Josie is amazing , she's so nice & helpful really enjoyed her help , she helped navigate me to my storage unit

Angie was so helpful! She was able to help me replace the lock by allowing my dad to sign the form via email. She was great! :)

OMG Scandalous! If you chose the month-to-month option ,the web site brags about, you find out in 3 months your monthly cost doubles. I am so disapointed as I did my research when selecting this facility and NEVER expected to be supprised by such a deceptive tactic. read more

Adequate facilities, force you to purchase their locks, remote access available through your smart it and when it works, some staff helpful

Thanks for help us out! They helped make sure our stuff was secure. I enjoyed there services read more

Jose was a great help with getting our storage! Very friendly and helpful with our family, thank you!

Angie and Jose were amazing and had great customer service. All questions answered very clearly.

I found this storage facility and was very excited to move in when suddenly a unit of the same size and price became available across the street from home. I called Angie (who was absolutely stellar from the beginning) and explained my predicament. She not only helped me close out my account very easily, she also advised me on getting credited for the lock at my new storage unit. Very rarely do you see this level of service. Thank you Angie. You wet the standard for excellent customer service. read more

Such the best customer service . Always happy to help me with any questions I have. Clean and safe environment. I would really recommend storing here if it's small business or personal use ! read more

The storage facility has security camera footage and is clean. It's a first floor only facility that makes everything easily accessible. I was able to grab a storage unit for a good price and was walked through the whole process. I appreciate the hostility and will recommend this location moving forward. read more

Quick & easy to use. Was able to get my storage unit same day and move my stuff in afterwards. Easy process and good value for size of storage unit read more

Angie and Arsenio have been an amazing help moving in and out of this location. I rent out most of my storage units in Irvine and Lake Forest so unfortunately I had no intention to stay, but as past experience has shown both Angie and Arsenio lived up to Extra Spaces' excellent customer service! It was a real joy chatting with both of you and thank you Extra Space for always being there when I need you. Five stars! read more

Extra Space Storage - Self Storage Near Me - Anaheim, California

Angelica provided excellent customer service and answer my questions. It's a easy and simple process. Security is excellent

I am satisfied with the storage and the employees who are ready and willing to help you when you need assistance.

Clean unit, nice location, super great deal on the price. The manager Arsenio is the best! He was helping us get a new unit at this property and his personality just really sold us on it. He's funny, attentive and really cool. I'm happy we chose this place. read more

This is the second time in two months that my actual unit has been broken into, along w others, and there has been no resolve with the vandalization or stolen equipment. Filed two police reports and claims with their insurance and nothing!! I've only been here for 4 months. Moving it and DO NOT RECOMMEND!! Owners can contact me to resolve but I highly doubt it. Your loss is NOT their concern. read more

Extra Space Storage - Second time broken into, they just grinded off the part that held the lock. - Self Storage Near Me - Anaheim, California

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Great customer service arsenio was a huge help and super friendly! Recommend this place very neat and secure storage place!

Company steals money right from under you, they've increased my price a total of 3 times now, I went from paying 175 to now being charged 373. Do not recommend! read more

Staff is knowledgeable and helpful, space is clean and up-to-date cameras and coded gate system, I have rented two lockers and I am very happy read more

Although the location is not the best, the quality of the unit exceeded my expectations. Especially during the pandemic the staff as a whole was accommodating and understanding. I continue to receive excellent customer service every time I call. read more

i only recommend this place for angie and her customer service. very helpful and great person to come and help you. the prices are a little too high tho and it's a great rate at first but eventually doubles. read more

Amazing service! I've been with Extra Space for 3 years and everything was smooth for the first entire period Special thanks to Angelica Vazquez. read more

They're really nice at first, but it's a money grab. It's my first experience with storage units and somehow it went from $80 a month to $160 in less than a year. How? I'd probably take my chances with a more reputable storage company next time and avoid these mom and pop franchises. I still don't get it. read more

I have rented at this facility for a number of years and they are always nice and helpful. Today I needed help with an issue and Arsenio took care of everything in a very timely manner. I really appreciate his attentive spirit. read more

Someone busted the GATE, Always stays open HELP, WE TO SECURE OUR GATE. Need Anna to Help us today with Payment info I hope shes here TODAY,

Advertised as quick and easy. It was anything but. I chose a unit at a location 0.5 mile from my place. It changed it to 3 miles away without notification. I had to be told by the associate and she told me I had to complete my lease. Also never given notification about that either. When I finally got to the location, my access code didn't work. I had to wait 30 minutes for the associate to get back from lunch. Not even calling the number could help me. Once she got back from lunch, it was because she had to verify my ID. I cancelled the unit because I felt uneasy and stressed out at the location they put me at. I had to spend an hour what I thought was going to be 10-15 minutes. EVERY staff member was very nice and helpful though. They are the only reason I'm giving this star level. read more

Dora was such a great help in assisting me with my storage unit and upgrading to a bigger size. Highly recommend this location!

I would not recommend anyone to rent a storage unit at this location. The storage spaces are okay BUT I'm very big on customer service . This locations staff is terrible. Just plain rude DONT BOTHER WASTING YOUR MONEY. read more

Been renting a unit about 2.5 years. The entire staff has been friendly and professional at all times. I just moved out but would surely return to this storage facility if I had too. Thanks for a job well done.. read more

Angie has awesome customer service she was very nice and respectful I will recommend this place to anyone

They don't actually offer 1st month free. It's just a scam they run to get you in the door. So then once you show up with your stuff you're kind of stuck going with them. read more

i really like it here, great costumer service, hours of operation, its very clean, and when i did the reservation i got a small unit i tough everything would fit in there, but it did not,so as soon as i told ralph about the situation he got me another unit right away, double the size and with the discount they offer for the first month it was not much diference that i payed for it, i might need to rent a unit in about 2 months so i will for sure come back to this location. and also they have a truck that you can borrow at no extra charge (you need to make a reservation for it and you pay for gas wich is not bad) to move your stuff into the unit wich is pretty good cause if you go to other places you have to rent one and obiously a little more money out of your pocket. If someone is looking for a self storage place this is the place you wanna go to. great costumer service ralph. read more

Staff is very friendly and helpful, process was really quick, facility is secure and clean. Highly recommend, close to the freeway as well.

The management is really amazing and we have not had any incidents that are negative so far. They are also cheaper than other places I looked into. read more

Never had a problem here. Facility is clean, staff is very accommodating, and they even have a truck they can let you borrow to move local stuff. I've had to rent at other facilities and they liked to price jump, this one stayed the same. read more

I walked in without calling in advance and Ralph was able to accommodate me with everything I needed on the spot! Super easy and very convenient. Thanks Ralph for the great customer service! read more

Very Clean and friendly facility! Very secure with great customer service. Location is easy to get to. Hours work for us to get into and out of our unit when needed. read more

These guys are total scammer. They get you to sign up and move in and then in few short months you get a notice saying your space has been re-evaluated based on the local market and the economy and they raise your rates 10%. Don't trust these SCAMMERS!!!! read more

Excellent customer service by Anthony! He was very helpful and made the process fast and efficient. He really took his time to make sure I was getting the best price possible. I shopped around a few different storage places in the area and this was the best price. read more

I would not recommend this location, I can't speak of others, however the Adams street sight staff is not very helpful. I've had a unit here for over a year with little issue until recent staff changes. The junior staff is uninformed and only focused of their sales numbers so they treat long time customers , which have lower rates, with disrespect and miss leading information. I would stay away from this Site. read more