Where should I begin with my review for Movers LA? My last move was about 2-3 years ago but I had way less things so this time around, I obviously need to hire movers again. From my first move I actually made an excel sheet to compare pricing. I used the same excel sheet and started calling for pricing to see what the best rates would be. Every single place I called had an increase in cost, even they offered any kind of Yelp promo or if you paid with cash. Some places were charging about $100+ per hour, service fees, not including shrink wrap, pretty much would be charged for everything and could possibly spend up to $400+ for a less than 7 mile move with 2 bedrooms, minimal furniture, and mostly pre-pack and do majority of the move would be done by my roomie and I. With all that being said, I never gave up and kept calling different companies. I'm so glad I was patient and stumbled across Movers LA. Their pricing is super fair ($85 per hour if you pay cash)! I can't applaud James and his crew enough. I was given a time frame between 2-5pm. James called me around 3:30pm to confirm that he'll arrive around 4pm and he got here 4pm sharp! They were super efficient, got the job done in less than 4.5 hours and our new place is all stairs. They are the best, I highly recommend them!! read more

It's gotten EVEN WORSE! When we ask for any sort of reimbursement, they email back saying we are "gang members". The horrid customer service is actually hilarious. This is what happens when you send and very clear email with all photo evidence and post an honest review of social media. They said they would NOT REIMBURSE US AT ALL unless we TOOK DOWN OUR REVIEW! We said we no longer trust them and I guess the "gang members" are me and my fiancé? The damaged photos are on Yelp! I am in shock by how this man must be mentally ill or a just a total liar. Wow, we will continue to post updates. Our honest reviews are "threats" I guess???????? MIND BOGGLING Also we never asked for a refund for the move cost but reimbursement for the damage. Also, we were always calm and respectful and they hadn't replied in 2 MONTHS UNTIL WE POSTED A REVIEW. The "HELP DESK" IS A JOKE. Nobody responded THE HITS KEEP COMING GUYS! They are not accredited by the BBB (Better Business Bureau) and their address seems to be fake. read more

Movers LA - WARNING! This is how they handle it when their movers damage your furniture and refuse to reimburse you for anything. They are true CROOKS! - Movers Near Me - Santa Monica, California

I was switching units to the top floor and had never needed a move within the same building before. Joe's Movers provided me with the best quote after receiving estimates from other local moving businesses. Not only that, they were quick as lightning and super friendly with their responses! Some of the other companies took forever to reply and Jarrod and Gianluca took care of me right away. I thought this job would take about 3 hours but they finished it well before that and we're able to help us out carry the little boxes upstairs. Leroy and Trevor were so nice they even hung my clothes up in my closet! We had planned to push those boxes up ourselves but didn't end up lifting a finger, which left us a lot of energy to unpack everything within a couple of hours! I've never had such a pleasant and professional experience with movers in my entire life. Hope to work with these very nice guys again and you bet I will be recommending them to anyone I know that needs muscles during their move! read more

These guys were professional, efficient, and really friendly. Art and Tim took care of my stuff and once I told them which boxes to move, I didn't have to spend excess energy worrying about it. I highly recommend anyone to go with movers LA. They have a large moving truck and all the necessary equipment to get the job done. I will definitely hire them again. read more

MoversLA did not show up and did not call during our scheduled move day. Look elsewhere. I have a move scheduled with MoversLA for today (5/15/21). We spoke on the phone twice, I have an email confirmation, and I called to confirm again 2 days ago. They have my payment information and have charged me for the deposit we agreed upon. It is now 3hrs passed the start-time period that we discussed and I've had ZERO communication from this business (no calls, no emails, no texts). I've left 2 voicemails and sent 2 emails and have no other way of getting in touch. I'm at my wits end trying to figure out how to move today (with everything ready to go) but it looks like I'm being ghosted. This is a MAJOR inconvenience during an already stressful time. I have no idea if there's been an accident/emergency of some kind, but at this point I feel that I should've at least been notified. MoversLA is inconsiderate and unprofessional and I recommend you look elsewhere for your moving needs. read more

These guys are awesome! They did 2 separate moves for me and were fast, careful and friendly each time. Art and Alex were especially great to work with! The pricing is better than other companies I found and they were able to accommodate me last minute both times, which really saved me! Moving is stressful and they made it more pleasant for me. Definitely recommend and I will use them again for sure. read more

