Nicol was very helpful and efficient. She made the process smooth. I would recommend this business…read moreto others.

Super easy move-in! The staff was friendly, helpful, and very accommodating. Highly recommend!read more

Superb customer experience across the board! Any task you need when it comes to moving the staff…read morehere will help you tackle it. Throughout multiple visits Derrick Ernesto Daisy Gordon you name it, they have your back. I now have two units do to the efficiency & the way this staff run the business. Thank you for your help Saf Keep Gardena!

Be careful with this place keep your receipts and always keep track of your payments because this…read moreplace will try to scam you and then play dumb when you call to ask what is going on twice there has been a rent increase which I understand and complied to pay but I noticed that they increased my rate $12 which is what they said it would increase by but then there was a added $3 charge that I was never given an explanation for now they are trying to do it again $12 increase this time with an additional $4 charge again with no explanation where this other fee came from they manipulate the rate by listing the additional in with the old charge as if I had been paying that extra amount all this time but all my paperwork and bank statements show otherwise disgusted with a business who thinks they can get away with this

I always try to support veteran-owned businesses, which is why I chose The Mobile Storage Guy when…read moreI sold my house. I hate moving--especially the hassle of renting a truck--so their service was the perfect solution. On moving day, the team arrived to pick up the storage unit while we were still scrambling to pack some last-minute items. The driver was incredibly friendly and patient, and he didn't mind waiting while we finished up. That simple gesture made a huge difference during an already stressful move. I really appreciated their professionalism and flexibility, and I'd definitely use them again.

No office hours on weekends. None…read more Not compliant with ADA laws so if you're disabled don't go here or you'll end up needing an attorney like I do. Office staff bicker about who's the boss of whom. Poor inter-office communication caused one employee to accuse a customer of lying when she had just failed to communicate with her superior officer, Wendy. 7-11 got sued for selling alkaline water by some nut who claimed it's not that good for you when actually it can cure cancer. Taco Bell got sued by someone who said five dollars is too much to charge for a box of nachos. It's not. Given the capricious nature of a litigious customer base? Not safe to run a slipshod business these days. You get sued. Someone unconnected to my personal affairs even tried to pay an employee to reveal personal information about me. Essau is a good person and told the truth about it but everyone else is trying to stop him. The person inquiring illegally is in a sexual assault drug dealing gang, so Mobile Storage Guy is obstructing justice by refusing to respond to repeated queries about the privacy invasion.

HORRIBLE! Do not rent here. The staff are blatantly unprofessional, incompetent, passive…read moreaggressive, and unapologetically rude. The staff are lazy and will refuse service if they do not "feel like" working. Oh, and don't bother calling customer service to complain, they have the same exact attitude. Please save yourself the headache and rent elsewhere!

I've been renting at Extra Space now for over a year. Only had to deal with customer service once…read morewhen I moved in and they were great. The website and the app are easy to use and I've never had a problem with gate access. The place is also well kept and clean. The only issue I have is I was given a special rate at move-in and it's been increased twice while I've been there only a little over a year. I've come to learn there's no regulation in the storage space industry so there's not much you can do as a consumer other than take it, but I would hope they would be more up front on their fees.

101125 103pm SATURDAY…read more THANK YOU STORQUEST FOR BEING ONE OF MY TOP STORAGE PLACES TO ENSURE THEM TO BE ! When you make room, amazing things happen! See you again, when I need the storage in future! My experiences here was amazing : - AIR CONDITIONS! - BATHROOM ACCESS! - friendly Customer Services! Let's hope I do not need to move again!

My corporate account booked a unit here for me. First, different employees from their customer…read moreservice line gave me different responses about rules on checking in. When I finally made it into the location, it took the paperwork OVER AN HOUR for a corporate account 5x5 unit with billing on file. They required sooo much verification from me as if I'm purchasing a house. I asked thorough questions about storage unit access hours, code for the metal and glass gate and if I was good to access my unit when needed. I was reassured the access code was good to use, that the metal gate won't need and extended hours are 6 AM to 6 PM. I got here Friday at 8 AM. Metal gate is shut. My code is not working. Office is closed. I'm getting late for work meetings. I called customer service who after some time gave me a temporary one day code only. My code doesn't work at the glass door either. Again I use the one day temporary code to get in. I was promised a return call on Friday to resolve as I cannot work if I don't have access to my unit. Come Friday evening I call to follow up, again call goes to customer service line. No call Friday, no call Saturday. I call back today (Sunday). Call goes to customer service line who again says they've added all notes and sent emails so they're unsure why I haven't received a call to resolve this matter.

