Storage Outlet - Gardena

4.0 (26 reviews)

Self Storage

Closed • 9:00 am - 6:00 pm

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Storage Outlet - Gardena - Self Storage Near Me - Gardena, California

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Aliena L.

2 months ago

Was assisted quickly upon arrival. Facility is clean and accessible. Highly recommend read more

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Wally R.

We are happy to hear about your quick service experience. Thank you…

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Jessica V.

9 months ago

Quick service and got a storage unit right away. I was looking for a unit ASAP and this place got me in.

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Daniel F.

161

2 years ago

Friendly service. Fast signup and new facility that is easy to access. Highly recommend.

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Pearl G.

2 years ago

Called in to ask about storage unit gaby montes was the one to help me, I walked in to check the unit and she continued to be very helpful. I was convinced on getting the unit after she gaved me two months discount. Place is very clean and hours to access are great! read more

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Jason H.

377

5 years ago

Their website was easy to navigate and when I called for further information the lady who helped me was super nice and informative and processed everything right away. I got set up with exactly what I needed in a matter of minutes. When I showed up in person to sign my paperwork, Kevin the manager was also just as friendly and informative and the process was very straightforward. I was impressed with how clean the facility is. There's no gotcha's in the contract, everything is clear and straightforward, and the employees are friendly and helpful. read more

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Wally R.

Hey Jason, thanks for the positive review! We love hearing from our…

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Kendraa C.

350

4 years ago

Very fast check in, they also have nice units. It's a very clean environment. I plan on staying here for a long time.

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Wally R.

Hello Kendraa, we appreciate the kind review! Thanks for sharing your…

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Michelle B.

4 years ago

Great experience and very easy and fast process. She went over the sizes and gave me my best options

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KH C.

4 years ago

Argie has great customer service. The facility is kept clean with ample parking spaces.

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Wally R.

Hello KH C, thank you for your five-star review! We pride ourselves…

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Sonia F.

5 years ago

Great storage facility hands down. Much better quality compared to previous storage companies I've rented from. The facility was extremely clean and the location is excellent. I will definitely recommend this business to others. read more

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Wally R.

Hi Sonia, thanks for the review!

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Ashley F.

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8 years ago

Saw some other reviews and was a bit confused on how one would be upset with straightforward service! There was a great special going on, half off first 2 months!! Couldn't beat that!!! I called in before and spoke to Argie, she was very helpful! When I came in she was very good with answering all of my questions and gave me a tour of possible units, no hassle! From beginning to end signing all the paperwork I'd definitely suggest this place to friends read more

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Wally R.

Thank you so much for the kind words, Ashley! Customer service is a…

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Mel S.

6 years ago

We had this account for two with a large storage unit paid them nearly 12,000.00 in that time never late. Then transferred to a different unit and with the pandemic we will unable to pay it on time and were 3 days late paying it. They charged us a 25.00 late fee WOW after 2 plus years NEVER being late. We have decided to close our storage with this company. Will never us them again. read more

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LaTeiah BaddCutee S.

149

5 years ago

this is my first time using a storage unit, this one is close to me and very clean and quiet reasonable pricing. i love how the online website gives you a preview of the different types of units they offer read more

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Wally R.

Hello, thanks for the positive review! We love hearing from our…

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k d.

9 years ago

Level n made this for me a easy pleasant transition. My first time doing this and Would recommend all to do your storage needs here. Cordially, T Will read more

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Wally R.

Thank you for your review! We're so glad to hear you've enjoyed…

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LaJavette F.

4 years ago

I'm very upset at the current moment with the horrible customer service at this place... Initially when I first acquired a unit here in the middle of March, Kevin was very polite and helpful, now it's a completely different story. I rented two units. On April 1st, I let Kevin know I would only be keeping one of the units because I already emptied the biggest one (I moved into my apartment on April 1st), and even though one unit was empty, I still paid the full months rent on both units... and also, I signed the 10-day notice to vacate the unit on April 1st... He let me know it had to be empty by the 30th... which was fine, because it was already empty... now, he calls me on April 30th at 2pm to ask me if I still wanted to vacate. I didn't get the message because I was at work... Now Kevin is saying I owe for the month of May, even though the unit was empty and the lock was removed by April 30th... He said since no one came to the office to let him know it was vacant, they charged me... Well, that's funny, because I let him know the unit was vacant well in advance... read more

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Wally R.

Hello, we are so sorry to hear about your experience and would like…

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Teresa T.

