101125 103pm SATURDAY THANK YOU STORQUEST FOR BEING ONE OF MY TOP STORAGE PLACES TO ENSURE THEM TO BE ! When you make room, amazing things happen! See you again, when I need the storage in future! My experiences here was amazing : - AIR CONDITIONS! - BATHROOM ACCESS! - friendly Customer Services! Let's hope I do not need to move again! read more

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Madeline is the bomb she helped me got squared away go check my girl out I have my unit I can start putting my stuff away

Hours aren't accurate. Gate access ends whenever the employees want to go home, which could be 5:55 or even 5:50. Good luck if you work regular hours during the week and expect them to stick around per their posted schedule. If employees need time to close up and make sure everyone's out of the building, they should list the storage closing time 10-20 minutes before the office hour closing time instead of inconveniencing customers with misleading operating hours. Update: Called and heard one of the employees call me entitled for being frustrated about closing policies that aren't listed anywhere or told when signing the lease agreement. This all could have been avoided if the access hours ended before office hours but the folks here don't care. I guess I'm entitled for expecting any sort of accountability. read more

This place is officially insane. My promotion ended late last year and my rate has tripled in less than six months. The quality has never been great but better than Public Storage (where my items were stolen with no recourse on their end). Hope management not only finds themselves unemployed in this crap job market but when they get the call to glory, they arrive going down with gasoline drawers. Worse than ever! read more

If you need to store your belongings for a couple of months, or even a couple of years, StorQuest is the ONLY option. During the beginning of the pandemic, I needed a storage unit; Stor Quest had the best rates and the cleanest facilities. I never had a problem entering or exiting the facility, and I always felt self going to this location. The staff at this location are friendly and personable; they went above and beyond to ensure all of my needs were taken care of, especially upon moving out. Brianna performed my final walk thru and closed out my unit; she is fantastic! Thanks again for everything, StorQuest Gardena; you have gained a lifelong customer. read more

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They were friendly and helpful. Great staff clean areas I didn't see any bugs plenty of carts

First time renting a storage unit. Everything is a lot easier than expected. Thank you Destiny for helping and explaining everything. She's the best. I probably stay here for a long time. Really recommend his place. read more

StorQuest Self Storage - Self Storage Near Me - Gardena, California

I've had my storage for over two years now and it's busier "now" then ever ( foot traffic) and last year with the price going up I was a little upset to now people leaving trash in the hallways and never any parking now. My only complaint with this place is that they close really early and you can't come in after hours. My mom recently told me she can because she joined the automatic payment system. read more

Been here a few years now since 2020. This is the cleanest storage facility I've ever encountered. The staff has always been helpful. Just recently I dealt with Marcela who was above and beyond helpful. She represents the company well. Keep up the great work at this facility. read more

Briana and Chris were amazing. Great customer service very fast and prompt and friendly.

they are cheating their customers! before you signed the contract, they will tell you a VERY GOOD deal to attract you. They wont tell you anything about the price increase. they will tell you about the discount and flat rate and all the good stuff. Once you signed the contract, things will be DIFFERENT. they will increase the rate, and telling you that they change their policy. so sorry, you take it or you move out while i am out of town. this is BS! they are cheating their customers and change their policy whatever and whenever they want. read more

Needed a storage unit quickly. Destiny got us what we needed. She's a great person to deal with. Everything is great so far. Thanks Destiny.

We were looking for a storage near our area and decided to stopped by at this location to check out their rates. Jeremy was really accommodating and helpful. He showed us the storage sizes that we were looking for. Great customer service. Rates are competitive. Facility is really clean compared to other storages we have been to. We were sold in no time and signed up! read more

If I could give 10 stars I definitely would, This facility is awesome and very clean well kept, climate control. Cristian the manager was very friendly and great at his job. The place has huge elevators big enough for very large furniture if needed. It's always nice to have flat carts for usage when I have a big crew .thank you for the great experience in using your facility. When ever I'm in the area working I will definitely keep using this location .. thank you again read more

I had the best experience there Destiny and Amanda are the best. There customer service is A1. They helped soooo much. I do recommend this place to anyone one who's looking for a reasonable storage space these are your people you should ask for. They are amazing!!!!! read more

Ok.. Bring your own lock or you'll end up paying $20! Its not a regular lock, it's the one you put into the latch hole. Small round cylindrical one. The place is very clean with new dollies. It better be, it's a brand new facility. ;) If u need to get out quick, theres's a Uhaul self-serve rental u do with ur smartphone nearby. Easy to rent n return. 24/7 as u do everything online and leave out the middleman. What could make this place better is longer hours then 6pm as they're gonna install some kind of card or coding. Overall, it was a convenient location. Tye manager is understanding and will work with u. Just go n talk to him at least. read more

Went in on a Saturday afternoon and a nice woman named Katrina helped me look through the different storage options and helped me find what I needed just by explaining what items I was going to store. She was friendly and thorough in explaining the different price points, insurance, rent increases and promotions. She made my visit quick and painless. So glad she was there to help me out! They have carts and elevators which make it easy to dump your stuff in your unit. Also cameras are pretty much everywhere. read more

In the midst of a pandemic they raised the rent saying they sent a notice out when they didn't. This place has been giving me problems since I stored my belongings. Definitely wouldn't recommend. read more

Pati provided great and comprehensible service. If ever in need of storage space, I would highly recommend this location. Facilities are clean and appear to be properly secured. read more

Chris is very helpful and professional. He did a great job helping us find the right size storage locker.