Joe, Henry and Trevor were our movers, and they showed up spot on time and ready to work. We had a two-bedroom apartment move from North Hollywood to downtown Los Angeles, and were all boxed up and ready to make things easy for the crew. They were an efficient and cheerful team all through the move. There were no surprises or drama. It didn't take long to realize I had chosen the right guys. We started at about 9 and were completely moved in shortly before 5. No damage and very reasonable bill for the work. It's easy to be suspicious of movers. You're at their mercy, there are no uniform standards and tales of negligence and overcharging are legion. Joe's Movers defies all the stereotypes and offers honest, no-nonsense service read more

Movers LA - Trevor, Joe and Henry prepare to unload a carefully and fully packed truck of all our possessions. They saved an extra trip - Movers Near Me - Santa Monica, California

Super bummed! These guys had great reviews and were quick to respond. Received an abrupt email today that they are closing and no longer able to assist with our move next weekend. Not sure what happened here? read more

These guys did a great job! Having moved internationally and nationally 9 times in the last decade, Joes Movers is one of my pleasant experience. If I were to move again, I'll definitely work with them. Pros: They returned my phone call right away and the person I spoke to made sure that I was able to reach him at anytime. They do not have minimum hours so it great for minimalists who do not have a lot of furniture and belongings. Some other places that I have looked into have a minimum of 3 hours. Their quote is decent. They do not try to scam you. They are very honest people. The person whom I contacted said the company will round down to the hour (or calculate the exact time, whichever made sense depending on the situation) and they kept their word. Most companies out there will round up an hour. The guys are friendly, easy going, and easy to work with. The email paperwork process is efficient and user friendly. The contract details are easy to read (e.g., items that they are able/unable to move). They took great care in handling my furniture. read more

Art and his crew did a great job. They got the job done professionally with no drama. They had a big truck with all the necessary tools and worked hard to move us on a hot day. I would definitely use them again. Thanks read more

I need to move furniture I purchased from two places from Craigslist and James and another employee came the day of, with an hour notice. They offered the best pricing out of the multiple places I've called. They disassembled a huge ikea couch and then reassembled. They are so professional and kind and made sure I was I was satisfied. I will only hire them next when I move out of westwood because they made moving SO easy. read more

Tim and Art were extremely fast and professional. Would DEFINITELY recommend them and use them again.

The first thing I said to our Joe's team was that moving sucks so bad, and they sincerely replied "We'll do everything we can to make it suck less." That's all I could ever hope for! We have used various, larger moving companies and never had a problem, but the crew from Joe's went above and beyond in terms of caring for our things, communicating with us and working efficiently. Four guys, two trucks, super crazy truck maneuvering, fast and accurate load/unload. I'll use Joe's forever. Thank you, dudes! read more

First time hiring movers and Art and Alex were amazing! Very helpful and handled all furniture with care. They also brought wardrobe boxes to help with clothing which was a plus. They championed moving all of our stuff up a flight a stairs, we couldn't have done it without them. Very nice guys, we will hire them when we move in the future. read more

Completely unprofessional! The company sent three boys who looked about 15 y/o. They had no idea what they were doing and could barely carry any of the furniture because they were too small, which resulted in them dropping the couch and denting the wall of my apartment. It took over 3 hours for them to move the boxes and furniture from a 600 sq. ft. apartment, which seems ridiculous. Everything was packed up and all they had to do was carry things from the apartment to the truck. I could go on and on, but the main take away is they were AWFUL! DO NOT HIRE! read more

Movers LA - Wardrobe box only traveled 5 miles, and this is how it arrived at the new apartment. Very unprofessional! - Movers Near Me - Santa Monica, California

See all

We just used Joe's movers this past weekend and I couldn't have asked for nicer guys to do our move. They were super friendly efficient and on time! Only reason for not giving 5 stars is that they got lost at one point meeting me at storage unit and I ended up waiting for about 20 minutes so was hoping they would deduct that from our final billing time- but they didn't. All in all a great experience though, I would definitely hire them again and highly recommend them. read more

These guys ROCK! Not only are they professional, efficient and hard working, but they are an all-around pleasure to work with! My wife and I had quite a big move for them, taking a 3000 sq ft house and moving to storage and a new location. The job could easily have taken longer but due to their expertise we had it done with zero hassle and zero time wasted. I couldn't recommend them more! (P.S. A little advice: Do the guys a favor, whomever you get to move you- buy them lunch and play some music during the move. It takes so little and makes a VERY difficult job a little easier! Happy movers = happy move!) read more