11 years ago

Very dishonest staff and money greedy. Was in communication with the manager to offer $100.00 dollar special for the next three months and was tricked into signing a contract. I never received the special and I am stuck with the contract of paying damn there 200 dollars a month. Contacted corporate and they basically told me no such deal existed and even went as far as asking me if I had such agreement in writing! I did not think I'll needed to get anything in writing trusting the Manager and assistant manager. They both lied to me and clearly got away with it and that is the reason I'm writing this review! Rent a storage unit somewhere else. They are untrustworthy so imagine if your storage unit got broken into. I will never recommend this type of business and I will write a review everywhere! Follow up: If my cousin sister brother rented the unit for the discounted rate, It does not matter. I had a verbal agreement with the manager and assistant manager AFTER this! I was told a lie and that is why I wrote the review. Try again :-) read more

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Wally R.

We are sorry you feel your experience with us was poor. It appears…

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Precious B.

5 years ago

Storage Outlet is great!!!! The sign up process was pretty fast and the employees are super friendly!!!!

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Wally R.

Hello, thank you for your kind remarks! Our managers work hard to…

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Giovanni F.

10 years ago

Don't have much to say other than I was very happy with the service I got from Argie. Very informative. The place was very clean and I'm %100 sure my stuff will be safe there. Thanks again! I'll be returning soon. read more

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Shayla A.

9 years ago

Horrible Customer service, very rude and disrespectful! They discussed a previous customer delinquent balance and what was left in their storage with me. I was volunteered this information and then I was denied a storage rental solely based on knowing the person. I was told by Kevin that I was "guilty by association" (his exact words) Both Argie Menendez and Kevin refused to give me the owner or Corporate number to keep me from making a complaint. I wouldn't recommend renting from this place. By far the worst experience I've ever dealt with. VERY UNPROFESSIONAL! read more

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Tod B.

9 years ago

You would be a fool to rent storage space at this facility. These people are crooks. Manipulating the contract to make money. Argie let us run up fines and notified us after the fact every time. Inventing reasons to over charge us monthly. If you need storage you can do better then this. read more

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Shimika B.

10 years ago

I always enjoy my time with Gardena storage, I have been with them for years. Even though I move out of a unit, I always go back and have referred many family and friends. Always clean, friendly staff and always willing to help and answer any questions you may have. read more

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Jennifer O.

11 years ago

I've had a bad experiences at previous storage places until I moved to Gardena. I believe Argie was the one who helped me out and she was very friendly and did a great job at setting me up. I would definitely be referring people. read more

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Chris B.

9 years ago

Awesome service. Argie is terrific! Public Storage did not seem to care except for getting more money. I'll use Storage Outlet again.

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Luis L.

11 years ago

My dad used this storage place multiple times in the past couple of years even though management changes the service is always great ! The new manger is so nice she is very helpful and the facility is always clean I saw there poster about reviews etc. and I decided to show some love ! Great place to store never had an issue read more

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Veronica M.

11 years ago

My boyfriend was offered a deal for 100 bucks a month for the first month and then 200 bucks for each month thereafter. He was going to move his things out before the 2nd month so he really wasn't concerned about the steep price after a month. The people working there told him that he would only have to pay 100 bucks if he kept his stuff there another month, but he would just have to transfer the storage in my name. Well, the storage was transferred in my name and my boyfriend had to pay 200 bucks! When we confronted these crooks about what they had promised us, they basically told us a bold face lie and all of a sudden had amnesia. My boyfriend would've moved his things into my place sooner had we known these crooks weren't going to make good on their promise! Steer away from these liars! Find yourself a better storage location! read more

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Wally R.

Thank you for your response. We always want to be informed if there…

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Bianca G.

10 years ago

The woman who helped me, I believe her name was Argie was very helpful and friendly. The storage units are by far the cleanest I've ever seen. Overall I had a great experience and the service was amazing! read more

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Saila C.

10 years ago

Out of all the storage facilities I have used over the past 2 years, I must admit this is the best location I have ever had in regards to service, security, cleanliness, location and price. Arguie was amazing! Very helpful, nice, professional, and very dedicated to her job. Thank you for your service and definitely will recommend it to my friends. read more

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More info about Storage Outlet - Gardena

13401 S Western Ave
Gardena, CA 90249
Directions
(310) 984-1846
Call Now
Visit Website
https://www.storageoutlet.net

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Does Storage Outlet - Gardena take credit cards?

Yes, Storage Outlet - Gardena takes credit cards.

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Review Highlights - Storage Outlet - Gardena

“I believe Argie was the one who helped me out and she was very friendly and did a great job at setting me up.”