This StorQuest location definitely impressed me and made my decision very easy when looking for a self storage unit. The young lady that helped us was very friendly, professional and I couldn't be any happier with renting a unit here. Amazing customer service provided by the employees at this StorQuest location. This building is a brand new building and you can tell it is as soon as you enter the lobby. Competitive pricing on units and they did offer me the best price compared to the many self storage establishments in the surrounding area. I guarantee you will love this StorQuest location because everywhere you go throughout this location is super clean and you can tell it's a brand new building, plus the employees here take pride in providing a customer service like no other. read more

This is a great facility, however extremely disappointed in the price increases, especially during CoVid and the environment we are in with CA being shut down since March. One would think they would hold pricing, but NO! read more

Ronnica was amazing with assisting me during my visit at store quest. (Surprisingly very Beautiful as well). I appreciate her patience and work ethic, I look forward to doing business here again strictly because of her! read more

Great service and Jeremy was a good help.... didn't expect to see such a clean environment. The staff is great!!! Very happy

Well, itz time to say farewell for now ~~ just wanna add to my previous review that when I have storage needs in the future, STORQUEST IS WHERE I'LL COME!! (and will refer others here, too ... Destiny, and all other reps who helped me, have been great to work with ... thank you all SO MUCH!) ‍ read more

Super clean, brand new facility. I have used this company in the past and was very pleased with my experience. The customer service is excellent and the web rates really can't be beat. I saved over $100 per month by coming to this location instead of DTLA. Jeremy was really helpful and fast in getting me into my unit and out on my way. Highly recommend this facility. read more

I am not a young person. I have rented many a storage unit if my lifetime across many a company. StorQuest was a big disappointment for me. The turnover of personnel at this location (Gardena, CA) was worse than a McDonalds. To top it off apparently it is NOT office policy to add notes to the customer profile. I say this for every time there was an ongoing issue the NEW representative always claimed there are no notes of the prior conversation(s) in the file thus rendering the history of the matter hopeless. Twice they attempted to double charge me (not gonna work with this guy.) March 19th will be my last day with this company, it will also be the shortest rental in my lifetime (14 months) as I am moving my possessions to another facility, I simply can no longer accept the incompetence and arrogance exhibited by the personnel. Bottom line - Buyer beware. Look for a company where people hold their job longer than 3 months. read more

Chris and Christian, thank you for all of your help! You sound very passionate about your company and it doesn't go unnoticed.

I came in today to check prices on storage units and we were met at the door by Wendy (Nicest ever) she then asked what we were looking for and immediately showed us the unit and access way. She was very nice and very knowledgeable of the property . She the best and I'm sure it'll be a please seeing her when I come in and out of my unit. Thank you StorQuest for your valuable associates read more

Cynthia And Mat were super helpful and friendly. The facility is always clean and the staff is the best. I am always treated respectfully when I'm there by whatever staff member on hand. read more

Great customer service! Katrina was awesome and made me feel very comfortable with asking questions. Great storage facility!

Exceptional Service clean property Very well men mainteen raeann Was very helpful and good on explaining things And founding us a good storage unit. read more

I am disabled. I was given a storage unit , on the 3rd floor that was not for disabled people and they had some that were available. I did not complain. But every time I come to storquest the restroom on the 3rd floor is kept locked. I've been told so many lies by the staff as to why and it seems like there is no one to fix this issue because now they have changed the locks on that restroom. Today I was flat out refused access to the third floor restroom. I come often to sort through my unit to throw away things I no longer need. It's a tedious task and being that I am disabled I have to go all the way back down to the first floor and hope no one is is the restroom by the time that I get there. Then when I do make it there is constantly someone pull on the door knob to see if the bathroom is vacant. It is really annoying and the restroom is always an issue here because the ones on the first floor are always dirty. It's like dealing with a slumlord all over again. I'm upset read more

The service is great, units are really affordable and really clean..would definitely recommend.

Katrina Greer was great! Her service was amazing! Very helpful. Be sure to ask for her!

Went in today to open a storage unit. Had reservations from a previous visit to the store. I was met by Katrina and Chris both asst. Mgrs. they offered very good service and was accommodating to my situation. read more

This is a clean facility and Jeremy was very helpful and knowledgable about everything. I would definitely recommend this to all.

Thank you Katrina for providing my husband and I with excellent customer service! We will definitely pass on our experience with friends and family ! read more