees are super friendly!!!!

Horrible Customer service, very rude and disrespectful! They discussed a previous customer delinquent balance and what was left in their storage with me. I was volunteered this information and then I was denied a storage rental solely based on knowing the person. I was told by Kevin that I was "guilty by association" (his exact words) Both Argie Menendez and Kevin refused to give me the owner or Corporate number to keep me from making a complaint. I wouldn't recommend renting from this place. By far the worst experience I've ever dealt with. VERY UNPROFESSIONAL! read more

You would be a fool to rent storage space at this facility. These people are crooks. Manipulating the contract to make money. Argie let us run up fines and notified us after the fact every time. Inventing reasons to over charge us monthly. If you need storage you can do better then this. read more

I always enjoy my time with Gardena storage, I have been with them for years. Even though I move out of a unit, I always go back and have referred many family and friends. Always clean, friendly staff and always willing to help and answer any questions you may have. read more

I've had a bad experiences at previous storage places until I moved to Gardena. I believe Argie was the one who helped me out and she was very friendly and did a great job at setting me up. I would definitely be referring people. read more

Awesome service. Argie is terrific! Public Storage did not seem to care except for getting more money. I'll use Storage Outlet again.

My dad used this storage place multiple times in the past couple of years even though management changes the service is always great ! The new manger is so nice she is very helpful and the facility is always clean I saw there poster about reviews etc. and I decided to show some love ! Great place to store never had an issue read more

My boyfriend was offered a deal for 100 bucks a month for the first month and then 200 bucks for each month thereafter. He was going to move his things out before the 2nd month so he really wasn't concerned about the steep price after a month. The people working there told him that he would only have to pay 100 bucks if he kept his stuff there another month, but he would just have to transfer the storage in my name. Well, the storage was transferred in my name and my boyfriend had to pay 200 bucks! When we confronted these crooks about what they had promised us, they basically told us a bold face lie and all of a sudden had amnesia. My boyfriend would've moved his things into my place sooner had we known these crooks weren't going to make good on their promise! Steer away from these liars! Find yourself a better storage location! read more

The woman who helped me, I believe her name was Argie was very helpful and friendly. The storage units are by far the cleanest I've ever seen. Overall I had a great experience and the service was amazing! read more

Out of all the storage facilities I have used over the past 2 years, I must admit this is the best location I have ever had in regards to service, security, cleanliness, location and price. Arguie was amazing! Very helpful, nice, professional, and very dedicated to her job. Thank you for your service and definitely will recommend it to my friends. read more