Mentioned in 7 reviews

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Be careful with this place keep your receipts and always keep track of your payments because this…read moreplace will try to scam you and then play dumb when you call to ask what is going on twice there has been a rent increase which I understand and complied to pay but I noticed that they increased my rate $12 which is what they said it would increase by but then there was a added $3 charge that I was never given an explanation for now they are trying to do it again $12 increase this time with an additional $4 charge again with no explanation where this other fee came from they manipulate the rate by listing the additional in with the old charge as if I had been paying that extra amount all this time but all my paperwork and bank statements show otherwise disgusted with a business who thinks they can get away with this

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I have used the mobile storage guy to move probably four times now! They are wonderful !! It's nice…read moreto not have to worry about moving all in one day but taking my time. I will never move any other way or go with anyone else!

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Great customer . Shout out to new employee Jacqueline and the other employees…read more Very nice and clean.

I've been renting at Extra Space now for over a year. Only had to deal with customer service once…read morewhen I moved in and they were great. The website and the app are easy to use and I've never had a problem with gate access. The place is also well kept and clean. The only issue I have is I was given a special rate at move-in and it's been increased twice while I've been there only a little over a year. I've come to learn there's no regulation in the storage space industry so there's not much you can do as a consumer other than take it, but I would hope they would be more up front on their fees.

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Madeline is the bomb she helped me got squared away go check my girl out I have my unit I can start…read moreputting my stuff away

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Nothing wrong with the facility or people, but they jack up your monthly rate after you have only…read morebeen there 6 months and then you have to beg for them to reconsider the rate hike. This happens every 6 months and I am not talking about a 10% increase. They jack it up 30% or more each time. This is a predatory business model not unlike payday loan places. AVOID

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Lisa J.

3 years ago

I would like to give a serious shout out to Storage Outlet Gardena!!! I was in a bind and was calling around in a desperate need of an extra large storage space. I reached out to them and unfortunately at the time nothing was available. I asked to be placed on their waiting list!... In less than a week I received a call from D'Andre and OMG He made my day! D'Andre was the most pleasant and welcoming gentleman informing me they had just received notice of a 10x30 space that was rare to find!! I explained to him my situation of being out of town! He immediately assured me everything would be ok and he would be willing to hold the space for me until I returned! I cannot thank him enough he was so assuring and I felt so much better when he told me he would even be there when I arrived!!! Well now I have arrived and to meet him in person he is absolutely PHENOMENAL!!!! I also met Nicol and she was just as pleasant and welcoming! Customer Service at the Gardena location is THE BEST!! Much Love and Thanks! I appreciate you more than you will ever know!!! Distinctive Designs LLC!!! read more

Manuel M.

6 years ago

If you need to store anything may it be long term or temporary and Gardena is near you. This storage outlet is for you. I have been a customer for the past 8 years estimating and I have not encountered any issues, the staff is super nice, helpful and chill. The outlet is always clean, safe and no one ever bothers me. Thank you Storage outlet Gardena. Pros: clean, safe,big spaces for rent available, 10 day grace period before late fees. helpful and nice staff. Cons; No more public restroom, Carts only available during business hours, no extended hours for access and no options to throw away small trash. read more

Stareisha T.

3 years ago

This is one of the best storage places you can find in gardena. HANDS DOWN NICOLE, the front desk employee is the BEST. She takes her time to make sure you find the right storage unit for your personal belongings she also ensures you that your belongings will be safe. She helps with finding you the best price you can afford, and she's just a pleasure to work with you throughout your transaction if I had the choice to recommend NICOLE to ANYONE. IT WOULD BE EVERYONE she also gets you in and out fast, so if you're looking for great customer service, ask for NICOLE...... read more

Kimia O.

3 years ago

OMG!!!! I went to the storage unit today and was greeted with friendly new staff. I was very surprised because the side door was open and the new employee mention to me that the side door will be available to access from the warehouse to the office and also that the restrooms will be available for use. This is all good news to me because it was a hassle to walk out through the parking lot back into the office on rainy days, also, it is nice to know that there is a restroom available on site for the customers. read more

Juan G.

11 years ago

I've had use this storage place for almost a year already and its always convenient for me to acess my things. I would highly recommend this place to all my friends and family members. I've never had a problem till this day. The girl who helped me out was very friendly and helpful she answered all my questions (Argie) that I had and made me feel that my personal belongings would be safe! No complaints at all. Thanks again for the great service! read more

Brittney W.

1 year ago

Today, I was dreading looking for a storage facility. Every one I looked up had outrageous prices. I decided to go to my dad's storage spot, Storage Outlet in Gardena, and let me tell you, I'm glad I did! The office was nice and clean. Nicol was absolutely amazing! She gave me the complete run down on prices and sizes and was very knowledgeable when I was completely unsure of what size I needed. She didn't try to up sale me, and I appreciate that! read more

Juanitha L.