Here it is..... Joe's first non five star review!!!! Like many others Joe's was the first time I hired movers. I saw them moving a neighbor in and they seemed really nice. I asked my neighbor who they were and he told me they are the highest rated movers on Yelp. I am satisfied but I cannot write the same glorious review that others do. When they arrived I explained I had two main concerns. One was an antique table that must not be damaged and the other was my new white couch. I just bought it ($2000) and I wanted it to stay clean. It got dirty.... quite a bit. : ( They have all kinds of blankets and stuff in their truck, I just don't think they used them or if they did they aren't clean. They got right to work hauling boxes and everything while I packed, organized and taped boxes. I told them to focus on the big stuff and to get as much as they can. They queued everything up and one guy did all the arranging in the truck. The other two guys hauled everything out. The truck started filling up and I kept checking on it to see how much stuff would fit. This kept going until it was "full." I still had a bunch of stuff in my apartment, vacuum, random bags, boxes all kinds of crap. I told them whatever doesn't go in I have to haul my self. I remember throwing a few boxes and the vacuum into some crevices that were open and the one guy told me. "That's a full truck" .......They were ready to go. I tossed a bunch of stuff in my car and headed to the new place. They were already there unloading. They made super quick work of unloading and stuff. I saw one box dropped and one of my tables got a chunk taken out of it. Neither incident was mentioned. The table chunk was placed on top of the table. The box that was dropped wasn't inspected or talked about. The table chunk isn't huge and it is a pretty easy fix with some glue. Nothing in the box was broken. I just didn't really like the if I don't mention it, it didn't happen kind of thing. The price was fair. Altogether it took them a little over three hours. I tipped them really well because they did bust their butts. Its just that when I look back on the experience it wasn't a great one. I had to drive back to my old place 4 times to fill it with shit and bring it to the new place. Is it my fault I have too much stuff? Yes. Did they make any effort to reorganize the truck to fit more in? No. I know they could have fit more stuff in the truck if they were a little more patient. My move was their second of the day and it seemed to me they just wanted to be done. When everything was out of the truck there wasn't much dialogue about if anything else needed to be moved. They were ready to leave. I would have gladly paid them an extra hour if I could have slowed things down just a little bit. Driving back and forth to haul more stuff was brutal. I had to bring my 2 year old son with through Topanga Canyon and he gets car sick. Every time we took the trip I kept thinking they could have fit more in that damn truck. So that was my experience. Nice guys, fair price. It just wasn't anything awesome. Minus one star for a dirty couch and minus one star because I didn't get that extra effort and communication that so many others write about. read more

While they did, admittedly, get my girlfriend's stuff from her old place to her new place, the experience was pretty dreadful. It somehow took them two hours to load 30 boxes into their truck, often leaving valuables unguarded while doing so, and only when my girlfriend said something did they start to step it up. This didn't even include her bed, which they couldn't manage to get into the truck at all. On the way to her new place, they were to pick up a $6,000 antique table with a $600 glass top. They didn't pack it correctly and once they got to her new place, the glass was chipped and the table damaged. By this point, I had left work to come help her out with these guys - I called Joe to discuss what was happening and was utterly surprised when his reaction was less apologetic than defensive. His solution to the table damage? $5/hr off their rate and knock $180 from the price of moving. He offered an "estimate" of $120 to replace the $600 glass and $60 to refurbish the antique table. Yeah. Needless to say we're hoping Joe will do the right thing and have his insurance (they must have insurance, right?) pay for the damage. If not, we may look into the small claims process. I'd stick with an established, insured company with a solid reputation. read more

