1. Rigos Moving & Storage

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Los Angeles, CA

Rigos Moving & Storage

4.1 (362 reviews)
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Rigos moving was fantastic. Their staff answered all my calls, had real people behind their call lines and were able to have movers at my door within 24hrs. Not only did they accomplish this, they also had the lowest rates and best customer service I could find after reaching out to three other moving companies. Jose & Jacob, were both incredibly hardworking and did not slow down their pace at all. This is the kind of moving company I'd want to use again.

Won't attach, stripped wood
Courtney Y.

They started great! I was ready to give them 5 stars, but the ending has been so purely bad.. So they got to my bed, and first they broke a slat bringing it into the house from the truck. Then the movers decided to not disassemble it before bringing it up the stairs. They banged my walls quite a bit before realizing they'd need to disassemble it anyways. So they did, but when they put it back together they used power tools. I didn't know any better (although they, the professionals, should!), but apparently that's a big no-no because you can easily strip the wood, and that's exactly what they did. Also apparently they didn't put it back together properly because i found one of its bolts lying on the ground after they left, not sure where that goes. But ultimately the bed frame was damaged, and now i need a new bed frame. Randomly, they also damaged the sliders on one of my dresser drawers. Luckily my boyfriend was able to fix it, so I didnt need reimbursement, just adding to give a picture of their carelessness. The movers went back to their truck as I called their manager, Martha, about the damage. Martha quoted me their $0.60 per pound reimbursement policy for damaged property. But then offered me a $25 discount. I said $0.60 on a 216.5lbs bed is $129.90. She said the movers told her it was 150lbs. (they were ignoring the headboard and storage drawers, but if I have to replace the bed, I also lose the headboard and drawers??) so she offered $50, then $60. But the $0.60 per pound for the 150 lbs she *thought* it was is still $90... so these offers were dishonest on her part, and honestly a little insulting. The movers wouldn't leave until payment was processed, so after a particularly stressful phone call with her I processed payment with the $60 discount with the understanding that I would email their claims dept for the rest of the money back. I emailed saying I wanted the rest of the $69.90, and they offered $40 in return for a 5 star review. I'm not sure why they thought I would think them stiffing my request by almost 50% in exchange for a dishonest recounting of my experience was a fair deal... but I decided losing out on $40 was worth my honesty, and them getting the review they deserve. P.s. they tried to say because my bed was 10 years old, the overall condition would have been affected. So they tried to make me think them stripping the wood with power tools is an age issue, and not a them using power tools issue?? My bed was working just fine before they broke it, thanks very much.

securing the truck and making sure everything loaded in safely
Ann L.

I just used Rigos for a studio move across LA and I have to say this was the best moving experience I've ever had! I was nervous because I have a lot of fragile and valuable items like paintings, canvases, multiple monitors, a full desk setup, and art supplies that I've collected over years. Moving all of that is stressful no matter what but these guys made it genuinely easy. What stood out most was how attentive the team was from the very first minute. They walked in and immediately started asking questions about what needed special attention, how I wanted things wrapped, what order I wanted things loaded. They didn't just grab stuff and throw it on the truck, they actually listened and followed every instruction without me having to repeat myself. As an artist that meant everything to me because I've had movers in the past who treated my paintings like crap. The speed was also impressive!! I fully expected the move to take most of the day but they were efficient without ever feeling rushed or careless. They had a system and worked together well, I was able to finish up some work while they were doing their thing. When we got to the new studio nothing was damaged, nothing was missing, and everything was placed exactly where I asked. The whole experience from start to finish was smooth and professional. If you're in LA and you have valuable or fragile items and you need movers who will actually treat your stuff with care, don't overthink it. Rigos is the move. I'll definitely be using them again. (:

Damaged items by the movers.  They refunded a lil bit on this item... as I am unpacking I am finding more like my wooden table legs

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3 months ago

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4 months ago

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4 months ago

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2 days ago

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22 days ago

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21 days ago

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8 months ago

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5 months ago

The team came on time. The team came on time. The team came on time. Customers service satisfied.

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7 months ago

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2 months ago

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4 months ago

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3 months ago

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1 year ago

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5 months ago

El equipo fue puntual, manejó mis pertenencias con cuidado y el proceso fue rápido y sin contratiempos.

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6 months ago

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3 months ago

Excellent to work with! From scheduling to the actual service, everything went smoothly. Very reliable company!

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11 months ago

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1 year ago

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4 months ago

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5 months ago

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6 months ago

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1 year ago

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2 years ago

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11 months ago

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7 months ago

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4 months ago

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1 year ago

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1 year ago

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3 years ago

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1 year ago

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11 months ago

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11 months ago

They were very professional and very knowledgeable about their work. They were fast and neat.

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1 year ago

Great choice for moving. They provided great service and delivered on time. They were very communicative. I felt good working with them.