Rented two large units there and was very pleased with the staff and facility. Easy in and out…read moreaccess too.

Searched around. Found this wonderfully priced, excellently located storage space, and my choice of…read moretruck to complete my move. Their attention to customer satisfaction is the deal maker. Job well done Wayne!!!

Skip it. Bait and switch. Reserved a unit with specific dimensions. First couldn't find my…read morereservation. Had to show him the email. Couldn't find my info because supposedly my name was reversed. Pretty sure I know how to type in the order of my damn name. Then the guy (Don't know his name. Has a mohawk and tat on the right arm) proceeded to show me a more expensive unit and not the units matching what I reserved. How do I know? He asked me the upselling questions and never showed me the reserved unit and said none of them were available to show until the day of the move-in? Then why have me reserve? Do you think I'm dumb enough to rent a unit I've never seen? They have 2 dollies for the entire building btw. Then he was performing some speech, pumping up the storage building like a sales pitch he just learned in his Management 101 Class. Cut the bullshit. And show me the unit I reserved. I finally had to share with him I've rented for a decade at all different types of storage companies so I already have experience of what makes a good or bad storage company. This guy either needs more training or put in another role. He wasn't receptive to being challenged with feedback. The whole fake salesman persona was offputting. Come to find out this is new management which they should have been upfront about. They've only been here a month. You can tell if you ever have issues with this storage location that they're going to have every excuse. Bottom line is if I reserve a unit online, I expect to be shown a unit that matches that criteria. What a waste of time. And please don't tell me to email your generic customer service email regarding this situation which will most likely go nowhere. But at least, I can warn people to not rent here.

Great Staff and Service…read more I was having some issues with my reservation online and Joseph and Evelyn helped me out with the service I needed thanks to Joseph . I definitely recommend this place for storage

The main reason for my positive rant is the customer service at this particular location knocks it…read moreout of the park. The place is immaculate and the employees are truly some of the most compassionate and helpful. The latest addition to the team at this location is Jasmine. Added to this group with the rest of the hard workers here with a kind , helpful disposition and good energy . Thanks to Bertha as well whose above and beuong

Nothing wrong with the facility or people, but they jack up your monthly rate after you have only…read morebeen there 6 months and then you have to beg for them to reconsider the rate hike. This happens every 6 months and I am not talking about a 10% increase. They jack it up 30% or more each time. This is a predatory business model not unlike payday loan places. AVOID

Best storage experience ever.Best storage manager in town.Highly recommended.Had problem with…read morelock...removed fast and efficiently.On site staff,very courteous and helpful.Easy access,and reliable.Unit was clean and safe...even at night.Thanks

WARNING. Protect your property. This place does bait n switch, after you sign contract they add…read moreall these feeswitch out notice. If you are more than 30 days late they charge you additional $200 for "auction fees" that's before the. legal 60 day auction lien fee when your payment is legally in default not to mention they increase at their discretion an additional 40% and charge you for an additional protection fee . I never received my 30 day notice of price increase and they BAMBOOZLED me. This is my personal experience. luckily I have proof and documentation of it all.

Renting space here was a big mistake, in moving in they were very nice and willing to help and as…read moreit is now I would detract all the positive comments and advise you the Public to avoid this Storage Facility and any of the People who work there. I was given notice to move with two days notice without full fact. Upon moving within required time frame they indicated I would be reimburse my full months payment, this never happened and the manager and all the assistants have denied and lied about the refund. I have not yet decided on how to deal with a Group of Liars, but this is not over yet. The main point here is these people are two faced and will do anything for the Dollar. I should have taken note early on when several users came to me and told me their story of how they were nice, with Smiles and a couple months later doubled their rent. NO, THIS IS NOT A BUSINESS THAT SHOULD EXIST.

Rosie helped me get my storage unit. She was very helpful and answers all my questions…read more Would highly recommend! Great rates and great customer service