The moving truck is probably just pulling out of our neighborhood as I write this. My experience with Joe and Rod was so fantastic I couldn't wait to sit down and write an eight-star review. Unfortunately there are only five stars, but just know that I would have gone the full eight or even twenty stars were they available. I called Joe at 7:00 p.m. the night before I had hoped to move, thinking that it was more likely I'd have to wait until the following weekend, but Joe was able to fit me in the next day. So he pretty much already had five stars at that point. Then they showed up on time (even with the LA Marathon happening a block away), that was another star. They introduced themselves, and it was obvious that English was their first language, which, since I'm a stupid American that only knows English, that's another two stars right there. They surveyed my apartment and got to work and were finished in record time [citation needed] (I'm not sure what the record actually is). They even ended up moving my king-sized bed, even though it wasn't initially part of the deal. After the truck was locked and loaded, they made their way to the new joint. In addition to unloading everything very quickly, they helped us remove the old guest bed and replace it with my old new guest bed [citation needed]. Which adds another two stars. They were über helpful, polite, and careful. In fact, when I told Rod that one of the boxes was pretty fragile, he said, "We treat all boxes as if they're fragile." I smell a tag line. All in all, it was an amazing experience and I would recommend them to anyone who want hard-working, trustworthy, all-around nice guys to get their personal effects from point A to point B. On top of all that, they were VERY reasonably priced, which is another five stars. I would use them again in a heartbeat. In fact, I might just move again next week just to use Joe's. [citation needed.] (That was thirteen stars BTW.) read more

Joe's helped me big time when I was in a tricky spot due to travel. Highest recommendation! I needed a full apartment move done while I was in Europe. I trusted Joe's to talk with both leasing departments, access both old and new apartments, and execute the move without any involvement from me or anyone else. They did everything perfectly....and EVEN arranged the furniture in my new place better than I could have done myself. A+ read more

I am a lady who appreciates two things in this world: efficiency and hot men. Joe's Movers delivered on both accounts. They loaded the contents of my apartment, traveled and unloaded into my new place in 2.5 hours, a full hour and a half under the estimate (and I have a LOT of accumulated crap that I drag from apartment to apartment). It was amazingly inexpensive, as well. I have never had an easier, less complicated, more pleasant moving experience, and will definitely use them for any future moves. read more

Joe is what movers should be, and I can honestly say I haven't had that good of an experience with movers in a long time. He was punctual, flexible, friendly, and personable. I had to move some things into storage, and not only did he help me move them, he helped me rearrange my storage closet to fit everything. Now I have one number to call when my girlfriend kicks me out... JOE'S! read more

The only thing worse then moving is moving while 7 and 1/2 months pregnant! Joes's Movers made what could have been a complete nightmare an easy move. Our movers were on time, quick, and efficient. I felt they went above and beyond. Not only were they great at their job but they were good people, which is refreshing! read more

Joe really is the best. He gave me 2 options, hourly or flat rate & my roommate & I went w/ the flat rate. He & his friend were on time & super nice & professional. When they got to our place, they went right to work. We were still packing odds & ends & they were really cool about it. They had blankets & towels to wrap large framed pictures/ mirror- really prepared & knew what they were doing. The place I moved to was on the 3rd floor w/ a tiny elevator. God bless Joe & his friend for being such troopers & soooooo helpful. They helped my roommate setup her bed & put it in place & did that w/ other large pieces. We didn't have a lot of stuff but since the elevator in our new building is pretty small, it took about 4 hours. But Joe & his friends were all smiles & chill the entire time. Joe's an easy-going, laid-back guy who you can joke around with. Thanks Joe, you kick ass! (Sorry this review is about a month late!!) The next time I move, Joe will definitely be my go-to moving service. read more

These guys do a great job. I've used them for my last 2 moves the last of which they just completed. Moved a ton of very heavy stuff in a very short time at a price that was 12-30% cheaper than any other quote I got. Totally excellent experience all around. Additional move: Girlfriend's lease finally ended, so we were forced to get her last few pieces of furniture out of her old apt and into our place. Hired Joe's to do it again. Gave us a good price and worked us in for that weekend when I called on Wed. The guys were running a little late as we were their last move of the day, but they called me right in the middle of the time window to let me know what was going on, and then stayed in touch with updates on when we could expect them so we weren't stuck waiting. They have a 2 hour minimum, but it only took about an hour and a half, including them taking apart and reassembling a bedframe that wouldn't fit through the door. This is now the third time I've used them, and I would absolutely use them again. Hopefully not for a couple years this time though..... read more

Don't be fooled by this company. They can not produce insurance. When asked if they will sub-out our job (a few ppl reported this and were not notified), they didn't answer. They asked for a $1000 deposit, which we refused because we only had a quote, not an agreement. The next day I spoke to them and they said they were all booked up. Beware! read more