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1 year ago

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1 year ago

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2 years ago

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11 months ago

Excellent company , everything is well done the guys were very helpful & kind . Will definitely recommend.

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1 year ago

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11 months ago

Great service, they were respectful and ge with my furniture! I would definitely be hiring them again!

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1 year ago

Excelente trabajadores, buen equipo de trabajo, con una atención muy amigable, colaboradora y servicial. Lo Mega recomiendo

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Ask the Community - Rigos Moving & Storage

Do you service out of state moves?

Yes!

I need a quote for a long distance move? I've used you for a short distance move before and was satisfied. This move will be to Northern California. I have 4 large storage…

Hello there, first let me take this opportunity to thank you for thinking in us about serve you and meeting your moving needs, Of course, We can assist you with your moving relocation, Please provide us with a phone number so one of our Project… 

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Review Highlights - Rigos Moving & Storage

“If you're looking for a trustworthy moving company in your house, I highly recommend Rigo's Moving Company.”

Mentioned in 134 reviews

Read more highlights

Royal Moving & Storage

Royal Moving & Storage

(1.2k reviews)

East Hollywood

Jose and his team (Art and Michael) were great! They were very respectful, and took good care of…read morethe stuff. They were very organized. My property is on a steep hill. They never complained and kept pushing through. Jose was great at communicating too. And they ask questions instead of assuming, which I appreciate a lot. I just wish the scheduling person was as communicative as Jose. The scheduling experience was not great - the person on the phone kept mishearing me. I clearly told them my house has 2 bedrooms and a bonus room, but in reality they only planned for moving 1 bedroom, resulting in understaffing, which made me ended up paying more because of the long hours and overtime. The scheduling person didn't even get my name right...the scheduling experience was pretty bad. But the actual moving experience was good. I guess next time I will just have to be extra cautious with the scheduling office.

I'm currently dealing with very unprofessional customer service and unfortunate circumstances. I…read morewill leave a full review once our moving process is complete to see how they choose to handle the rest of our move. I've used this company multiple times and it's been ok and alright. I'm dealing with such poor communication this time around and constantly being told false information. When I ask to speak to someone in charge I'm continuously told " My boss is currently in a meeting,, hopefully they can call you soon". I've been calling to request the same information since October 8th and it's now October 20th with zero updates and zero answers.. our items were picked up by their company on September 29th. Let's see if I can get some sort of communication by end of day today like I was "promised". I was promised every phone call I made since October 8th until now so I highly doubt it.. I simply want to know an ETA on when my items will arrive so I can make sure I can clear my schedule to be there when they arrive but they don't know where my stuff is and keep saying it's at a wear house waiting to be picked up ( they don't disclose the location of the warehouse such at city or state to give me a better idea of the items whereabouts) I simply just want an ETA.. I don't care if it's next week or two but just help me understand when the items are expected to arrive and that you at least know the whereabouts. Every representative states " I will find out what warehouse" but fail to do so given I've been asking since October 8th....... I guess I might as well mention on the scheduled pick up date of the 29th our pick up window was from 8am-12pm and they didn't arrive until 2:45pm. When I asked why they arrived late the representative ( Faye) said she was sorry the truck driver got lost.. When I asked the two men loading the items ( they were amazing and nice to deal with) he said Faye double booked that time slot and that they didn't get lost.....

Prodigy Moving & Storage - Prodigy Movers finish loading a Camarillo Mansion and off to unload in Los Angeles.

Prodigy Moving & Storage

(1.7k reviews)

Downtown

Foreman: Jesus and Jose…read more Extremely pleased with services. Moved locally from DTLA to Sawtelle area. No issues with furniture being damaged. Everything was wrapped in blankets/wraps appropriately. They also took apart my girlfriend's IKEA bedframe and put it back together for us in the new apartment. Everything went smoothly. They had extra boxes for us to purchase if needed.