2 years ago

Surprise, surprise if you're looking for a good storage company, do not look any further. I have already did the research for you. Storage Outlet, Gardena CA is the place is your one stop "storage place" they have better than good prices, it well secured, great access hours. They have everything for all your storage needs. Check out DeAndre he is the man to see, very courteous, great and has product knowledge. That's right Storage Outlet, Gardena CA.. read more

Jazmin G.

3 years ago

Super nervous and irritated about looking for a storage. I'm 32 it's my first time doing this and it was nerve wracking. The prices at other big local locations were high. I need things to be convenient and accessible. What's sad is this location did not even come up on my google search. I just happen to be driving by. Needless to say I'm glad I found this place. From the promotion to the unit size I got a 10 X 5 which is perfect! I'm happy. read more

Inga B.

3 years ago

I drove by and decided to stop. Facility was very clean. The person at the desk was very knowledgeable and helpful... Customer services was nothing less than 5 stars... He showed me three units all were very clean. I had been shopping around for storages all morning. I choose this facility not only for the reasonable prices, but on the excellent customer service I received... With that said, I moved in today!!! read more

Clark J.

8 months ago

I had a great experience at Storage Outlet in Gardena thanks to Nicole. She was very welcoming, professional, and took the time to show us around the facility. Nicole made the whole process easy and stress-free, answering all of our questions with patience and care. The facility itself was clean and well-kept, and I felt confident about storing my belongings here. Excellent customer service--thank you, Nicole! read more

Donita P.

5 years ago

I just started using this storage and so far everything has been amazing. I was able to reserve online and it was fast and secure. Once I came into the office I was greeted and all the rules were broken down for me professionally and it was pleasant. I had help from a gentleman who made everything clear for me. I'd definitely recommend this storage to anyone on the area in need. read more

Jonathan T.

2 months ago

Nicol was incredibly helpful and kind during my visit to Storage Outlet. She took the time to show me two different units, both of which were very clean and well-maintained. I really appreciated her patience and professionalism, as she made the whole process smooth and stress-free. Thank you, Nicol, for your excellent customer service and for helping me find the right space! read more

Maria R.

6 years ago

Hello I just wanted to share my wonderful experience with storage outlet in Gardena!! I am a new customer and love the Units,the location and friendly service here!! Kevin and Archie are amazing, attentive, friendly and very helpful, to my every needs!! I am happy I changed storage places!! Thank you guys really helped me out!!! Please check them out for there great deals! read more

Josh G.

2 years ago

A convenient storage solution that is working for me. Nice, safe, properly managed building. For the south bay area the location is easy access on a safe street. Good, fair pricing, several size units to choose from. No random surprise rent hikes. Easy, straightforward and fast move in process with Nicol, who was supportive, clearly explained everything and friendly. read more

L S.

4 years ago

For my first time acquiring a storage unit the experience worked out well.I was hesitant being that I was new to it all but Argie and Kevin were more than accommodating.They provided the appropriate and proper insight and direction needed to move forward with the move in. I look forward to continuing to do business with them and the Storage Outlet Community. read more

Chardae C.

2 years ago

10 out of 10 highly recommend y'all this storage place is so nice and friendly was very helpful and easy to store all of my things the staff is very helpful definitely if your moving and looking for a storage space stop down at storage outlet the one and only on 13401 S western Ave Gardena ca 90249 definitely see the staff D'andre y'all he is the best read more

Taray R.

3 years ago

I had one of the greatest experience with Deandre helping me get a storage. It was clean as well experience in the knowledge of his job. He showed me around and everything was great and if I ever need to come back, I will come back because I had a good experience hats off to Deandre for annoying how to take care of customers great job read more

Demario C.

6 months ago

1. "Clean, secure, and climate-controlled! The best storage facility in Gardena!" 2. "Excellent service, safe units, and perfect climate control. Highly recommend!" 3. "Great staff, spotless facility, and perfect temperature control for my items!" 4. "Love this place! Clean, climate-controlled, and super friendly staff every time!" read more

Eliana M.

4 years ago

Called for quotes spoke to a women she was extremely helpful and answered all of my questions. I made an appointment to come in and check out the property , everything is extremely clean and new. The staff was amazing, Kevin in particular was great he gave me a tour and explained the policy's in place. Highly recommend this storage. read more

Jennifer R.

2 years ago

Highly Highly recommend! super affordable prices and great staff! I have gone to a couple storage places and the prices were over the top and I found this place at half the price they were asking for at other storage places!! so happy and the staff really helps you find the right storage and price for you!!! read more

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