My husband and I needed to empty out his storage and half of our apartment, so we called these guys hoping that they would be good..they were awesome!! they were early professional and ready to go. They worked their butts off and everything was perfect clean and nothing was broke or scratched, best of all they were very reasonably priced almost too cheap for how good they ate....My husband and I finally bought a house and will FOR SURE be calling them to help us again. read more

Joe's Movers were amazing! I was definitely apprehensive calling around for quotes and receiving confusing hourly rates, minimums, and fee add-ons, etc. But I just could not do the move again myself and needed to move out quickly the next day, so I took a chance with Joe's Movers. They were right on time, worked quicker than any movers I've had in a long long while, and were kind and patient. But most importantly to me, they were honest. Joe even prorated the last hour of work without me requesting him to do so. They even worked out to be cheaper than when I have rented the truck myself and picked up day laborers but without the fuss. I cannot say enough good things about Joe's Movers. I will definitely be calling again as well as referring him to others. Joe's Movers made this super stressful time a little more drama free for me which I cannot appreciate enough!. :) read more

I was referred to Joe's Movers from Ian's movers. They did a great job. They were very professional and friendly. They arrived on time (actually early) and the job was done in 2.5 hours. No hidden fees, I just paid the hourly rate. They wrapped all of the furniture and everything arrived good with no damages. I will be using them again for another job in a couple of weeks. read more

I had been stressing about getting everything prepped for this move from DTLA to West Hollywood right before the holidays.... That was silly. My stress was completely eliminated by Joe and his partner for the biggest part of the move. Friendly, FAST and careful, they had all the qualities you want in a moving company. A few pieces of furniture that I wanted extra attention for (46" TV, large wooden mirror, fragile side table, etc.) were safely wrapped up Dexter-style in towels and saran wrap without a hitch. They even disassembled and reassembled my bed in my new bedroom although it was mainly just 4 separate parts and not one of those 100 piece Lego-like Ikea beds. All in all, it made me realize how ridiculous I was for renting a truck and moving the big pieces of furniture myself when I moved in. I would def use them again since moving sucks and they make it less suck-y. read more

This was the first time I'd ever hired movers and I have to tell you, if you're gonna hire movers, hire Joe's Movers. Seriously! I called a few days before Easter to move on Easter Sunday. I was given an hour time frame when they would arrive and got a call a few hours before to let me know they were running a little late. They called before they were supposed to arrive to let me know they were late! Impressive! I thought I had my stuff packed well and when they arrived, they immediately saw the situation was problematic. I didn't realize I could pack things in crates, laundry baskets, bags, etc. Hey, that's the way I've always done it before! Without hesitation they started throwing out solutions, called Joe for his advice, & explained the situation patiently in an effort to save me time & money. Really, really appreciated the way they handled it! The guys, Johnny & Jerrod had a great attitude, even in the face of crazy obstacles, and worked unbelievably hard. Did I mention patience? Those dudes were awesome! I got moved and learned how to pack properly. A twofer! Really, if you're looking to hire movers, call Joe's, don't bother with anyone else. read more

This was my first experience hiring movers and it was fantastic. I had scheduled them for 1:00 in the afternoon and when I called to confirm what time they would be there, I found out they were going to be later since they cannot always confirm the afternoon times if there is a morning job. They arrived only a half hour after the scheduled time and Joe actually came by and moved my stuff for an hour with the other guys just to make sure I was happy. Wow. That is going the extra mile to deliver exceptional customer service. I had three fabulous guys - Jonathan, Louis and Leroy. They were fast, concerned about my furniture and professional. They really listened about my concerns about my desk, which has pegs in it. They handled it with tender loving care and everything arrived in perfect condition. They were able to move a 2 bedroom full to the brim where 4 people were living to a new rental house in 3-1/2 hours (both places were close to each other in Burbank). They brought 2 big trucks and filled both. Amazing. No hidden fees. Just straight up. And Joe did not charge for the time he was there. Really nice of him. They made this moving experience such a nice one. Would hire them again in a hot minute and recommend them to all. Thank you to Joe and his wonderful team. You deserve all the great reviews on Yelp. read more

Joe's Movers were incredible!!!!!!!!!!! They moved us from a very difficult second story apartment with ease. The team was fast, enjoyable, and took great care of our belongings. They also pack a mean truck!! I am beyond thankful I used Joe's Movers, and will use them EVERY SINGLE TIME I move!! I cannot recommend them enough. There are no hidden fees! Joe delivers what he says. He's honest and smiles the entire time. It's a joy to hire Joe's Movers. read more