Do Not Reccomend, be warned…read more I hired this company because of its strong reviews and was willing to pay more for a professional, efficient move. Unfortunately, my experience was the opposite. I paid about $1,650 before tip, roughly $1,800 total, and ended up with damaged furniture, a damaged wall, a broken TV stand, and an excessively long move. Two of the three movers appeared to speak almost no English, and the third spoke limited English and had to translate for the others. The issue was that the crew could not reliably understand or follow instructions. Several times I made specific requests and was told "OK, OK," only for the crew to continue doing exactly what I had asked them not to do. At one point I had to repeat myself about five times and finally stop them and insist they change the loading order. It should not require an argument to get movers to follow a clear instruction. I own expensive Stickley furniture and other high-end pieces and explicitly told the crew that several items needed exceptional care. I repeatedly asked for more padding and blankets because certain pieces were not adequately protected. On at least two occasions I specifically asked for another blanket, and the mover simply repositioned the existing blankets and kept wrapping. When the furniture was unwrapped, I found scuffs on leather, scratches and chips in wood, marks on my TVs, a broken leg on my nearly new TV stand, and damage to several other pieces. The problem seemed less like laziness and more like lack of experience, organization, and leadership. The time reinforces that concern. My previous move involved significantly more belongings, more preparation by the movers, and a destination about 30 minutes farther away. It also used three movers and was completed in about 5.5 hours, including double drive time. Based on that, I expected this smaller move to take about four hours, five at the absolute most. Instead, it took about eight. Everything except furniture was already packed, I had removed many fragile and awkward items myself, and I had reserved a loading area and dedicated elevator. Even so, individual trips between the apartment and truck were taking roughly 20 minutes despite the distance being only about 32 steps each way. I expected roughly $800-$1,000 plus tip. Instead, I paid about $1,650 plus tip. In my estimation, I paid at least $650-$800 more because of the crew's inefficiency and lack of experience. The most unacceptable incident involved damage to my old apartment. Near the end of the load-out, I found a substantial fresh gouge/chip next to an electrical outlet. I immediately brought it to the movers' attention, and they denied causing it. I had plugged my vacuum into that exact outlet and vacuumed the area no more than ten minutes earlier. The damage was not there then, and it was there after the movers worked there. Damage can happen during a move. What bothered me was being told something that repeatedly that, was plainly not credible. I contacted the company immediately and sent photos. I had to follow up repeatedly before being told the claims department would contact me. The following business day came and went without contact, leaving me to address the damage with my landlord. There was also an issue with the drive between locations. Before leaving, the lead mover and I compared Google Maps and both showed about 29 minutes. The truck then took a different route and arrived about 11 minutes later. Because the company charges double drive time, that effectively became about 22 billable minutes @ 200 per hour. The workers were personable and they did work. My criticism is that the company sent a crew that appeared inadequately trained, inadequately supervised, inefficient, unable to communicate effectively, and unable or unwilling to follow clear instructions regarding expensive property. I chose this company because its reviews made me believe paying a premium would buy professionalism, efficiency, and care. That is not what I received. I would not use this company again and cannot recommend them

Affordable Moving - SoCal - Long distance moves, Interstate moving, interstate relocation, storage, Local moving company. Best Los Angeles movers.

Affordable Moving - SoCal

(1.4k reviews)

Downtown

Highly recommend and would use them again in the future!…read more I called 10 days before my move and they were able to come on the exact date and time I wanted. Oscar and Nick texted me when they were 30 minutes away, showed up on time, were friendly, worked quick, and were careful with my belongings. I moved out of a 4th floor apartment into a 2nd floor walk up. They were also able to disassemble my wood bedframe and put it back together for me in my new place and also lifted my heavy dresser up the stairs. They also asked where I wanted things put in my new place. Straightforward pricing--worked exactly as they said it would on the phone. Thank you and I recommend using them!!

Third time was NOT a charm. I first used this company January 2020. They were phenomenal back then…read more Fast forward to March 2026 qand they were still great. Until the 3rd move June 2026. I had to move due to issues with repairs never being done and mold because my landlord is a slumlord. (Do NOT rent from C&S Apartments!) Anyway, the movers the 2nd time around were nice, professional and as quick as could be considering they were helping me pack up to move my belongings into a storage unit. They didn't waste time and were kind. BUT they failed to wrap my solid cherry wood bed set in moving blankets which resulted in all my furniture being scratched up and damaged in the 3rd move, where once again they did NOT wrap my items when moving them out of storage, into the van and then into my new apartment. On the 3rd move the Forman was upset that there were 2 flights of stairs to move the dresser up, despite me saying so in the questionnaire when booking. The Forman said to me that they'd have to charge extra for the stairs. Which I said NO to because that should have been done in the estimate. He kept saying the dresser was heavy... well, your company loved it twice already and no one else whined about it. He then told me, " if you give us a bigger tip, we won't have to charge for it." I let him know that they moved the same dresser up the stairs to the last apartment and didn't charge extra. He also dragged out ending the moving time because he wanted more hours. I literally had to bring boxes in to try to counteract his stalling tactic. Unfortunately, it didnt help because he then hid in the truck while the other 2 guys were putting together my bed. My couch cushion was damaged and they broke a dresser drawer. I was told they'd come and fix it, but 3 months later they never did. I had to go buy the wood glue and do it myself. The company doesn't have full insurance, so don't bother if something major) like my solid wood night stand) gets damaged. You will not be compensated for it. I did get some money for the leather couch cover, but not enough to purchase a new one. Find a company that has full insurance and will own up to their mistakes, if made. There are so many scratches and chips on my bed set. Not to mention missing feet caps that were not missing before the 2nd move. This 3rd move left me with damaged furniture and no accountability for fixing it when they said they would. Instead I was told, "it's the end of the month and we have a lot of moves. Your repair is not a priority." So much for being a loyal customer who had used them 3 times. FIND A BETTER COMPANY! THIS ONE IS NO LONGER GOOD!

Rigos Moving & Storage - movers - Updated October 2026

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