JOE AND HIS CREW WERE AMAZING!!! I'm so happy I decided to go with Joe's Movers. They were all nice and soo funny. Everything was done quickly and professionally. I would recommend them to anyone. They took very good care of my vintage couches.....thanks again! read more

I was really nervous about hiring movers--but I was in a car accident and really couldn't do it all by myself. Joe's Movers had some of the highest ratings on Yelp so I decided to give it a shot. The guys were running a little behind schedule but I didn't mind; I had Joe and Dan, I think, moving my one-bedroom apartment. They called ahead of time and let me know they'd be a bit late. It was no big deal, I was running late myself. They met me at my storage unit and followed me in. They were so patient with me; I hadn't been to my unit since I moved two months ago so it took me a few minutes to remember where it was. They were really efficient once we started unloading everything. They had everything out and on the truck fairly quickly. I had gone to vacate the unit while they finished loading the truck, and we agreed to meet back at my new apartment. They did end up leaving behind a piece of my bed (a rather important piece) and told me about it once we unloaded it all at my new place. While yes--this was a con--they recovered it so well. Since my storage unit was already closed, Joe told me to give them a call in the morning. He took off the fuel charge and BOTH Joe and Dan REFUSED any tip because they said this was a screw up on their part and they didn't deserve a tip. Joe even said if he couldn't find the piece that they had left behind, he had the same bed as me and would take it off HIS bed to build mine. Thankfully, the beam was at the unit and he came back the next day to assemble the bed. Overall--even with them misplacing the piece--it was worth it. They were nice, efficient and easy to work with and I would absolutely use Joe's Movers again. ----- Joe even followed up after ALL of this and reimbursed me an extra amount to help pay for the inconvenience. Thanks, Joe!! read more

I have had, perhaps, more equipped coldly efficient movers, but the service, empathy and good natured hard work I got from the guys at Joe's Movers was exactly what I needed on a stressful day. They were efficient, getting the job done in half the time I estimated, and at a more reasonable rate than other movers I researched, so I was well under my budget in time and money. My fiancé remarked that she loved how they took special care with everything. When I asked them to be careful of scratching the floors, they took extra precaution at the cost of their backs. I also couldn't ask for two friendlier guys. They seem sensitive to the variety of moving situations and life events their clients are going through, so I felt confident in their respect. Indeed, they helped us move in 1 week before our wedding, so Joe's will be a part of our family history. Treat the guys at this local business well! read more

Movers LA - Movers Near Me - Santa Monica, California

I highly recommend Joe's Movers!!! We needed someone fast and after getting a date, Joe called back, rearranged his schedule and booked us a couple of days earlier midday. That was awesome enough...they called that day, said they could come early and when they got there were fast, professional and just nice guys. We got to the new place (2nd story) and had an issue getting the 7ft couch up to the new apartment. Long story short...they came back a couple of days later with a hoist and made the almost impossible happen! And one even risked injury to do it!! These guys are fantastic and I will use them every time and recommend them to anyone! Thank you guys so much for such an easy and great moving experience!! read more

These guys were cool. Definitely friendly and hard working. Hauled my huge cherry wood dresser and king size mattress up the stairs in my new place, along with the rest of my worldly possessions. A very labor intensive process turns out. They wrapped up my couch before moving, and my beloved dresser. Wrapped my frames better than I had done (their sturdy blankets instead of my thin ones). And I'm actually now planning to purchase some movers blankets of my own for storing. We did have a casualty - the glass of a framed print cracked in the process of the move. To their credit, they gave me a discount, and I did have about 25 framed prints. The odds weren't necessarily in their favor on that one. The pricing was very reasonable and the guys showed up exactly on time, chipper and ready to work! Everything ended up pretty well, and I am extremely grateful for their help!! (I took a photo, one day I'll upload it.) read more

I used Joe's Movers back in November after finding them here on Yelp. I was so stoked that I passed on the over priced Rock-n-Roll movers because rock stars showed up at my door anyway! I've moved a lot and used other movers in the past and I must say this was the best move so far thanks to Joe. The only negative was that one of my glass frames was broken :-( However, immediately upon texting Joe the picture of the damage, he texted right back and his refund offer was more than fair. And, he must have sent the refund immediately, as well, because I got it in the mail in just a couple of days. Will definitely use Joe again and recommend to my friends! read more